William Hill PLAYER REVIEWS(3728)

Kathryn
17 January 2025
Comment from uk.trustpilot.com
Awful site every time I deposit fiver I loose haven't won anything decent since March last year shows how greedy this site is. I only enjoy the chat on Saturday with free bingo but overall this sites shockingly bad I can't win anything I'm stopping deposit just use bingo sorry w h but your a disappointment 😞. Slots are so bad even the new ones I tried on 10p stake. Hope some people win here but had enough now I'm not depositing again on here

Lulli
16 January 2025
Comment from uk.trustpilot.com
Bunch of sausages apps slow slots are all rigged you win nothing the staff on the chat are rude and don’t help the games on their just always take your money nothing is fair or random as they say terrible no free spins or promos but pure robbery

Mike Green
16 January 2025
Comment from uk.trustpilot.com
What has gone wrong. I sincerely hope that the Will8am Hill C.E.O. reads these..Until last weekend my preferred betting partner. 4 days ago my account was frozen for no reason or any notifications. I fully understand checks need to be made but I am very small player and purely as a hobby. I.have been made to feel.like a criminal money laundererAlso It is impossible to speak to a human being and so far I have spent 4 HOURS of my valuable time with digital assistants trying to sort it. The latest was this evening when told I was in a queue and there was a 128 minute wait time.

Milam Sivak
16 January 2025
Comment from uk.trustpilot.com
Y are so scam b you will pay rip od people you this is legal you I put 150 pound ybgave me bonuses 1 pound you should be shame of this dont play this scaming will hill is now scaming people don't will hill i dont with them now but I play all week put hundreds and give me one pound on bonuses inajve recorded all game send people who deal with the you every thsi what they doing the games I had Could wob you said conection problems you don't how to steal money fro. People and v don't download the will hill os more double scamming every 20 pence I had play conection failed

Mr Gittings
16 January 2025
Comment from uk.trustpilot.com
Since 2024 iv spend near to £1000 yet most won is £70 how are they no looked into why dont they think well if we give a little people will stay because its fun but no they have took the fun out of gaming so so sad sooner or later they will get whats coing to them..

Leon Tokyo
15 January 2025
Comment from uk.trustpilot.com
Without a doubt one of the worst online casinos. Avoid at all costs. They do have 24/7 support but, wow, they are beyond incompetent and appear severely unintelligent, not to mention rude and wish to absolve themselves of your query as soon as they can.

Paul Seedhill
15 January 2025
Comment from uk.trustpilot.com
Put a 24 hour block on my account without warningm recieved an email saying that I'd o go to chat I can withdraw my balance. Won't let me withdraw it. Pleaded with them to pay my money and close my account to prevent gambling harm and they have told me to wait for my account to reopen.

phil
15 January 2025
Comment from uk.trustpilot.com
i figured out why i dont seem to be able to make a withdrawl and win something.. the rtp is on a par with motorway service station casinos. 91/92% rtp is going to blast thro your deposit too quickly without giving you the chance for a nice strike. House edge is too big .. it used to be 96% and a 4% edge. Most other uk casinos are using 94% which is still low, while krypto sites are advertising the original 96% but then they arent regulated and may not pay out. Hard times these days choosing where to play.

AJK
15 January 2025
Comment from uk.trustpilot.com
Suspended my account all because of being 50 p up on a few bets! complete jokers, reporting these cowboys to my bank to get a charge back for the deposit only added 3 days ago for taking my money for no service. Absolutely disgusting company, can't handle a punter winning a measly 50 pence. Just had an email to say "We have noticed you’ve been playing later at night recently and wanted to reach out to you." ?? Wtaf it's the Australian open obviously it will be on at night and I've only bet for the past 2 days on it, I'm a day sleeper anyway so this is pathetic, my account is suspended for this reason, or because I won a tiny 50p more like it.

Disgruntled buyer
14 January 2025
Comment from uk.trustpilot.com
William Hill was okay when first joined then noticed repeating winners same day in day out felt this was unfair and truly staged gaming so closed account, I took more out their pockets than they did mine 😅 was told they don't like you to deposit minimum I had £30 month assigned here, then noticed out of my £5 on slots they did not win so felt they had decided to prevent me from winning and removing cash, if I put £10 in played games that took me over the £10 I withdraw I've had around £90 from these over the last few months from my 10p bets, and £10 deposit. But like I stated once you get winning that's the snare and people chase money or try gain back what they put in.I withdrew £30 without depositing due to little win on free spin reinvested the couple of quid and secured eventually £30 I've since closed the account don't miss it online is not for me

Sy White
13 January 2025
Comment from uk.trustpilot.com
Absolute scammers. Bet settled as won...then they take the winnings away due to an error on THEIR side of things. The vplay is a complete disgrace considering how rare the bonus pops up and how little it actually pays out. Will never spend another penny on their site again after the way they've decided to treat customers based on the companies mistake. DO NOT USE THIS ONLINE SITE UNLESS YOU WANT TO BE RIPPED OFF

steven thorpe
13 January 2025
Comment from uk.trustpilot.com
Even if you can use a deck of your own cards it won't matter.The bots playing this bring 12 As to every poker table.How can 3 players have an A and the other one come out yet when you are the only player with an A you don't see another one on the board, over 5 years of this constantly happening how can they claim it to be Random????

AJK
13 January 2025
Comment from uk.trustpilot.com
They hid the Australian open tennis match between Tiafoe and Rinderknech game for the entire last set from view, suspended the bet totally removed the game?! no cash out available. Absolute trash.

Phil
13 January 2025
Comment from uk.trustpilot.com
Currently running V-Play you have to wager a decent amount of money just to get a spin take you to a wheel with a top prize of £500 and some other ok prizes last 2 chances end up with the lowest bonus available 0.03p absolute controlled nonsense.. worst slots ever acumaltive bonuses that drop quickly 1st go then never after! Always baiting players yet professing to be a responsible provider! Not sure any of these online casino even know how to be responsible there so focused on making money is disgusting steer well clear!

Liam
12 January 2025
Comment from uk.trustpilot.com
Worst site for being scammed on dint trust these they are useless games are fixed never win and there agents or jsut as bad even if you speak to a manager don't get Sebastian they must of thought let's find the worlds biggest idiot and put him in charge one big scam site needs reporting and closing down

customer
11 January 2025
Comment from uk.trustpilot.com
Scam promotions, worst app and interface. Customer service is appealing. Banned for winning and not having to deposit for a while. You either lose or they ban you. Avoid. Use other bookmakers

bb
10 January 2025
Comment from uk.trustpilot.com
same thing happened to me . (THEY WILL KEEP ASKING FOR MORE ID TO PROVE ITS YOU THROUGH EMAILS FROM CUSTOMER SERVICE, NO MATTER HOW MANY PRIVATE DETAILS YOU SHOW THEM EVEN WITH YOU HOLDING IT UP TO YOUR FACE AND TAKING A SELFIE, DONT SEND IT BECAUSE THEY WILL KEEP ASKING FOR MORE) Then after being rejected number of times you sit back and think...They no all your personal details....Very clever scam of taking your money then using you ID for whatever they have planned. They should be shut down.

Jamie W
08 January 2025
Comment from uk.trustpilot.com
The slots are fixed I screen record a lot of games and it literally flashes up with a screen as if it’s somebody else’s computer all the time and stops account from winning, it’s even stopped me from accessing the daily drop game avoid these at all costs

Karen
08 January 2025
Comment from uk.trustpilot.com
Only put one star to put a review up appalling was watching the liverpool match last week when it was not sure if it would go on because of weather a place a bet and it dissapeared. I spoke to somebody u said the bet was coid as game cancelled and I was watching it live. But kept saying no u are wrong game was cancelled. Unbreakable. So tonight watching liverpool with Tottenham cashout constantly dissapearing. I am officially deleting app. Only decent one I can see is bet 365 they update withing seconds so why can't william hill? I await your reply not !

Steven Mcdonald
08 January 2025
Comment from uk.trustpilot.com
Would give ZERO STARS if possible. Absolutely shambolic set up, customer services are appalling and don't care. Tried reopening and account and would have been quicker going to my local shop! Avoid at all costs

Edward Naylor
08 January 2025
Comment from uk.trustpilot.com
v play is so underwhelming it is not a bonus it is a serious joke no way can i have three spins and get 50p and 30p and 50p wow just wow shame on you its disgusting. taken away my bonus drop for months now!loads of deposits tonight first of the year and all they have done is take everything no decent play nothing scaming this year beware hold on to your money.im on the verge of calling it quits after years and just killing my account i refuse to give this greedy company anymore.

Jon
07 January 2025
Comment from uk.trustpilot.com
Rubbish odds, promotions and customer service. Go sky bet or 365 instead for better everything

Truth Be Told
07 January 2025
Comment from uk.trustpilot.com
My Honest Reviews are based on exactly what happened not how I felt or my opinionso you can fairly judge for yourself.Feel free to place in order which you think is fairly bad to worse. Never place bets online (THEY WILL KEEP ASKING FOR MORE ID TO PROVE ITS YOU THROUGH EMAILS FROM CUSTOMER SERVICE, NO MATTER HOW MANY PRIVATE DETAILS YOU SHOW THEM EVEN WITH YOU HOLDING IT UP TO YOUR FACE AND TAKING A SELFIE, DONT SEND IT BECAUSE THEY WILL KEEP ASKING FOR MORE) Then after being rejected number of times you sit back and think...They no whave all your personal details....Very clver scam of taking your money then using you ID for whatever they have planned. They should be shut down.

Craig
07 January 2025
Comment from uk.trustpilot.com
No Stars if possible I finally managed to get on the fishing frenzy jackpot king and won 80p wow thanks for nothing, I thought 💭 it was just me but no seems to happen to all players on WilliamHill casino 🎰 avoid like the plague people. And that V thing is rubbish as well 50p I’ve won at most.

pat99UK
06 January 2025
Comment from uk.trustpilot.com
Unlike many of the others I’ve actually been quite lucky over the last couple of weeks, not massively up but not down so it’s been really good fun playing.However the “V Play” promotion is an absolute joke, TV advertising promotes anything between 0.30 pence and £1000, trust me it’s not happening, I’ve only ever had wins of 30p or 50p and only ever one of £1 that was the first win. And it’s now taking ages to actually activate, You should include a decline button as when it comes up I’m so disgusted by the 30p insult, after playing a game for 2 hours I don’t even want to claim it, but you can’t get off the page until you have hit claim.Anyhow that’s my little moan over

Rob Simpson
06 January 2025
Comment from uk.trustpilot.com
Avoid this site , in play is laughable, casino even worse as ye get bonuses then pay you 2p, constant lagging and crashing, and before ye say it's all monitored ye lying. I know all gambling sites are fixed but the betting shouldn't be if ye can at least bet . -10 this site.

MrWes
05 January 2025
Comment from uk.trustpilot.com
i won a bet, they refused to pay me back. the reason they gave was because they wanted to pay to an account that was closed over a year ago. I explained it was closed and that my deposit did not come from there, they wouldnt tell me their name, they wouldnt discuss with me, they wouldnt help, i tried withdrawing to the account they wanted me to withdraw to, it bounced back (because it didnt exist) and now they have frozen my account with my winnings on their books instead of my account. DO NOT BET WITH WH - use betfred instead.

S Sandhu
05 January 2025
Comment from uk.trustpilot.com
William Hill is nothing short of a scam. I placed an £85 bet on baccarat in their live casino, and while the bet wasn’t accepted, the money was still deducted from my account. To make matters worse, I won that bet, but they’ve refused to honor the payout or pay the original £85.I’ve contacted their customer service team every single day for the past 11 days, and all I get are useless responses claiming they’re "working on it" with no updates or timeframe. It’s obvious they’re stalling, hoping I’ll give up and let them steal my money. This is blatant theft. William Hill doesn’t care about its customers, only about robbing them blind. If you value your money and sanity, stay far away from this company. I’m escalating this to IBAS and any gambling authority I can find. William Hill, you should be ashamed.

Edward Naylor
05 January 2025
Comment from uk.trustpilot.com
Take away all promotions from paying customers for months at a time they suck any type of interest or joy out of gambling there really isn't a point of playing here any more greed has got the better of them.

Aaron Chalkleu
05 January 2025
Comment from uk.trustpilot.com
The worst 1 of the lot keep away from William hill by all means a pathetic excuse of a company

John
04 January 2025
Comment from uk.trustpilot.com
Robbers false advertising dont follow rules of gambling commission dont pay out use any other betting site and avoid there shops

Mr Glenn Richards
04 January 2025
Comment from uk.trustpilot.com
Pathetic. Been betting with William hill for so long today i delete my account! Places a bet at 11/1 the bet comes in and they change the odds to 1/1000 and pay me out £10.01. After i contacted them they aid its up to them what odds they pay out. So basically the punter only wins when they allow it. Hello bet 365!!

Jay Sedgley
04 January 2025
Comment from uk.trustpilot.com
Complete waste of time, no bonus just two outta three constantly. Bingo is ridiculous, £250 was to supposed to be shared between 274 people but I only got £1.75. Plus 274 people playing bingo yet the full house was only £25, how do you work that out William hill? All the slot at very slow and hardly any decent wins let alone bonuses. I’ll delete my account and take my money elsewhere just glad I only wasted £30

Ricardo Mandingo
03 January 2025
Comment from uk.trustpilot.com
Never use William hill for tennis bets , a player can be one point from winning a game 6-0 6-0 but if the other player retires hurt they will not honour any bet and doubles or accumulators will be voided.

Mr Gittings
03 January 2025
Comment from uk.trustpilot.com
What the hell are you playing at i wagered £20 and got 2 bonuses and only won 80p on one and 28p on the other now i no you are defo scamming people i have recorded it to report them.That was the last i spend on this robbing f..ing site.

steven thorpe
01 January 2025
Comment from uk.trustpilot.com
Constantly rigged so you can't win every day so if it was really random I would win more than I do.

ymingo
01 January 2025
Comment from uk.trustpilot.com
Should have listened to the other reviews. Make you put in a code for the free spins promotion when signing up and gives you the option to deposit. Yet inform you after you also need to opt in BEFORE depositing despite inputting the code and then giving you the deposit screen first.Contacted support to be told “deposit more money now you’ve opted in”

David Merry
31 December 2024
Comment from uk.trustpilot.com
Absolutely sick of looking at my spend and seeing your 230 down this month your 180 down this moth etc etc and if ur like me thinking surely u will win at one point...u won't iv had this account since 2008 never won a thing 3 grand down in total and that v buck thing wtf is that about goes up slower than an 80 year olds erection without viagra all for a pound when u do get it the quicker these crooks are shut down the better and they know there robbing everyone that's why they never reply they must be doin good still to afford all the fines they get

Louisa Murray
31 December 2024
Comment from uk.trustpilot.com
This company are absolutely outrageous. They claim to stand by regulations and fairness. They are robbing people of thousands of pounds and claiming slots are not tampered with so they have high profit margins. They will not admit there were faults with their software over the Christmas period and has taken everyone's money and don't care. I will not rest until this company is investigated and shut down, for unlawful profits.

Disappointed customer
31 December 2024
Comment from uk.trustpilot.com
shocking waste of time, bonuses when they come up are minute, I even managed to win a bonus game that was less than my stake. Have permanently deleted this app. The problem with reviewing rip off artists like this, makes no difference. I have to assume that bodies like the gambling commission have no power to change how the businesses operate and therefore are redundant.

Neil Loughran
30 December 2024
Comment from uk.trustpilot.com
William Hill you are a disgrace. Your slots are a joke, bonus if you are lucky enough to get one after an hour of playing pays f….. all, I’m out of here and closing my account, will never even visit one of your shops again. As a previous client mentioned you need to be investigated and I will also be putting a message into the gaming commission, jokers! You will never receive any more of my money!

Anne
30 December 2024
Comment from uk.trustpilot.com
I've said this before but you arrogantly appear to dismiss this matter. Your App is a joke. Once I have logged in, why do I need to keep logging in? On more than one occasion I have lost money through this, but you don't really care about that because you're all about making money, but what happened to sportsmanship. Don't have an app that takes you 10 hours to place a bet.

Matt W
30 December 2024
Comment from uk.trustpilot.com
Absolutely rigged!!! Avoid at all costs!! Bet Upto £300 with all bonuses on full but the spin to get them never come in! It’s full manipulation. Scam artists

Tiffany Howard
29 December 2024
Comment from uk.trustpilot.com
Avoid this company at all costs ! Robbers at large I’m telling you ! I cashed out my bet and the app crashed but the cash out went green - went to live chat to get my cash out and nope these robbing criminals of course couldn’t do anything about it - left multiple complaints and had no feedback from any of them ! Terrible company terrible customer service. Don’t give them your hard earned money to screw you over !

M burnett
29 December 2024
Comment from uk.trustpilot.com
Recently re added William hill Vegas. Played £30 and thought i had won a super bonus but this only unlocks it . Then 130 pound later I won the super bonus to have a massive win of £17.10 ..... hardly seems fair or compliant does it

Cbebbies
29 December 2024
Comment from uk.trustpilot.com
This site is absolutely disgusting! I play on a few other sites and this is the only site where I have not 1 withdrawal! There random number generator is in my opinion non existent!I find it hard to believe you can play £220 on one slot game and not have 1 bonus and reels only paying £2.40 maximum!Think they need to be investigated.To be honest I didn't even know how much I had spent as there was no limit and message to say anything.I will be writing to the gaming commission as I genuinely believe this site is rigged

Mr Gittings
29 December 2024
Comment from uk.trustpilot.com
It tells me im £400 down this month but do you think they let you win anything do they hell, i dont no whats happended to this site but one day they will get looked into the ripoff cows iv noticed over xmas something as changed i think they have set it so you dont win nothing they are just take take take i now hate them.

Rory
29 December 2024
Comment from uk.trustpilot.com
Terrible company!!!Twice declined withdrawals despite it being to the same account I always deposit from and withdraw to!!Wasted 10 minutes on there chat feature with a complete time waster!!Will simply close the account once all outstanding bets are settled!!

Debbie Hunter
29 December 2024
Comment from uk.trustpilot.com
Absolute joke of a site , they take your promotions away, put you on time outs every other day. When I asked why apparently its because I played late at night and that to them us a gambling problem 🤣 I was playing late as I was ill and up all night. The same winners constantly, probably bots, and the cms and rules are ridiculous, I Hooe you lose this site because the way you're going with your pathetic rules your customers will go elsewhere
Jodie Appleton
17 January 2025
Comment from uk.trustpilot.com
I had a few pounds in a bonus game on one of the wheel games and they said bet rejected absolute cheating very disappointed in william hill
I had a few pounds in a bonus game on one of the wheel games and they said bet rejected absolute cheating very disappointed in william hill