Unibet PLAYER REVIEWS(1226)
Aaron Thompson
05 March 2023
Comment from uk.trustpilot.com
Honestly the worst betting company going don't even try and sign up they just restrict your account straight away a went onto live chat the lass said it was basically unibet saying a can't afford to gamble with them wow considering I have betting accounts bet365, paddy and sky bet for years and never had a problem.. to say unibets policy is outrageous and embarrassing is a understatement a will never go back.. am trying to have few bets on the footy not get finance for a loan or a car... joke.
PM
01 March 2023
Comment from uk.trustpilot.com
Verification Process is a joke. I was asked for very specific documentation for source of funds. I provided this and had to continually chase for updates despite being told it’s 72 hours, then a week, then 2 weeks. On my final call to customer services, they told me that I’d not provided the right documents and they now needed something else. Having checked what they’d originally requested, I’d provided the correct documents. It’s excuse after excuse to cover incompetence.I decided to close my account instead of continuing to deal with this nonsense.
Hans Christian Magelssen
28 February 2023
Comment from uk.trustpilot.com
Have you heard about the Norwegian woman who won about 140000 GBP? Unibet cancelled her acount and withdrew the prizes won! With no reason whatsoever! Never engage with this company!
Jo
25 February 2023
Comment from uk.trustpilot.com
Robbers signed up deposited £80 played for a bit decided I’d withdraw my 80 and play another day got an email saying I needed to verify my details did that for them to block my account spoke to live chat they made a buisness decision to permently close my account no explanation why and didn’t get my money back stay well clear absolutely disgusting
PeterJS
24 February 2023
Comment from uk.trustpilot.com
I'm not sure what all the negative reviews are about. Casino games are RNG so you should know by now it doesn't matter if your spin is when you've deposited a 1000 or on your last spin (yes there is RTP) but they are still random.What I like most is the fast cash outs, once you verify your account they are great and straight to my card that I deposited with
George James Fisher
22 February 2023
Comment from uk.trustpilot.com
This website used to be one of the best I ever played at up until start of 2022 when I lost my wallet and they requested pictures of all vida debit cards used on my account even tho I had lost my wallet and 1 if the banks was that old a card it was shut down 2 years earlier,all this over a measly £40,come on UniBet ,use know I was such a loyal customer and to withhold such small amount of money/winnings and therefore suspending my account is absolutely disgraceful,please can use look at my account again as this is ridiculous. Just look at amount of money went through my account since May 2018, yet this is over £40?? - Total deposits£3,139.02Total withdrawals£2,633.27Net deposits are the running total of all deposits minus the sum of all withdrawals from 22/11/2018 until today.Username geofisher87Update - I closed my unibet account tonight and gave them the option to refund me my funds to my bank account so if they wish to or not is up2 them. Hopefully they do the right thing,send me my winnings and keep my account closed that way it's done and dusted,it is wat it is.
Lillian Clements
22 February 2023
Comment from uk.trustpilot.com
There brilliant there pay outs can be high and always pay out within 3 hours like most things you dont always win but when you do its a high amount i have no problems with unibet i would recommend this site
Andreea Maria Balint
21 February 2023
Comment from uk.trustpilot.com
Rubish..I made deposits over 1000£. And I have Recived NOTHINK back! I have asked them to close my account in December. In January I’ve change my mind and asked to reopen it and still no answer from them. Robbers!!! Stay away!!!
Meghan Lancee
21 February 2023
Comment from uk.trustpilot.com
One of the worst sites around doesn’t matter how much I deposit can’t even win a tenner been at it for months. I’m not even that bothered about winning but my moneys not lasting 2 mins and don’t even get a decent game. Really bad
Jacob Alexander Jones
19 February 2023
Comment from uk.trustpilot.com
Absolute joke, the live games are rigged 100% in dealers favour. Constantly get absolutely terrible cards yet they hit blackjack or 20/21 the vast majority of the time. Roulette is also complete bull. It is funny how the live feed lags out mid way through the game and they suddenly get a good hand. Spent atleast £150 on this site with no returns atall. Avoid like the plague.
james Perks
17 February 2023
Comment from uk.trustpilot.com
unibet was always a good site to me.. maybe lack of games and stuff but they are ok... idk why people hate them so much
Kate Wild
15 February 2023
Comment from uk.trustpilot.com
One of the best bookmakers around they will give you a boost on a horse you want to back up to £60 per day take every bet I have ever asked for.
Claire Johnson
15 February 2023
Comment from uk.trustpilot.com
I won £168 yesterday and Unibet are refusing to pay me and have closed my account without an email or evplination. I am partially sighted and have very bad anxiety and depression . I was overjoyed when I won. What a horrible company. Customer service didn’t care all they said is I can send you an email (which I still don’t have) How can a company do this to a person? They were happy to take my £20 yet when it is time for them to pay out they close your account. Only gave 1 star because I have to. I will be going to citizens advice, consumer advice, financial ombudsman, trading standards… anyone I can I will tell. Friends, family, everyone. What a disgrace. Thank you for making me feel down you total rip off merchants.This has been shared on my Facebook page to warn people not to use Unibet.
Luke Hughes
13 February 2023
Comment from uk.trustpilot.com
Unibet is a scam provider. They ask for nothing to verify users including age, ID, yet if you win on the site, they can lock your account, confiscate winnings and harness terms and conditions outside of the legal remit set by the online gambling commission. READ CLAUSE: 5.4 within their terms of service before depositing 1p to this bag of crap. Even the ICO are investigating for a seis of malpractices, deliberately created to prevent winning players taking any profits. Unibet has scammed thousands of users worldwide withholding not just winnings but deposits in equal measure. They will even threaten with defamation, if you write reviews (like this one) but legally this is almost impossible to enforce. Your money is better off with that Nigerian prince who emails you every week. He might actually put it to good use.
mike
12 February 2023
Comment from uk.trustpilot.com
worst ever - STAY CLEAR OF THESE CHEATS
Adam Johnson
10 February 2023
Comment from uk.trustpilot.com
Cheeky f@@ks, won’t let me withdraw my £200 but let me deposit money still. Avoid these robbers at all costs they don’t play fairly. Now being made to jump through hoops to get my cash back.
RISEN
09 February 2023
Comment from uk.trustpilot.com
I've had my account for a while and only just decided to deposit and play today, I was in the middle of my session on slots when suddenly my account was frozen and a popup came up saying i needed to verify my account I went on to live chat and explained that I have no form of photo ID and getting some is not easy to obtain for me. I just asked for my deposit or my remaining balance to be refunded, he explained that I could use my birth certificate as ID. So i went back to the verification page but there is no way to upload any documents that are not a drivers licence, national identity card or passport. So basically my money is just sitting in the account now and I cant withdraw it. You should be telling me to verify my account BEFORE i put money into my account not after and i should be able to withdraw it and close my account because I am unable to provide any photo ID .
Robo Cop
06 February 2023
Comment from uk.trustpilot.com
hello everyone, I don’t recommend this casino, everything was fine for 4 years, I made deposits and didn’t overplay, in general I don’t suffer from gambling disease, but suddenly they took me and blocked the deposit, although I made a deposit for 10-20 pounds a month, they explained the reason that I didn’t pass the Union check, but it was not in this, I should have hit the jackpot because I was blocked, do not play in this casino, it will not let you win.
Catalin
05 February 2023
Comment from uk.trustpilot.com
Very bed and sed I will never ever play in slot there today I play 1000£ in 1 pound bet and nothing returns very bad company is not only fun but it still your money ????
Allan Webster
01 February 2023
Comment from uk.trustpilot.com
Sent offer of 30 free spins if I deposited £25.I deposited but the free spins never materialised.E mailed them and they reinstated the free spins still no free spins upon loading game. Told to use google chrome despite not having any problems with other sites. They say they have loaded free spins a 3rd time? None were available upon opening game.E mailed them for the 7th time informing them of failure. They said they would not try and load them again and basically said "get lost". Worst experience in my gaming time of over 50 years. I asked then to raise my issue to a higher level but within 5 minutes I get an e mail saying this has been done and no joy.How can you trust a site which offers a reward for depositing then reneges on the offer? Poor service from a so called top provider. Avoid offer e mails as they are not Kosher....2 out 10 from me!
Barry
30 January 2023
Comment from uk.trustpilot.com
Don't understand the bad reviews opened a account had my bad days had my good days just like any other online casino hit a great win and money in my account within 10 mins good choice of games no problems what so ever 5 star review from me thankyou unibet
Dave Jones
30 January 2023
Comment from uk.trustpilot.com
Claim bets are settled based on opta stats and don't even follow that. Can't contact customer service easily, live chat down and a premium rate number to hide how sub par they are. Find a better bookie, it won't be hard.
Andy
30 January 2023
Comment from uk.trustpilot.com
Robbing b@#!ards. My wife used this site and had won previously using her own debit card, withdrew £1500 no issue. A month or so later she logged back in and deposited with my card, which she had full permission, deposited £400 in total which they gladly accepted. The only issue was when she built the balance to £1550 and the funds were confiscated when she tried to withdraw. Now I understand rules & regulations as she used my account to deposit, not happy they confiscated her winnings, but not even returning the £400 deposit is an absolute disgrace. They used the excuse that the withdrawal of £1500 a month earlier meant they didn't have to return the second deposit as the withdrawal was more than the two deposits??? Shambles of a company and money grabbing pr!cks. Proving everyone right that gambling companies are a fraud.
Will Castleton
29 January 2023
Comment from uk.trustpilot.com
Absolute shambles of a betting site. Can deposit via Apple Pay in the blink of an eye. As soon as you go to withdraw ‘account under review, withdrawal on hold’ no one has answers to why. No one has a time scale on when I’ll get my money, even thought it’s advertised as anywhere from a few minutes to maximum 24 hours. Steer clear of the c u next Tuesdays
Say what you see
28 January 2023
Comment from uk.trustpilot.com
I Self-excluded over 5 years ago because their promos and slots were rubbish at the time. Tried to register again and told I had to provide 3 months payslips and 3 months bank statements. Ive done that. After months of paying as much as possible to clear debts for a mortgage this month and a 970 credit score (likely to go to 999 this month) Unibet replied pretty quickly that my account was permanently closed with no reason given. There’s nothing dodgy about my banking Unibet. No fraud here. Advice to all, if you’re asked for your personal details don’t even bother giving them. There’s too many competitors out there to deal with companies who don’t deserve your hard earned cash
Ryan
24 January 2023
Comment from uk.trustpilot.com
0 starts, can't deposit, can't verify. Waste of time. Need to fix this website or close it. It's useless
Ryan Evan
23 January 2023
Comment from uk.trustpilot.com
Won’t payout my winnings!! Took several deposits then once I made withdrawal request for documents made.Awful and slow process and still awaiting my money.Do not use!!!!
Jacinta
21 January 2023
Comment from uk.trustpilot.com
I have never had any issues what so ever with unibet uve got to remember the ukgc are the ones bending ur rtp not the casinoes
Raymond Mair
19 January 2023
Comment from uk.trustpilot.com
Should have won 113 on Unibet - have screenshot to show - they only paid out 61 - they voided one of the winning games for no reason - and paid out on fourfold instead of fivefold - shocking - never had any issues with online betting on multiple accounts - never using again - avoid at all costs
James Allison
16 January 2023
Comment from uk.trustpilot.com
Refused to pay out on a free bet. Scammers
David Armstrong
15 January 2023
Comment from uk.trustpilot.com
I lasted about 3 weeks before they restricted my account, if you win they make it very difficult for you to bet.
Susan Henderson
15 January 2023
Comment from uk.trustpilot.com
Just joined took a while but eventually I won big and got money in my account within minutes. I was very impressed with the speed of the transfer and the amount I won .I can only comment on my individual experience and overall I am happy.
Terry Daley
14 January 2023
Comment from uk.trustpilot.com
Most corrupt betting website about..... I won £4000 from them and left in my account £125.... when I went to place a bet....they refused and requested to see my wage slips and source of income.... all of which is confidential and with my bank.... anything fraudulent that I may have been doing will have been highlighted and reported by them (the bank)..... they've got my monies still for over 2yrs and have closed my account..... I'm still pursuing them and will still be taking this to the gambling commission....DO NOT BET WITH UNIBET......I'm 60yrs old have bet since I was 15 and worked all my life....never had a cross word with a bookie..... BUT THIS SHOWER OF ROBBING BAS**RDS.....left a bitter taste on my mouth
Joanne Dixon
12 January 2023
Comment from uk.trustpilot.com
I've only been on this site for a couple of months in the beginning I was quite happy and had a few small wins but recently I've noticed no wins at all no free spins and I'm beginning to agree with others you start by getting a few wins and then the slots are loaded against you pots of gold was always fair and obviously you can't expect to win every time but the odds are definitely against you I'd like to know if anyone has ever won a jackpot on this particular game because I've played it for years on various sites and never heard of a jackpot being paid out
C paling
12 January 2023
Comment from uk.trustpilot.com
I've been using this account for a couple years and never had a problem withdrawal always in my bank within a few minutes probs the best site I've been on ?
claire challoner
11 January 2023
Comment from uk.trustpilot.com
Was blocked for making deposits and haven't had any bonus which was the incentive to join cannot get through to any form of contact very disappointed and would not recommend
Chelsea Stephens
10 January 2023
Comment from uk.trustpilot.com
Did me out of 2 grand! Account was fully verified, sent every bit of evidence (ID ect) they asked for and because I called them and asked for them to pay it out ASAP (as I waited over 3 months!) They told me safer gambling or whatever it is advised them to block my account as it was a problem because I asked for the money what was mine. So in the end they paid me just Iver 2 hundred pound what I put on my account... which also was a lie as there was alot more what was put on. Liars! DO NOT USE UNIBET!
Darin A Ball
10 January 2023
Comment from uk.trustpilot.com
(CON ARTISTS!!! )How the gaming commision lets this site opperate i will never no !! They must be in bed with them !Its beyond shockingly poor ' the win rate is terrible as to features on games ' your more likely to see a shooting star !! Customer service awfull ' rude & unhelpfull ! It should be banned online with immediate effect ' but both our complete & utter bullshitters so dont worry ! Im beyond words Nazi's comes to mind.
Sharon
09 January 2023
Comment from uk.trustpilot.com
I joined this site a couple of months ago,ok in the beginning but the winnings are very poor,I’d advise against joining,another company that just takes your cash
LYES MAKOUF
08 January 2023
Comment from uk.trustpilot.com
Scum they blocked my account without any reason after I sent all my documents soon as start winning they locked my account asking for source of fund I did sent this to them but after 2month without any answer they decided to close my account without any reason scum
Sharon
07 January 2023
Comment from uk.trustpilot.com
I joined this site a couple of months ago they were ok in the beginning now all they do is take your money I’d advise against joining
Mark Doyle
04 January 2023
Comment from uk.trustpilot.com
they do not pay out bets sometime due to a bonus issue. be very away of the bonus tab
Shaun McKibbin
04 January 2023
Comment from uk.trustpilot.com
Ive gambled for 10 years..this site is quite possibly the worst..they are complete crooks n will sting you for every penny. You never win and if you do it's peanuts.Play this site at your peril. Its dangerous and will take everything
Man
04 January 2023
Comment from uk.trustpilot.com
Worst casino ever if you spend 100000£ no chance to catch a 3 scatter bonus but if you catch didn’t pay so don’t play in this bad casino this it’s will ruined you quick and didn’t give you nothing back the use a fake RTP but didn’t pay you nothing just fake to make you to play.
Joe Lakin
01 January 2023
Comment from uk.trustpilot.com
Terrible poker site freezes constantly. Been around for years still got barely any players. Not much choose of games with low prizes generally. Rubbish
Maxx Megaways
31 December 2022
Comment from uk.trustpilot.com
Closed my account with unibet cos they wanted to share my bank details with them with open banking. Not a chance. You know where you can stick your request. No way am I sharing my personal bank details with them even though I have over 12k in there.
Lee
30 December 2022
Comment from uk.trustpilot.com
Very poor just take take would not recommended this site to any one keep ur money not a fair play gaming site well clearer from this site
Nina Kovandzhiyska
30 December 2022
Comment from uk.trustpilot.com
In the beginning 3 years ago the casino was very happy when I was gambling and loosing thousands,but once I started to return my money -£7000 from £14000 they closed my account forever and never reopened although I asked few times for that .Avoid this casino if you don’t want unpleasant surprises… mostly I liked the application,very easy to navigate and play favourite slots,but definitely it’s not loyal casino
Stephen O Brien
29 December 2022
Comment from uk.trustpilot.com
They do not pay best odds guaranteed even when your bet meets all the criteria in the T&C’s and then make up a new reason as to not pay you that is not mentioned in the T&C’s
scott nicol
08 March 2023
Comment from uk.trustpilot.com
Tried to verify a bank card for 6 weeks with Unibet because I had closed my account and opened a new one. I sent bank statements of both accounts, a letter from the bank explaining it is closed and to use the new account. Declined this, demanded a letter from the bank telling them why it was closed! The letter explained that they could not process a refund into that account as it was no longer in use. Signed by the branch manager, Unibet still declined! Every person I have spoken to can’t give me a straight answer as to what they need. The customer service is the worst I have ever experienced. Every question there’s a silence because nobody knew the answers. Still unable to use my account and still unable to get my money which is over £1000 Do not use Unibet, by far the worst gambling company.
Tried to verify a bank card for 6 weeks with Unibet because I had closed my account and opened a new one. I sent bank statements of both accounts, a letter from the bank explaining it is closed and to use the new account. Declined this, demanded a letter from the bank telling them why it was closed! The letter explained that they could not process a refund into that account as it was no longer in use. Signed by the branch manager, Unibet still declined! Every person I have spoken to can’t give me a straight answer as to what they need. The customer service is the worst I have ever experienced. Every question there’s a silence because nobody knew the answers. Still unable to use my account and still unable to get my money which is over £1000 Do not use Unibet, by far the worst gambling company.