Virgin Bet Review

removed all promotional offers and competitions after approximately 2 weeks of being with them dont contact us to find out why as we will not give you an answer or reason absolutely terrible service

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Do not use Virgin Bet it’s a complete scam. They decided to withdraw all promotional offers for my account going forward with no explanation and told me it’s final and don’t question it.I would be very careful even having an account here as they are quite willing to close/freeze accounts and withdraw offers if you start winning.Virgin bet = moral compass ZERO

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I have never seen a casino such this. Just rippes you off money no winnings once ur in any game an get a bonus it just kicks you out so tha it resets the system on every signle game. Scammmerssss

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First and last time played . Deposit after deposit not a single bonus game .Widrawed my last pounds take ages to be proofed. Every spin no win . I am so upset of myself as I tried that site . Disappointed not recommend at all

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If I could give one star I would. Been a customer for years, played their free game “the ladder” and the app crashed. Was told by customer services that they couldn’t replay the game and I’d need to take care of my browser in future. Asked to withdraw my funds and it was “completed”. Still waiting. Worst online bookie ever. Skybet is instantaneous.

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Virgin bet are a complete scam, please people read the negatives of this complete scum of an online casino site, how these can be on trust pilot is beyond me,infact stay away from them all they are all very greedy but virgin bet takes the complete pxxx

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Wish I could leave zero stars.Just had an email saying I am no longer eligible for any promotions, free games and now stake restricted, didnt give a reason why and said it can’t be discussed. Total joke.I think this has happened because I happened to have a big win off a free bet during Cheltenham. If you don’t like people doing your offers then why advertise? You don’t get banned from supermarkets because you have bought one got one free.Pretty sure if I was losing every single bet and you made a fortune off me you wouldnt ban.You are a disgrace

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First and last time I play here 5 bonuses and not 1 bonus paid over 10x tells me everything I need to no stay clear its just pays you pittance

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Complete scam of a company, how a search engine like Google can lead you to absolute scam of a casino sites, please all stay away

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Signed up on Friday night, did sports bets and played casino slots, deposited over £200 and just over 24hrs later in blocked from depositing, apparently its go to to go to compliance dept,, why has it took my money before doing this, should have been vetted before my first deposit,, take my money first, pathetic

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Same ole story every week.win nothing never ever come close to winning anything.fives.or free game.

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Not worth 1 star absolutely sh…t 300 gone 1 bonus and got 12 pound will close my account stay away from this site rip of

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Complete ripoff and a scam ive played about £500 over the last 3 days their bonuses are rubbish I got 15 spins at £2.50 a spin on a bonus I got £1.70 and again the same game I got 10 spins at £2.50 a spin I got £7.88 another game I played I spent £200 at £2 a spin and didn’t hit a bonus once I play these games on other sites and it’s a complete different story this site is rigged they are robbing b******s please stay away people unless ofcorse uou like losing you have been warned and vigin bet don’t replie saying all ate games are fair and are rng it’s boll***s your just thieving scum

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I know this will sound crazy but I SWEAR they changed my selection on a double so I lost. Can’t prove it of course. I will be taking screenshots of betslips from now on, but not with virgin. I’m done with them. Having read the other reviews on here I DO believe them capable of this. Take everyone’s advice and avoid them like the plague.

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i cannot leave no stars which is as bad as the site,my wife twice had winners this week and won zero despite the money taken,worst betting site in the uk,dont take my word for it listen to almost half of the people who left 1 star,or take a chance that we are all wrong.you cant even set the correct date of awful experience,it was 15/03/2023 not 15/04/22

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Agree with previous reviews. Used to be ok , used to do a monthly bonus . That has now stopped without warning. No deposit offers , zero loyalty for their customers whatsoever! I played a game on their site last night , over 600 consecutive dead spins with zero wins . Played the exact same game on three other sites and won over £600 within half an hour. Just emailed them asking for a goodwill bonus or spins so they don’t lose yet another player . Let’s see if they care for loyalty at all ! Bex

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Wow that was the worst experience on the slots I have ever experienced in my life….Just opened an account thought I would try something new..The slots were just dead spinning after dead spinning ..200 quid in not a single win..Not a tease.No feature ..I played 6 different games and all dead…I will not be depositing again here that’s for certain..My honest opinion is stay away and try the bigger casinos because you will not do well here ..The RTP is obviously so bad…

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Just tried to set up an account and it said I already have one – never remember ever setting one up, but I might have – contacted them via chat – Marcus C was very unhelpful – wouldn’t even verify if they had my email address on their system!! – Said I should contact Action Fraud! – I might have set up an account in the past and can’t remember – you can at least answer the question! – Plenty of other sites that can have my business instead

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And they just continue to behave like Incompetent fools now they want me to send a bank statement for them to return my funds although they continued to accept deposits what a joke of a company avoid!!!!

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Saw their Cheltenham promotion and signed up. Placed a bet to qualify, made the mistake of winning and now the account is frozen without any notification.Avoid like the plague, unbelievable!

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Closed my account after getting a call Sunday evening to discuss increased activity, unable to talk so they immediately placed restrictions on my account. Shocking service shocking company and still waiting the balance on my account to be refunded. Avoid at all costs B365 are a much better company

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Things never change on here. Why have they changed the minimum withdrawal to £10 from £5 yet the minimum deposit is £5. Trying to be like sky everyday. If you were actually a decent casino site you would of earnt a lot more from me. Now you’ll get nothing. Day light robbery.

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A single win on a horse bet and a free bet award for a loss on another race led me to become restricted or unable to place further bets. How do you get away with doing this? It only goes to show that you cannot see someone win and will do anything to prevent someone from winning with you.

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Very disappointed. 1st keep checking your balance with spins and bonus , noticed couple of times my win haven’t been added to my balance Ignore thinking some error and will show later, but nothing win over £ 20 lost , not message them as can’t remember exactly time etc . Then happend again come out from game , login put and back nothing so decide to message as done screenshot my winning and balance not match, got the money later one as they check but wondering how many times this happened without paying attention. Also game keep freeze very often spin and spin without stopping for five sec, kicking out from game showing international error , very low pay out retur, only going down . Feature shocking for example 100 down on 0.80 finally bonus 15 free spins not even 1 fishman , hardly get £7 in return. Bad experience for me

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SCAMERS!!!!!!!!!!! 0 STARSDon’t ever open account with them 12/01/2023 I won ticket and almost 3 months they don’t want to pay for only 213.33 clean money imaging if you win thousands with them, I’ve been waiting with virgin to resolve my case but nothing then I complain to gambling commission they told me they are only for if some companies doesn’t have license so 0 help…after I wrote to Resolver and wait for month and now with Resolver I escalate my case to the managing director which I need to wait month….and in this month time If not resolve my case then I need to report to Cogra which I already reported to Cogra and they text me back I need to give time to virgin poor bet company same as Internet….and with Cogra if they not resolve my case how knows what they will said after that.So they keep saying we doing investigation ? investigation of what to keep my money longer and work with them and with my money they making money and also I can’t make withdrawal on the rest of my money which doesn’t have nothing with there investigation…Guys all of you which have same issue just make screenshot of everything and keep as a proof In case to close your account to take them to the court and then definitely they will pay.SCAMERS START LOOKING ANOTHER JOB BECAUSE VIRGIN BET WILL BE HISTORY YOU LOST SO MANY CUSTOMERS!!!!!!!

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So they let me join and place a bet, which lost. Then when I tried to log back in I couldn’t so I spoke to someone on their live chat. They said I need to send them a photo of myself holding photo id, then the photo id on a blank piece of paper and then a picture of my bank card with the sixteen digit number blanked out (the sixteen digits they already have by the way) If that all checks out they will consider opening my account again. All this considering I have a Virgin media broadband account paid from the same bank card so checking would be easy. The app itself is ok but I don’t think this a the way to treat their customers and I’m sure there must be some GDPR issues.

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It was ok before.now just became absolutely ridiculous. Game of the mouth give me ONE, JUST ONE FREE SPIN.???? . you are taking the Mick off the good customers you have left…. I will said leave it alone. Don’t play there. Rubbish, disappointed…

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Started winning bets, then they restricted my bets, was fine taking my money when I was losing, avoid

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poor!!!!!!!!!!!! Stupid!!!!!!!!! and has truly undermined my faith in the Virgin brand!!!I wrote a review of a sister company of Virgin. The review was mostly positive and highly marked, 4 star review. I just questioned the reality of today’s betting- And treatment of customers. Punters will seek the best option to them, companies attract punters by providing best deal – companies like Virgin will then punish punters by reducing betting settings and excluding customers and not even contacting the person to explain!!!!!! New legislation is following to deal with this. Avoid this company- Read the reviews- Not honouring bets or payouts. Promote and frequent the better sites- Virgin is not one of them- poor odds- Poor treatment of customers- Don’t waste your time!!!!!!!!!!! Slightly shocked giving the Virgin band!!!!!!! Apparently happy to to damage band recommendation for a few bets. HMMMMMMMM. I am now avoiding all virgin products!!!!!!!!!! and telling everybody to do so!!!!!!!!!!!!!!!!!!!!!

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Closed my account and refused to pay out my winnings,said I’d changed my details to circumnavigate their self exclusion when I’ve never had an account with them,would of took my money if I’d lost no doubt

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Very poor betting app compared to others, you can place a £20 6 fold accumulation bet and two can be winning and the cash out is lower than your originating bet of £20 bet with 4 games to kick off.This must be the lowest betting app for customers. BET365, LADBROOKS, SKY all have far better odds for the customers.

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They now ignore my emails and when I phone player protection they say ” sorry can’t talk, have a nice nice day.They are now putting my life in danger by ignoring me and refusing to engage with me.As long as every call is recorded then my story will eventually be told.They abused me.

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Joined on the recommendation of a mate. Not to bad, like the racing features and footy. Live blackjack table, the stream lags sometimes. Anything to complain about would be slow withdrawals, sometimes it can be 3 hours, sometime it can be 24 hours. Modern day sites have it in your account right away, think it’s one thing that lets this site down. Other than that, can’t fault it.

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I’ll be honest, it was a great betting platform, until you randomly get banned from promotions for no reason at all. I would say avoid this bookmaker there are plenty other who wouldn’t randomly ban you. e.g sky bet and paddypower.

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Rubish..I have read first the reviews before to create an account and I’m really disappointed.I made deposit’s more than 600£ and I Recived NOTHINK back. Don’t register or play! Go elsewhere!

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Great siteGood sport’s selection and odds Good variety of slotsVery quick withdrawal timeUser friendly Not understanding some of the negative reviews I’ve read and I would definitely recommend

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Withdrawals used to be so quick as in 15 minutes. Now it takes up to 17 hours. Not for huge sums neither quite paltry amounts. This is a game changer for me, I won’t deposit on here again until they start being quick with withdrawls again as I can play on other sites that are instant. Why would you change something that was great.

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This company have absolutely no ethical or moral compass. Even when provided with clear evidence of severe illness and vulnerability they turn a blind eye and victim blame. Virgin bet profited in the region of 6k from pyschosis, Incapacity and vulnerability. All medical evidence provided to virgin and their CEO outlining the severe Vulnerability of the customer. Instead virgin turned a blind eye, thinking that 2k trigger points were acceptable and not dangerous, this is during and after cvid and a cost of living crisis. They exposed, ignored and self-mitigated. Refused to respond to any emails yet within minutes replied to media when they become aware of this abhorrent real life story. Virgin bet now refuse to engage because their regulatory obligations that ignored when receiving money “can’t be met” when redressing. VIRGIN BET PUT THEIR REPUTATION BEFORE THE MOST VULNERABLE IN SOCIETY.

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virgin dont pay out your winnings and shut your account sown when tou win dont bet with them its a con. they kerp yiur winnings and deposit money and shut your account.

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AVOID. Slots are meant to be fun, but you have zero chance of winning, Starburst. you get starbursts but never win. Goonies it’s impossible to get the bonus round. Slots are simply a cash cow where the players are not given a fair chance so simply not fun.

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I play this site often and sometimes win the odd 100 or so but today I won £2000..never had an issue and hoping there isn’t one now I have won a good amount .fingers crossed ?..will update when and if I receive my winnings

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Disappointed you’re not doing a monthly review anymore, probably play elsewhere now as you don’t have the best rtp around and the review made players feel abit more valued nevermind was fun

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Barred myself 3 years ago, opened up another account ten days ago, today told they closing this one down as I self barred which I agree with but told me they are keeping my balance as it would be irresponsible to give it back, once my complaint is dealt with i’m reporting these crooks to police, gaming commision and the ombudsman for theft. Don’t join these crooks

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Had the worst experience dealing with their live chat robots no personality no human like behaviour just constantly ignoring your questions and very unhelpful. I actually asked for a managers first name 7 times and finally they cut off the chat at the end. Appalling that they would just want to fob off and lengthen and frustrate the process of getting a resolution. Doubt I will use again and still awaiting someone to get back to me via email. Will be advising my friends who use to bet elsewhere.

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Yesterday I spent a couple of hundred pounds on casino with six different games my deposits were largely out weighed to any sort of wins the games I played got close to bonus games or scatters and then jumped and missed As the reels spun you could visibly see it jump or glitch when it looked like I was going to have a win I like to gamble but there was no fairness at all

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You are doing well as I’m winning, The website is very good and the fact you can swipe from one race to the next is a bonus. I also find some of the offers very good and the free promotions also a bonus. Keep up the good work.

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Don’t even bet big and want wage slips bank statement not a chance lucky if I bet £20- £100 a monthI know they have to be responsible this is intrusive not responsible funny how I had a few nice wins then this happens stay away

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Really bad site, one of the worst.Customer services are rude and offer no help.Countless times cash outs are always suspended.Countless times I have out big bets on like over £100 but still cannot watch the race do to poor or no streaming.Customers who spend a lot of money get little or no bonuses.Dreadful site Stay away at all costs

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Virgin Bet is a great choice for an online betting company. They have a great selection of casino games, live casino games and sports bets. Rewards are good, with free games to play and a monthly review of your account. Gambling controls make sure you don’t get carried away.

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Stop claiming to give free bets , when you have to stake money to get them, they are not free !!!!! And why when you get given free spins can you not use them as the system seems to freeze and you do not get them

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