William Hill PLAYER REVIEWS(3728)

sarah bemrose
05 June 2024
Comment from uk.trustpilot.com
Needs looking at, all games are set to not play fair or give any wins. Happy enough to take your money but never give anything in return. AVOID.

Mark Taggart
05 June 2024
Comment from uk.trustpilot.com
It's happened again, 3 times on the cash note bonus, and 3 times I won £3 every time,out of £3,10,20,or £1000 on play.did record it again and sent it out too,my favourite you know who,it's happened about 80 to about 120 times.somthing is wrong when it happens that many times.all tobe seen on YouTube soon,with the rest of wot I have recorded

Amanda
05 June 2024
Comment from uk.trustpilot.com
Thieves you prey on the vulnerable with gambling addictions and wonāt pay out big wins.itās time we all banned together to take them to court set up a PayPal for legal fees and get your winnings back then boycott them and bankrupt them!

alexandra
03 June 2024
Comment from uk.trustpilot.com
I have to completely agree with majority of the 1 star reviews left on here william hill are nothing but scam artists,charlatans and thieves. All the games and slots are rigged, bonus never comes in and if it does lucky to get £1! Steer clear this company should be shut down permanently nothing but con artists and thieves!!!!

Ja
03 June 2024
Comment from uk.trustpilot.com
I was self-excluded from William Hill online many years ago due to my mental health and gambling addiction. Despite this, when i tried to access my old account I was told by chat to open a new account as they cant find my details. I was able to make a new account with the same name, DOB, address, just a different email address... and deposit money and gamble. I was advised to request my deposited funds back by the GC which WH appear to be refusing to pay. This is highly concerning for problem gamblers like myself, not only are they allowing self-excluded players to place bets with them they appear to be encouraging it as the chat was fully aware I was self excluded. Only option is to take this further to ensure my deposited funds are returned and shine a light on their lack of safeguarding of the vulnerable.

Wayne Botelho
03 June 2024
Comment from uk.trustpilot.com
William Hill are the worst betting operators and customer service ain't got a clue. I keep getting emails regarding free spins but william hill have closed my account for no apparent reason. I was told last week and have an email stating my account has been reopened but its not. How does this company still operate.

customer
03 June 2024
Comment from uk.trustpilot.com
Every month down cash never in a positive position because these slots are so massively rigged utter horrendous place just ripping off customers constantly SCAMMERS AVOID THIS CRAP

Ron McKenzie
02 June 2024
Comment from uk.trustpilot.com
They hate the months between the end of the football season until September. Low deposits. Their offers are a joke. You have to gamble in hundreds to qualify for a miserable few free spins which you either a few pennies or lose. Their percentages are even more in their favour. They do not like paying out. You would get the bank transfer payment within 24 hours. Not so now. I bet on the CITY OF TROY in the English Derby and REAL MADRID to win the Champions league final in a nice £100 double netting over £600 return. Still waiting for my payout. I placed a stupid 50p horse racing bet today which lost. Making a point. They will take notice if you start doing the same stupid things they get up to. Paddy Power and Ladbrokes are alternatives. Give Hills a wide berth.

Dr Tom CHILTON
31 May 2024
Comment from uk.trustpilot.com
Iāve been sat in the Southport shop over half an hour to get pai Ā£205 because the machines have printed the scan code incorrectly The manager has tried to help but heās not getting any help

Donna Murphy
30 May 2024
Comment from uk.trustpilot.com
Been with WH for years. I enjoy a few weekend bets as I'm disabled and don't get out often. I recently lowered my weekly deposit amount. I now never win any free spins etc on the daily freebies. My account then was under review, their excuse was I needed to use gambling tools etc. My deposit limit is £10 a week (for the weekend). That really makes me look addicted, doesn't it WH? I told the agents and supervisors Allen and Brendan who disconnected me several times during a 2 hour chat. Now the agent informed me that my account is under review because of my heart and lung condition. Sorry but how insulting is that, they think we as customers are stupid. It just shows their level of ignorance and stupidity. Now I want to close my account, they are refusing to return what is left on my account until the review is complete. There's nothing for then to review, I'm making the decision to close the account. I used to enjoy this site, now they are vile, insulting and disgusting.

The Fernies
30 May 2024
Comment from uk.trustpilot.com
If I could score a Zero I would. Had this account for 25 years but now they are just a bunch of robbing lying monkeys aka their relatives 888. Received an email saying as a loyal customer I would get £20 free bet immediately if I staked £40. Staked the £40 them no free bet, went on live chat yesterday and said I'd have it by noon today. Still heve hee f****n haw and now my account has been suspended under review by the "Security Team". Whose running these companies? How do these bookies get away with having no telephone number to speak with a human, is it a ploy to make customers hang up on live chat which must be the most stressful thing known to man CLOWNS

Thomas Staton
29 May 2024
Comment from uk.trustpilot.com
Played for a short time before I got on to the fact that they will not pay out any winnings. Should be shut down! Had £90 in winnings to withdraw and have been given excuse after excuse and no pay outs. They will gladly take your money but will not return any winnings. Please avoid!

wayne lloyd
28 May 2024
Comment from uk.trustpilot.com
I'm very confused I've set a daily deposit followed all the gambling tools and im very careful what I spend but for no reason they've blocked me out of the bonuses so thay expect you to make a deposit onto their site but your not entitled to any rewards just don't get it thay can't even justify it they're just do it

Arturas
28 May 2024
Comment from uk.trustpilot.com
A company run by people having absolutely no manners. Scam, Spam - please do not use Mr Green, William Hill, 888 Casino (sister sites - money sweeper machines) - loads of crap and they just sweeps your pockets and then they apply loads of crap just to make sure you will never receive what you have invested, plus as their sister site Mr Green, they steal my money and ignored my every single email - so in general this triplets are money washers and AVOID ALL 3. No customer service! Ban, Block and AVOID.

customer
28 May 2024
Comment from uk.trustpilot.com
Utter crap lowest RTP massively rigged games now without a doubt top three ripoff sites designed to do nothing else but steal funds

Mary Herrington
27 May 2024
Comment from uk.trustpilot.com
If I could give it 0 stars I would ...stay away! most of these sites are now owned by this mob and are only interested in lining their own pockets!

customer
27 May 2024
Comment from uk.trustpilot.com
100% biggest scam site there is all these thieves do is steal just received 10 bonus scratches on millionaire genie after playing for days EVERY ONE DEAD not a single penny won how is that random and on a supposedly bonus game DISGUSTING place just exists to rob customers now AVOID this crap William hill are scum

Mr Phil Robinson
27 May 2024
Comment from uk.trustpilot.com
Had my account for years and they have recently closed it stating āsecurity checks had not passed criteriaā They asked for a photo of me holding my passport, which I sent. Then they replied saying it couldnāt be verified! I raised a complaint with them and they come back with the same reasonā¦..the picture was very clear! Then they started asking for complies of bank statements and PayPal accounts, images were sent, once again they say they are unable to verify without giving any specific reasons despite me asking multiple times.This has been going on for weeks now.They are absolute scum and are refusing to transfer me my balance from the account.

customer Neal.
26 May 2024
Comment from uk.trustpilot.com
Starting to use online & now know they will Rob & cheat you.First time my deposit was not right put in ā¬20 but only ā¬15 available after a lengthy chat ā¬5 was restored.2nd time they offered me a free bet at curragh for every ā¬10 staked paid me Fri but Sunday a problem, chatted again left it with Rod v went back 4 hrs later & not showing ! Re- chatted with Lois who gave excuses said I never opted in but did twice, then tried to offer me a freewill offer, of which I replied close account as I don't do buisness with cheats.Worst online bookmaker going Stear-Clear. No-stop emails with freespinns & free bets etc of which you don't get.

David
26 May 2024
Comment from uk.trustpilot.com
A year later another 1000 pound down at dead spins City I supose wiliam hill I'm just experiencing badluck for over 2 years not a single win on your slots 3000 down somehow I think your slots maybe and I might be wrong but I think there rigged!!!

Przemyslaw Jankowski
25 May 2024
Comment from uk.trustpilot.com
Absolutely Shambolic company. Stay away from their website. It's absolutely fixed. If u start winning they block your IP address and turn off free promotions. When it comes to slots and casinos u will never win anything coz it's completely rigged. Do your self favour and self exclude from these robbers!! RIGGED!!!!!

MR AC (London)
25 May 2024
Comment from uk.trustpilot.com
Useless. No customer service. Automated and go around in circles. Saying that as a shareholder.

BadServices
24 May 2024
Comment from uk.trustpilot.com
No issues when depositing money online casino , win & they do not want to pay but ask too many question to avoid paying out !! Revoke their licenses !! Protect the publicWilliam do not verify when you are losing money but when you win they want to verify and the process is do difficult it is too much hassle, they took over Ā£350 deposit without any issues , lost Ā£300 and then I wanted to redraw my Ā£50 and now they are refusing to release my Ā£50 until I submit proof but still allow me to play games, I guess so I loose all my money ! Proof of verification. Itās a scam from these online casinos. The list is as followsID must:- be colored- be valid- not have cut edges- include signature- photo must be clearProof of address must:- be colored- be issued in your name- include your address- have been issued within the last 3 monthsCard must:- be coloured- have the first 4 and last 4 digits visible- have the 8 middle digits coveredFunding Evidence must:- be made clear to us where the funds you use to gamble originated.These companies are run from abroad and by gangsters who should have their licenses revoked and the public needs protecting against these types of frauds and these companies should be held account for the theft they commit in the industry

customer
24 May 2024
Comment from uk.trustpilot.com
Utter crap this site has sunk as low as it can free spins pay out nothing bonuses and scatters on games very few and far between and pay pennys all games massively rigged just a horrendous place to play AVOID software designed to ripoff nothing more

ryan robinson
24 May 2024
Comment from uk.trustpilot.com
Absolute scam Iāve now spun over 2000 spins on hyper gold all in and no bonus Iāve shut it down now fā¦.. pack off scum bags also lost 10 blackjack hands in a row, nice one will hill

steven thorpe
24 May 2024
Comment from uk.trustpilot.com
This is the most ridiculously fixed app on the Internet. Since 888 own it and banned me from 888 almost 4 years ago and bought William Hill.They fixed it and ruined a British establishment. Typical Yankee attitude.The donkeys can't even accept the English language, they have to have American literature with the English language. Talk about robbery and butchery.Absolute doinks. š¤£š¤£š¤£ I C How U Operate.I dark lit rooms. š¤š

Eddie T J Naylor
24 May 2024
Comment from uk.trustpilot.com
9 pots of gold King millions played for 23 mins no bonus just constant teasing and slowly eroding my balance until it was gone there is no fun in that.

Joe Mack
23 May 2024
Comment from uk.trustpilot.com
Updated review as I've had an ongoing complaint with William Hill for a long time. My complaint was how they send text message promotions for in shop but they never worked and they never bothered to help fix it. Obviously done to get ppl in shop. After a long time of their complaint procedure I got someone who said they didn't send anything for online when if they paid attention they'd off seen the email complaint I made stated in shop promotion. Sums them up! Even their complaints team doesn't bother to read a complaint. Now I'll report them to IBAS and share my screenshot emails to all. People need to avoid scam sites like this

Julia
22 May 2024
Comment from uk.trustpilot.com
They closed my account without giving any valid reason. I suspect it because I was not losing any money. I won in the past(around 80 pounds)and it was so difficult to withdraw money, probably had to send 20 emails with attachments -picture of me holding my id, bank statement, card, there was always something wrong so I had to do it again. I suspect most people would give up at this point.. Don't use these scammers.

Russell
22 May 2024
Comment from uk.trustpilot.com
Do not join william hill, what everyone says about the withdrawing is absolutely true, but most of all thier customer service skills are diabolical, I was asking questions in regards to a bet and they didn't even have the terms and conditions for that, just said thanks for talking to us today, and closed the chat. I have since closed my account and will be sticking with paddypowers who have great customer service and no problems with withdrawals.

Michie
22 May 2024
Comment from uk.trustpilot.com
Wish I read these reviews before playing all week playing cant get one bonus on cash strike low payouts today alone 350.00 Not one bonus worse slots ives played

Ben
21 May 2024
Comment from uk.trustpilot.com
Scammerss - they suck you in with a promotion and want all sorts of ID to prove yuo are you after you deposit money. I have sent all the requested ID 4 times now, and still nothing. £100 down the drain. No customer service rep will help whatsoever. AWFUL. Go with BET365

Hayley scheurer
21 May 2024
Comment from uk.trustpilot.com
Joined about an hour before the Grand National.. only to place small bets..Deposited Ā£20.. went to bid and stated needed to verify my ID.. time was running out for the National, so I chose to withdraw my deposit and was going to cancel account..Only to find I couldnt I still had to produce my ID to take my own money out.. I hit withdraw and my balance went to zero..I contacted them online I disputed itā¦also no emails or alerts from them to confirm my actions.. I did argue my point.. but still uploaded proof of who I was..still nothing after a couple of weeks so I contacted them again..after an hour somone finally told me that my uploads wernt saticfactory though Ov checked my sent emails and they were very clear..they still have my Ā£20, its not winnings its from my Debit card, funds which I deposited.. personally I would never use them againā¦I hope this is not regular practice..my Ā£20 dissapeared from my balance and I have not been able to see it in my balance since..and when I asked they never told me where my money wasā¦?

Wendy
21 May 2024
Comment from uk.trustpilot.com
I won 2 £10 bet credits on a free game on the William Hill site. So placed a £10 bet on football Stats and won £32.00 which I withdrew £30 it was paid instantly in to my bank account, brilliant service, I then placed the other £10 on the last game of the season it would have paid out 5000 if it came in, William Hill suspended the bet, placed it on one of the other games again it was suspended strange. I put 2.00 on a horse which won, was happy with that. Have tried to take my winnings out of my account to discover William Hill have closed my account and only way I can get my money is to send in 3 forms of ID and a hand written letter !! What was I born yesterday keep the money if you want it that bad and I will keep my identity. AVOID THIS APP complete SCAMMERS

Courtney
21 May 2024
Comment from uk.trustpilot.com
Worst betting app I've ever usedDo not deposit any money unless you want to loose it all. Constantly asking to close apps after playing for a few minutes.

customer
19 May 2024
Comment from uk.trustpilot.com
Biggest pile of crap site there is terrible odds on football the biggest rigged slots of any casino just a terrible place to play Iāll guarantee 99% of customers are down loads on there account. AVOID

Oliver Antonio
18 May 2024
Comment from uk.trustpilot.com
How can this company be on trust pilot they stole my winnings then closed my account total scammers at the moment I am taking them to court

David
18 May 2024
Comment from uk.trustpilot.com
Ā£2170 pound down. and sorry u seem to be having bad luck this lifetime lol complete rip they DO NOT pay out on and slots just dead spin after dead spin

Julie Williams
18 May 2024
Comment from uk.trustpilot.com
My partner has a winning betting slip and the scan machine says it is not a winner and they refuse to pay him. I have emailed them twice and tried 3 phone number which they supply and they all say no such number Stay Clear

customer
17 May 2024
Comment from uk.trustpilot.com
Terrible just a complete waste of anyoneās time/money all youāll do playing here is line William hills pocket because you CANT win anything itās so rigged itās unreal the RTP is so low now and any of the decent promotions are long gone and itās only getting worse AVOID if youāre looking for a fun fair experience

Jaffa Jaffa
17 May 2024
Comment from uk.trustpilot.com
Here is another example of shocking game play.Play with 2k, drop down to £50, then my miracle get up to 1400.Change game and do exactly the same but when gaining back, you reach 800.Change game again, lose 800 and add 100 more.Not even 1 feature and now 2.1k down.

User Not Found
16 May 2024
Comment from uk.trustpilot.com
Do they pay out to anyone ? Does anybody win ? What is going on ? No good reviews everyone losing how is this possible ? I deposited on 3 occasions as maybe I thought my luck was just per session but nope 20p spins 1000+ not a single scatter on over 10 different games I kept changing everything to try change luck diff day diff time diff game .. same results insane £80 in 20p spins not a single scatter like how is that random seems impossible. I got 1 bonus round and won £4 insane.

A J
16 May 2024
Comment from uk.trustpilot.com
My complaint is william Hills stopped bog in the horse racing markets and they don't even offer a cash out on e/w bets. You can only pick up to 8 selections in football build a bet aswell. I certainly wouldn't recommend to anyone.

Justine Tanner
16 May 2024
Comment from uk.trustpilot.com
Have a friend who has worked for this company for years..the stuff i hear doesnt actually shock me..believe me all i can say is dont play the slots!! Highly volatile regardless of amount deposited/stake used YOU WILL BARELY WIN. My son used to play here for years and he had some great wins (when it wasnt bought out by 888) all i can say is hes been doing it for 18 years and noticed a huge change in payouts and the bonuses doing nothing across multiple games..safe to say he closed the account and went elsewhere. They are robbing you blind!!

Carley grattage
15 May 2024
Comment from uk.trustpilot.com
āAbsolutely shockingā very few wins and only pays out pence, played on a variety of games on Ā£1, 80p, 60p, 40p and 30p all still the same, loose,loose,loose. Scatters rarely come in and if they do nothing for the first 7 then pennyās for the last 3. Deposited over Ā£400 with no wins only a few pounds like Ā£4 odd. There is better sites out there than this. This used to be a ok site to play on but donāt know what as happened as itās gone absolutely rubbish and no fun to play anymore. I will update if any change but in the meantime keep your money in your pocket or go play on another site and avoid this site at all costs .

steven thorpe
15 May 2024
Comment from uk.trustpilot.com
Worst poker available today, always river gets ya better preflop cards. 4 years of it so what's random... R. N. G isn't and needs fixing..Oh yeah it's already fixed..So people stay broke instead.888 are. Inaudible Xxxxxxx Xxxxxxx.When you fall ill be there..Making sure nobody catches you. š.Priiiiikkkkz

Staniskav Tokar
14 May 2024
Comment from uk.trustpilot.com
Be aware of this legally scamersI do win £15699 on deal or no deal vegas millions.This scammers pay me out £274 of mistakenly of browser.I do make complaint after 11 days the advise me to clear cache and reinstalled appsWho a joke The issue now the suffering its that im from solicitors family and a will sue them every penny that the owe me.U guys will see on national news how im deal with this scamers

customer
13 May 2024
Comment from uk.trustpilot.com
Wow words fail me just how much these thieves steal from there customers it literally doesnāt matter what game you play itās the same featureless rubbish DEAD SPIN after DEAD SPIN just WILLIAM HILL stealing your funds without any chance of a decent win sports bets are laughable they canāt just say 2+ goals itās always this over 1 goal over 3 shots rubbish? Itās just the worse definitely due another investigation and massive fine

Philip Evans
13 May 2024
Comment from uk.trustpilot.com
Epic Offers - Weekly E mailsEach week they send me their 'epic offers' only for me to click on the link which tells me I am not eligible.Used to enjoy using WH in the past but new owners have ruined the customer experience.
LouLou
05 June 2024
Comment from uk.trustpilot.com
Disgusting company signed up on a promo code offering 200 free spins if i played £10 on a certain game i did this and no spins waited and contacted the support team who informed me they had decided after reviewing my account that i was not able to get the 200 free spins what an absolute con so id avoid as to me they never come good on what i signed up for so deleted account immediately !! AVOID AVOID AVOID
Disgusting company signed up on a promo code offering 200 free spins if i played £10 on a certain game i did this and no spins waited and contacted the support team who informed me they had decided after reviewing my account that i was not able to get the 200 free spins what an absolute con so id avoid as to me they never come good on what i signed up for so deleted account immediately !! AVOID AVOID AVOID