William Hill PLAYER REVIEWS(3728)

Alikhan Sedanov
01 February 2024
Comment from uk.trustpilot.com
Who gave them license in Spain? They are breaking every single law! It’s been 3 month, I’m still waiting for my money!! Ridiculous! I Writing to support every week, they keep feeding me with lies. Can someone help me with a good lawyer that will help me sue them?or a service that will get my money? They are not even paying the deposit!!

Graham Smith
01 February 2024
Comment from uk.trustpilot.com
Some appalling service these last few days where the only option is via chat once you get past the chatbot. Without going into detail here I queried a bet settlement that involved selection of bet boost. The bet won and Best Odds Guaranteed was applied; the settlement stated “ you won an extra £xx with Boost and BOG. However only BOG was applied; why when I selected Boost albeit in the belief both are spplied. On querying I was told a supervisor would check and email ~ no email and when queried I was told Boost and BOG cannot be applied although nowhere in the T&C’s is this an excluded combination. I queried again on this basis and was promised an email within 12 hrs- not received either to inbox or junk. Back to chat and sent a copy (allegedly of the email) which merely stated bet settlement was correct - no mention of Boost/BOG and, while stating I can take the complaint further, no indication of how or where. Indeed the complaints page on the website merely takes you to the chatbot. I was promised that it would be looked into and I asked for an email covering the points in writing. Again all I got was a message left on the chat saying basically thanks for the feedback - clearly they don’t want to admit to an error or show me the T&C - ( doesn’t exist ) I will be closing my account in time having withdrawn my balance. This level of appalling service seems indicative of this company even when supposedly passed on to a senior supervisor - beggars belief the lack of empathy and inability in answering direct questions. Plenty of other options with other companies thankfully would be my advice if considering using William Hill.

Anna M
01 February 2024
Comment from uk.trustpilot.com
Can’t comment on anything to with odds etc, however when I started the registration process, the tick can’t be removed from their marketing box so I didn’t proceed further as I don’t want marketing rubbish. IT IS ILLEGAL TO NOT GIVE PEOPLE AN OPT OUT OPTION!

customer
31 January 2024
Comment from uk.trustpilot.com
Thieves massively rigged games penny payouts without a doubt in the top three worst sites you’ll play hundreds of losing spins and not a sign of a bonus AVOID these scammers don’t sign up

Peachy
31 January 2024
Comment from uk.trustpilot.com
If I could give a 0 star I would, don't waste your money, the odds are really low, slots never pay out, take your money and give nothing back absolute rip off and scam artists!

Curtis Lane
31 January 2024
Comment from uk.trustpilot.com
I URGE EVERYONE TO AVOID AND DEPOSIT ELSEWHERE,I used to deposit on william hill but lately the odds have been so poor thats not happening anymore. William hill are just getting greedy now. Its next too impossible too win nowadays. Avoid and enjoy a chance of winning on a different site that dont lower the odds on already awful R.T.P rates 😉 😀 Scammers for real.

Lewis Moore
31 January 2024
Comment from uk.trustpilot.com
Well first of all the bonus drop game I’m in my second period(other year or so back) where everyday I get X for several weeks.Made a complaint about multiple things got rebuked, then provided photo evidence and now’s its deadlock.My account has lost some promos I go on live chat(chat bot) told my accounts restricted safe gambling… deposited £20 in 1 month over Christmas because spent on other things. Went through to agent copy and paste closed chat…,

MIsa
30 January 2024
Comment from uk.trustpilot.com
Thousands spins for bonus and winnings between 5 to 30 pounds. Conclusion: lose 100 pounds win 10, lose 200 pounds win 20, etc. DECEPTIONThere is no option to win. Not with William Hil.

Liliya
30 January 2024
Comment from uk.trustpilot.com
Restricted me althought I have done nothing wrong. Agents tell me nothing wrong with my account. But the problem persists as I cant opt in to promotions

Jay Singh
30 January 2024
Comment from uk.trustpilot.com
Wish I read the reviews first. Robbery! Gave me free bets which I turned into £85. You need to deposit money before withdrawing tried to do this & my account was closed no notice no communications at all, after I spent ages online on live chats & calling wrong numbers I just about found out I needed to submit ID again no notices of this. I’ve submitted all documents besides proof of deposit as my account is closed & I have used free bets I do not have proof of deposits, I provided what proof I had only to be told it’s not good enough. How can you request proof that does not exist. Bottom line is FREE BETS is a no go because once you earn a little bit of money from it they’ll shut you down & make excuses as to why they can’t open your account back up. Shocking customer service. Obviously nothing will come of this review but just a notice it fellow betters/gamblers to not waste time with free bets. SCAM!!!

Eddie T J Naylor
30 January 2024
Comment from uk.trustpilot.com
do not play Gold Cash Freespins Megaways just got the bonus paid £0.00 total disgrace!

mark eff
30 January 2024
Comment from uk.trustpilot.com
avoid ALL gambling firms based in corrupted to bits GIBRALTAR, its renowned for crooked operators, and read up on their scams

Grave Digger
28 January 2024
Comment from uk.trustpilot.com
Absolute buffoons, suspended my account for trying to take my money out, what a bunch of jokers.Avoid these fools. Absolute low life scumbags.

Amy
28 January 2024
Comment from uk.trustpilot.com
Horrendous-£7843.72 in one year never get a play evil disgrace of a site the worst there possibly is block me from the 5 spins I don’t care only win 10p if that any way you are diabolical

Ronald
27 January 2024
Comment from uk.trustpilot.com
Been ok so far not the best odds given on football . Been doing ok on occasional free spins and bonus drop .easy to sign up

SB
27 January 2024
Comment from uk.trustpilot.com
Shocking customer service,keep sending to links and rules but no real answer why.I have been customer not even for a year,not even win that much from them.Questioned first time a bet which they were in a wrong but keep sending me to rules emails etc and it was simple maths!

A S
26 January 2024
Comment from uk.trustpilot.com
Tut can’t post with a zero star so unfortunately had to give 1 star Played WH for about 8 month first month wow won practically every week some decent wins . Well don’t be fooled after months after constant deposits I get emails telling me about depo tools so thought okay I set a limit , still depositing every month up to my limit no returns on slots or bingo . Thought run of bad luck so I’d take a break . On returning still no luck numerous depositing again then they decide to restrict me from playing their promotions lol wow !! So I took a 30 day break if I can’t use the promos I thought stuff you anyway my 30 days is up and I tried to log In , now it seems they have blocked my account unreal what a disgusting site treating customers like this oh and people check your credit files as they check affordability on you !! Funny you take as much money as possible beforehand Avoid it’s a big fat greedy company who scam the public Im not pursuing this matter because I’d rather eat dog poo before I ever play on this site again !

16 26
26 January 2024
Comment from uk.trustpilot.com
Williamhill can have all the tools to help punters with gambling ie set limits, time out,etc,etc, But the one thing still remains They are nothing but ruthless con artists, that ripp you off. They have no morals, or standards. There betting shop machines are the biggest con ever.. also their staff are overworked because nobody wants to work for them. And they say if the machines were taken away from betting shops then this would create redundancy. My backside. There's no staff as it is.

Mr Erkan Demirtas
26 January 2024
Comment from uk.trustpilot.com
after being playing for four years, I have realized they stopped me from playing by saying that connection issues made me lose that hand online.Please do not play any single penny in this company so we can show our power to gaangsters.Don't spend time here unless you want to get robbed by professionals?

Alexandra Davies
25 January 2024
Comment from uk.trustpilot.com
Jesus William hill I thought coral was bad! Your slots do Not pay out whatsoever. Why advertise free spins, bonuses etc but never win them. Just spent £20 and won £1. Big bass U hit the scatters but u don't actually win anything with the free spins. Wow. Closing my account. Pointless. It's not even fun.

Darren Williams
24 January 2024
Comment from uk.trustpilot.com
Like so many reviews I also have had a bad experience with William Hill.They offer promotions and don’t fulfil them, have a product that’s outdated, slow withdrawals, a glitchy app that freezes and very poor customer service agents who have admitted they have not been trained.I thought I was the only one until I saw other reviews and their poor rating.Terrible Terrible Terrible

Mark Unwin
24 January 2024
Comment from uk.trustpilot.com
Stay away from William hill there customer service is really terrible making you wait up to 2 hours sort problems that don't get sorted you don't win they just take you're money no payouts hardly any bonus if you do its so little I would avoid this gambling site.

Jodie Rashford
24 January 2024
Comment from uk.trustpilot.com
If you like watching your money get taken, this site is for you! I self-excluded from here because it's absolutely dreadful.IF YOU ARE READING THESE REVIEWS, DO NOT DEPOSIT HERE. Ref: 240123-003421Genuine Review :)

steven thorpe
22 January 2024
Comment from uk.trustpilot.com
Same again.Doesn't matter what I do.Totally simulated.I'm only playing now to try and get paid so expect me to be making a lot more comments 🤣...............No more than 24 hours later I played the 50 dollars daily freeroll and called the first hand at 20 chips of the 2000 you start with I have K 10 Clubs.Guy or gal goes all in so I call, they have K 8 hearts and hits the 8.Cmon.Yeah right, random after almost 20 complaints 😂🤣😂🤣 I see a pattern on the poker side and from the negative side of comments 🤣🤣🤣 pathetic.

Aidan
22 January 2024
Comment from uk.trustpilot.com
The problem with William Hill is simple the reward you get the longer you play is no more free spins on more wins & no more scratch off the days no matter how much you put on its the best when you first download & qicky terns into the worst gambling app after 🙃 I've done with the William hill now

Eddie T J Naylor
22 January 2024
Comment from uk.trustpilot.com
111 spins on one slot no bonus or decent win it is a scum site still ripping everyone off.

customer
21 January 2024
Comment from uk.trustpilot.com
Scum bags massively rigged site top 5 in the worst dead spin after dead spin you can’t win here obviously still trying to claw back funds after there huge fine AVOID if you genuinely want to play a fair fun place and have a chance of winning reluctantly giving 1 star

Stephen Taylor
20 January 2024
Comment from uk.trustpilot.com
I won £20 on this site. They asked me for all relevant documentation. I sent it in then they removed my account. Whatever you do DO NOT!!!!!!!! Use William hill absolute con artists. Terrible company.

Mr DODD
20 January 2024
Comment from uk.trustpilot.com
I asked a simple question. Why do Wm Hill not offer Best Odds Guaranteed on all races ? The operative didn't feel that he/she could answer the question and put me through to his/her supervisor. I am still waiting for a response.Why is their customer service so bad ?It is either that their staff are lazy or that they do not employ sufficient staff....and why do they not offer BOG on all races ??

James David
20 January 2024
Comment from uk.trustpilot.com
Absolutely shocking. I had no idea about how bad they were. I had been losing relentlessly for months and lost a lot of money and couldn’t work out why it wasn’t happening for me. I didn’t know what I was doing wrong but then I looked into things. William Hill doesn’t pay out. Unfair RTPs and games with restricted bonuses. I know alot of gambling sites do this now they’ve made it terribly hard to get any bonus on any game but I think William hill have really made it extra difficult because it just doesn’t happen. I did over 700 spins on a game and didn’t get 1 bonus, that’s not right. Not to mention when you do win it’s nothing good anyway it’s not worth it. I’ve done my research and now found out how corrupt they are. Do not waste your money with them. Also customer service is shocking.

Grasu Cristian
20 January 2024
Comment from uk.trustpilot.com
Worst ever, on slots u will never win something, absolutelly 0. 0! Anyway they been caught scamming slots, and paid lots of money as a penalty for this…scammers

Wayne Thompson
19 January 2024
Comment from uk.trustpilot.com
If you want to win money via the casino don’t bother. In fact it’s not just William hill, it’s every single gambling company right now. Disgusting rates of pay and whenever you do land bonus games which if very few are far between, you’re lucky if it pays out 5/1, extremely lucky. Gone are the days of winning a couple hundred quid! Scumbag companies like this have jumped onto the “know your limits” load of crap but their solution is to give you nothing in return so you don’t become hooked. So they’re constantly making money without paying out decent sized winnings. Legal robbers that’s all these companies are anymore! AVOID AVOID AVOID

Eddie T J Naylor
19 January 2024
Comment from uk.trustpilot.com
LacyLady it has been bad for so long, don't expect a miracle since 888 took over they have gone William down hill.

Joe
19 January 2024
Comment from uk.trustpilot.com
I wouldn’t waste your moneyy been on this site for many years for them to recently give me a max deposit limit of £100 then to do myy deposit limit then they remove my daily promotional offer witch you have to deposit to actually be eligible.. all seems abit backwards to me how they let you do your deposit limit then remove your daily promotion of free spins chance.Don’t waste your money honestly go somewhere else there are many better online casinos out there..

James Miller
19 January 2024
Comment from uk.trustpilot.com
Odds aren't the best but they also have retail shops which are decent.

LacyLady
19 January 2024
Comment from uk.trustpilot.com
Honestly for such a big company its a disgrace that they use possibly the lowest RTP of all online casinos. Please please check the RTP of the slot you're going to play before you give them any money. Especially on Play N Go, I couldn't understand why it was so bad until I checked. You won't win here save your money. The versions they use are on a par with all the dodgy casinos out there, I expected better from such a big UK casino. Disgusting.

steven thorpe
18 January 2024
Comment from uk.trustpilot.com
Same xxxx different day just went from 3rd to out at 13th position with 12 paid.45 plus hands in a row and couldn't have won 1 of them.Random my xxxx.Totally fixed simulated poker hands.0 stars.

Curtis Lane
18 January 2024
Comment from uk.trustpilot.com
Hardcore scam. Impossible too get wins. Worse odds i have ever experienced... weeks and weeks of play. Always on the same slot and never a win. Insanity how bad this company is... supposedly one of the biggest casinos? No wonder when they rip people off left right and center!

customer
17 January 2024
Comment from uk.trustpilot.com
Utter rubbish totally rigged waste of time reactivated my account after over a year of not playing this crap and account is already in the minus don’t bother playing here

Jh
16 January 2024
Comment from uk.trustpilot.com
Hi I’m having really big problems at the moment with the slots online , I’m 33 and I got banned from William Hill when I was 14 and I’ve still been Allowed to gamble on line and in shops all my life William hill have ruined my life I’m getting a solicitor now and going to take them to the papers

Mark Gallon
15 January 2024
Comment from uk.trustpilot.com
absolutely disgusting site, in my opinion one of the worst slot sites out there I've put hundreds into william hill and had only very small non withdrawable wins. Around half way through the game or during features a reconnecting pop-up emerges on the screen this has happened numerous times at various locations so definitely the site. terrible stay well clear. betfair is ok and sky vegas is also ok and way fairer with there pay outs.

steven thorpe
15 January 2024
Comment from uk.trustpilot.com
If I could give 0 stars I would.I got banned from 888 poker for telling people that it's fixed and they said nah it was for self exclusion. Yeah right.Now they own william Hill and 14 months ago blocked my william Hill account from promotions.Ever since I haven't won close to what I normally or used to win on free poker.All I can advise is if u don't spend money on the app then don't expect it to be RANDOM.it's obviously not.Watch oceans 13 and make sure you pay attention.They used to bury people in the desert for speaking like I am now but all they can do is ban me from William Hill and I'll take the risk thanks very much.It's more to comment on as long as I'm here to comment.

Paul Jessop
15 January 2024
Comment from uk.trustpilot.com
I have a friend who works in William Hills. Apparently the company is being investigated at a number of sites as the machines haven't been paying out at the correct odds mainly the roulette. Corrupt company.

Lisa
14 January 2024
Comment from uk.trustpilot.com
I got out of the financial mess only because I learnt to investTEDSTONE INVESTHas shown me the path to generational wealth.

Mr Bahman Rahimi
12 January 2024
Comment from uk.trustpilot.com
Willihm hill cheat they add or subtract points in basketball games if you bet spread. So you lose I have photos here shows that at half time the game was 46 to 31 but will hill put up 46 33 so you lose at half time if you spread 76.5 under They scum

Nikki Jeffries
12 January 2024
Comment from uk.trustpilot.com
I believe I finaly figures out william hill.So you deposit £100, max return back is £5Deposit £200, max return is £150Deposit £800, max return £200Basicaly meaning if you Deposit atleast £5000 and of your realy lucky then you might get back £1000.All this means, you will never win anything over your Deposit.I'm a further £2500 down in the last 10 weeks.£340 just now.I wasn't winning anything on my old favourite game so decided to try a different 1 and yeh that's the same.On other hand, pappy power, 2 good size payment from winning, in the same time period, yes I am still down but atleats its fair compared william hill

Mark Armstrong
12 January 2024
Comment from uk.trustpilot.com
Eyes of horus free spins feature won @ £2 a spin feature re-triggered during free spins so a total of 27 free spins to return a win of £14 absolutely disgusting. #RIP-OFFWILLIAMHILL

James Thomas d
12 January 2024
Comment from uk.trustpilot.com
Well another customer William hill lost tonite my wife finally had enough spends her £35 a week deposit limit what they set her not what she asked for and they just take it week after week and give nothing back 17 months and not one withdrawal from slots they have also took scratch of the day away which was getting rubbish anyway wanting you to do accas on horse racing good riddens to this site….people don’t waste your time get over to sky

Mantas Petkevicius
12 January 2024
Comment from uk.trustpilot.com
I just deposited some money to williams and win try to withdraw.my account was stopped working ask for id adress.send eveythink.without normall answer just blocked me.no money that I deposited and withdrows.The worst online casino.
Customer
02 February 2024
Comment from uk.trustpilot.com
Compared to most gambling sites I have used, WilliamHill are awful. I had a deposit limit of £10 a day. Never win anything. Nothing from the free spins. Nothing ever. My account is about £300 down in the past year lol I think they are a scam. I will stick to virgin games I trust them more
Compared to most gambling sites I have used, WilliamHill are awful. I had a deposit limit of £10 a day. Never win anything. Nothing from the free spins. Nothing ever. My account is about £300 down in the past year lol I think they are a scam. I will stick to virgin games I trust them more