Unibet PLAYER REVIEWS(1226)
Neil
22 December 2022
Comment from uk.trustpilot.com
Verified account many years ago. Asked for proof of address randomly when account has a lot of money in. They then reject all types photos & pdfs of bills with address on. Money now stuck as account is locked. Basically use this company if you want to be robbed
Cai
19 December 2022
Comment from uk.trustpilot.com
Overview :From An App Perspective its Good.I enjoyed the format and thought the poker was one of the best.Customer service on the other hand is awful.My Story:I played for maybe a week or so on the Unibet poker app before being suddenly logged out.I thought this was odd so contacted Customer support through live chat.Turns out I needed to send in some ID and proof of adress, bit strange that they logged me out and didn't tell me I needed to verify my account, instead I had to reach out to them. (First Red Flag) but whatever, I sent in a pic of my passport and a DIGITAL copy of a utility bill that ticked all of their requirements ( through the post, sent within the last 3 months ect ...).Cool, thought I'd be ready to play poker again within the next day or so. How I was wrong.They came back to me after a few day saying the picture of my passport wasn't clear enough, no mention about the proof of adress (POA) so I thought that there was no issues with it. Sent in a picture of my drivers licence instead, no POA.They came back after another few days. ID all good. Asking for proof of adress again.So I send in my a DIGITAL copy of my POA as when I send a picture they always say that the quality isn't good, even with a spectacular photo.Once again, didn't pass the verification process. I'm starting to get pissed off at this point. I contacted customer support again explaining the issue. The dude said I should send in another POA form but on my camera, NOT DIGITALY. Cool, this should be sorted.Nope, they come back again saying that I need A DIGITAL COPY, even after sending in multiple copies. Right. Send it in, it only takes 30 seconds. Radio Silence... Didn't hear from them for a while. Contacted customer support yet again today. The woman then said that my account has been permanently suspended due to Fraudulent activity?The only this that's a fraud here is this company. Other than this experience I would rate Unibet quite highly. The Mediocre customer service and Utterly useless verification team is what's letting you down. If you can get this situation sorted I'm happy to join back and continue on your site, but for the meantime I'll be using other sites. Good luck to anyone that tries to verify there account here.
Mr. OD
19 December 2022
Comment from uk.trustpilot.com
Poor on communication, poor on competitive prices, poor on webpage design, poor on most things except telling you very quickly to get lost if you dare to win anything.
Mr russell
18 December 2022
Comment from uk.trustpilot.com
Decent site really pays out very quickly with in 20 minutes so I can't believe I'm reading these reviews to be honest the only thing is not as good as a lot of sites are there bonuses very weak but overall my experience has been pretty good
Lonely Soul Clothing
15 December 2022
Comment from uk.trustpilot.com
Crap slots rigged like mad. Bonus wins are pathetic if you’re lucky enough to get one that is. Just closed my account for good. Don’t waste your time or money
samantha sharples
13 December 2022
Comment from uk.trustpilot.com
Never use this site!!! You deposit and they take your money and the minute you win they want to verify your account.why take your money before this? Mine has taken 4 days and still nothing. Avoid please
David Bailey
08 December 2022
Comment from uk.trustpilot.com
pretty good site large selection of games wins are payed out instantly ?
jordon rees
05 December 2022
Comment from uk.trustpilot.com
Wagered well over 25k on these and never won anything more than 40 quid on slots. Rigged and scripted as fcuk. Gives you x amount of close bonuses in a row to keep you playing but rarely gives you the bonus Wouldnt trust them as far as I could throw a fat person. useless site
siavashfmir
04 December 2022
Comment from uk.trustpilot.com
Not sure what to say after reading some of the comments. I have used online companies as long as they existed and no matter how big or small my winning were, I was paid within a week. Unibet pays within 24 hours. Their promotions sucks a bit but that is my opinion. Overall they are ok.
Keith Armes
02 December 2022
Comment from uk.trustpilot.com
Unibet ,bloody joke.site keeps freezing .Il bet eleswhere now
Zentada
02 December 2022
Comment from uk.trustpilot.com
Terribly slow customer support.Expect them to take 1 week to respond.
Rs
01 December 2022
Comment from uk.trustpilot.com
In all fact, Unibet has a great variety of slot machine games. However, being the fact that the casino is in control of your spins on the slot machines, not allowing the players to be able to stop the reels themselves for a fair chance at winning.... I have to give it a one-star review. When the casino is in control of your spins, you have absolutely zero chance at winning. You cannot have a chance if you cannot stop the reels yourself. Do you honestly think that any of these Ontario casinos are just going to hand you money? The casinos that run in Ontario now, they are loving this new restrictions for Ontario. It gives the casinos 100% control and 100% profit. Thus, leaving the Ontario player with zero opportunity and zero chance to play fairly, and to have a fair chance at winning. Not to mention that these new Ontario regulations have taken all the fun out of any of these casinos. You can't have auto spin, you can't have quick spin, you can't stop the reels yourself, as Ontario causes slam bet. Ontario, you can call it whatever you feel like calling it, it is what it is and it's fraud. Even when you win a small amount of 50 cents or a dollar, it takes forever to count it up. You can't push the spin button to rush. Count it. Ontario is just made all of these casinos. Just boring, and they've made it only for the casino to profit 100%. In my opinion, it's not worth playing any of them with these new restrictions. I believe that the government has to investigate...#agco Ontario gambling commission. These guys are only in it to let the casinos profit, then of course to take secret payouts to let this happen.
sunita rani
27 November 2022
Comment from uk.trustpilot.com
Really good unibet, quick wining money come in my account
Dean Cruddace
26 November 2022
Comment from uk.trustpilot.com
Pointless "poker", JavaScript doesn't load on desktop. When it does load you get logged into somebody else's account. Secure? nope.Downloading the "app" is a pish poor version of the desktop app that does not work.I played somebody else's account for at least £2k, i am so sorry but you lost £1500, lol.
Josie Chang
22 November 2022
Comment from uk.trustpilot.com
Winning won't give you money back, cheater with pas
Evanslee
22 November 2022
Comment from uk.trustpilot.com
Signed up today and deposited £40. Soon as i placed my bet for the £40 bonus they closed my account... absolute frauds
spencer manaton
20 November 2022
Comment from uk.trustpilot.com
Terrible site ,lack of bonuses and player loyalty is non existent.
Chris
18 November 2022
Comment from uk.trustpilot.com
Love how people who lose claim its rigged and give 1 star reviews...Registered in minutes, played slots, spent 400 won 500...100 up in an hour, no issues, money paid out in 30 mins.Looks like a good range of sports bets as well....Anyone moaning about bonuses is a mug....never take them and you won't be disappointed...there's ALWAYS a wagering requirement, on all sites...come on, do casinos really give away anything??
rifat mehmet
11 November 2022
Comment from uk.trustpilot.com
I didn't get free bets as promised it's rubbish appThey offer say bonus but example you can not collect until 50 bets after App is rubbish can not get say racing or football so you can't switch Total rubbish site had a go but moving on to find site where can bet with no problem
Ciprian BD
09 November 2022
Comment from uk.trustpilot.com
i dont know how it was to someone else but to me it s shet.I play over a few years and todat it s last day i will enter.Poker platforma it s a scam , every mounth i lose , i lose everyhand i almost play , the river card it s alwasys on spot.If you get some points at the beggining when it s time to get in the spot the game is always set trap you.if you go all in almost everytime you lose.
Wojciech Wiatrowski
06 November 2022
Comment from uk.trustpilot.com
Would give it 0 stars if I could. The whole site is rigged. From the dead slots to the clearly dodgey roulette wheel. I won’t speculate what methods they are using but i have about 3-4 hours of video evidence on how the ball lands on the number that’s least covered. I will be reporting this company to gaming commission. If anyone would like to see the evidence feel free to contact me
Johnny
05 November 2022
Comment from uk.trustpilot.com
Absolute scam company been with unibet over a year done the sign up offer and a few 15mins to go races now all of a sudden my account is restricted after an affordability review with transunion? I've deposited about £50 this year altogether so what are they on about, LC was as useless as tits on a nun.The positive reviews on here are clearly employees of unibet
david ireland
02 November 2022
Comment from uk.trustpilot.com
For the welcome promotion, Unlike every other online casino, unibet doesn't allow u to keep winnings on deposited money. The requirement to unlock bonus is to spend all real money in account and instead of going negative it will use bonus.This makes it worse than most other online casinos as the others only require that you bet £10, this means if you win using your deposit you can keep the remaining balance as long as £10 has been bet, the bonus is unlocked.Additionally, the terms and conditions are much more vague, "before bonus is unlocked the "offer amount" must be spent." This is so vague, the customer assistant also had no idea and just kept copying and pasting random terms and conditions at me no matter how irrelevant to my question. I also asked whether the spins are then also locked if I win, the answer was yes, at a wager of 30x whether this is true or not I don't know, the assistant probably doesn't know , Either way talking to customer service only added to the confusion.Another gripe is just the overall execution of the service, it was hard to find out what games I could and couldn't play for the bonus, there is a bonus unlock list with games played but it doesn't add them up or show the whole list, I don't really know what it is for really considering I have to spend the entirety of the deposit plus winnings from that deposit to unlock the bonus. All in all, after using unibet, compared to all other options, this one is the only one to make me feel duped, tricked out of my money, locked away behind unbeatable bonus options that are much harder to unlock than its competitors. It feels as though it is designed to make you deposit £10 and to lose your money in a ball of confusion as u try to unlock it.
jamie
01 November 2022
Comment from uk.trustpilot.com
All gambling sites are ran by the same gaming commissions doesn’t matter what bookmakers you go on..they are ran by the same..they control who wins ..it’s all a fix..I spend fortunes and they know it..know what games I play they take me for every penny I have all the time.there linked to everything banks the lot..they know it all..it’s about time I bloody I won..son as you go on live chat to complain they turn it round in us..you might need a break or despot limits..I know what’s available I also know it’s a fix..so This RNG has been on vacation for months..get it sorted and get my big wins thousands I want not daft couple hundred and play for fun is another thing they say some do pay for fun..for me fun is doing things with our kids and family park swimming fairgrounds that’s fun I gamble and play slots to win I’m a gambler and have been since 14years of age stop taking all the time and start paying thank you that will do for now and don’t bother replying saying more details or contact us this is my opinion and I’m entitled to say what I think..my big wins can’t be far away wink wink haven’t withdrew for months and months thousands you’ve had you know what I spend you know what I have you should let me win I’m a down to earth council estate lad
Robin Kapoor
30 October 2022
Comment from uk.trustpilot.com
They are thieves ,madarchod,CHOR and many more.I have lost few bets and after I start winning and then they completely changed my bet madarchod kuttey de putter .don’t ever think about betting on this app????
Konstantins Konicevs
28 October 2022
Comment from uk.trustpilot.com
100% fake poker game. It's so obvious. I hope somebody can stop all these cheating online poker sites. This is a huge problem for millions of people. This is a global financial scam!
D.S.
24 October 2022
Comment from uk.trustpilot.com
They took my money and never gave me back I did not place a signer bet
Sad
21 October 2022
Comment from uk.trustpilot.com
One their worker was nice person, but same as with others that your account vanishing with your funds. I even didn't had change to play, deposited and after that account is gone. No reply by emails.
Curtis Atkinson
19 October 2022
Comment from uk.trustpilot.com
Lures customers in with their promotions but refuse to pay out when you win. I’m more chance of getting a mortgage than accessing winnings. Take yourselves to a quiet room and have a word with yourselves.
Leo Sebastian
15 October 2022
Comment from uk.trustpilot.com
My first reason for using Unibet was for their live streaming of football, which is extensive and has good global coverage of all games. The markets available for football betting are also wide ranging and coverage generally very good, second only perhaps to bet365. Their customer service is decent, live chat option available and always resolved any of my queries. They allowed me to withdraw £900 made from a small initial deposit. Overall a very good and trustworthy service from my experience.
Kay
11 October 2022
Comment from uk.trustpilot.com
I have used this site for around a year.. deposited loads and also withdrew loads I got given a 1 pound bonus where I met all wagering requirements I had 50 that was eligible to be withdrew I tried to withdraw it and all off a sudden my account was hit with loads of messages saying I have to provide a pdf statement of my accou t which I did.. they then told me the bank account I deposited did not match the account I wish to withdraw to I told them that is ridiculous I have always used the same card and never had a problem with withdrawing any money.. now because its 50 pound I've won for free I've been sending and receiving emails to unibet for over 4 days trying g to resolve this situation but everytime I get the same email back telling me my deposit card does not match my withdraw card and they have had over 10 statements from my bank and still telling me it doesn't match and I've had to tell them to keep the 50 pounds and close down my account.... so don't win anything for free because trust me they won't pay it to u and will make u jump through hoops on fire whilst juggling water with your nose blindfolded on a bears face to be able to actually get it.... unibet the worst site going
Christopher
09 October 2022
Comment from uk.trustpilot.com
Don’t play this site been with them years took promotion of them first time then they blocked my account saying I can’t afford to play ? After they took my deposit saying they used trans union to check my income my credit rating is fine always has been so dont trust them
michael cobban
07 October 2022
Comment from uk.trustpilot.com
Been with this site for a few months, won £1500 a couple of months ago, no problem withdrawing it, but since then not a single decent win. £50, here £20 there. All they do is take your money and return nothing, if you get a decent win with them that’s the last you get. Spent hundreds over the last few weeks with no return. Nothing but a complete scam, they know if you’ve had a decent win in the past, and then they rig the slots to prevent you from winning again.will be closing my account and never using them again, they should be closed down and reported to the gaming commission.
michaela harris
05 October 2022
Comment from uk.trustpilot.com
I have been signed a few months now and know all that time only withdrew once. The megaway games don't hit and when they do its less than £2, if u hit a bonus of 14 spins it dead spins every spin except the last 3 so it dont win more than a couple pound. I've never known a sit like it to be honest, this site and sky Vegas are disgusting sites, I honest have no idea how they are still able to carry on without being shut down for rigging.!! I've deleted my account I won't be putting money into a site that do t give back!!
Valdas Di
04 October 2022
Comment from uk.trustpilot.com
Absolutely rubbish. Avoid. You not gonna win, if you start winning, they put restrictions... SCAM
Pissed off
02 October 2022
Comment from uk.trustpilot.com
Thieves liars.. You allow me. To deposit and lose money... Tell me. I'm verified but not at any point say security review needed BEFORE you deposit....Moment I win you decide to play by the regulationsSo give me. My deposit back or the winnings.. You cannot demand ID and claim security when I'm verified when you didnt care when I deposited about your strict regulations... Liars conmen
Lee
01 October 2022
Comment from uk.trustpilot.com
Avoid at all costs Website glitches before kick causing me not to get the goals galore bet on cost me a few thousand pound . Go with SKYBET 100% better
Al
30 September 2022
Comment from uk.trustpilot.com
Won a £6800 bet 3 weeks ago. Unibet froze my account and thats it. Upon several calls made to them they keep saying that they are reviewing the account. Nothing else absolutely. I feel that they will not pay me and theres nothing I can do. Please do not bet to win big at this site. They WILL not pay you. My ID is 121146529 if you think is not genuine.
Black bird
24 September 2022
Comment from uk.trustpilot.com
This is honest genuine experience. I lost on Unibet over 12 thousand all on slots. Never in my life I experience anything as bad as Unibet ,apart from first day when I didn't win but got my money back ,next 7 months of playing I never been at any point single pound up,never get any straight line on any slots I played, never got more then 97 pound of free or bonus spins. Bonus or free spins whatever u call it never ever pay more then 10 or 15 pound even if u play 2 3 5 pound a spin. Please avoid Unibet as it is truly life damaging what make this even more shocking is they are actually able legally operate. I been gambling online for decades, won a lot on occasions lost a lot but only with Unibet you got hammered every time u play. My review is genuine experience with criminals called Unibet.
Ggv Gg
21 September 2022
Comment from uk.trustpilot.com
Disgustingly awful, won some money on the account to which they wanted verification.Fair enough, i then supplied them bank statements ontop of bank statements for them to moan that they were not sent in PDF file, i then went away and converted all my documents required into pdf which included, proof of address, paypal details, bank statements, drivers license.This has been going on for more then 2-3 weeks and i have tried to be understanding and patient.I then called on the Thursday 15th and Friday 16th September to which i was told , that the verification team has all the documents required and are happy with everything sent now, so I waited for another 4-5 days for a response to say that the account was fully verified for them to only say they need more documents.Just feels like they do everything in the power not to pay you out when you beat them and hold onto your money and i still haven’t had it.Ontop of all this, i know the customer service representatives are doing there jobs but they have no care in the world and literally cannot help you one bit other then say “i am sorry, I understand” , also can’t even call this so called verification team so you go absolutely nowere with emails or calls, just seems like will never get this money , joke of a company.Would be 0 stars every single time
l s barrett
20 September 2022
Comment from uk.trustpilot.com
Do not use !!!!It's a fraudulent site. 350 pounds and not one win over £1.60.Free spins paid out less than £1.0090 spins no bonus, 5 wins under 30p. This is the worst site, these sites create addiction, create suicide, create debt.These are fraudulent employers instructing staff to milk you of your money. These are legalized criminals on the grandest scale.
Marian Apostol
18 September 2022
Comment from uk.trustpilot.com
UnrealYou understand Block straight away Never go to this site ever again ?
Elcondebracula Garvi Medina
18 September 2022
Comment from uk.trustpilot.com
Really bad company. They frozen my account from 31th of august verifying my proof address by posting the rest of the documents are verified long time ago. They have 550 pounds and they don’t give me any support to withdraw this money.
Josh
15 September 2022
Comment from uk.trustpilot.com
Very, very frustating. I have used this site in the past with no issues. This time I have made a deposit and sent in all the id and bank statements requested but I can't use any of my funds on unibet but worse still I can withdraw my deposit as the app says I need my account verified. Everytime I contact them I get some poor excuse for the delay in verifying my account.Terrible way to treat customers.
Rebecca Fitton
14 September 2022
Comment from uk.trustpilot.com
STAY AWAY I WON 17000 THEY WONT LET ME WITHDRAW. SAY IT WAS A BUSINESS DECISION HOWEVER THEY HAVE CHANGED THERE MIND TWICE WHY THERE NOT PAYING. ALWAYS THE SAME TERMS AND CONDITIONS YEAH THATS GREAT BUT WHAT ABOUT THE CUSTOMERS RIGHTS ECOGRA WASTE OF TIME LOOKS LIKE ITS A TRIP TO THE SOLICITOR NOT IMPRESSED
Dorina Savoiu
13 September 2022
Comment from uk.trustpilot.com
Not recommend, it is the worst betting app! They blocked the application when you wanting to see your bet !!! And many other things like that! Horrible!!!!!
Martin Avramovski
11 September 2022
Comment from uk.trustpilot.com
Absolutely discussed of this casino. They request 3rd person bank statement .that person never use bank account, only paysafe. I can't take my withdrawal. Fake excuses all the time .DONT PLAY ON UNIBET
Black bird
09 September 2022
Comment from uk.trustpilot.com
Beyond anything I ever seen and tried. 14 months of playing, never been nickle up.Never won,free spins pays absolutely nothing, never get one line on any slots games. I really never experience anything as bad as Unibet,shocking that on some other sites Unibet is described as a fair casino, that is absolutely laughable. Even more shocking is this actually pass independent testing, it show you that criminals are everywhere. Do not play on Unibet, from bottom of my heart it's a worst Casino I have ever tried .Lost plenty, just wish I could get my hands on atleast one of the scumbags responsible for this. Cheers
Cem Bahçekapılı
08 September 2022
Comment from uk.trustpilot.com
WORST BET SITE EVER.I deposit 2 weeks ago. After take my deposit, they wanted account verification. Uploaded the documents but still waiting. Also, i cant get back my money.I have never seen betting site like this.DONT PLAY, DONT SIGNED UPTHEY ARE THIEVES.
Scott T
28 December 2022
Comment from uk.trustpilot.com
Happily will take deposits but as soon as you want to withdraw money they need verification of your account. The actual website requests full photos of front and back of bank card with every conceivable way of handing over your bank account. An angry email later and they conceded that the short code and some numbers taken out would suffice. They then wanted a card that was not used anymore. Do not use.
Happily will take deposits but as soon as you want to withdraw money they need verification of your account. The actual website requests full photos of front and back of bank card with every conceivable way of handing over your bank account. An angry email later and they conceded that the short code and some numbers taken out would suffice. They then wanted a card that was not used anymore. Do not use.