Vickers Review

Absolute criminals.Requested a withdrawl back in Sept. For £150, never received it. Last month, I was sent an email them telling me….”We are writing to inform you of an error that occurred from the 14th September 2024.After conducting a thorough investigation, we have identified that the issue arose during the migration of your funds to a new provider, which inadvertently resulted in the removal of your account balance, amounting to £ 150.78. This system error affected several accounts, including yours. We understand how concerning this may be, and we sincerely apologise for the inconvenience it has caused.”….This was on 20th September. To which I sent them my bank details. 14th October today and still, no payment made.Just been on live chat now to which the “customer service” representative rudely cut the chat short without letting me get a word in.Awful web site, steer well clear.

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I am being totally ignored by this company who i have funds in an account I cannot access. They aren’t responding to the phone number , email address or even the chat on a fresh account I had to set up to be able to speak to somebody. I need to reset my username as I only had email address and password but cannot speak to anybody to do so.

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I used to be a loyal customer of Vickers bet however since they migrated to a new platform I have stopped using them. I placed a bet on a game that won however as this happened during the migration the “data” appears to have been lost and my account balance was reset to zero. They are supposed to be investigating this further however I haven’t had an update for nearly a month and none of the email addresses work to get in touch with them. Truly disappointed as they used to be a great bookie but not worth the stress or inconvenience dealing with them.

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