Unibet PLAYER REVIEWS(1287)
N E
23 March 2024
Comment from uk.trustpilot.com
Don't bother signing up, Restricted my bets after only a few weeks, no explanation nothing, its not even because I won a lot I didn't, they have there own rules Unibet and there main rule is we are only happy if your losing!
Don’t bother signing up, Restricted my bets after only a few weeks, no explanation nothing, its not even because I won a lot I didn’t, they have there own rules Unibet and there main rule is we are only happy if your losing!
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Andrew Capps
22 March 2024
Comment from uk.trustpilot.com
Had a £10 welcome bonus. Used bonus on a football acca. Won £369.10 which was added to main balance then refreshed page and it was added to bonus balance. Fair enough I know bonuses you have to wager a certain amount (normally 3 times the original £10 bonus). Before moneys will go into main account then you are able to withdraw.I then go to a different page and both balances are at 0.I then use the online chat and get an advisor tell me that I have cancelled the bonuses and I have lost the money. WHY WOULD ANYONE CANCEL A BONUS AND LOSE THEMSELVES 369.10.?? Its a joke. But don't worry as a good will gesture they have gave me the original £10 bonus back no doubt if I win that will disappear also.Absolutely shocking company. I would advise anyone to avoid. Much better sites out there who actually look after there customers.
Had a £10 welcome bonus. Used bonus on a football acca. Won £369.10 which was added to main balance then refreshed page and it was added to bonus balance. Fair enough I know bonuses you have to wager a certain amount (normally 3 times the original £10 bonus). Before moneys will go into main account then you are able to withdraw.I then go to a different page and both balances are at 0.I then use the online chat and get an advisor tell me that I have cancelled the bonuses and I have lost the money. WHY WOULD ANYONE CANCEL A BONUS AND LOSE THEMSELVES 369.10.?? Its a joke. But don’t worry as a good will gesture they have gave me the original £10 bonus back no doubt if I win that will disappear also.Absolutely shocking company. I would advise anyone to avoid. Much better sites out there who actually look after there customers.
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Stephen P
19 March 2024
Comment from uk.trustpilot.com
Fine to use if you just keep losing money to them BUT as soon as you make a decent win they will try everything in their filthy corrupt book to prevent from paying out.This will start with ridiculous amounts of documentation where they keep moving the goalposts and keep adding new requirements. Documentation consists and is not limited to:- Selfie with bank card- Posted, yes posted bank statement- Selfie with posted bank statement (good luck getting a crystal clear photo of that)- Selfie with posted bank statement outside the front of your house showing the house number (not even kidding)By they way these all have to be impossibly crystal clear or they will outright reject.After weeks / months of back and forth you may eventually pass the document check and may even be lucky enough to have the initial deposit returned BUT then they will 100% confiscate your winnings hiding behind their vaguest of terms and conditions.This could be as far fetched as your address matches someone who lived there in the past who once had a Unibet or one of their sister accounts, or that you have at some point logged on to Unibet with an IP that has once been connected with some other Unibet user in the world. It doesn't matter if this is a shared Wifi like at your place of work etc. The accusation here is of collusion! I joke not.I personally started with £400 and got up to £800 through sportsbook and casino. I currently have a case with eCOGRA to try to get the winnings unconfiscated but its been a few months and not heard back yet. It's laughable that they even try to confiscate casino winnings which is 100% luck based and could never be manipulated.If you have already used Unibet them I would advise to withdraw in small amounts - if you request a larger withdrawal they will certainly confiscate. Although this method is just a guess and best just to avoid altogether.I don't know how they are still allowed a gambling licence from the gambling commission given the hundreds / thousands of people who have had their funds illegitimately confiscated and their clear abuse of the documentation requests.They are utter crooks. The worst company I have ever dealt with. How they are allowed to still operate is an utter failure of the gambling commission who should be held accountable.
Fine to use if you just keep losing money to them BUT as soon as you make a decent win they will try everything in their filthy corrupt book to prevent from paying out.This will start with ridiculous amounts of documentation where they keep moving the goalposts and keep adding new requirements. Documentation consists and is not limited to:- Selfie with bank card- Posted, yes posted bank statement- Selfie with posted bank statement (good luck getting a crystal clear photo of that)- Selfie with posted bank statement outside the front of your house showing the house number (not even kidding)By they way these all have to be impossibly crystal clear or they will outright reject.After weeks / months of back and forth you may eventually pass the document check and may even be lucky enough to have the initial deposit returned BUT then they will 100% confiscate your winnings hiding behind their vaguest of terms and conditions.This could be as far fetched as your address matches someone who lived there in the past who once had a Unibet or one of their sister accounts, or that you have at some point logged on to Unibet with an IP that has once been connected with some other Unibet user in the world. It doesn’t matter if this is a shared Wifi like at your place of work etc. The accusation here is of collusion! I joke not.I personally started with £400 and got up to £800 through sportsbook and casino. I currently have a case with eCOGRA to try to get the winnings unconfiscated but its been a few months and not heard back yet. It’s laughable that they even try to confiscate casino winnings which is 100% luck based and could never be manipulated.If you have already used Unibet them I would advise to withdraw in small amounts – if you request a larger withdrawal they will certainly confiscate. Although this method is just a guess and best just to avoid altogether.I don’t know how they are still allowed a gambling licence from the gambling commission given the hundreds / thousands of people who have had their funds illegitimately confiscated and their clear abuse of the documentation requests.They are utter crooks. The worst company I have ever dealt with. How they are allowed to still operate is an utter failure of the gambling commission who should be held accountable.
Reply
Martin Deamer
18 March 2024
Comment from uk.trustpilot.com
Absolutely disgusting. Unibet showed the information that a Player was sent off in the 9th minute. I placed a bet on the other team to score the next goal. At half time Unibet added a correction that a player had not been sent off. The team that they said had ten men, actually had eleven, and scored. I contacted Unibet to void the bet as they had given false representation, but was told it was my fault, as I should have checked that their (UNIBET) information was correct. MY FAULT?? Lying, Cheating, over a few quid, quite simply this is an act of theft. DISGUSTING COMPANY, with arrogant, cheating Customer Services Representatives.
Absolutely disgusting. Unibet showed the information that a Player was sent off in the 9th minute. I placed a bet on the other team to score the next goal. At half time Unibet added a correction that a player had not been sent off. The team that they said had ten men, actually had eleven, and scored. I contacted Unibet to void the bet as they had given false representation, but was told it was my fault, as I should have checked that their (UNIBET) information was correct. MY FAULT?? Lying, Cheating, over a few quid, quite simply this is an act of theft. DISGUSTING COMPANY, with arrogant, cheating Customer Services Representatives.
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Zacko
14 March 2024
Comment from uk.trustpilot.com
Scamming me on my win and not accepting proof. Dont bet on Action betting because theyre system is outdated
Scamming me on my win and not accepting proof. Dont bet on Action betting because theyre system is outdated
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David Bailey
14 March 2024
Comment from uk.trustpilot.com
plenty decent to be fair 😉 wide selection of games I only play slots smooth site
plenty decent to be fair 😉 wide selection of games I only play slots smooth site
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John-Paul Stone
13 March 2024
Comment from uk.trustpilot.com
I made a quick profit on this site and withdrawing was not so difficult.Maybe I am a lucky one?
I made a quick profit on this site and withdrawing was not so difficult.Maybe I am a lucky one?
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Mcquade Anthony
12 March 2024
Comment from uk.trustpilot.com
Not even worth one star . Useless crooks . Unable to access accounts after one hour of Cheltenham starting . IT does not even rate as useless it is a ZERO Total clearout needed from top downwards .Surprise they are allowed to operate as bookmakers as they don’t have a clue
Not even worth one star . Useless crooks . Unable to access accounts after one hour of Cheltenham starting . IT does not even rate as useless it is a ZERO Total clearout needed from top downwards .Surprise they are allowed to operate as bookmakers as they don’t have a clue
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Karen
12 March 2024
Comment from uk.trustpilot.com
Locked my account with no notice or email which I only found out after trying to log in. Then after I went on livechat they requested a rediclous amount of ID such as a selfie holding my driving license. I sent in all the requested ID and then then confiscated all my winnings and didn’t even tell me again and I only found out by live chat again.
Locked my account with no notice or email which I only found out after trying to log in. Then after I went on livechat they requested a rediclous amount of ID such as a selfie holding my driving license. I sent in all the requested ID and then then confiscated all my winnings and didn’t even tell me again and I only found out by live chat again.
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Dissatisfied customer
11 March 2024
Comment from uk.trustpilot.com
What a showerTried to open an account successfully then tried to make a deposit from Santander. Unibet said I was depositing from Cahoots with nowhere to dispute this. At least they had a freephone number to follow up but the agent had little more clue as to why this had happened than me. So if they can send you to the wrong bank to make a deposit then surely they can pay any of your winnings in to the wrong account too?Avoid at all costs. I turnover some 7 figures each year, largely with Betfair, Spin, Spreadex. Ladbrokes and William Hill. Always looking to add a new bookmaker to this list but guess what Unibet? It won't be you
What a showerTried to open an account successfully then tried to make a deposit from Santander. Unibet said I was depositing from Cahoots with nowhere to dispute this. At least they had a freephone number to follow up but the agent had little more clue as to why this had happened than me. So if they can send you to the wrong bank to make a deposit then surely they can pay any of your winnings in to the wrong account too?Avoid at all costs. I turnover some 7 figures each year, largely with Betfair, Spin, Spreadex. Ladbrokes and William Hill. Always looking to add a new bookmaker to this list but guess what Unibet? It won’t be you
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David Brook
11 March 2024
Comment from uk.trustpilot.com
Same as most other reviews signed up got bonus turned that bonus into 1750 account said all sett up nothing to do the day I was expecting winnings to be deposited into my bank had a email to say winnings have been confiscated due to breach of rules now can't gey my original deposit back either ABSOLUTE SCAM ARTISTS just glad I've only lost my 10 deposit sounds like a real pain to try get it back
Same as most other reviews signed up got bonus turned that bonus into 1750 account said all sett up nothing to do the day I was expecting winnings to be deposited into my bank had a email to say winnings have been confiscated due to breach of rules now can’t gey my original deposit back either ABSOLUTE SCAM ARTISTS just glad I’ve only lost my 10 deposit sounds like a real pain to try get it back
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Vicky Jasper
10 March 2024
Comment from uk.trustpilot.com
Avoid Unibet. If you win they will do all they can to keep your money. They kept asking for more and more info as they said my account hadn’t been verified even though I sent in all relevant ID. Took ages to get this sorted. Anyway if you want to keep your sanity then avoid them!
Avoid Unibet. If you win they will do all they can to keep your money. They kept asking for more and more info as they said my account hadn’t been verified even though I sent in all relevant ID. Took ages to get this sorted. Anyway if you want to keep your sanity then avoid them!
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mark williams
09 March 2024
Comment from uk.trustpilot.com
Unfortunately cant give a zero. Must be the worst betting App out there. Theres always issues, today the footy wont load up. A very complicated App to bet with. Avoid at all costs.
Unfortunately cant give a zero. Must be the worst betting App out there. Theres always issues, today the footy wont load up. A very complicated App to bet with. Avoid at all costs.
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Irenaholubova
08 March 2024
Comment from uk.trustpilot.com
Recently im join them on 4.3.2024 deposit 249£ made 500£ withdraw them and then all problems start since monday till today they was unable to verify my bank card just today get email saying account frozen money i will not get they return me just my deposit one big joke shame scam company fučking basta.ds
Recently im join them on 4.3.2024 deposit 249£ made 500£ withdraw them and then all problems start since monday till today they was unable to verify my bank card just today get email saying account frozen money i will not get they return me just my deposit one big joke shame scam company fučking basta.ds
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Ollie
07 March 2024
Comment from uk.trustpilot.com
Once they decide to be difficult, it's virtually impossible to withdraw your money:I've so far sent 'crystal clear' photos of:- driving licence front and back- selfie with driving licence- bank card front and back- posted bank statement (which had to be ordered as the whole world is trying to reduce waste by using online statements)- selfie with bank statementThe fact they demand 'crystal clear' photos is just fraudulent, as though everyone that uses bookmakers are part-time photographers with professional cameras.They are now rejecting the selfie with bank statement for some new made-up reason (I didn't read the latest rejection email as it's clearly just fraudulent nonsense) is just embarrassing.I didn't keep the bank statement as I didn't for one second think you'd be able to think of another reason to be difficult.I would stronly recommend avoiding Unibet as you might be fine but once they decide they're not giving you your money back, they just keep requesting more documents until you give in.
Once they decide to be difficult, it’s virtually impossible to withdraw your money:I’ve so far sent ‘crystal clear’ photos of:- driving licence front and back- selfie with driving licence- bank card front and back- posted bank statement (which had to be ordered as the whole world is trying to reduce waste by using online statements)- selfie with bank statementThe fact they demand ‘crystal clear’ photos is just fraudulent, as though everyone that uses bookmakers are part-time photographers with professional cameras.They are now rejecting the selfie with bank statement for some new made-up reason (I didn’t read the latest rejection email as it’s clearly just fraudulent nonsense) is just embarrassing.I didn’t keep the bank statement as I didn’t for one second think you’d be able to think of another reason to be difficult.I would stronly recommend avoiding Unibet as you might be fine but once they decide they’re not giving you your money back, they just keep requesting more documents until you give in.
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Paul
07 March 2024
Comment from uk.trustpilot.com
Rubbish betsite....no have option for 0 star....don't deserve 1 star....is bad site on the world....if you wish to lose and quick money is the best site to lose....never to win .....many review from many people with bad experience with this site.....you wish to chose is the best to play with real website is bet365 or keep the money on you pocket....but don't play never with new betsite.
Rubbish betsite….no have option for 0 star….don’t deserve 1 star….is bad site on the world….if you wish to lose and quick money is the best site to lose….never to win …..many review from many people with bad experience with this site…..you wish to chose is the best to play with real website is bet365 or keep the money on you pocket….but don’t play never with new betsite.
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Constantinos Terzis
07 March 2024
Comment from uk.trustpilot.com
SCAM FRAUD ALERTSame experience as the rest of the reviews. I tried to withdraw about £1300 then asked for documentation which I provided then decided to confiscate £600 of it.Now contacting the relevant regulatory bodies to put pressure on them and get the money back.
SCAM FRAUD ALERTSame experience as the rest of the reviews. I tried to withdraw about £1300 then asked for documentation which I provided then decided to confiscate £600 of it.Now contacting the relevant regulatory bodies to put pressure on them and get the money back.
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Sarah Watson
07 March 2024
Comment from uk.trustpilot.com
UniBet are great up until you actually win a significant amount and want to withdraw your money. Won £520 from a £40 bet, my account was fully verified and allowed deposits and betting. HOWEVER, when it came time to pay out, they decided the account was unverified and needed documents sending. I sent identity documents, they refused to accept legal proofs of address (such as driving license, certified bank statements from Starling, digital energy bills from Octopus) unless it had been physically sent through the post. Spent three weeks waiting for a postal copy as all these accounts are online only. Then when it arrived, I submitted and it took them days to check and review, they wanted a selfie of me holding it too which was supplied. Eventually they paid out, and immediately blocked my account with no warning and no reason. Straight up FRAUD.Avoid, avoid, avoid.Reported complaint to Gambling Comission.
UniBet are great up until you actually win a significant amount and want to withdraw your money. Won £520 from a £40 bet, my account was fully verified and allowed deposits and betting. HOWEVER, when it came time to pay out, they decided the account was unverified and needed documents sending. I sent identity documents, they refused to accept legal proofs of address (such as driving license, certified bank statements from Starling, digital energy bills from Octopus) unless it had been physically sent through the post. Spent three weeks waiting for a postal copy as all these accounts are online only. Then when it arrived, I submitted and it took them days to check and review, they wanted a selfie of me holding it too which was supplied. Eventually they paid out, and immediately blocked my account with no warning and no reason. Straight up FRAUD.Avoid, avoid, avoid.Reported complaint to Gambling Comission.
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Stephanie Garcia
04 March 2024
Comment from uk.trustpilot.com
This company is a scam. I put in 1600 and I made 4000. Once they saw I was actually making money they wanted to verify my account and identity. I did that. Then they sent me an email that my account was closed and can’t give me my funds back. I spent my hard earned money and my time and now I have nothing. This is a pattern with them.
This company is a scam. I put in 1600 and I made 4000. Once they saw I was actually making money they wanted to verify my account and identity. I did that. Then they sent me an email that my account was closed and can’t give me my funds back. I spent my hard earned money and my time and now I have nothing. This is a pattern with them.
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Gavin
23 February 2024
Comment from uk.trustpilot.com
Opened account with £10, then got free bet which lost. Then got £40 losing bonus, bet that and lost. Then deposited more to get close to 3xmultiplier £140. Lost again and then they closed my account. Can't even check the balance. So never got the bonus I was owed. Sharks
Opened account with £10, then got free bet which lost. Then got £40 losing bonus, bet that and lost. Then deposited more to get close to 3xmultiplier £140. Lost again and then they closed my account. Can’t even check the balance. So never got the bonus I was owed. Sharks
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Liam Love
21 February 2024
Comment from uk.trustpilot.com
Signed up and deposited £10 and was gifted £40 in sign up bonuses (£50 in total game play amount) went from 50 to 80 within the first half hour/hour. Changed game and went from 80 to 200 within 1 and a half hours. Over all not a scam site for sure.. this site is ATLEAST as good as William hill/ 32red / paddypower / MRQ / or skyVagas. In my opinion it ranks as high as the sites mentioned before if not Higher. Don't always believe bad reviews for sites like these always take them with a pinch of salt👌.. gambling responsibly peeeeps, good lucks
Signed up and deposited £10 and was gifted £40 in sign up bonuses (£50 in total game play amount) went from 50 to 80 within the first half hour/hour. Changed game and went from 80 to 200 within 1 and a half hours. Over all not a scam site for sure.. this site is ATLEAST as good as William hill/ 32red / paddypower / MRQ / or skyVagas. In my opinion it ranks as high as the sites mentioned before if not Higher. Don’t always believe bad reviews for sites like these always take them with a pinch of salt👌.. gambling responsibly peeeeps, good lucks
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Dan Kaszynski
21 February 2024
Comment from uk.trustpilot.com
My girlfriend open account and deposit 80£. She won 1500£. They keep asking for lots off documents for review. They got all. After 1 week winning money disappeared saying "security team confiscated "left only 80£ deposit money. They don't want even refund deposit keep asking for more documents. Completely SCAM SCAM SCAM.she give that to Resolver to sort it out. Maybe they will help STAY AWAY SCAM SCAM SCAM SCAM SCAM
My girlfriend open account and deposit 80£. She won 1500£. They keep asking for lots off documents for review. They got all. After 1 week winning money disappeared saying “security team confiscated “left only 80£ deposit money. They don’t want even refund deposit keep asking for more documents. Completely SCAM SCAM SCAM.she give that to Resolver to sort it out. Maybe they will help STAY AWAY SCAM SCAM SCAM SCAM SCAM
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Mr Alvis Zabitis
18 February 2024
Comment from uk.trustpilot.com
I was a new costumer. All offers are fake they just trick you to deposit money and then they will say that offer isn't for you
I was a new costumer. All offers are fake they just trick you to deposit money and then they will say that offer isn’t for you
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Vlad
17 February 2024
Comment from uk.trustpilot.com
Worst experience ever ! Avoid it at any cost !!!
Worst experience ever ! Avoid it at any cost !!!
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Lawrence Rose
16 February 2024
Comment from uk.trustpilot.com
Horrendous. A complete joke of a customer verification process with awful customer support giving repeated computer says no responses without giving any proper guidance on why the documents are being rejected. Unless your willing to get professional photos done of yourself holding a utility bill don’t waste your time. Anything you take yourself with a phone camera (even iPhone) is apparently not clear enough.
Horrendous. A complete joke of a customer verification process with awful customer support giving repeated computer says no responses without giving any proper guidance on why the documents are being rejected. Unless your willing to get professional photos done of yourself holding a utility bill don’t waste your time. Anything you take yourself with a phone camera (even iPhone) is apparently not clear enough.
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Linda M.
16 February 2024
Comment from uk.trustpilot.com
This almost ended me last year as they owe me so much money and never let me have them. It was a disaster for me in the first and second quarters last year due to them. Im more convinced that this is a scam and they only want to take as much from everyone. This gambling site has really done more harm than damaged to people with all ways to deny them payments. It’s obvious only at the ‘Apex Point’ are things smoothly executed.
This almost ended me last year as they owe me so much money and never let me have them. It was a disaster for me in the first and second quarters last year due to them. Im more convinced that this is a scam and they only want to take as much from everyone. This gambling site has really done more harm than damaged to people with all ways to deny them payments. It’s obvious only at the ‘Apex Point’ are things smoothly executed.
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Sean
15 February 2024
Comment from uk.trustpilot.com
Just reading the comments below I have Unibet and never had any problems 10/10
Just reading the comments below I have Unibet and never had any problems 10/10
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emidio mendonca
14 February 2024
Comment from uk.trustpilot.com
Scam alerts, or fraud I was fully member verified So I have deposited money into to this gambling account. Then I win some,so I cash out 150.06£Then the withdraw was pending, so later on today hims cancelled the payment. Hims coming with this the name don't match on the account. If mi name is dinarte Anastacio Mendonca Castro But in the bank is others way the bank use .Mendonca castro d aSo I putting likely that's. Plus correct number account and sorted code.so hims still reverse. So hims wanted people to invest in then for cash out allways hims coming with others issues to void pay the people money, so now I am waiting for 2 days to clear then raised full chargesback.if u all want gambling just go to red32 there hims pay the members straight with out issues. This unibet.co.uk is scam or fraud .What others members tell here about the site is all true. Before u invested in u should check the rating and review from others members
Scam alerts, or fraud I was fully member verified So I have deposited money into to this gambling account. Then I win some,so I cash out 150.06£Then the withdraw was pending, so later on today hims cancelled the payment. Hims coming with this the name don’t match on the account. If mi name is dinarte Anastacio Mendonca Castro But in the bank is others way the bank use .Mendonca castro d aSo I putting likely that’s. Plus correct number account and sorted code.so hims still reverse. So hims wanted people to invest in then for cash out allways hims coming with others issues to void pay the people money, so now I am waiting for 2 days to clear then raised full chargesback.if u all want gambling just go to red32 there hims pay the members straight with out issues. This unibet.co.uk is scam or fraud .What others members tell here about the site is all true. Before u invested in u should check the rating and review from others members
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Eddie T J Naylor
13 February 2024
Comment from uk.trustpilot.com
free bets or spins do not exist it is deposit deposit deposit how about the one's who have? joke makes them worse than the rest.
free bets or spins do not exist it is deposit deposit deposit how about the one’s who have? joke makes them worse than the rest.
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Clare
12 February 2024
Comment from uk.trustpilot.com
DO NOT play on this site ,it will take every penny out of you, no wins at all you will play for weeks and weeks and weeks and will never win , this site needs closing down and reporting to the gaming commissioning service absolutely disgusting please stay clear and do not play on this site
DO NOT play on this site ,it will take every penny out of you, no wins at all you will play for weeks and weeks and weeks and will never win , this site needs closing down and reporting to the gaming commissioning service absolutely disgusting please stay clear and do not play on this site
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Hawkeye
12 February 2024
Comment from uk.trustpilot.com
UniBet are without question the biggest scumbag gambling company available to anyone from the UK. I cannot stress enough how much to avoid ever depositing money onto their site. They are thieves and it his highly likely the company is a Ponzi scheme. I suspect there are no isolated funds covering customer balances. They are unethical and despicable and personally I am going to do all I can to cause trouble for them. The Gambling Commission are very very interested in the evidence that has been provided to them - emails, screen shots of bets, deposits, withdrawals etc. The biggest red flag, as many others are reporting are the illegal delays over verification and ID checks etc. Their 'procedures' are illegal and breaking countless gaming laws. I have had nearly £6000 stolen by UniBet for 17 days now. I have provided anything and everything requested of me. This has included extensive ID, statements, documents etc. There is always something else despite there being absolutely nothing nefarious about my details nor account. I simply had a winning streak which of course Unibet simply can't accept. We now have law enforcement becoming involved, lawyers and as I say the Gambling Commission. Never deposit money onto this site unless you are completely prepared to lose it, regardless of whether your best are successful. They are complete scum. The 'support' (hahahaha) are beyond useless and I doubt have any clue they are working for a company that is breaking laws. All they do is send generic responses saying how sorry they are for the frustration caused! As other's have said they reset the timeline anytime you send 'new' documentation. The have caused me mental health issues, caused me to lose sleep and now in the last week short term cash flow issues given they have withheld nearly £6000, some of which I was reliant upon. They are totally shameless, they have no morals or ethics. Scum, the lot of them!
UniBet are without question the biggest scumbag gambling company available to anyone from the UK. I cannot stress enough how much to avoid ever depositing money onto their site. They are thieves and it his highly likely the company is a Ponzi scheme. I suspect there are no isolated funds covering customer balances. They are unethical and despicable and personally I am going to do all I can to cause trouble for them. The Gambling Commission are very very interested in the evidence that has been provided to them – emails, screen shots of bets, deposits, withdrawals etc. The biggest red flag, as many others are reporting are the illegal delays over verification and ID checks etc. Their ‘procedures’ are illegal and breaking countless gaming laws. I have had nearly £6000 stolen by UniBet for 17 days now. I have provided anything and everything requested of me. This has included extensive ID, statements, documents etc. There is always something else despite there being absolutely nothing nefarious about my details nor account. I simply had a winning streak which of course Unibet simply can’t accept. We now have law enforcement becoming involved, lawyers and as I say the Gambling Commission. Never deposit money onto this site unless you are completely prepared to lose it, regardless of whether your best are successful. They are complete scum. The ‘support’ (hahahaha) are beyond useless and I doubt have any clue they are working for a company that is breaking laws. All they do is send generic responses saying how sorry they are for the frustration caused! As other’s have said they reset the timeline anytime you send ‘new’ documentation. The have caused me mental health issues, caused me to lose sleep and now in the last week short term cash flow issues given they have withheld nearly £6000, some of which I was reliant upon. They are totally shameless, they have no morals or ethics. Scum, the lot of them!
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Lee Jerrold
12 February 2024
Comment from uk.trustpilot.com
Again second review on this site. They released £1800 with still £4088 left to go. They had sent this to 3 different bank accounts which wasn’t even asked which bank before they decided to release this now they want proof of a letter stating the account was closed and are not accepting the email the bank sent stating it was closed. And papers statements. It’s funny because the first Review I had they wanted PDFs now all of a sudden they want letters which everything is done online now days. They want documents when they know it’s impossible to get. Not accepting a PDF statement which casino does not accept a PDF. They’re avoiding paying out customers winnings. Customer service staff are really rude stating not to email them anymore until they’ve got the correct documents. But they have. Also telling me any email I sent won’t be responded too. I wish I could upload screenshots on here. Absolute shambles of a company. Doing everything they can to keep customers money & messing with customers mental health. Go elsewhere. They make you wait 5-7 days for documents to be reviewed then ask for more then you’ve got to wait another 5-7 days hoping you’ll give up!
Again second review on this site. They released £1800 with still £4088 left to go. They had sent this to 3 different bank accounts which wasn’t even asked which bank before they decided to release this now they want proof of a letter stating the account was closed and are not accepting the email the bank sent stating it was closed. And papers statements. It’s funny because the first Review I had they wanted PDFs now all of a sudden they want letters which everything is done online now days. They want documents when they know it’s impossible to get. Not accepting a PDF statement which casino does not accept a PDF. They’re avoiding paying out customers winnings. Customer service staff are really rude stating not to email them anymore until they’ve got the correct documents. But they have. Also telling me any email I sent won’t be responded too. I wish I could upload screenshots on here. Absolute shambles of a company. Doing everything they can to keep customers money & messing with customers mental health. Go elsewhere. They make you wait 5-7 days for documents to be reviewed then ask for more then you’ve got to wait another 5-7 days hoping you’ll give up!
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Hayley Moore
10 February 2024
Comment from uk.trustpilot.com
Opened an account had a win and they seized all my money saying it was cheating! Won't let me appeal, Avoid! Avoid! Avoid!
Opened an account had a win and they seized all my money saying it was cheating! Won’t let me appeal, Avoid! Avoid! Avoid!
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Alice
09 February 2024
Comment from uk.trustpilot.com
. I have over £1000 in the account, they reversed all withdrawals stating I have broken terms and conditions (cheated apparently) and banned my account permanently. They aren’t responding to emails. AVOID THIS WEBSITE .
. I have over £1000 in the account, they reversed all withdrawals stating I have broken terms and conditions (cheated apparently) and banned my account permanently. They aren’t responding to emails. AVOID THIS WEBSITE .
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Debra
09 February 2024
Comment from uk.trustpilot.com
I can only be honest. Winnings paid out nearly immediately!! Verification process no problem so far so good. If things go downhill I will let everyone know , but no problems as of now. I did notice the bad reviews but I also noticed there are a lot of people using this site so cannot be that bad. Time will tell but I’ve had many worse experiences
I can only be honest. Winnings paid out nearly immediately!! Verification process no problem so far so good. If things go downhill I will let everyone know , but no problems as of now. I did notice the bad reviews but I also noticed there are a lot of people using this site so cannot be that bad. Time will tell but I’ve had many worse experiences
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Lee Jerrold
07 February 2024
Comment from uk.trustpilot.com
They don’t reply to reveiws because they know everyone is bad. Taken £6000 winnings off me told to send documents as it was my sisters card I used just needed to send her documents they said that’sFine because it’s your first warning you’ll still get your winnings. As the withdrawal is going to my own account. Spoke to around 15 different people with 15 different excuses given now they don’t even reply I will be taking this further
They don’t reply to reveiws because they know everyone is bad. Taken £6000 winnings off me told to send documents as it was my sisters card I used just needed to send her documents they said that’sFine because it’s your first warning you’ll still get your winnings. As the withdrawal is going to my own account. Spoke to around 15 different people with 15 different excuses given now they don’t even reply I will be taking this further
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Tremaine J.S
07 February 2024
Comment from uk.trustpilot.com
Their app is the worst I’ve ever witnessed. It kept crashing, and when i told them i lost money because of the app glitching my account got suspended. Stay well away. Don’t say I didn’t warn you.
Their app is the worst I’ve ever witnessed. It kept crashing, and when i told them i lost money because of the app glitching my account got suspended. Stay well away. Don’t say I didn’t warn you.
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customer
06 February 2024
Comment from uk.trustpilot.com
Terrible customer service, they took my money and removed my winning funds I am locked out my account and they dont care.
Terrible customer service, they took my money and removed my winning funds I am locked out my account and they dont care.
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Mr Loizos Partasis
06 February 2024
Comment from uk.trustpilot.com
They don’t only steal with one arm they steal with two so greedy they are.Lost thousands of pounds never let you win once.They bring any number dozen column or whatever whenever they want they are thieves.Stealing is a crime but they steal with impunity.Rotten system
They don’t only steal with one arm they steal with two so greedy they are.Lost thousands of pounds never let you win once.They bring any number dozen column or whatever whenever they want they are thieves.Stealing is a crime but they steal with impunity.Rotten system
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Tremaine J.S
05 February 2024
Comment from uk.trustpilot.com
The worst experience, if you’re using the app good luck. I lost £250 because the app kept crashing on crazy time.
The worst experience, if you’re using the app good luck. I lost £250 because the app kept crashing on crazy time.
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Nazim Uddin
05 February 2024
Comment from uk.trustpilot.com
This site all fix I paly 4500 pounds can't even win one singe bet .tonight play live roullate not they give one single bet .when no money they give number .when I put bet they just give Emley bet .its not at all live roullate it's just fix .even can't do live chat because they said disable site .waht a scam site .just avoid this site
This site all fix I paly 4500 pounds can’t even win one singe bet .tonight play live roullate not they give one single bet .when no money they give number .when I put bet they just give Emley bet .its not at all live roullate it’s just fix .even can’t do live chat because they said disable site .waht a scam site .just avoid this site
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Nazim Uddin
03 February 2024
Comment from uk.trustpilot.com
This scam company.I played 4000 pounds last 3 days .when I put bet they not even give any number when all money gone then give my chess number what a fix game .I recommend people just avoid this site .and government should be closed this site
This scam company.I played 4000 pounds last 3 days .when I put bet they not even give any number when all money gone then give my chess number what a fix game .I recommend people just avoid this site .and government should be closed this site
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mark williams
02 February 2024
Comment from uk.trustpilot.com
Absolutely awful App on android. Freezes, and very very slow and very complicated lay out.
Absolutely awful App on android. Freezes, and very very slow and very complicated lay out.
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bucks fizz
01 February 2024
Comment from uk.trustpilot.com
Scammers. Do not trust. Do not use. Go to a company that has a good reputation instead. They will close your account with no evidence of any wrongdoing (because there was none), cancel your bets and keep your money. Hiding behind vague terms and conditions it seems it is legal for them to do this! I repeat. DO NOT USE UNIBET.
Scammers. Do not trust. Do not use. Go to a company that has a good reputation instead. They will close your account with no evidence of any wrongdoing (because there was none), cancel your bets and keep your money. Hiding behind vague terms and conditions it seems it is legal for them to do this! I repeat. DO NOT USE UNIBET.
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MISSSARAHHOCK
31 January 2024
Comment from uk.trustpilot.com
Took my money for a bet so quick, i won this bet and then tried withdrawing it out, they wanted verfication after verfication, it took me a good 2 months to get my money after threatening legal action and getting my solicitor involved. it paid off to have taken a screenshot of my bet as i always take proof of everything in case of things dissapearing.
Took my money for a bet so quick, i won this bet and then tried withdrawing it out, they wanted verfication after verfication, it took me a good 2 months to get my money after threatening legal action and getting my solicitor involved. it paid off to have taken a screenshot of my bet as i always take proof of everything in case of things dissapearing.
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The Real RC
29 January 2024
Comment from uk.trustpilot.com
Most ridiculous ID&V requirements I've ever come across. Just kept asking for more and more. I work in KYC and AML for a UK Bank and the stupidity of their KYC process and divergence from industry norms is staggering. Didn't bother to finish KYC in the end. How do they have any customers?
Most ridiculous ID&V requirements I’ve ever come across. Just kept asking for more and more. I work in KYC and AML for a UK Bank and the stupidity of their KYC process and divergence from industry norms is staggering. Didn’t bother to finish KYC in the end. How do they have any customers?
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Paul Anthony
28 January 2024
Comment from uk.trustpilot.com
Absolute scam of site DO NOT PLACE MONEY ON THIS SITE, I have open an investigation for fraudulent activity and have received all my deposits back if you call the bank you are with and explain to the fraud department that there has been an UNAUTHORISED transaction by a company called unibet they will ask you if you have any business with them the answer is no you didn’t sign a contract with them they will IMMEDIATELY cancel the card and send you a new one in days and you will have every penny back into your account this is a must if you have deposited on this site, I wish you all the best my fellow victims hopefully these evil praying on the weak scum rats will finally get what’s coming to them, people go to other sites like bc gaming Leo vegas mr vegas they are great friendly and sympathetic with great attention to their customers not like unibet who hold your winnings are rude to you on customer service chat steal your money via their 4-5 mobile download apps only need one mate not 5, remember tho have fun people don’t be lead astray by these scumbags
Absolute scam of site DO NOT PLACE MONEY ON THIS SITE, I have open an investigation for fraudulent activity and have received all my deposits back if you call the bank you are with and explain to the fraud department that there has been an UNAUTHORISED transaction by a company called unibet they will ask you if you have any business with them the answer is no you didn’t sign a contract with them they will IMMEDIATELY cancel the card and send you a new one in days and you will have every penny back into your account this is a must if you have deposited on this site, I wish you all the best my fellow victims hopefully these evil praying on the weak scum rats will finally get what’s coming to them, people go to other sites like bc gaming Leo vegas mr vegas they are great friendly and sympathetic with great attention to their customers not like unibet who hold your winnings are rude to you on customer service chat steal your money via their 4-5 mobile download apps only need one mate not 5, remember tho have fun people don’t be lead astray by these scumbags
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Andy Darby
28 January 2024
Comment from uk.trustpilot.com
Do not use for casino.... The return rate is very poor Never been ahead at any point whilst using this site, stick to Grosvenor or 888. At least there you get a return every now and again.
Do not use for casino…. The return rate is very poor Never been ahead at any point whilst using this site, stick to Grosvenor or 888. At least there you get a return every now and again.
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Aaron Llewellyn Wade Evans
27 January 2024
Comment from uk.trustpilot.com
Offers promotions, and doesn't honour them, then gaslights you into thinking they didn't exist or you didn't opt in. DO NOT USE THIS BOOKMAKER! POOR ODDS AND THEY DONT HONOUR PROMOTIONS
Offers promotions, and doesn’t honour them, then gaslights you into thinking they didn’t exist or you didn’t opt in. DO NOT USE THIS BOOKMAKER! POOR ODDS AND THEY DONT HONOUR PROMOTIONS
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Hannah Leiper
23 March 2024
Comment from uk.trustpilot.com
Unibet is a scam!! Happy to take your money but not so happy to give you your winnings! Better off having a savings account Becuase this is sickening! Won £6000 after operating the account for 9 months plenty deposits and small wins but now I want to take out the £6k they closed the account and saying it’s in review! Puts you off gambling if this is the carry on you are faced with if you ever win a substantial amount
Unibet is a scam!! Happy to take your money but not so happy to give you your winnings! Better off having a savings account Becuase this is sickening! Won £6000 after operating the account for 9 months plenty deposits and small wins but now I want to take out the £6k they closed the account and saying it’s in review! Puts you off gambling if this is the carry on you are faced with if you ever win a substantial amount