William Hill Review

Brilliant to navigate, I am so unlucky it’s unreal but do like the layout and bet types on William Hill to be fair

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Everything went wrong. Lack of knowledge, lack of spoken English and no urgency. Still awaiting a resolution of a blatant winning bet. Avoid at all cost! That’s retail as well as online

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Only gave one star because I had to.Crap site all over no best odds on horse racing,dodgy betting terminals in shop never give real price.used to play slots all the time but stopped now never seem to win,this site has gone crap since 888 got involved go somewhere else ie bet365 or sky bet.

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15 days on the bonus drop and everyone a loser how is any of this random? If they can do this to a free bonus game then imagine what there doing to the paid slots AVOID.

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Don’t know what had happened to this site but I can’t win here at all 😕 I had a nice win two months ago but since then nothing I can’t win on the bingo side where I enjoy the chats. I get no free spins any more I guess was nice while it lasted but I don’t think I’ll be depositing anymore shame. Can’t even win on 10p stake.

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Many tech issues with website and mobile app, such as technical glitches and slow loading times. Additionally, customer service response take too long.

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Might as well just flush your money down the toilet and save yourself some time.Crappy games, tiny bonuses and features that are few and far between, even after putting in £££’s and you don’t even get a decent game out of it anymore. They just want to take your money as quick as possible.Friends have won substantial large sums in the past and William Hill never honour it, blaming it on computer glitches or an error. Avoid this company like the plague

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Strike gold you may win a pound but it will freeze your game having to close and open the browser to continue your game a clever technique to stop you getting the best wins

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William Hill and 888 casino are the absolute worst online slots you will ever play on, all they do is take, take, take, never any bonus features and very little win spins, please avoid losing your money on these sites.

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Absolutely disgusting. Played machines in shops for many years. As from this year I noticed a massive decline in returns which made me suspicious. New machines have been installed in most shops so makes sense thar WE are paying for their new machines. Will never play again as its quite clearly a manual reduduction. Bonuses are shocking. Played Eye Of Horus. Spent £90 using 50p spins. Got bonus and it payed £2.80. Even other customers were laughing in disgust. Shame on you William Hill. 😔

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Fixed games football the lott, you’ll be exposed cause it’s manipulation and that fake review won’t help. Management rip off are amazing haha jesus horrible people the worst

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DO NOT USE!!this company are only interested in making money!after playing for 15 years i suddenly get slapped with a deposit restriction,i find this very convenient for them as i was actually on a winning streak and there was a big jackpot pending.i do not gamble irresponsibly and i owe nobody anything!!!and after several rude staff i have decided to forward my complaint to resolver and the gambling commission.avoid like the plague as they obviously make up their own rules if you are winning!!!

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Dont ever win. Pointless playing. Just goes down with barely any wins.Dont bother, just goes down. Used to get some decent wins on this site but nothing now and i mean nothing, literally just goes down. Like its been set to lose.Will be getting the ombudsman to look into this i think. Id like to think its a fair site being so well known. No incentives or nothing either.Ive won bigger on less known sites. Makes you question more and more and reading other reviews, seriously thinking of getting the ombudsman to look into this site cos these losses are not right.

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SUPERVISOR OLIVIA IS A APSOLUTE TERROR SHE IS SO HORRIBLE AND UNPROFESSIONAL IVE SENT EVEry screen shot ect about a promo I deposited £100 for and she tried saying I’m talking. About a welcome offer of big bass spins when I’ve sent screenshots of a deposit match bonus she tried making every single exscuse up! Then she said it’s expired when the screen shot I’ve provided clearly shows it expires in 23hours!!!! I will never ever reccomend absolute terrible service

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I have been playing the free bonus drop, I have lost for no less than 50 days consecutively. Complete fabrication, waste of time and money. Avoid like the plague.

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You literally can’t win. When you do get the bonus round every one is a dud. I think it’s since 888 took over cos they are the exact same. You cannot win. 1000s spins on rising reward no bonus Same on mining pots of gold no bonus Again if you’re lucky to hit a bonus its a dud. I know you can’t always win butI’m sorry but this is going on months and I genuinely believe it’s rigged. And by reading reviews I am not the only one.

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They have put my account under review and blocked assess. I get a message stating check my email and if no email contact us via chat.Chat is a bit that blocks me from speaking to a real person. I have funds in my account that I can’t withdraw.Scam of an operation is William Hill

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Absolute discraceful customer service,had £10 taken out of my account (not by me) complained to hills got reply saying i had made 2 £5 spins on fruit machine, ive never played,complained again to be told already checked and it eas my fault,made a complaint through resolve hills said already checked and again nothing done ,hills then locked me out of account and demanded proof of address,photo id,bank card details,proof of age i sent all this to be told a furthertwice to resend it all again before they would unlock account,then they said they were closing complaint i told them i wasnt happy with replies to which they said complaint was closed and would not re open it. I closed my account with this scam company.dont go near william hills they are crap

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Absolute trash never pays out on any slots or Slingo never had a big win over years of playing

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This is so rigged I’m getting embarrassed for you.If you want people to stop saying you fix poker then stop fixing the outcome and people like me will stop these TRUE comments.You rob people from their homes like a legal burglar and aren’t even regulated properly by any government body.Karma will get you in the end and I will be the first one to laugh and won’t stop laughing til the prison sentence is handed down just so I don’t miss it then I will immediately burst into laughter again. Hahaha.Seriously I see how you set the cards every time I play and it gets more obvious when I’m eliminated from tournaments with the cards dealt.Hopefully you can do a government trick and U turn your cheating ways. Simulated Not Random as claimed on the R. N. G. It should be called. O.S.G. Obviously simulated gaming.This only happened after 888 bought William Hill.It used to be random but sadly not the same now.

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Another one star review to add to your ever growing list. If you enjoy losing money then deposit on this site. They’ve lost me as a customer today. Not even on par with Ladbrokes anymore.

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Abysmal company, signed up for my deposit bonus, never got it. Downloaded the app, hardly works and now I am getting bombarded with texts from various companies about free spins ect. So it looks like william hill is also selling our details to 3rd parties. Stay clear!

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Had a bet on MacAllister being booked in the Merseyside derby, clearly booked in the 94th minute and was paid out. The next day the money removed from my account saying it was a losing bet, checked every match report stats I could find and all had him booked in the 94th minute.I then got in touch with an online chat which was a half hour operation (nightmare) only to be told that they were right and according to Optistats who they use for match reports had no stat on him being booked. SO THEIR RIGHT chat ended. Ahhhhhhhhhhhhh.That’s how you treat a customer of 16 years.

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Made a deposit for a bonus, bonus not received. Contact customer service to confirm its applied before spending first deposit they say it has so I do. It didn’tHad to deposit a second time.This time the bonus was recieved but the deposit itself vanished into thin air Staff are rude,unhelpful and incapable.

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Awful company, stores allow you to bet even when self excluded. Staff NEVER EVER intervene and ask if you are ok to continue. So much for the new gambling rules, they are supposed to conduct affordability checks, however all staff just watch punters lose any amount of money without doing there jobs!!!!! The regulator need to seriously investigate this companies trading practices!!!!

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Avoid williamhill at all costs,they steal your money.you deposit,start playing, win a bit then they request loads of extra checks which are impossible to fulfill..The worst of the lot AVOID!!!!!

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So bad it’s unreal wow is this place rigged easily the worse of any online casino they don’t even give you a slim chance of winning on the games and the picks refuse to update on the build your odds bets obviously so you don’t think about cashing out. This place deserves minus 1 status at best just a massive ripoff no matter what you play AVOID obviously the previous fines weren’t enough?

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Get sent emails with promotional offers . Click on them only to be told I am not eligible . Why bother sending them to me . Multi million pound company scared of a bricklayers bets . All a bit pathetic really . Joke company

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Everything about this firm is pathetic. Absolute nonces all round in every department. Slots are rigged thousands of spins no bonus. Bets are carefully drawn out and free bets are only offered on poor predicted sports. Cash out not available when winning a 5 fold accumulator. In shop have zero knowledge same as online. My account was restricted to pathetic deposit per week so I’m now losing alot more just as they planned. Lost my plus card got new one so am missing all the promotions like free bets. WH making me angry with all there dishonourable tactics. We should all get together and sue them once and for all. Put them out of business. Legally cheating there own people everyday they can. I dont mind losing sometimes it’s just the blatant cheating they do.

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I have an online account with William Hill and they have a daily promotion called Bonus Drop, I use it each day and sometimes you win 5 free spins on a slot games and occasionally you don’t, luck of the draw, obviously. However for the last week, as in approx 7, 8 or 9 days the Bonus Drop is constantly dropping into the X instead of a prize. Now the first couple of days I thought, fair enough, but for it to be doing it every single day without fail is a bit much. I’ve tried to contact them through online chat and getting nowhere since it’s not an actual person I’m speaking to, you can’t get in touch through email etc either. I’ve deleted the app then downloaded it again and it’s not made any difference at all. Now, as I’ve said, I certainly don’t expect to win every time and it is a free game but there’s obviously something wrong with it and there’s no one to talk to to get them to look into it. I think for such a huge online gaming company, not being able to speak to someone is ridiculous and it seems impossible to get past this “Chatbot” to even put in a complaint. Not sure if anyone else is having the same problem as myself or not, it’s just really frustrating

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William do not verify when you are losing money but when you win they want to verify and the process is do difficult it is too much hassle, they took over £350 deposit without any issues , lost £300 and then I wanted to redraw my £50 and now they are refusing to release my £50 until I submit proof but still allow me to play games, I guess so I loose all my money ! Proof of verification. It’s a scam from these online casinos. The list is as followsID must:- be colored- be valid- not have cut edges- include signature- photo must be clearProof of address must:- be colored- be issued in your name- include your address- have been issued within the last 3 monthsCard must:- be coloured- have the first 4 and last 4 digits visible- have the 8 middle digits coveredFunding Evidence must:- be made clear to us where the funds you use to gamble originated.These companies are run from abroad and by gangsters who should have their licenses revoked and the public needs protecting against these types of frauds and these companies should be held account for the theft they commit in the industry

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LITERALLY IF I COULD I WOULD GIVE MINUS 100000000000000This app is a utterly joke ,never ever had such a bad experience with any online apps,again from 60£ spent 1,90£ returns. Shows u the bonus game in all positions that u can’t get No matter what stake u play.ABSOLUTLY JOKE U ARE .Rather donated the money to charity then to spend it here.Glad I’ve just closed my account. JESSUSI DONT RECOMMEND THIS APP TO NOBODY

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As I stated this bookie is scum today once again I had a bet on Basketball game in Adratic leaque spread bet under 177.5 the match finished 176 but suddenly 2 more added to score so 178 and so I am a loser this is a rotten theft as they do they do. You can not contact them by email only talking to a robat. I did check to see the result of this game but it does not exist. scum disgrace con pictures attached.

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Nice system managements,good works system ,every management managers have eagle eye,I liked how sometimes for no reason top up 🆙 in the bonus 1000x bet its not lucky its humanity for fun the this company awesome 🌟 🌟 🌟 🌟 🌟 🤩

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It appears that William Hills online slots are fixed. For example 333 frogs, where there are no game instructions at all. The coins were coming at a steady rate now they are few and far between. I understand William Hill are there to make a profit especially as the were fined £19.2 million. Maybe there is some programme installed which fixes who wins and who loses on individual accounts. I even got stopped from playing the free games by William Hill for no reason and when asked for an explanation all I got told was it was a security matter, yet they still took my deposits. Maybe William Hill should again be investigated on how their system works.

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WARNING- PLEASE DO NOT USE WILLIAM HILLThis company took my money online and will not refund despite my account being closed with a credit balance as system crashed on day of grand national.Paddy power took my bet who are a fantastic company with first class customer service unlike WH who I have been passed to no less than 10 people in one live chat 🤷‍♀️

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Wouldn’t even give one star horrendous treatment. I only downloaded the app for grand national which was fine money recieved. Then when it came to Scottish grand national I won again only £23 but they will not pay it out to me. They want photo of photo I.d back and front proof address list of deposits from my account which is impossible as I can’t get in to it stay away

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everytime you play the slots here month in and month out you feel like you have been robbed you have no chance its all profit for them 1 month or 2 months i could agree with but every month and nothing but dead spins is not right and they should be shut down.Crocodile blitz over 300 spins no bonus how do you get away with it scum.

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This company is run by amateurs and what do you expect when they move there operations department oversees.Spent considerable amount of time trying to sort out my account with somebody who i could not understand as there English was certainly not the best. Whenever you have a query it cannot be answered and has to be escalated to a supervisor. In short there are many other sites out there that provide a better customer service than William Hill certainly do. I am disgusted with this complany and would advise anybody never to use them unless that is you have a lot of spare time on your hands if you ever have an issue

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i been using william hill to have small bets for ages and there offices recently i lost 90 pounds on there casino game which was a promo this week they claiming they stopped my account because i lost 90 pounds because of safer gambling its the first time i actually lost that amount in all the years of betting . But it happen end of . i find it seriously appauling behaviour by william hill to even firstly abuse there position of this and instingate aconduct which is in breach of my human rights and clearly aimed at me as a female person as i know males friends who lose more then that on a daily rate and still have account not alter or stiopped for that reasons this is clearly a abuse of power by william hill and i clear action by them in discrimination laws. Anyone who bets on william hill who has lost 90 pounds in one day please review this message and send a forwarding message so i can take this further to the regulators and speak to my solicitors in terms of abuse to my legal rights and human rights of enjoyment where i was in no danger of any form of safer gambling laws and clearly this is abuse against a female for wrong actions and clearly is illegal Thank you for your time I will enclosed the email william hill sent me to show how they have handle this so badly Anyone who thinks this is wrong please support by boycotting william hill as a company .This is abuse by a regulated company and clear breach of human rights

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The app is horrid , it freezes stop working kicks you out and simply shuts down, time for a change me. Thinks sad though as been with them for years.Oh how the mighty have fallen

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Well after reading reviews 😲😲 just no wins whatsover. Shame cos i like william hill for their offers, you get better promotions than say sky bet. But just wondering if you ever do really win? 🥹

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Stay away..Had £64.28 on a gaming Bonus with waggering, check how waggering was going puff balance 25.48! Talked to customer services “the game was working fine” yes game was but ur server isnt… on hold for the “supervisor” person sat next to them in the call centre…. wont even close my account on requst so sent complaint to gambling commision..

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In my humble opinion this along with all other bookmakers are criminals given the green light to inflict crime on to the hard working genuine people.All of there casino games are rigged beyond belief.These machines say they have a good payout ratio to entice you into playing.One would expect after putting £80 into the machine that you would have a payout of more than 50p.It doesn’t suprise me at all as I said these bookmakers have been given the green light to commit crime.Don’t give them your money when there systems are heavily (RIGGED)

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Without a doubt the biggest rigged ripoff site of any casino cannot put into words just how bad this place is it’s shocking how bad all the games and promotions are along with the totally useless customer service it’s amazing they’ve managed to maintain a 1.6 rating here

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Another joke of a gambling company.These companies really need more pressure put on them when it comes to the problem I am encountering because I have come across this time and time and time again with every gambling company I have ever used except Betfair.It has now been 5 weeks that William Hill have been holding on to money in my account. They decided, after years of using them, that I required one of these “affordability checks” or whatever they are. I dread the day people ask me for mine because my finances are not set out like these people want so because it doesn’t flow with a standard pattern they have a meltdown and either completely exclude me or put me on something pointless like £200 a month.After explaining my situation to them I still get the same scripted responses from customer service drones over and over so I say “look, it’s fine, I am happy to not use your site, I’ll just have my remaining funds and be done with”. As stated, that was 5 weeks ago. They, despite 4 long phone calls and 30/40 emails, have still not paid it out after saying that they would.Can you imagine any other company in this country holding over £600 of a customers money for absolutely no reason whatsoever and there not being some hoo ha about it? It would genuinely end up as one of those daft bits in the news where there’s a headline “This company kept my money for 5 WEEKS!” with a picture of me looking dishevelled and sad beneath it.They’re a joke.

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Really appreciate for Customer Service Advisor- Ms Tina at Weoley Castle, William Hill Branch. She is very nice, polite and cheerful. Answer my enquiry instantly and giving outstanding solutions instantly. Really appreciate for her professional services. Thanks again.

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Wow, absolutely shocking company. The hoops I had to jump through to release the £10 I was owed back into my bank account was appalling. 100 do not use. They’re like the sports direct of betting companies. Short of signing a document in the excrement of Christ himself I wasn’t sure exactly what they weee expecting of me. Wasted more that £10 worth of my time getting it back, much more, but it’s the principle and don’t want them keeping my money in their grubby hands any longer than they have.

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Placing football bets at William hill is like…all 22 players on the pitch OVER 6 shots on target each and the keeper to score 4 goals odds2/1 honestly this place is a joke these days just scammers stay well away. And don’t even start me off with the slots

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On 4th of March, I opened a William hill account for the Cheltenham Festival, on 8th of March after slow checks I was finally emailed to confirm the account was fully verified. I deposited €500 and subsequently lost this during the Chelt festival.A few weeks later I made a further deposit of €1000, after placing a few bets that William Hill voided, I still had €1000, I then went to withdraw my money and the option was no longer available, I was unsure to why as they had not made any attempt at communciation. After spending hours on their AI like live chat and mail they requested a tonne of unnecessary documents, proof of funds, my writing my name on pieces of paper and holding them next to my face. These checks are ludicrous and as such I was happy to close the account and take my business elsewhere. Of course William Hill were happy to go against Gambling Commission rules of asking for further documents upon withdrawal which could have been requested much earlier. Bear in mind, I have not won a single penny off William Hill but they have now decided they won’t be returning my balance unless I provide said documents. Which I will not do, I am now trying to get an IBAS escalation number and SAR off them which they are hesitant to provide. All in all, do not bet with William Hill, even if unlike me you are able to win some money, chances are you won’t get paid.

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