Unibet PLAYER REVIEWS(1287)

Gary Miles
06 November 2023
Comment from uk.trustpilot.com
Games are so rigged. Stay away from this site. I asked for the PA gaming commission phone number to report a slot and they told me to look it up. State must be in on it. Go to MGM this site is a scam. Won’t let you cash out for almost a week but let you deposit in 10 seconds. Not a real casino just another money grab

Mal Ikas
05 November 2023
Comment from uk.trustpilot.com
Never use this site as its stealing money and nobody ever won anything here! Im pretty sure the 1% of people who put 5 star are bots or emplyees. Make sure all aware of these scammers. Wasting my time putting a review here but hopefilly someone see and will never use this.

Paul
03 November 2023
Comment from uk.trustpilot.com
0 stars hope they rot in hell thieving horrible bast___ds

faizan tahsin
01 November 2023
Comment from uk.trustpilot.com
The worst online casino and gambling site I have ever seen like seriously you £3000 worth of playing in slots and got the bounds twice and got £6 and then £72 . The speed of the slot too high proper fix .I close my account today .At least make a fun for people and and be reasonable. What a joke of a company .Stay away from this site .And save your hard earned money from these scams .Looking at the reviews I’m not the only one they robbed.

Badulescu Andrei
31 October 2023
Comment from uk.trustpilot.com
I can see that people continues to post about unibet and how they are scamming the winners, if someone recovered his winnings, please tell us that we can do that with a good lawyer, leave a sign, they took away 5000 euros for me so I can fight for it.

james brown
31 October 2023
Comment from uk.trustpilot.com
Unibet have kept my £330 of winnings. They say its because I have broken there terms and conditions but that's rubbish. They hope you lose but if you win they keep your money anyway!

Rosés S Pure matter shop
29 October 2023
Comment from uk.trustpilot.com
This company has stolen my money!Despite having gone through the verification process in late 2022 and mid 2023, Unibet decided to play games and ask for verification again in October 2023. They asked again for a copy of my passport, I provided it. They then asked again for proof of address, I immediately submitted the requested documents. Unibet then asked for a photo of my holding the proof of address next to my face. As always, I complied with the request. The following day, Unibet emailed me to advise that they had closed my account and would be keeping my money. This is theft! It is that simple. Take a look at other reviews, and you will see that they are stealing money from countless users.I am now in the process of taking legal advice. I will not be treated like a criminal by these thieves.

Manu
28 October 2023
Comment from uk.trustpilot.com
Scammer ,big big scammer , they take your money, but doesn't give you any thing , I lost more than 5000 £ pounds .

alice ingham
25 October 2023
Comment from uk.trustpilot.com
There customer service is shocking, a certain game I like to play on keeps saying something went wrong try again so when I try again it says the same thing over and over so when I asked to speak to someone on a live chat I got no help or information at all it’s a shambles

Badulescu Andrei
24 October 2023
Comment from uk.trustpilot.com
Hello, i,m from Romania, i ve deposited 400 euros at the beginning of september, and in 25 september i ve had on my account 5300 euros, as I can see, we are all in the same situation from different countries, I have waited for a month in the verification process just to be declined and then they confiscated with no reason all of my winnings, I would be glad to find someone to talk with about this situation and see if we can do something legally or if they are really covered by terms and conditions, I would like to get a lawyer and try to recover my winnings, contact me at my gmail address: badulescuandrei53, i m here to hear any opinions about that.

Finn Valley Valet
22 October 2023
Comment from uk.trustpilot.com
These are the biggest scumbags online, I wish I had of read the reviews before I deposited a cent. After 20k worth of bets I still haven't recieven a penny in bonus,welcome offer,promotions or loyalty. Seeming cause I'm based in IRELAND I'm not able to recieve any. Funny enough, they have no problem taking my money tho

J L
21 October 2023
Comment from uk.trustpilot.com
They start restricting your account if you are a winning player.

TTreviewing
20 October 2023
Comment from uk.trustpilot.com
Good selection of slots, easy to deposit, withdrawals are quick. Site is easy to navigate. I've played and lost and been lucky to play and win too, overall a good gaming experience and a site I'll return to play in future.

Mike
16 October 2023
Comment from uk.trustpilot.com
Not happy with their customer loyalty. Angelo was not helpful at all and essentially wanted to argue me rather than assist me with my inquiries. Will not recommend.

Lynn
16 October 2023
Comment from uk.trustpilot.com
Lots of fun and easy to navigate to find slots and bets. Easy and fast withdrawals.Easy to find account and bonuses and the customer services are always helpful if you need help.My fav online casino and would highly recommend.

Bond
14 October 2023
Comment from uk.trustpilot.com
Don’t be ignorant!!!These people do everything possible to make you leave your funds by blocking your account or doing anything possible but with legal action you can force them to reimburse you everything you’re entitled toCheck profile picture for more info!

Alex
14 October 2023
Comment from uk.trustpilot.com
Unibet refused to settle a winning bet 16 hours after the event finished.When I waited on Livechat Macey permanently suspended my account because I questioned this settlement and now I can’t even log in to access my funds.This company clearly picks and chooses when to settle bets and if you question them they block access to your account and you can’t access any of your funds.

Russell Charity
12 October 2023
Comment from uk.trustpilot.com
They can steal your money from you account.If they don't like you for any reason they take your money and accuse of "things" with no evidence.

tarova mukumba
11 October 2023
Comment from uk.trustpilot.com
They are not good and are always not willing to pay your winnings but are quick to take your money.they have yhe worst betting experience and l wouldn't recommend to bet with them

Craig Hartlebury
10 October 2023
Comment from uk.trustpilot.com
Sign up bonus of 100 free spins when you deposit £10 is a scam you don't get the I emailed them twice and been ignored

Brandon
09 October 2023
Comment from uk.trustpilot.com
Account was stake restricted for no reason.Tried to place a bet yesterday and was notified I can only place bets up to £3 now after winning a few bets. I emailed them for a reason and they gave a bunch of nothing apologies and then said 'it was a trading decision' which is legal speak for you win so we don't want your money. Not only do betting companies rig the odds in their favor but if you find a way to win they clamp down on you massively using stake restriction tactics.

James
06 October 2023
Comment from uk.trustpilot.com
Omg! 🤩 I still can't believe it. I signed up, deposited just £10, received a £50 welcome bonus and played and won £3000 !! 🤑💷💷💷 I then withdrew it and it was paid into my bank account within an hour without any problems. Easy peasy. Thank you Unibet! 💝

Shaun
05 October 2023
Comment from uk.trustpilot.com
Please read this before you even think about depositing with these crooks.I deposited £800 over 24 hours, I have a gambling problem but made £100 profit in this session. Of course, they restricted my account within a number of hours. As a result I decided to withdraw my balance, now here's where they get you.They claim you're fully verified and 'good to go' unless you want to actually withdraw money.Endless documents requested, asking for a selfie with ID (Which I supplied) Only to say it's not clear enough, not taken in the right pose - TF is the right pose?Then my proof of address document was rejected because part of the corner was 'cropped' which it wasn't, it was just the camera angle.They find every reason to reject documents and withhold money. I had to self-exclude due to the stress and my problem gambling, and they're still not paying back my balance (Despite this being in the Gambling Commissions terms for self-exclusion)I'm sat here, without any protection online Updating to 3* as they finally approved the withdrawal and I am now set up with gamban

Isabelle Gibbons
05 October 2023
Comment from uk.trustpilot.com
Really good casino. I deposited £10 to get the £40 extra bonus, was doing £2 spins and didn’t win a thing. Furthermore I took a risk and deposited £100, was then again doing £2 spins and won £200. Money was in my bank within 20 minutes with no verification needed.

Michal Wawrzyniak
04 October 2023
Comment from uk.trustpilot.com
maybe global company but big, global scammers, unbelievable baheviours like asking for documents with face, many proofs of address etc.

Don Emp
01 October 2023
Comment from uk.trustpilot.com
AVOID!!!!!!!!’ I cannot believe this is legit company that is still alllowed to exist. Worse experience ever, pathetic liars who use every means under the sun not to pay you your money. This company needs to be investigated and reported. They are using the exact same script not to pay customers, from requesting statement via post to claiming the picture of the statement isn’t clear (how is it possible everyone’s picture is not clear!!) Scamming liars hoping you will give up on your money, every process from confirming a winning bet to paying out is a nightmare, still awaiting my payment from months ago, this is beyond a joke. I wish I came here first, do not make the same mistake

Martin
27 September 2023
Comment from uk.trustpilot.com
Absolute joke of a company cancelled my winning bet better off with a company who lays a bet. Better bookmakers out there skybet and hills both honoured my bet

Ioan Nico
26 September 2023
Comment from uk.trustpilot.com
Stealing my money without any reason! 335£ confiscated today with no reason! I had 335£ in my account, they blocked my account for two weeks checking my documents, I sent 3 valid proof of addresses and kept rejecting them for ridiculous reasons like: the document quality is not clear (when it was a PDF as clear as you can imagine). After this I tried to talk with them on chat and they said this:Brian: I am sorry to be the one to bring the bad news to you today, but your account has been permanently closed as a business decision. This will not be overturned.Anderson: that is ok, I want my moneyAnderson: 335£ still in my accountBrian: I am checking on this for you Anderson: okBrian: I have just spoke with the relevant team and they have advised me that the funds have been confiscated. Anderson: what do you mean confiscated? For what reason?Anderson: I will file a report to IBASBrian: Due to our terms and conditions 10.3, 16.1, 16.5 , 19.2.THIS IS RIDICULOUS IN 2023 TO HAVE MONEY STOLEN, THEY ARE MY MONEY, NOT WINNINGS.

jamie wheddon
24 September 2023
Comment from uk.trustpilot.com
My experience so far I wouldn't recommend using this site , by all means ask for id and proof of address, but I have sent them 3 separate letters and they have so far rejected 2 of them. They said proof of address has to be a letter sent through post but has to be so specific it's impossible.Luckily I only deposited £8 then they blocked my account.But so far my advice would be avoid they don't seem like a genuine site.

Mr Harrop
20 September 2023
Comment from uk.trustpilot.com
Please don't waste your time and money with this company. Placed 2 5 pound bets on football after deposting 10 pound. Both bets came in and the company refused to pay. Saying it had gone into bonus funds. Glad it was only 40 pounds. If I had won 2000 pounds it would have been the same said the rude customer service employee. The company is a scam

Chris Gibson
16 September 2023
Comment from uk.trustpilot.com
So ... if you read reviews before playing please read , So playing roulette live , playing as normal no issues , then , keep this in mind dealer is still spinning playing a active table I bet on black only £9 Spin it comes in , the dealer then cancels the bet , dealer spins again active table again £9 black it comes in , dealer cancels bet again. Now apparently I'm not a winner and don't get my winnings. There was Big spenders that won big , an so they cancelled the games, Bunch of BS , Do not use these !! I've checked all sister companies and will not be using any of them , they are part of KINDRED GROUP so don't use any of these , they don't deserve our custom. I've closed my own account with unibet & will be finding someone else to spend my money with.

evija
12 September 2023
Comment from uk.trustpilot.com
I wish to express my deep dissatisfaction with Unibet's handling of my KYC (Know Your Customer) documentation and its subsequent refusal to release my rightfully won earnings. And after my Formal Complaint, Unibet has taken my money and closed my account. My exact concerns are as follows:1) KYC Document Submission: I have consistently supplied Unibet with all necessary KYC documents, comprising both the originally requested documents and supplementary ones as requested. Prior to my successful betting endeavors, my KYC verification was deemed to meet the requisite standards. However, an unexpected shift occurred following my notable wins.2) Delayed Payment: Unibet's refusal to expedite the disbursement of my winnings, combined with persistent demands for additional documentation, has precipitated substantial delays. These delays have caused me considerable emotional distress and financial inconvenience.3) Document Quality Discrepancy: Curiously, Unibet has proffered "low quality pictures" as the rationale behind the rejection of my submitted documents. It is imperative that I underscore my unreserved commitment to providing clear and high-quality images. The quality of the cameras embedded in my devices is, regrettably, beyond my control.4) Apprehensions of Fund Withholding: The peculiar circumstances surrounding my interactions with Unibet have led me to suspect that the company may be intentionally withholding my winnings and prolonging the payout process. These suspicions have been further exacerbated by what appear to be capricious and intrusive requests for supplementary documentation.The evident inconsistencies in Unibet's approach to my case have given rise to serious reservations regarding the company's commitment to transparent and equitable customer relations. Especially now, after I filed this Formal Complaint, Unibet right away, within minutes, send me emails stating- that they are confiscating my Money and closing my account.

Francis Gilloran
08 September 2023
Comment from uk.trustpilot.com
Total scam.Deposited £40 and immediately after blocked my account and claimed they did some check and I did not have funds for gambling. Lol.Can’t withdraw it either.They can keep it,

Ms Alison WALKER
07 September 2023
Comment from uk.trustpilot.com
Pure corruption I won 5 bonuses today on 5 different games one resulted in zero the spins were deliberately tampered with speeding them up and slowing other columns/lines down the other four were all less than £1 where's the gambling commission? Video your gameplay then send it to them, unless the corruption is videoed they will sit idly by and allow sites like this to play unfairly. I am done with unibet, never have I ever had so many bonuses resulting in 0 - less than a pound in a session. Vile site vile. PLEASE TAKE THIS WARNING.

Rsdento
06 September 2023
Comment from uk.trustpilot.com
Top up £50, got blocked for entering wrong password. Customer service no reply. Guys don't use this scammy website please

Gary Bell
04 September 2023
Comment from uk.trustpilot.com
The unibet casino is a rip off.I've never won on their site in the last 4 months.I've spent over £3,000 and when I went to deposit more money they asked me to verify my account ,how dare they.When you complain they don't get back to you,please stay clear of this site.

Javiar
03 September 2023
Comment from uk.trustpilot.com
They never let you win no matter what.I was lucky enough to find a way to pressure my winnings from them.I contacted _ECOBAN SECURITIES_ ,IOThey successfully got my winnings to me within a week.They are experts at fighting greedy companies.Thank me later.

Jo Swag
01 September 2023
Comment from uk.trustpilot.com
If i do get access to their office i will shoot every one blood suckers with plessure . please any one who read this and want to play at this site don't spend a single euro . They are bloodsuckers ! Its fake specially their slot machines are designed only to rob peoples money . bunch of thives . imagne they and their family live with a lavish life where as we pay them .

Paul
31 August 2023
Comment from uk.trustpilot.com
Massive 0 stars pure evil theives my mate as committed suicide because of these government need to stop them

Jo Swag
31 August 2023
Comment from uk.trustpilot.com
Is there a Goverment who controls ,who sometimes check on those betting companys ? UNIBET is one of the most fraud betting site , in a broad day light they will reap of your flesh and you can feel it deep in your bone marrow . You can bet with 5 , 10 euros , you can depisit 1000euros trust me ... they will take every single penny they are mother fu**** blood sukers , i mean how goverment will allow such fraud in a broad day light ? my expriance at this site is totally horrondous . It is fake please take care.Its sad to know my hard earned euros feed some one and his /her family i work day and night with all kind of wethers they f*** it like nothing . i mean slots normally pay back a certain amount of ur deposit at unibet only you loose where are the lottory authority , the goverment ? what they do is totally wrong and i want people learn from me .This site doesnt need even a half star .

Kane Hay
27 August 2023
Comment from uk.trustpilot.com
Their customer service is subpar. Due to the bad customer service and general experience, I have closed my account. They influence your odds, so I strongly encourage everyone to avoid them. giving you or the house a benefit whenever they feel like it. I learned about this from one of the VIP members.I recommend you try out a different platform like Plutonium Investment where you get back a good return value on your money.

steven williams
24 August 2023
Comment from uk.trustpilot.com
I placed a bet a couple of weeks before a race with Unibet. A week before the race my horse was removed from the race. I waited until the day of the race, 24/08/23, it came and went and my bet slip went down as a loss ?!! The horse wasn’t even in the race ! I will never use this crooked company again and urge anyone reading this not to either!!

Mrs pearson
22 August 2023
Comment from uk.trustpilot.com
Absolutely impossible to win you think I’ll try another 20 must win soon 100 pound down still no win an this isn’t the only time this as happened delete delete delete

Andrei Pavel
20 August 2023
Comment from uk.trustpilot.com
Worst site ever, you play hundreds without a single win, they set the winning rate so low recently that you can’t win sh!t

Leeanne
16 August 2023
Comment from uk.trustpilot.com
Wish I read reviews I played £4000 pounds hardly any bonus at all big bets no bonuses then I won £2000 back guess what blocked my account in middle off game unbelievable now have to send in all verification and its going to be night mare received my winnings back oh dear how do these sites get away with this ill never no so got fight again to get my account verified unbelievableStill no update after sending 4 emails verification done no contact whatsoever live chat just says same with relevant team

Jay
15 August 2023
Comment from uk.trustpilot.com
STAY AWAY FROM THESE I WON 750 pound closed account refused pay out but was okay to process a smaller withdrawal before hand guys do not go with these guys the worst ever

TG
12 August 2023
Comment from uk.trustpilot.com
Unibet made a mistake with a withdrawal, Customer support is ghosting me for 4 months now.Don't play at Unibet.

Phil macrae
09 August 2023
Comment from uk.trustpilot.com
Joined this company two weeks ago they allotted me a 5000 pounds monthly betting limit, I can bet safely in 100 units. I Bet on the horses for a week and a couple of days .I lost 1400 pounds to UNIBET , then on the Wed of goodwood I won a good few bets, all single bets ,totalled £1200 winnings.I decided that's enough for the time being,Take a rest and withdraw the money on thurs 3.8.23 only to find the scummy operators had blocked the withdrawal, I questioned this right away to live chat , there answer was just sit in obeyence and await an e mail.No e mail came but the next day 4.8.23 in account there was a message to provide verification documents, which I done immediately .Eventually got an e mail on 8.8.23Stating they had released my withdrawal .I went to log in to the account to find out account barred ,phoned them to find out reason girl said account closed for buisiness reasons.I have all screenshots and chat logs ,and I am in the process of presenting a total blow by blow view of every action taken by me and by them with regards to this shocking behavior.all will be presented to the gambling commissions as part of their request for punters input to the commissions review.I would recommend steering clear of this bookmaker do not join they are totally untrustworthy, staff lie.looks like they only want losing bettors ,and will try and avoid paying out .UNIBET IN MY OPINION ARE TOXIC STAY AWAY.

Joanne Ahmun
07 August 2023
Comment from uk.trustpilot.com
These people allow GAMSTOP members to fund accounts and lose their money without proper KYC whilst being fully aware that they cannot lose a penny and only gain as they will keep the money if the punter loses and not payout if they win.Like many betting companies now,they know very well that due to GAMSTOP many problem gamblers like my partner ask their spouse/ partner or family member to open an account for them (which is done by pro gamblers too) but Unibet allowed me to open an account (foolishly and unaware of my partners issues) and then when I went on holiday,he funded the account till they blocked him and have ignored him and I since! Why in gods name do they allow accounts to be funded by problem gamblers when the funding details don’t match the account owners? BECAUSE 80% of profits in betting come from problem gamblers!This means anyone could fund it whether they are a money launderer or drug dealer etc.. All crazy when you you think they allow you to do this and then when blocked he proceeded to find other accounts owned by Unibet like 32red and they kept taking the money KNOWING they simply couldn’t lose and where engaging with someone who is insane when it comes to gambling and has no control. It now appears totally normal with many sites offering advice on how to circumnavigate GAMSTOP which is resulting in fortunes being lost,lives ruined and critically GAMSTOP should have an option to list family members / partners / ‘enablers’ to help chronic gamblers by including their details if they wish too.Anyhow,Unibet took approx £1,300 off a known problem gambler who funded the account himself (which they knew) and who lost 35k in 3 days but nearly all have refunded the deposits acknowledging the madness and lack of compliance but Unibet just quote terms and conditions and clearly see this as way to continue their profits as without the mad gamblers,they would not be a sustainable business.A total joke.
Paddy doherty
08 November 2023
Comment from uk.trustpilot.com
Biggest tramps going
Biggest tramps going