William Hill PLAYER REVIEWS(3728)

Mr Galpin
11 January 2024
Comment from uk.trustpilot.com
"The big 5" Oct-Dec 23Ladbrokes 9 / 10Coral 9 / 10Paddy Power 8 / 10Skybet 7 / 10William Hill 0 / 10As it stands William Hill heading for a minus rating next time around, unexpected non runner

Curtis Lane
11 January 2024
Comment from uk.trustpilot.com
Worst odds going. Won't be getting anymore fromm me. Absolute theives!

Tj
10 January 2024
Comment from uk.trustpilot.com
Big bass megaways hold and spinner RTP needs looming at play every week and it gives nothing every 1000 in plays in gives you maybe 1 bonus and I'm only playing £2 spins and nothing you finally get bonus every 1000 and it gives you under 100 every time what william hill will say like all the providers it's random etc because nobody can prove it, if it was random there would be random wins also

Kay
09 January 2024
Comment from uk.trustpilot.com
Signing up and was refused an account think I was lucky after reading reviews.Then I start getting emails how are you getting on then another 30 free spins.What a f.....g joke of a company.

Simon Gama
09 January 2024
Comment from uk.trustpilot.com
Technically should be 0 stars, made an account and signed up for the first time on William Hill, sent in my documents (driving license and bank statement) for a verification process and got an email saying my account is permanently closed minutes later, went on live chat they said that I couldn’t do anything and that any funds on the account would be withheld and the reason was because they claimed my documents were false, I have no idea how they came to that conclusion and they also said they strictly cannot reopen my account, these are the exact same documents I’ve used to sign up on bet365, skybet, betvictor and other bookmarkers. Luckily had no funds on my account but just goes to show you what some of these scum bookmarkers are capable of. Be careful with your money on your William Hill balance.

John
09 January 2024
Comment from uk.trustpilot.com
Horrible betting site. After having some winnings from free spins wanted to cash out but they blocked my account due to verifying it and asking for ridiculous proofs. Unfortunately, being unable to fully complete our verification checks using the document images supplied.We still need a PHOTO-HOLDING copy of the following in a JPEG format: This should be a selfie with you holding the documents below.- A proof of address, we only accept bank or credit card statements SHOWING ALL THE DEPOSIT MADE TO YOUR WILLIAM HILL ACCOUNT.- Your correct William Hill username/account number is written on a piece of paper.Even if i send them everything they still dont accept and keep saying there were unable to verify. Dont use this app.

stewart pike
09 January 2024
Comment from uk.trustpilot.com
Played 3 wizard mega blaze , I had 5 orbs which is a respin , lock and load and they never paid out on it , which tells me it's rigged , contacted William hill through messages . Supervisor joy said it was not a win line , looked up rules of game , she is wrong , I sent screen shots of win plus the rules and then they refused to answer messages . Gambling commission is the next stop ..DO NOT USE WILLIAM HILL ITS RIGGED ITS GAMES 100%

steve monaghan
09 January 2024
Comment from uk.trustpilot.com
So getting in touch with William Hills is now virtually impossible unless you speak to a "Bot" or pay premium rate to speak to a Human being. Had a 16/1 winner on Sunday but SP was 28/1. Apparently they don't pay BOG anymore for a better customer experience??? Never even knew they had stopped doing BOG or obviously I wouldn't have put bet on with them. I will only bet with Bookies who do BOG from now on and so should everyone else!!

Mr Galpin
08 January 2024
Comment from uk.trustpilot.com
Should be minus 1 rating Avoid at all costs provided all my personal information to open an account have never been able to access, suspect my details have been misused not been able to get any answers from William Hill in 3 months - avoid this company

John Dutton
08 January 2024
Comment from uk.trustpilot.com
id like to thank william hill online as well as at shops ive had really good time with this company i win i lose i do bet heavy at times but every time they ask all right questions about capabililty to gamble this company is as fair as you get i go out my way to go to thier shops in northumberland areas staff fantastic well done william hill you care

Joanne Boyden
08 January 2024
Comment from uk.trustpilot.com
I'm sure the bingo site is fixed, needs looking into by the gambling commission for sure. Everytime I play its the same winners in the same rooms. I've never seen so many repeat winners on any other site.

stewart pike
07 January 2024
Comment from uk.trustpilot.com
Been with William hill few years now mostly for the gee gees , trouble with William hill is the slots on the site , so bad it's surreal and the gambling commission should investigate this company as the reels slip , I had a £2000 pound reel pop up and then it slipped to 20p ...last time I will use William hill for slots , there is no way that you can win what they say no matter how they say the jackpots are real .they are not , machines definitely rigged . Shame on you William hill !!!

16 26
05 January 2024
Comment from uk.trustpilot.com
Stay away from their slots games. Advertise bigger stakes for more of chance of features dropping in did a gamble on extreme fishing.Tried £5 per spin. Won 15 free spins. Have a guess what I won. £2.50p let it roll again feature drops in again at £5 stake. Got 12 free spins. Have guess what I won! Nothing, zero,zilch, what a conn. Never ever had any win to shout about. Worst gaming site in the world fact. Everyday I'm hearing different things about william the bandit Hill. Doesn't pay out on bets, deploys every tactic going to not payout. Gambling commission should be all over these. No wonder they have been fined millions in the past.

Minever Welch
03 January 2024
Comment from uk.trustpilot.com
Every spin no win slots . Spending hundreds on 50p without any bonus round . Would not use anymore , disappointed , bad , bad bad Not recommending at all . Also games .are slow

Lewis Moore
03 January 2024
Comment from uk.trustpilot.com
I’ve used WH for many years started during lockdown, the daily scratch of the days always had decent offers, the bonus drops was always fun along with the free spins.I never wanted mention this as I know it’s too crazy to be taken seriously, but I’ve had this week 3-4days in row no bonus drop prize. Back beginning of this year I had literally 3 months of no bonus drop prizes.Is this rigged, could be are Thea scratch of the days tailored to certain people who are loosing, maybe . Either that or very strange coincidence Also they’re customer service on live chat is pretty poor now days, multiple promotions not credited, live chat escalations what never happened. Closing and ending chat based on they’re outcome resolution not mine…Good luck, I saw take the free spins while you can, as it appears they will alter your account at some point to stop this

Nb
03 January 2024
Comment from uk.trustpilot.com
This company is horrible, customer service is very very bad, website always having problem . Avoid avoid avoid

Paul Jessop
03 January 2024
Comment from uk.trustpilot.com
Beware of staff especially the Liverpool county road office. I placed a bet the ticket didn't come out the machine they printed a new one. Had 2 winners a double paying £216.00. The following day I went to cash the machine said it had already been cashed out. Emailed William hill who investigated located me at the shop through images but 2 hrs later when the bet was fraudulently cashed no image of the person cashing it. Avoid obviously don't check their staff.

customer
03 January 2024
Comment from uk.trustpilot.com
Utter rubbish probably the worst of them all the slots are so bad it’s unreal blatantly rigged you can’t win just dead spin after dead spin DONT sign up here just about to delete this crap again after two months of reactivating my account

Kevin Godley
03 January 2024
Comment from uk.trustpilot.com
Awful site the william hill games are absolutely disgusting not had one withdrawal. The bonus never comes won't be using this site as the odds of a bonus is Awful I would recommend looking at other sites if my experience is anything to go by

customer
02 January 2024
Comment from uk.trustpilot.com
company is shocking, customer service is a awful. took my bets and suspended my account for no reason. do not use going back to sky bet.

customer
02 January 2024
Comment from uk.trustpilot.com
Recently reactivated my account after over a year of leaving this place alone and after two months I’ve realised why I did in the first place 👎

Minever Welch
01 January 2024
Comment from uk.trustpilot.com
After spending on slots over 300 £ playing bass psplash on 50p and couldn't get any scaaters I can say really don't recommending . I am playing on another sites and always max after second deposit I will get a bonus round but never with w.hills . . For so many deposits on low rounds 50p non bonus is disappointing. Once again- Not recommending at all and will not use never ever again. That is been like that for very long time yet - always hoped it may get better but isn't worth. 1 star is a lot

Me me me
01 January 2024
Comment from uk.trustpilot.com
Horrible for slots Been ages playing with william hill but is been over a year tere where I never ever had a win - to many deposits and just not getting any scaters . Pages showing errors , games loading very slow , non scaters . . Not recommending at all . Really disappointed

Sam W
01 January 2024
Comment from uk.trustpilot.com
Don’t join this scum! They steal your money and then block your account. All bookies are scum but these top the list. They have shops closing and losing major sponsorships so stay away from these thieving low life c***s

Dianahh00 Tumasevica1
31 December 2023
Comment from uk.trustpilot.com
Scammers even on new year keep the slots of for them it’s no point how much you deposit they only eat

crackhead
31 December 2023
Comment from uk.trustpilot.com
Amazing win after win. I’ve had 50 wins in a row on some of there slot games ,There jokepots always activate for me tooI mean the deposits keep on comingGreat looking site great games You can leave your job when u sign up because you will be making so much moneyFrom the wins

Andrew
30 December 2023
Comment from uk.trustpilot.com
Worst company ever stay away they cheat and scam you on everything even the free games. STAY AWAY BAD Site. Poker is disgusting at William hill they use computer generated players to play you and guess what you never win. STAY AWAY scamming betting site.

Monty burns
29 December 2023
Comment from uk.trustpilot.com
William hill and their team are a bunch of liars.Was told by customer service rep on my parlay if one of my legs was ineligible before the game starts because a player was out injured the bet would be void and refunded.... The bet lost.Then when i call back they say only the leg is voided. I called and spoke to 3 different people all saying " if one player is out the BET is voided" then i show them the bet and then they say " only the LEG is voided" !! these are two different things and they change the rules to bend in their favor. Then the tech suspended my account without my consent and have been trying to get it closed for several weeks now as they drag their feet and avoid my emails. Once they finally follow through and close my account it will take 4-8 weeks to get my money!!also if you make a player prop parlay with 2 different stats the odds don't stack for mulitple bets but if one looses during the parlay YOU LOSE! Scams layered into their new system on purpose. Avoid this service.

Lokesh Kumar Dwivedi
28 December 2023
Comment from uk.trustpilot.com
Very old accout played a lot but last few days they have done some setting in my account i feel. 0 win slots dead, live game sucking my money, around 2k loss in 10to 15 days. Slots dead 0 or low win. I did not want to give negative revirw but they have something wrong with my wh accouny. Stay away. New player some win after that lose only. Same landbroke does. Stay away save money.

Steven Oswald
26 December 2023
Comment from uk.trustpilot.com
been with William Hill for around 20 years betting online with no problem what so ever, then for some unknown reason they put a betting top up restriction on my account, when I contacted them through their online chat forum I was told it is the Gambling commision that put these restriction in place to keep us safe, when I said to them I don't need to be kept safe as I am just a small stakes punter, they said I would have to send my bank details to them and a recent P60 to show them that I can afford to bet. Well after 20 years they have taken my money without asking me about all this Nonsense about finances. I do believe other websites also now ask for proof of affordability to bet. I normally just place a 50p lucky 15 on Horse Racing and play the odd game of Bingo, now this little enjoyment has been taken away from me all because of these bloody prudes, Absolutely disgusted with it all.

steven thorpe
26 December 2023
Comment from uk.trustpilot.com
Avoid like covid unless you have money to burn.Same as partypokerDate of experience is 2020 to 2023/4.

paul gibson
25 December 2023
Comment from uk.trustpilot.com
I won a few pounds with William Hills and I'm not talking many hundreds so they cut me out of all their promotions. Their founder Billy Hill would be turning in his grave. If you want a company who respect and value their customers then join Coral... They actually treat their customers fairly and give you a great experience

Daddy
25 December 2023
Comment from uk.trustpilot.com
I am not even interested properly men who have blitz hundreds hoping to to struck a winner (real chance) will tell you that the first 3 are to get you hooked (drug) then they will eat your balance very quickly "and 2/3 wins that is half your stake back. No luck trying to play normal "time to hurt there pockets (family men) these other recent reviews are beautifully correct. The thing is numbing I don't care about a couple hundred quid what I do care is about the principle. Willy you take shlong out of customers who wants £1 free bet shows your true colours brokies

Eszter Davidhazy
24 December 2023
Comment from uk.trustpilot.com
I have been playing it for over 1 year. I thought I would experience that it is really as bad as the previous reviews wrote. Unfortunately, that really doesn't play fair, just takes your money and waste your time . Better spend your money elsewhere! avoid !!

john williams
23 December 2023
Comment from uk.trustpilot.com
I cannot say enough bad things about this sportsbook. It is absolutely, without the slightest doubt, the worst sports book in the history of sports books and should not be allowed to operate. The app is clunky and slow, the kiosks at the books are always out of order and this location in Incline Village (Hyatt) is always lacking attendants. They should be bought out by a real sportsbook so we can actually get some bets in.

Andrew Smith
23 December 2023
Comment from uk.trustpilot.com
Disgraceful company, doesn’t want to payout when you win.Should be totally ashamed of themselvesAvoid this lot quick to take your money but a total nightmare to get it backWelches

Andrew Brownsword
23 December 2023
Comment from uk.trustpilot.com
What's disgusting about William Hills is that they advertise themselves as excellent (endorsed by McCoy etc) but actual experience is very very poor, early price kalooki kid 4/7 returned odds against, they never give best odds and because locally they have no competition they just rip punters off. They encourage gamblers to get into trouble all round awful

R.GANFIELD
22 December 2023
Comment from uk.trustpilot.com
Absolutely disgusting.Can’t talk to a human being.Just keep your money by putting barriers in the way. I have even suggested taking my documents into one of their shops to prove who I am.But no there not having it. Stay away!!!!!

Mr Galpin
22 December 2023
Comment from uk.trustpilot.com
Very worrying that provided a well known company with lots of personal information to open an account could never access. When contacted William Hill they seemed unsure themselves, mentioned an apparent duplicate account with a different username, then backtracked. Then asked me to provided loads of documents before deposting my money with them - more confident giving an arsonist matches

Naomi
21 December 2023
Comment from uk.trustpilot.com
Steer clear they are no more than robbers. They are clawing back the money from their massive fine, you cannot talk to anybody in customer service and if you continue to try and complain they will close your account! Scandalous!

Logan
21 December 2023
Comment from uk.trustpilot.com
Awful and a shambles this Company .There needs to be an overhaul as William Hill only profit from Addicts and always sending Notifications to say free free bets to take more profits.

Bedro BG Construction
21 December 2023
Comment from uk.trustpilot.com
One of the worst sites ever played. £1000s depoed monthly..... playing £1 £2, £2.50 spins petty 25p win lines... see 2 scatter or bonuses 10000 times before getting into 1 again to win the most Petty bonuses I have ever seen on multiple games 1 after the over like they are all on repeat. Have many videos and screenshots of this gameplay over months of gameplay. The cashback they give you is also they most petty cashback being £1 everyday if your lucky regardless of what you have played or lost! PLEASE AVOID THIS SITE!

ozturk gunduz
21 December 2023
Comment from uk.trustpilot.com
Impossible to win any prize . They only take money . They do purpose to make you angry , then you play more and more and lose more money !! I lost nearly 15k . I don’t recommend anybody . They are greedy and not honest firm. I m cancelling my account and never play any online casino . They all the same s.. t .

Gordon Moore
21 December 2023
Comment from uk.trustpilot.com
Trying to reopen my account and they put me on 24 hr cool down period which I did and then waiting on a call for two days so contacted them again never looked into my account just put me on another 24hr cool down period, then I wanted to complain about their staff and they won’t take my complaint. Is this an Indian call centre now that deals with the chat?? Absolutely disgusting.

Steve Griffiths
20 December 2023
Comment from uk.trustpilot.com
I yesterday won a bet but was paid £2000 less after being told I don’t qualify for BOG anymore how convenient for them I notice I’m not the only one this has happened too either !!!

Daniel
20 December 2023
Comment from uk.trustpilot.com
It's not quite possibly the worst online casino... It is the worst online casino.I've been a loyal, regular customer since 2015, and I've recently been removed from promotional offers, because there was an increase in deposits?So instead of limiting my deposits, they remove me from promotional offers, due to "Safer Gambling"? Allowing me to keep depositing as much as I like? And this is a responsible casino?No, they just found a way to take more away from a loyal customer, and used "Safer Gambling" as an excuse, to give even less.Not one good thing to say about William Hill, in 8 years...Actually I tell a lie, like the "Problem gambler" I am... They were fined £19m 🙌 That's the only good thing I have to say about this brand.The UK Gambling Industry has become a joke... They keep making more and more changes, to control the way you play, how you play, where you play, and when you win.If you believe the "RNG" excuse, you must still believe in the Tooth Fairy... It's something casino hide behind, when they're constantly showing you the same loop of inadequate gameplay, then you complain about it, which allows them to assume you have a problem... And never them having a problem paying something out.Have a look at affiliate gamblers, they're constantly winning on the same sites that they're affiliated with... I can play at William Hill for 9 months solid, and be down substantially, every month, for those 9 months? That's just this year.William Hill are grim, and they most definitely hate to pay out, or see a player entertained... They cause more problems than winners, and that's a fact.They know how poor they are, because they don't even reply to their customer's feedback... No connection with their players, just a bunch of corrupt money grabbers.⛔️!!AVOID!!⛔️You'd have more luck, and fun, at a blacklisted casino 🎰

Jj
19 December 2023
Comment from uk.trustpilot.com
Don't even deserve one star but u can't rate 0... I won on the 4th December and they said I needed to deposit before I could withdraw.. so I did .. then all of a sudden I needed to verify myself and send documents.. again fair enough but i sent 7 times for then ti say its not accepted yet live chat say is it.. then i go on again get told ill be put through to an supervisor 1 hour later still no sign absolute joke.. this close to Christmas too... if u have to be verified before u can withdraw then surely u should be verified before your allowed to deposit.. quite happy to take your money but not pay u what is owed

Kathryn
19 December 2023
Comment from uk.trustpilot.com
I enjoy free bingo on Saturday and chat but slots are so poor you can't bloody win. I put fiver on and get no bonuses at all rarely win on bingo. It's bad enough I can't win on foxy either as winnerthewitch since being life chat banned it's hard. Yes it's luck but where has mine gone I don't win anymore it's pathetic not depositing anymore at all 😕 disappointed in w h as never win and foxy never win either pointless

Ashley Stock
18 December 2023
Comment from uk.trustpilot.com
If there was minus stars they would have the maximum amount, won 1200 over a month ago and all I get is a generic response once to every 5 of my emails.... pure scum... do not play
Paul Jessop
12 January 2024
Comment from uk.trustpilot.com
Had an issue in shop. Machine didn't ticket bet was shown to be cashed following day. Been a customer for years but told to raise police case in other words not bothered. Andrew from customer retail the most stupid, inept, brainless character I've ever come across as are most in their customer service on the phone and email. Lagging behind now hills a lot better at Betfred and Ladbrokes. Avoid!!
Had an issue in shop. Machine didn’t ticket bet was shown to be cashed following day. Been a customer for years but told to raise police case in other words not bothered. Andrew from customer retail the most stupid, inept, brainless character I’ve ever come across as are most in their customer service on the phone and email. Lagging behind now hills a lot better at Betfred and Ladbrokes. Avoid!!