Virgin Bet Review

The app is ok however I cannot understand why fives has a 10p per player, minimum should be 50p

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Found it fun at the beginning!!!!! But was the Worse place where I ever gambled. So disappointed. Playing from a few months on it and losing only, they restricted my account after a phone call with customer service that I had to do, asking me about safety gambling, and of course when I’ve been asked about how I feel now losing a certain amount and just losing I mean…I’ve been honest saying that I feel a bit stolen by!!! And is the true! Saying this doesn’t mean that I’m losing control,/and I’m not complaining either . If I decide to spend that money gambling I’m absolutely assuming the fact that I can lose like I can win! I’m mentioning I Never made an bad feedback in the past anywhere, But after really bad conversation like I said the Lady/ Operator, decided Very fast to CLOSE my account for six months// because i dear to say I felt a bit stolen on Virgin Bet, a bit to much seeing the lost amount! That I Assumed. I’m gambling from long time and visiting other companies non of them give me this experience! So I’m not complaining about losing money, like I mentioned before.. I’m assuming my lost’s always! Is about the truly experience that they offer you, and I can say, unfortunately they know just take,, but almost nothing to give back 🤣🤣 Give Back something, Makes Part Of The Process Aswell .. That’s why is Entertainment No? Some winnings maybe we expect back too no🤔.. Sorry about 👎👎👎 I’m sure that any player was feeling disappointed about but ✋Pay Attention ✋ because here is where they really “playing you” I’m not happy leaving this feedback but I was never treated Soo BAD!!! And on my money too!! Horrible

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I started using Virgin Bet just before Christmas 2023. I put on a few bets here and there. And didn’t have any winners. I then got a Win on the Casino part where I pocketed £120. Great I thought – that was a wonderful Christmas Present. Then over the coming 10 days I proceeded to place 6 bets totalling £60. I lost all of them but 1. And the bet that did win was such small money it wouldn’t be anything to brag about. What surprised me on the 8th January they sent me an email saying I would be banned from any promotions. So I wouldn’t be offered any promotions that other customers would be offered. Why would this be? Becuase I won £120 off a Casino? In total I was probably up between £50-£60 in total (hardly a gambler that has taken much off them!). And yet they still banned my account because I had bet on mostly (but not exclusively) promotions. Very disappointing and this is why I give you 1 star as you have failed to look into this. I got in touch with Virgin Bet as soon as they said I was suspended from promotions and the response was there was nothing they could do or could they justify the reason. VirginBet are more than welcome to reach out to rectify this.

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This site is absolute garbage, never gives good features its 100% rigged. Avoid this and use another one. Scam,

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Another one of the Poundshop Bookies who restrict profitable accounts. Used to be confined to professional gamblers and high rollers but they now ban anyone who wins money.Football odds are 2nd rate. Stick to the more established bookies like Bet365 and you won’t be holding your breath for a payout when you get a bet up.Edit. They might be “highly competitive” but they’re still amongst the worst odds on every market.The email you sent me :”Our customer service team won’t be able to give any further insight into why this decision has been taken.” So probably no point following your advice and contacting them lol.Only reason I’m here is to warn other people to avoid your company.

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Today I got the letter that I will be stripped from any promotions. Have joined recently.It looks like this company doesn’t like when you get free bets. They advertise free bet if your bet looses but they don’t like when you accept that and use them. So, I suppose I was punished for using my free bet. Which was granted by Virgin bet.No matter how much you bet, whether they are small amounts or big, they decide to restrict you in the end.I also couldn’t bet when I wasn’t restricted, especially on the horse market. The betslip would give a mistake “the bet stake is too high”. So, they don’t want you to win over certain amount.To note, I only won 2 bets, all the rest lost. But I suppose, it’s enough to win even a little to be restricted by Virginbet.Also sent the message to customer service.

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Virgin bet are an absolute jokeI tried to get £100 on a bet at odds of 11/10Refused – stake to highThen i tried for £50Same outcomeFinally I tried for £10Same outcomeSo to sum up virgin bet won’t lay a bet to lose them £11 unbelievable !!!! (It lost anyways)Obviously they have got a licence and are only interested in the casino side of thingsThis will be reported to the gambling commission

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Yes I enjoy playing with Virgin Bet.The daily game and weekly quiz are good fun, plus the free bets when I get them

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App is down frequently(I cannot log in) and this is happening every month. When I transfer money from my account to your app…there is an enjoying delay…money are transferred slow to your app and if I want to bet fast on one game I cannot because I need to wait for the money to appear on your app. This is annoying !!!!!!!!! This issue is not because of my bank…it is because of your app. I don’t have this problem on Bet365(their money transfer is instantly). If the problems persist…in the future I will prefer bet 365 .Thank you.

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The promotions are excellent best of any other betting companies, Web site is clear and precise, a very good betting experience. B

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Always different offers and free to play games,I have different accounts but Virgin is the one I always come back to Well done Virgin

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Decent betting company rarely have an issue using your app which is easy to use

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Not sure what you’ve got that differs from the opposition? Do you know?

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Slow payments an not many bonuses 888 just gave me $620.00 for being a good customer

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The site is very easy to navigate and there’s a full list of markets to choose from.Withdrawals are paid within the hour every time.For me it’s the Best betting site by a mile.

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Hi,I would say the website is better than most of your competitors website. The staff have always been friendly and helpful. All round good service, the only slightly negative comment would be the bonuses, free cash/bonuses provided in comparison to other betting companies.

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Very good range of sports markets and casino games. App is easy to navigate and payouts are fast.Minor gripe is balance takes about 20 seconds to update after you make a deposit or place a bet and it slows bet placement down. Just something to note.Pretty decent otherwise

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Great betting experience fair games quick pay out wonderful free bets I missed my free bets on joining but it was my fault never mind great customer service thanks virgin 5 stars

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Best betting app out there for me. I’m not a huge spender but they do give two free games and that keeps my interest along with the occasional dabble. I’ve tried others and for me Virgin Bet is the best out there. There are better odds given with other companies I accept but the overall customer experience for me is worth my loyalty.

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Placed my bet at 9.20a.m got 6/1 even tho it was 7/1 across the industry and when it won 17/2 i realised no best price till 10a.m?? DONT BE A VIRGINBET MUG PUNTER!! close your account like me and get best price day before at bet365(and a better price too) i wouldnt mind but my local hight st bookie go best price 8a.m lol

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I would have given Virgin Bet 5 stars but I had an email from them to say that my account had been restricted and wasn’t given a reason, seems very unfair why this was the case, so because of this this I’m giving a 1 star review after my recent experience

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Terrible site, I’ve deposited hundreds this month. Played the monthly free game which gave me 16 free spins and paid a total of 70p.. 70p!? Disgrace, talk about rewarding customers.. NOT, worst I’ve ever seen they don’t reward loyalty whatsoever, the site is constantly lagging and games glitching, closed my account won’t be using this dodgy site again.

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So far the worst online betting site I have yet come across regarding their promotions. I was given 31 picks out of 49 pick on their free game. And received just 1 free 10p spin. Of course I won nothing. It’s actually DISGUSTING.I’ve just been reading some reviews about there is always glitches and accounts being closed because they do NOT like it when you win. I will be forwarding on some reviews to the gambling commission. I can see this site also having to surrender their licence in the near future like a few have in the past couple of years.

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An ok site . Before my account was shut down because I wrote a bad review of livescorebet I was enjoying the site after a long losing run I finally had a good one , withdrawal were quick and staff were helpful and usually had things going on for casino and sport players , they didn’t have much for loyalty probably because I was only a small depositor. But overall I’d say its not a bad site . I no longer own a phone so can’t try and sort my account out to get it re opened. So now play else where

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Made lots of money from using this site

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You started bet builder but when I checked against other sites it was nearly 3 times less on price.

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The games are not fair it takes far to long to earn “bonuses” then you eventually get to a bonus and win 41p. They are rigged in the favour of virgin games. And not a single person believes the ridiculous response VG have put.

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Really good friendly user interface with quick bet placement and great promotions too.

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The virgin bet casino is so fixed that I feel embarrassed to be part of it and keep giving them a try…. It just doesn’t give absolutely nothing out, it is so disgusting and needs to be reported very soon….. That’s not legal…Shame on you virgin bet..

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Do not touch this company. They false advertise and take money from customers without making promoted offers available. Trading standards will be notified

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Can not complain really excellent customer service with winnings being paid next day into my account without any hassle.Would definetly recommend to a friend ! Excellent overall experience with various games choice !

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Betting site is no bad at all . But the casino site is so devious that it not let you to enjoy the feeling of being winner. The company has sold to American 2015 and we been fooled to believe that we have been spent our had earn something related to British value . Do stop paying this American crony capitalism.

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Rubbish app, nothing works properly.. signed up last week, lost a few quid, won a few quid, tried to withdraw my winnings and i get an email saying ‘withdrawal unsuccessful’ what in the world?!? I am not trying to WIN a withdrawal, i am trying to withdraw but theres an ISSUE.OF COURSE THERE IS!! LOST £110 becus VIRGIN dont want to pay up…customer service is yet another robot…absolutely pathetic, robot talking to people about their money..such a shady site/app seen this before from scammy sites who never want to pay their dues… AVOID VIRGIN BET

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This company gives you bonuses when you first sign up you won’t win anything and when you play the games they show bonuses but you will never get them iv played hundreds of games not i bonuses coz they have control over the games stay away from this sites they are all scams

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I like the site, has some good games on it, and I like to do some football bets as well, not got a bad thing to say about the site,

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I love Virgin bet. They never prompt me into depositing, they have all my fave games and the site is so easy to navigate

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Smooth website, good offers/free to play games.Quick bet settlement.

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Was refused an account due to verification process failing. I use the same details for verification that I’ve used on multiple betting sites and haven’t been refused before or since I tried to sign up to this gimp company. Doesn’t feel legal to refuse a consumer an account when they can categorically prove their identity. A properly dodgy little company that’s ran by rats

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Best bookie out there by a distance. Immediate payments and no quibble, all sports, all free viewing.

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The fives is a great promotion,also free daily picks are very fair.

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The Virgin Bet app is easy to navigate, intuitive and overall extremely user friendly. The option to receive event notifications of live/in play games is also a great function. There is a large range of games to choose from in the ‘Casino’ section. Above all Virgin Bet gives more back to customers than other gaming app. They provide is via their many promotional opportunities and daily free to play games.

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Funnily enough and despite being blocked from playing due to me leaving a disapointed review on here I played the free game and won £10..Woohoo!! Or so I thought..I played £5 in one game which after putting over £3 in on smallest bets my game abruptly stopped as I was given yet another error code?!?!?! I chose another game and it’s a game that I play regularly but this game had no scatters at all, the reels were spinning and the scatters were showing up in the background but not when the reels landed???? A whole £5 and no scatters at all..just screams wrong..also just before the money ran out I had yet another error code..and you tell me I should try some troubleshooting tips? I never have this problem on any other site I play on so please don’t insult me any further and just shut my account indefinitely.

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Easy to use, good odds and plenty of promotions 👍

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Had interesting conversation with player protection team absolute joke idiot company no problems on there site what ever I will see virgin bet in court absolute disgusting behaviour from a tramp company never complain about anything they will just close your account as they know there are problems and don’t do anything but they are ok stealing thousands of pounds see u In court virgin trash

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Got offer for fee bet on man utd game. Said place bet before match and get £5 in play. They didn’t honour it and weaseled out of crediting me the £5 as it apparently excluded certain pre bets. Checked the offer and it’s in tiny text in a long list of terms and conditions. Lost a long standing customer who has betted a lot with them over their sharp practice and lack of good faith. Be careful,their marketing of offers is deceptive, deceitful and their customer service unhelpful. Avoid a bitter experience, there’s much better sports betting companies instead with much better odds and better service.

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Easy to use website someGood features

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I have to say I’m very impressed with Virgin Bet. The interface is extremely user friendly and simplified. Ive put a good amount of bets on and only 1 out of 15 roughly don’t get placed within a couple of seconds due to odds change but compared to other bookies this is much better for a bet actually being placed. I think the mantra of dishing out free bets to loyal customers when asking on chat for the amount of play or money deposited is being phased out across all bookmakers as it may encourage more betting and with safer gambling a big thing now I reckon is the reason why. However, in a month of being with Virgin Bet I’ve had an unexpected email to say I’ve got a free £10 bet that requires no turnover by X amount of times. Little things like that do make a difference as you do feel rewarded for loyalty but not having free bets thrown at you all the time as a way to deposit more is a good thing. They definitely have the balance right in my opinion. Overall more satisfied than expected playing with Virgin Bet and I don’t feel the need to play with anyone else.

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Invited me to play and deposit £20, tried withdrawing £25 they rejected then closed my account and i cant have my money back. Scam casino

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Shocking!!! Offered a promotion then blocked the payout. Awful customer service avoid at all costs.Standard hollow reply already contacted CS no transparency over why Virgin pulled an offer for the sake of £3

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Taken hundreds in a couple of days, wins have been a real disappointment to say the least, started off not too bad then slowly stopped altogether, the wins you might say are random but the way its played over these past few days have been questionable!As for gameplay being constantly interrupted by error messages and then reloading is also more frustrating, funny how it’s always after you put a lot of money in??

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