William Hill Review

I’ve been sat in the Southport shop over half an hour to get pai £205 because the machines have printed the scan code incorrectly The manager has tried to help but he’s not getting any help

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Been with WH for years. I enjoy a few weekend bets as I’m disabled and don’t get out often. I recently lowered my weekly deposit amount. I now never win any free spins etc on the daily freebies. My account then was under review, their excuse was I needed to use gambling tools etc. My deposit limit is £10 a week (for the weekend). That really makes me look addicted, doesn’t it WH? I told the agents and supervisors Allen and Brendan who disconnected me several times during a 2 hour chat. Now the agent informed me that my account is under review because of my heart and lung condition. Sorry but how insulting is that, they think we as customers are stupid. It just shows their level of ignorance and stupidity. Now I want to close my account, they are refusing to return what is left on my account until the review is complete. There’s nothing for then to review, I’m making the decision to close the account. I used to enjoy this site, now they are vile, insulting and disgusting.

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If I could score a Zero I would. Had this account for 25 years but now they are just a bunch of robbing lying monkeys aka their relatives 888. Received an email saying as a loyal customer I would get £20 free bet immediately if I staked £40. Staked the £40 them no free bet, went on live chat yesterday and said I’d have it by noon today. Still heve hee f****n haw and now my account has been suspended under review by the “Security Team”. Whose running these companies? How do these bookies get away with having no telephone number to speak with a human, is it a ploy to make customers hang up on live chat which must be the most stressful thing known to man CLOWNS

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Played for a short time before I got on to the fact that they will not pay out any winnings. Should be shut down! Had £90 in winnings to withdraw and have been given excuse after excuse and no pay outs. They will gladly take your money but will not return any winnings. Please avoid!

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I’m very confused I’ve set a daily deposit followed all the gambling tools and im very careful what I spend but for no reason they’ve blocked me out of the bonuses so thay expect you to make a deposit onto their site but your not entitled to any rewards just don’t get it thay can’t even justify it they’re just do it

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A company run by people having absolutely no manners. Scam, Spam – please do not use Mr Green, William Hill, 888 Casino (sister sites – money sweeper machines) – loads of crap and they just sweeps your pockets and then they apply loads of crap just to make sure you will never receive what you have invested, plus as their sister site Mr Green, they steal my money and ignored my every single email – so in general this triplets are money washers and AVOID ALL 3. No customer service! Ban, Block and AVOID.

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Utter crap lowest RTP massively rigged games now without a doubt top three ripoff sites designed to do nothing else but steal funds

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If I could give it 0 stars I would …stay away! most of these sites are now owned by this mob and are only interested in lining their own pockets!

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100% biggest scam site there is all these thieves do is steal just received 10 bonus scratches on millionaire genie after playing for days EVERY ONE DEAD not a single penny won how is that random and on a supposedly bonus game DISGUSTING place just exists to rob customers now AVOID this crap William hill are scum

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Had my account for years and they have recently closed it stating ‘security checks had not passed criteria’ They asked for a photo of me holding my passport, which I sent. Then they replied saying it couldn’t be verified! I raised a complaint with them and they come back with the same reason…..the picture was very clear! Then they started asking for complies of bank statements and PayPal accounts, images were sent, once again they say they are unable to verify without giving any specific reasons despite me asking multiple times.This has been going on for weeks now.They are absolute scum and are refusing to transfer me my balance from the account.

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Starting to use online & now know they will Rob & cheat you.First time my deposit was not right put in €20 but only €15 available after a lengthy chat €5 was restored.2nd time they offered me a free bet at curragh for every €10 staked paid me Fri but Sunday a problem, chatted again left it with Rod v went back 4 hrs later & not showing ! Re- chatted with Lois who gave excuses said I never opted in but did twice, then tried to offer me a freewill offer, of which I replied close account as I don’t do buisness with cheats.Worst online bookmaker going Stear-Clear. No-stop emails with freespinns & free bets etc of which you don’t get.

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A year later another 1000 pound down at dead spins City I supose wiliam hill I’m just experiencing badluck for over 2 years not a single win on your slots 3000 down somehow I think your slots maybe and I might be wrong but I think there rigged!!!

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Absolutely Shambolic company. Stay away from their website. It’s absolutely fixed. If u start winning they block your IP address and turn off free promotions. When it comes to slots and casinos u will never win anything coz it’s completely rigged. Do your self favour and self exclude from these robbers!! RIGGED!!!!!

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Useless. No customer service. Automated and go around in circles. Saying that as a shareholder.

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No issues when depositing money online casino , win & they do not want to pay but ask too many question to avoid paying out !! Revoke their licenses !! Protect the publicWilliam do not verify when you are losing money but when you win they want to verify and the process is do difficult it is too much hassle, they took over £350 deposit without any issues , lost £300 and then I wanted to redraw my £50 and now they are refusing to release my £50 until I submit proof but still allow me to play games, I guess so I loose all my money ! Proof of verification. It’s a scam from these online casinos. The list is as followsID must:- be colored- be valid- not have cut edges- include signature- photo must be clearProof of address must:- be colored- be issued in your name- include your address- have been issued within the last 3 monthsCard must:- be coloured- have the first 4 and last 4 digits visible- have the 8 middle digits coveredFunding Evidence must:- be made clear to us where the funds you use to gamble originated.These companies are run from abroad and by gangsters who should have their licenses revoked and the public needs protecting against these types of frauds and these companies should be held account for the theft they commit in the industry

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Utter crap this site has sunk as low as it can free spins pay out nothing bonuses and scatters on games very few and far between and pay pennys all games massively rigged just a horrendous place to play AVOID software designed to ripoff nothing more

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Absolute scam I’ve now spun over 2000 spins on hyper gold all in and no bonus I’ve shut it down now f….. pack off scum bags also lost 10 blackjack hands in a row, nice one will hill

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This is the most ridiculously fixed app on the Internet. Since 888 own it and banned me from 888 almost 4 years ago and bought William Hill.They fixed it and ruined a British establishment. Typical Yankee attitude.The donkeys can’t even accept the English language, they have to have American literature with the English language. Talk about robbery and butchery.Absolute doinks. 🤣🤣🤣 I C How U Operate.I dark lit rooms. 🤔👌

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9 pots of gold King millions played for 23 mins no bonus just constant teasing and slowly eroding my balance until it was gone there is no fun in that.

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Updated review as I’ve had an ongoing complaint with William Hill for a long time. My complaint was how they send text message promotions for in shop but they never worked and they never bothered to help fix it. Obviously done to get ppl in shop. After a long time of their complaint procedure I got someone who said they didn’t send anything for online when if they paid attention they’d off seen the email complaint I made stated in shop promotion. Sums them up! Even their complaints team doesn’t bother to read a complaint. Now I’ll report them to IBAS and share my screenshot emails to all. People need to avoid scam sites like this

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They closed my account without giving any valid reason. I suspect it because I was not losing any money. I won in the past(around 80 pounds)and it was so difficult to withdraw money, probably had to send 20 emails with attachments -picture of me holding my id, bank statement, card, there was always something wrong so I had to do it again. I suspect most people would give up at this point.. Don’t use these scammers.

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Do not join william hill, what everyone says about the withdrawing is absolutely true, but most of all thier customer service skills are diabolical, I was asking questions in regards to a bet and they didn’t even have the terms and conditions for that, just said thanks for talking to us today, and closed the chat. I have since closed my account and will be sticking with paddypowers who have great customer service and no problems with withdrawals.

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Wish I read these reviews before playing all week playing cant get one bonus on cash strike low payouts today alone 350.00 Not one bonus worse slots ives played

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Scammerss – they suck you in with a promotion and want all sorts of ID to prove yuo are you after you deposit money. I have sent all the requested ID 4 times now, and still nothing. £100 down the drain. No customer service rep will help whatsoever. AWFUL. Go with BET365

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Joined about an hour before the Grand National.. only to place small bets..Deposited £20.. went to bid and stated needed to verify my ID.. time was running out for the National, so I chose to withdraw my deposit and was going to cancel account..Only to find I couldnt I still had to produce my ID to take my own money out.. I hit withdraw and my balance went to zero..I contacted them online I disputed it…also no emails or alerts from them to confirm my actions.. I did argue my point.. but still uploaded proof of who I was..still nothing after a couple of weeks so I contacted them again..after an hour somone finally told me that my uploads wernt saticfactory though Ov checked my sent emails and they were very clear..they still have my £20, its not winnings its from my Debit card, funds which I deposited.. personally I would never use them again…I hope this is not regular practice..my £20 dissapeared from my balance and I have not been able to see it in my balance since..and when I asked they never told me where my money was…?

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I won 2 £10 bet credits on a free game on the William Hill site. So placed a £10 bet on football Stats and won £32.00 which I withdrew £30 it was paid instantly in to my bank account, brilliant service, I then placed the other £10 on the last game of the season it would have paid out 5000 if it came in, William Hill suspended the bet, placed it on one of the other games again it was suspended strange. I put 2.00 on a horse which won, was happy with that. Have tried to take my winnings out of my account to discover William Hill have closed my account and only way I can get my money is to send in 3 forms of ID and a hand written letter !! What was I born yesterday keep the money if you want it that bad and I will keep my identity. AVOID THIS APP complete SCAMMERS

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Worst betting app I’ve ever usedDo not deposit any money unless you want to loose it all. Constantly asking to close apps after playing for a few minutes.

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Biggest pile of crap site there is terrible odds on football the biggest rigged slots of any casino just a terrible place to play I’ll guarantee 99% of customers are down loads on there account. AVOID

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How can this company be on trust pilot they stole my winnings then closed my account total scammers at the moment I am taking them to court

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£2170 pound down. and sorry u seem to be having bad luck this lifetime lol complete rip they DO NOT pay out on and slots just dead spin after dead spin

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My partner has a winning betting slip and the scan machine says it is not a winner and they refuse to pay him. I have emailed them twice and tried 3 phone number which they supply and they all say no such number Stay Clear

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Terrible just a complete waste of anyone’s time/money all you’ll do playing here is line William hills pocket because you CANT win anything it’s so rigged it’s unreal the RTP is so low now and any of the decent promotions are long gone and it’s only getting worse AVOID if you’re looking for a fun fair experience

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Here is another example of shocking game play.Play with 2k, drop down to £50, then my miracle get up to 1400.Change game and do exactly the same but when gaining back, you reach 800.Change game again, lose 800 and add 100 more.Not even 1 feature and now 2.1k down.

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Do they pay out to anyone ? Does anybody win ? What is going on ? No good reviews everyone losing how is this possible ? I deposited on 3 occasions as maybe I thought my luck was just per session but nope 20p spins 1000+ not a single scatter on over 10 different games I kept changing everything to try change luck diff day diff time diff game .. same results insane £80 in 20p spins not a single scatter like how is that random seems impossible. I got 1 bonus round and won £4 insane.

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My complaint is william Hills stopped bog in the horse racing markets and they don’t even offer a cash out on e/w bets. You can only pick up to 8 selections in football build a bet aswell. I certainly wouldn’t recommend to anyone.

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Have a friend who has worked for this company for years..the stuff i hear doesnt actually shock me..believe me all i can say is dont play the slots!! Highly volatile regardless of amount deposited/stake used YOU WILL BARELY WIN. My son used to play here for years and he had some great wins (when it wasnt bought out by 888) all i can say is hes been doing it for 18 years and noticed a huge change in payouts and the bonuses doing nothing across multiple games..safe to say he closed the account and went elsewhere. They are robbing you blind!!

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❌Absolutely shocking❌ very few wins and only pays out pence, played on a variety of games on £1, 80p, 60p, 40p and 30p all still the same, loose,loose,loose. Scatters rarely come in and if they do nothing for the first 7 then penny’s for the last 3. Deposited over £400 with no wins only a few pounds like £4 odd. There is better sites out there than this. This used to be a ok site to play on but don’t know what as happened as it’s gone absolutely rubbish and no fun to play anymore. I will update if any change but in the meantime keep your money in your pocket or go play on another site and avoid this site at all costs .

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Worst poker available today, always river gets ya better preflop cards. 4 years of it so what’s random… R. N. G isn’t and needs fixing..Oh yeah it’s already fixed..So people stay broke instead.888 are. Inaudible Xxxxxxx Xxxxxxx.When you fall ill be there..Making sure nobody catches you. 😁.Priiiiikkkkz

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Be aware of this legally scamersI do win £15699 on deal or no deal vegas millions.This scammers pay me out £274 of mistakenly of browser.I do make complaint after 11 days the advise me to clear cache and reinstalled appsWho a joke The issue now the suffering its that im from solicitors family and a will sue them every penny that the owe me.U guys will see on national news how im deal with this scamers

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Wow words fail me just how much these thieves steal from there customers it literally doesn’t matter what game you play it’s the same featureless rubbish DEAD SPIN after DEAD SPIN just WILLIAM HILL stealing your funds without any chance of a decent win sports bets are laughable they can’t just say 2+ goals it’s always this over 1 goal over 3 shots rubbish? It’s just the worse definitely due another investigation and massive fine

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Epic Offers – Weekly E mailsEach week they send me their ‘epic offers’ only for me to click on the link which tells me I am not eligible.Used to enjoy using WH in the past but new owners have ruined the customer experience.

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I won £315 on a football bet only for William Hill to email me they will only pay out £95 as they advertised the wrong price so will not honour it. I asked them for the remaining funds over live chat otherwise to close my account… they closed my account. Completely untrustworthy company ripping people off. AVOID

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Haven’t been playing ANY of there slots or games for a while now due to the fact that the site is horrendous and they have the most rigged games of any casino but I thought today I’d play a few spins and within 4 mins and £5 I’ve realised that there probably worse than before ….AVOID this rigged crap it’s the worse

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Very annoying I deposit money all the time I have won over £400 and they will not pay out my money I have a iPhone 15 pro max and every time u win big it freezes and throws u off the game can not talk to anyone please everyone be careful it’s a scam

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Load of crap now fiver deposit which been reduced to safe play team without my consent had go on my fave slots won f all. I beginning to think they’re all rigged so your expected to loose more. Just a joke and not enjoyable anymore. Can’t even get promos now unless I stake on them which hardly fair as only allowed fiver every two weeks. Used to be good site but changed for worse

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Gold wolf big bass all fixed it’s absolutely shocking for slots no wins wat so ever. Dead spinnssss this company’s a joke hope the get fined again it’s inhumane. Fair trading bull ur ripping every off

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terrible at the Venetian makes me not want to even go back to the hotel …At first glance, if you’re just sitting watching a game, it’s a pretty good sports book. Easy access to the big screens seem to be decent amount of seating… However, you can get that at almost any sports book. Staff It’s very rude , angry and off-putting. The sportsbook is not associated with the hotel at the Venetian So any credit you would get would not go towards staying at the hotel. They wouldn’t take the Venetian card the rewards card. It’s all William hill rewards. I asked them to put Cincinnati Arizona game on. They snapped back. Arizona gets blacked out here then turned away. That’s not the way you answer somebody who just put a $1,500 bet in. I’m not a monster player but 1500 should warrant a decent response. Sorry sir but they black out the game here for Arizona. I’m old school. I speak to people the way I want to be spoken to. But please and thank yous go a long way. It’s still my money and with all the options I have I don’t have to play here. I’m pretty as a matter of fact. I probably wouldn’t stay at the Venetian again because you can’t get on a sports app cuz William Hill. I guess blocks it all out so you have to play at their sportsbook and you have to deal with their rudeness. So the Venetian has lost me as a customer and I would never put another play in it. William, hell I rather walk across the street if I have to stay here again.

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Been betting with these theives for many years but recently they got worse when trying to explain my grievances they really are the worse

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NO STARS need this optionCustomer service is useless No intensional of helping or even listening. The offer I took out for a bet to get free bet. They can’t trace it so would not honour it. I wouldn’t recommend this app or web site but if you insist on using please screen shot any offers as they don’t honour them and just accuse of lying…HAVE CLOSED ACCOUNT AND RECOMMEND EVERYONE DOES THE SAME………

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I tried to withdraw the balance of my online account and received a message asking me to contact Customer Support . This link took me to a corrupted web page . I got the same result from clicking on “Message Us” , “Contact Us” and “Chat” links .I tried to contact WH via Resolver UK , but WH told me they only dealt with betting shop problems . and supplied me the same link that took me me to the corrupted webpage again . I replied to them asking for an alternative method of contact and have heard nothing .My next step will have to be to complain to their Regulator . WH used to be very good , but they appear to have gone the way of the likes of Paddypower with unethical and shady practices . I wish I’d checked Trustpilot first & seen how much they’ve deteriorated. A few years ago , a had to complain to the Regulator about Paddypower , and I got my money , so hopefully I will be successful this time also .

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