Wildz Casino PLAYER REVIEWS(73)
isa
09 November 2024
Comment from uk.trustpilot.com
Hey everybody, Wildz is nothing but scams Stay away from them at all costs.I tried cashing out, they claimed I had bonus added to my account and it is not true. When I brought it to their attention they keep sending me the robotic script over and over again. They did not attempt to correct the problem and communication was stopped afterwards because they simply didn’t care. Do your self a favour and do not wager with Wildz.
Erik Safar
30 October 2024
Comment from uk.trustpilot.com
This casino is fake. I am deposit hundred dollar for three days ago. He put it for my money with bonus give me 200 and I I am playing and I m wining 265000 $ I am withdrawal And talking to customer service he said everything is fine. I am get my money 24 hour and Morning, I am wake up and log into my account. I see all.withdrawal Cancel And send me email he can’t He can pay me he said I am winning with the bonus money, but all my money is cash because I am withdrawals So it’s just taking back my money so I don’t know where you can go and what I can do so don’t play nobody for this casino because I see everybody said it no pay this is scam
Jirza
25 October 2024
Comment from uk.trustpilot.com
Total scam. Rtp is maybe 5%. Once you deposit you will never see your money again.
Nirvana Poupouare
16 October 2024
Comment from uk.trustpilot.com
Bad customer service rigged not worth playing
LC
05 October 2024
Comment from uk.trustpilot.com
Accepted money. Won’t release it. Have me jumping through hoops to access funds to try and access it. T&C’s unclear and all to happy to accept a payment without warning. Several chats without any help. Clearly this is how you make your money …. Scammers
beenca digitalz
29 September 2024
Comment from uk.trustpilot.com
THEY ARE A SCAMMER , THEY WANT YOU TO DEPOSIT MINIMUM 10 CAD TO PLAY BUT NO REAL MONEY, I CHAT WITH THEM AND DONT WANT TO RETURN MY 10 CAD BECAUSE I GOT THE BONUS , I CANT PALY WITH THAT THEY JUST ASK 10 CAD TO PLAY GAMES WITH NO REAL MONEY. THEY DONT TELL THAT ON THEIR WEBSITE THAT THEY JUST GETTING YOU TO PLAY GAMES ONLINE AND WANT YOUR REAL MONEY TO PLAY AND NO REAL MONEY PRIZE! YOUR PLAYING THEIR GAME BUT THAYT GETTING YOUR REAL MONEY.
Jj Daing
17 September 2024
Comment from uk.trustpilot.com
its been two months now since i won 700,000k still didnt get my money what a shame to this casino..if you playing to this casino make sure when you win less 10k withdraw it first before you play again. because this casino dont know how to pay
Mea David
11 September 2024
Comment from uk.trustpilot.com
had a little hicuup with payout, customer service chat were awesome, no problem. Just needed to be patient with them when get paid out. I provided my bank detail, my bank is pretty strict with people transferring into my card, probably why it took long. I finally got my payout. Thanks Wildz😉
Roy Slaughter
07 September 2024
Comment from uk.trustpilot.com
Stay as far away from these crooks as possible. Finally won some money and they would not let me withdraw it. They requested all my bank information (which should have been a red flag. But stupid me gave it to them hoping to get my winnings. They screwed me around for days. Saying the information wasn’t accurate. They promised to push it up the later. They never responded to anything I tried. Lots of empty promises and no winnings. Finally today I went in and changed all my banking information because they are a bunch of crooks that I’m sure they would have sold it to a third party. Then I went back on their site and purposely lost the winnings I had and proceeded to tell them what I thought of them. They immediately banned me. Like I care. I would not have ever seen my money anyway. Stay clear of them
Jj Daing
06 September 2024
Comment from uk.trustpilot.com
I won to this casino more than 700,000$ CAD and still on hold without explanation or reason. But rules when you losing your money is for them no asking question but rule when you win they will ask a lot of documents from you to verify your account they even telling you they have rules to follow.when you provided everything and they verified it. my account still temporary blocked preventing me to withdraw my money? and the customer support are rude and no power basically useless. they kept asking me wait for update of the RELEVANT TEAM.Their relevant department already verified my documents and not asking any other document after submitting everything they asked. I won this money July 14, 2024 and even now i haven't heard anything from except "we will contact you if they have an update"
Mahmoud humedin Suleiman
15 August 2024
Comment from uk.trustpilot.com
Poor scam stole my win money and not payout full amount on game freezer them delete history want take to court rip off
Kitahi
31 July 2024
Comment from uk.trustpilot.com
Blocked my account after I deposited 10dollars then tells me I had to verify personal documents that want pictures of my visa debit card to try and Rob me.
SirSlotselot
18 June 2024
Comment from uk.trustpilot.com
Im very surprised about the negative feedback, my experience has been exceptional. The RTP's are lower than some site and the VIP bonuses are pretty average with 35x wagers on them. Personally I never accept any of the bonus deposit offers etc too much risk in not following T&C on wagering.People need to read T&C for verifying accounts, over time you will need photo's of drivers licence, bank statements, Birth certificate or passport, proof of address. In my case proof of wealth which required pay slips etc. I started playing online slots 2019 and was very dubious also but now having been through it all multiple sites its more familiar.I've been playing Wildz for 4 years now and up to Level 407 VIP and my account manager is very accommodating. I was exceptionally lucky with a very large win on Mental $5 bass bet and hit 66234x I believe which was $330k. No problems with payments, I was verified and no bounus offers T&C to contend with. I was even purchased a bottle of whisky from a NZ shop and delivered as a congratulations. The did just change the cash back gained to 1 x wagering which I dont agree. Dont be put off by people that are reluctant to provide all the required verification documents once done there is no problems. I believe it to be a legitimate site with MGA licensing.Enjoy and gamble sensibly!
G T
14 June 2024
Comment from uk.trustpilot.com
Do not. I repeat DO NOT deposit funds into this site. First of all you will lose and even if you do win they will force you to provide a barrage of documents to allegedly verify who you are , your bam statements, and many other documents just to have your funds processed. They will keep saying you have not provided the information. It will take weeks to obtain any funds. If any at all. Stay away Please believe me Do not deposit any funds.
Fade
14 June 2024
Comment from uk.trustpilot.com
Really surprised with the current rating they have right now?? Problem is people don’t read into the T&C with their Bonuses! Currently playing regularly on WILDZ everything is smooth, payouts are super quick! Played over a dozen different sites and I’d definitely rate them top 3.Reason for my review today is because of the outstanding customer service I received moments ago from JIMMY!All their representatives are great but Jimmy just wowed me with the smooth delivery of his service and the pure genuineness in his responses to my enquiry. Awesome stuff 👍👍👍
H C
02 June 2024
Comment from uk.trustpilot.com
I was playing slots, and the amount of credits displayed in the game was $2011 but on the Wildz surround or site it only showed $20.35.I took screenshots of this and the support staff were not helpful at all, the tactics of trying to avoid the issue started immediately! Asking me to tell them where in my gaming history things were! Yet they have total access to my gaming and spin history! They wanted me to change browsers to chrome which actually was more delayed and showed different $ values on their site than what I had in the game itself! They said they would raise the issue with the game provider, and had zero serious support to fix this at all.Don’t trust this site, might say fast pay out times, but changes is are your not going to have anything to get paid out on! They also do not display if the game is hot or cold, so you could be playing a cold game and they are just milking you! I’m sure the win/lose ratio is set differently than I that of other casinos with the same games… you can deposit $20 and not win any type of feature or anything fun! No fun playing on this casino! Don’t recommend them at all! Play elsewhere!
Teknologigutten
01 June 2024
Comment from uk.trustpilot.com
They suddenly took away my deposit bonus after I had bought it, and restricted my account. This because I appearantly had breached their rules. I have played online casinos since 2016, and never done anything different this time. I took contact with support to get an explanation what I possibly could have done, but they couldnt give me any reason because this was a «metric» in the system. Deleted account right away, and will look for other casinos in the future. RED FLAG
Jared Ordorica
25 May 2024
Comment from uk.trustpilot.com
I regret ever trusting wildz!!. They took $5,400 from me and now won’t respond to any of my inquiries. The stress and anxiety are overwhelming. I feel completely deceived and scammed. This experience has been a nightmare and I just want my money back. How can they treat people like this??!I was on the brink of financial ruin, but then biprofit. Tech... Showed me there’s always a way back!!
Claz Wickliffe
23 May 2024
Comment from uk.trustpilot.com
Honestly the games are crap, sometimes it feels like you're spinning and spinning and no free spins. Then you get the free spins and then nada. Those games are like not as good in reality. You definitely are at odds with those games.
Puran
20 May 2024
Comment from uk.trustpilot.com
They don’t even deserve 1 star. Would love to share the screenshots of the money I wasted on this website, but there’s no way to upload it here. I’m down by approximately $3000 till now. And the worst part is your money never surpasses your deposit amount. So much for that stupid nonsense of “game of chance”.Its a total rip off! Stay away stay safe guys!
Marc Ladouceur
20 May 2024
Comment from uk.trustpilot.com
Extremely difficult to process a withdrawal. I scanned the header information from my bank statement, provided a pdf of a void cheque confirming bank details and provided support for my deposit transfer to them. Only to be informed that scanned documents are not accepted. That’s odd as every other gaming site that I deal with accepts scanned documents. I then took a picture of my bank statement header confirming name and account #. I refuse to send a screenshot as my bank balance and transactions would be disclosed. I told them to keep my money and close my account.
Micheal De Paola
10 May 2024
Comment from uk.trustpilot.com
I have only good things to say about WILDZ casino. I mad my first deposit roughly a month ago and won $1500 in that session. Once I withdrew I had to verify which included me having to send in a colour printed copy of my bank statement. I was verified in less than 24 hours and also received my money I. That time. Less than a week ago I deposited $40 dollars and built that up to $2300. I withdrew and received my money within 3 hours! Which is fast compared to other casinos. I won the jackpot on big bass which I’ve always wanted to see.As of now I have no complaints for this casino. Great game selection, and I’ve won a couple times.Total money in so far : $330Total money withdrawn : $3640Only thing to make it better would be a sports bookBut just remember to gamble responsibly and set limits if need be.
Jeff
04 May 2024
Comment from uk.trustpilot.com
What a total disaster dealing with wildz has been! After being persuaded to invest $5,750, I've been left in the dark with no updates and complete disregard for my concerns. It's like they've just disappeared off the face of the earth, taking my hard-earned money with them. I feel scammed and totally frustrated by their lack of communication...
Roy Hall
22 April 2024
Comment from uk.trustpilot.com
I've won twice playing on this site,both times money in my account in less than 24 hours. Never asked for KYC verification. I'm very pleased with this site, as I've lost over 1000.00 in winnings on other sites cause I don't have id. My wins weren't much, 200.00, and 300.00.
Bruce M.
06 April 2024
Comment from uk.trustpilot.com
Absolutely 100% a scam. They will come up with all kinds of processes and documents they need then stop responding. You will never see a dime.
Pork Head
26 March 2024
Comment from uk.trustpilot.com
DO NOT PLAY WARNING This casino deserves zero stars I deposited then couldn't play they want a whole heap of id bank statements and stuff after the deposit
pajoisjaganas
25 March 2024
Comment from uk.trustpilot.com
would not let me cash out my 500 EUR winnings
shawn bailey
21 March 2024
Comment from uk.trustpilot.com
I have been unable to get my withdrawal winnings out for weeks. It is obvious they are just delay tactics in the hopes the won't have to payout my winnings of 840$. The ask for the same verification multiple times despite already having it plus come up with ridiculous reasons such as to light of print, or numbers were wrong. I used chatGPT to learn what I can do. Chat gave me all kinds of regulator bodies to involve and complain to such as Consumer Protection Agency, the Alcohol and Gaming Commission of Ontario (AGCO), the Malta Competition and Consumer Affairs Authority; the Malta Gaming Authority; i Gaming of Ontario and WILD Z parent company, it also suggested going to the Media. All advice I am doing. Plus it gave me an outline of a complaint report so I just have to do it once and then hand it out to all regulatory authorities that should no about this criminal organization. I suggest everyone do the same so we can shut this fake casino down and hold those responsible to what the have coming to them before the courts both civil and criminal. Nothing but and evil group that needs to be punished. The are making all casinos look bad by their thefts of peoples hard earned money so I hope the Good Casinos also pick up the fight against these imposters.
Davine Thurston
27 February 2024
Comment from uk.trustpilot.com
This is the worst casino do not play it I won over 1000 dollars and can not withdraw my money do not play it its a scam. Very disappointed in this casino shouldn't be allowed what a scam ill never play it again please do not play this casino. I will be reporting it.
Alexander Baker
10 February 2024
Comment from uk.trustpilot.com
This is probably one of the worst casino I played at, belive me when I say i tryed many casino.The bonus got me interested, but it isn't what it seems to be read rules. it's a sticky bonus meaning if you deposit you have to play with that bonus play money and cannot withdrawl till you hit wager requirements. Now if you forfeit that bonus you foriet your deposit. Balence is zero so you pretty much gave you money to them watch out .....I like to play live dealer black jack not so much slots but they restrict you to a max bet of 5 dollar.So as you can see the bonus is garbage compare to other casino I played with . They will verify the shitt out of you if you actually withdrawl money from them . Pretty much if you sign up and deposit your money is gone . Live chat and email support is pretty much a waste of time cause they will drag you out for days till you just give up .I just hope that no one ever goes thru what I been thru and made the mistake of signing up for a bootleg mediocre casino .. stick to bet mgm or bet365 .
Alexander Baker
07 February 2024
Comment from uk.trustpilot.com
Wildz casino is not worth the sign up.My experience with them was the worst out of many casino sites you can try.. #1 bonus are not like other sites they are sticky meaning you put that 2000 in your not taking it out. You max bet on everything is 5 dollar so you will pretty much play forver and longer which then you will ultimately lose . I play live dealer blackjack so it make no sense for me to even take the bonus .#2 once you try to withdrawal for your safety lol they will verify the shittout of you not just ID but 3 month worth of bank statement. My money got stuck for weeks after trying to withdrawal 1000. I advise to to sign up for any bonus they offer cause it's dog shitt. Customer service is a hit or miss .....
FOMO Service
27 January 2024
Comment from uk.trustpilot.com
Something seems very suspicious with RTP. When I signed up, the first 7 days I had a fairly even amount of win/loss days as well as mix of small wins and bigger wins- about three were a couple hundred dollars each. After the welcome week ended and wagering requirements for bonus funds were met, everything changed. Games that gave me a bonus round would suddenly kick me out before they completed. When those games resumed, the bonuses won were always very small-mostly less than $1 or less than $5 tops. I went from having a mix of 3-4 win/loss days in my first week to 12 straight days of loss after that. I didn't change the way I play or the games I played or the wagers I made, so something seems very off considering the slots were usually 94.5% or higher RTP. Also, it seems like the only time you win is when it's tied into bonus funds, such as the 'free spin' rewards they issue or the deposit match bonuses. Playing with real money, the results aren't the same.I'd give it one star, but given the first 7 days experience figured that required a boost. And customer service was always very helpful and friendly after I got kicked from a game and fixing that afterwards. But it just doesn't seem like a place to play for fun, unless you like always losing, after the first week.
Kevin Madigan
25 January 2024
Comment from uk.trustpilot.com
This casino does not pay out.I won when I signed up.After that ,not a thing.Maybe 100$ the Odd time.That,s about it.Crappy casino.Do not waste your money!!!!!
Simon Foster
19 January 2024
Comment from uk.trustpilot.com
What an appalling ripoff. Do not go near this site - they are scammers of the first degree. Every single thing they do is just a scam. Avoid, avoid, avoid....you have been warned.
Susan Tang
03 January 2024
Comment from uk.trustpilot.com
Will not let you withdraw come up with all kinds of excuses…I.e. payment method does not permit withdrawals; then I put in my other bank account details, customer support says minimum withdrawal amount is $20. I tried to withdraw $20.43 and then they changed their saying to“NZ bank requires minimum of $100 for withdrawals”They will always come up with excuses
Jeff Hunt
30 December 2023
Comment from uk.trustpilot.com
Do not play on this site. What a scam. I have nothing close to good to say about this casino. Worst i have ever witnessed 100% scam. How the fuke can they get away with this?
R.u.
28 December 2023
Comment from uk.trustpilot.com
Well hello I'm a current member of wildz casino where I was playing sometime last year in the end of the year and I forgot and on the chance I used my partners cash debit card and made a deposit of 40 dollars which in the end got seized and I had provided the correct information to emil a chat support colleague of wildz casino who accepted my information straight away but when it came to their processing team it seemed as if they never understood English before. I mean emil got me straight away and even said she would leave a note for me on my file and that she understood my situation. However I got the back end from the other work colleagues and the processing team. Was very angry and upset. Feel very heart ached. So I am unhappy with Victor romane Tom su. But extremely happy with emil. The processing team suxed as well they took their time answering me and never took time to follow emails note she left on file or the time to understand it. It's plain simple instructions to follow yet they still remained dum founded bloody nusences what they are trying to do is keep my deposit and I am not the only one who's had this done they should be closed or new workers the processing team and support chat team.
Josh Tracey
08 December 2023
Comment from uk.trustpilot.com
Horrible customer service. Probably 13 times in the past week and a half I've tried to claim my free spins from my deposit bonus and it says error. Then I have to go into live chat and wait for 20 minutes for them to give me the spins on some random game I do not like. I've expressed my frustration and asked if there was anyway to make this right by me and everytime they say sorry and that's all. Horrible customer service. Unless you have time to sit around waiting for a agent to get back to you I wouldn't recommend it.
Tree
27 November 2023
Comment from uk.trustpilot.com
Avoid this site at all costs. I went to withdraw my balance and then contact their support about closing my account. I was told by their support it was totally fine to close my account with a pending withdrawal. It would still be processed. Next day, I get an email that my withdrawal is being voided. They will take your money any way they can.
Cashwaster
21 November 2023
Comment from uk.trustpilot.com
Live support useless, welcomme bonus useless, the site looks like Children's school workn 0% serious. If u want to give your cash here(its anyway lost) do it dooth.
Donna Pipe
20 November 2023
Comment from uk.trustpilot.com
This casino needs to be shut down!!!!!!!
Nev Bishop
20 November 2023
Comment from uk.trustpilot.com
AVOID IT! Played here for about a year cannot view transactions past 3 months but it adds up approx 5k maybe more. Like many other reviews the RTP is not as it should be. Another one you cannot trust still trying to find a decent casino.
Donna Pipe
19 November 2023
Comment from uk.trustpilot.com
Still trying to claim my 600.00 win that I won in Oct. I’ve sent bank statements, void cheque pic, filled out the withdraw page what seems like 10,000 times. They respond with we accept the void cheque, we accept the bank statements. What the hell more could I possibly do. Poorly run online casino!!! I’m going to keep asking for my win everyday until the pay up! I am also going to leave reviews everyday until I get my win. Stay tuned
richard lord
18 November 2023
Comment from uk.trustpilot.com
Do not play wildz casino! They are 1million% theives... A satanic corrupt bunch of shady dirty pigs!!! Please do not put a dime into Wildz casino!!!!!!!!!
N.Wall
14 November 2023
Comment from uk.trustpilot.com
Ive won alot of max wins and the withdrawals available 2 days after its successfully processed. I had to change my card details due to me canceling a card I use to use and put a new one on. Next minute I win a max win and all of a sudden they wanna see details of my old card cause it had no name so went to the bank did that and then they needed deposits made to them from the card so I showed that even though they can clearly see when they deposit wins into my old card. Now I cannot deposit or withdrawl or reverse what I tried to withdrawl, im logged in but it says im not when i go to a game.they are saying it's a technical problem and tech team are getting on to it. I'm frustrated it's been all day.
Chris Ward
19 October 2023
Comment from uk.trustpilot.com
Not playing on this site again spent thousands and next to nothing back maybe bad luck but man a lot of it not recommend
Michael Joseph
13 October 2023
Comment from uk.trustpilot.com
I wish I would have seen this page before making a deposit. I have submitted required documents and they are still refusing to pay me out. All this over $170.00. Very shady. I would definitely stick to a more well known and reputable site. I use (Canada) 888 Casino and MGM and have never had documentation requested from my bank in order to get any payout, let alone one so small.
Kim
10 October 2023
Comment from uk.trustpilot.com
Terrible casino. Probably worst out there. Promos are all outdated. Bonuses suck, you can put $300 in and all you receive is 5 spins at 20 cents for their bonuses.
Seow William
30 September 2023
Comment from uk.trustpilot.com
made a deposit and played with their welcome bonus and lost. after a few more deposits , I had a huge win on slots and verification get all done within hour, I requested a withdrawn amount 6k and it get processed within hour as well. I did it at 9pm and I can't believe the money transferred into my bank account on next day 9.30am .
Niko
17 November 2024
Comment from uk.trustpilot.com
Wildz is really great sportsbook casino. A lot of offers, site easy to navigate, customer support works well. Money movement both way fast and a lot of options. 6/5
Wildz is really great sportsbook casino. A lot of offers, site easy to navigate, customer support works well. Money movement both way fast and a lot of options. 6/5