Vickers Review

still waiting for 88 pounds and they are now asking me to upload id via website only knowing this is impossible as they locked me out, and only a month previously asked for just bank details for transfer

Reply

Really gone down hill this company, there was no need to change the website.Customer service is atrocious, live chat doesn’t work and replies to emails take forever.Withdrawal has been pending for two days. Most companies withdraw funds on the same day these days

Reply

Read the reviewe below because it is indicative of my experience. However, I got a resolution to this within minutes by using Resolva that I found out about through the Gambling commissions website.If you are struggling to contact them use Resolva. Money is in my bank with an hour of listing my case on their.Sent email, they lost my withdrawal, send bank statement for bank transfer. Did this twice, various emails.The care at vickers.bet email address no longer accepts incoming emails.The info at vickers.bet email address is not answered.Messages through website are ignored.If and this is a big if you get through on the phone then they fob you off. In the info it states if you call then it will be sorted in 2 minutes. Simply untrue.Live chat doesn’t answer within the time required and you are logged out of this site.The reason they are doing this is that IBAS, who oversee bookmakers, require a final decision from the booker before they look into the matter. If they just ignore you then IBAS can’t really do anything. I’m going to try the UK Gambling comission next but I’m not sure how much help they can be.Don’t pay any attention to positive reviews, they are most likely from people associated with the company.

Reply