William Hill PLAYER REVIEWS(3519)
James Flan
11 February 2023
Comment from uk.trustpilot.com
Extremely hard to win nowadays. Can play through hundreds of pounds without a single bonus or any feature. I’ve watched my balance go from £200 to £0 in minutes without anything happening. Have had to delete as it’s just pointless. I understand the point of gambling and no win is garunteed but as a customer you start to hope for a win now and then and when it doesn’t happen it just gets abit tedious. And then it starts to get suspicious. Clearly the games are hard to win on so I simply don’t bother anymore. Way better sites out there. Also I find many times when I have been lucky enough to get a bonus the site crashes, conveniently. This has happened 8 times. Nothing to do with my wifi or device. The win will show up as a separate message that pops up and says “bonus paid £20”. It’s very disappointing and abit odd not been able to watch a bonus. So was very happy to delete. I also think William Hill staff are very unprofessional, rude and useless. They don’t care. Making enquiries and complaints is pointless. Customer service is shocking. Overal, no good
Mark Armstrong
10 February 2023
Comment from uk.trustpilot.com
Fortune spins with a 1 in 10 chance rubbish. £200 in and not 1 entry in to features. I've watched people put in £1000s into these machines and not once been approached by staff.Centurion maximus winner £130 premium play rtp92% returns £16 another example of rip off bookies.
evolutiongaming Fraud
09 February 2023
Comment from uk.trustpilot.com
Willy, like all other casinos, uses third provider companies to keep track of their customers and prevent them from winnings too much compared to how much they deposit. So after losing your money in the most brutal way, with magnets, air pressure, and a ball that spins backward, but with absolute honesty from your loyal provider's platforms, you will receive a ZERO bonus.
Tom Goadby
08 February 2023
Comment from uk.trustpilot.com
Great experience with William hill over the years. Great offers good app and good odds. Wide range of sports and daily bet boosts and often free bets. Would recommend.
Eddie T J Naylor
08 February 2023
Comment from uk.trustpilot.com
came back to this poo casino after a break of getting robbed all the time and i can say without a doubt there still robbing everyone good job crap hill you really are helping everyone become poor while you become rich.
customer
08 February 2023
Comment from uk.trustpilot.com
Just a shame I have to put one star trust me this place is averaging about 85 percent dead spins on all slots and penny wins on the little bits you do win you will literally have to pump money for days on any game to receive a poor bonus I’ve never played such ripoff games anywhere it’s just terrible and definitely not fair or fun give this place a miss if you value your time and money massive thumbs down ?
si
08 February 2023
Comment from uk.trustpilot.com
Terrible business. I would not touch this company with a barge pole. Youve only got to read the other comments to see this is not just about being a sore loser. WH are truly awful.
Toddkramer.eth
07 February 2023
Comment from uk.trustpilot.com
I Decided to take a bold step of closing my accounts i figured I was chasing too much odds or multipliers i channeled the energy in improving my passive income glad I was able to do that via αѕѕєтѕρℓυѕ.вιz my holdings have increased significantly now I only take low odds and practice a rollover strategy
charles winters
07 February 2023
Comment from uk.trustpilot.com
Worst casino you could play stay the hell away from it. You never win f all been playing g on it for about a year maybe £500 spent never won more than a £5.Stay away from it.
George
06 February 2023
Comment from uk.trustpilot.com
On Vegas games ,I haven't win absolutely nothing since last year, it's an absolute rip off,well that was it for me ,i will delete my account today
Diana A
06 February 2023
Comment from uk.trustpilot.com
Closed my account and said I self excluded which I have not so my withdraws have been stolen they closed my account and have not given me my withdrawals this is theft and I will be reporting this
Sammy
06 February 2023
Comment from uk.trustpilot.com
Used to be decent years ago but because customer support would give u stuff if the house made a mistake, now they don't let me withraw out of nowhere and if I wanted to I'd have to through chat and after that it says chat is having trouble so no possibility to withraw funds, I'm the type of better that would deposit to bet and withraw straight after, this site is auful for odds to on football betting, I'm with multiple sites and in todays day its Easy to withraw on all of them instant in ur bank account but will Hill don't like to make it easy at all, terrible site comparison to others in todays day definitely one of the worst so I decided to delete them, too much hassle to withraw money when u win
John
05 February 2023
Comment from uk.trustpilot.com
Should be banned, utter robbery....Played Goonies, King Kong and and "Deal no Deal" just for fun as though i would get a bonus. to achieve the bonus you need 3 bonus symbols.....after a combined 160 spins, i got 2 bonus symbols 20 times (then a big excitement whether the 3rd would drop.....it never did of course, so basically you need to spend a fortune to every get the bonus round i imagine. we all know you lose in the end, but blimey its meant to be fun for punters rather than a cooperate money making scam - AVOID unless you want to go broke
Justyna Gladysz
05 February 2023
Comment from uk.trustpilot.com
Rigged games all over the site.Scamming players non stop.Highly recommend to avoid those shamless thieves.
customer
05 February 2023
Comment from uk.trustpilot.com
Just a total waste of time and money these slots are so rigged it’s unreal you can never just play a game here and win a bonus or decent win these slots will eat money for days with dead spins and penny wins and if your lucky eventually you’ll get a bonus for a very small amount honestly just don’t bother here it’s a ripoff
Lrd Richard Hannah III
04 February 2023
Comment from uk.trustpilot.com
Was going great but then i won £100 and my identification for putting money in ok but for taking out not ok. everything i have sent is "cropped" and not worthy. do they know how hard it is to keep a passport open for a picture. they say something has changed but they dont say what it is. avoid this app or get ready for a headache.
J R
04 February 2023
Comment from uk.trustpilot.com
Used the site for years now all of a sudden they want verification, if it was me trying to make a deposit, there'd be no request for verfication, however, the moment you wish to withdraw money they want your life story and will try anything to prevent you from withdrawing your winnings. Avoid this site, bigger is not always better.
Justyna Gladysz
03 February 2023
Comment from uk.trustpilot.com
This site is one od the top scamming sites with rigged in the UK.Im not surprised aby longer that most players chossing gambling site outside UK as gambling comission alowed those shamless thieves do whatever they want and playing on any of the sites in UK Has nothing to do with gambling which is fair etc.They basically convert that industry to money making for all of those cheating rats.UK gambling touch the bottom and soon i'm Hope they will finally have consequences of this one big scamming issue.Im Hope site like William Hill, Betfair Paddy power and PokerStars which those last 3 are owned by one person will had their licences suspended at least as they are disgrace for the name of casino.Not recommend any of the mentioned sites buch of Cheaters and scammers
Aaron
03 February 2023
Comment from uk.trustpilot.com
Out of all the betting companies so have been with, I have found William Hill to be one of the best. You are rewarded with free spins and bets almost every other day and the customer service is great.Rewarded for being a long-standing customer and also very good with responsible betting. Probably my favourite betting platform of the lot
Diane Ball
02 February 2023
Comment from uk.trustpilot.com
Don't bother Chris going to Ladbrokes.. They're equally as bad as this bunch of Bandits... I'm barred from both, as well as many more of these jokers, who dare to call themselves bookmakers!!! I'm barred, for simple daring to take their early prices, and win... Barred for winning... Please stay away from these conmen, and use Betfair Exchange. You can win all the time @ never get barred.. Chris, this is the only place to bet...
Kenneth
02 February 2023
Comment from uk.trustpilot.com
Absolutely rip off!! Play online games spend over £40 NOTHING! stay clear of this bookies!!!! If you are going to play online Ladbrokes they do pay out!
Mr Bahman Rahimi
02 February 2023
Comment from uk.trustpilot.com
As I have already stated Williamhill would not pay if you win on Basketball games again this morning did not pay on Golden Warrior v Timberwolf. It has been like this for the last 5 years. Yes thousand of pounds. They don't care we cannot even send them email.
Frank Tomlin
02 February 2023
Comment from uk.trustpilot.com
I Don't trust William hill after yesterdays episode ,having placed a bet the horse won by three lengths, thinking I had won my bet, no payment appeared on my account, After phoning customer service, they said my horse only won by three lengths, but should have won by Five, I saw nothing regarding how many it needed to win by. what next from William Hill, your horse has to be at the finishing post before other horses leave the stalls, Not a happy customer with William Hill,
Sarah Tye
31 January 2023
Comment from uk.trustpilot.com
Terrible company,went in the shop and placed a few big bets,no problem them taking my money when I’m losing,then hit 2 big bets 8,400 they owe me, refused to pay my bets,had to speak to there reliance team,sent passport driving licence,3 months bank statements,wanting to know every penny in my bank,very intrusive!!!speaking to them on phone everyday, now I have to wait for a decision to wether they are going to pay me,what a joke,it’s a fair bet they took the bet but refuses to pay,don’t get anywhere when I phone up,just get told senior management dealing with it,they are giving people unnecessary stress and worry just for the sake of it,and driving people with mental health over the edge,but these companies are getting away with it,robbing people blind!!!! If I don’t get any joy I’m taking my case to ibis!!! My fight back continues 2 weeks later,never will I use them again!!!
Chris
31 January 2023
Comment from uk.trustpilot.com
Despite being a loyal customer for many years, I’ve just had promotions on my account suspended.I will move to Ladbrokes soon.William Hill, the gentleman - not the pathetic company today - would spin in his grave if he knew what the current management team had done to his first class business. What a shame.
Graham Miller
30 January 2023
Comment from uk.trustpilot.com
Did not honour sign up bonus, said I did not opt in yet I had opted in doubled checked.
customer
29 January 2023
Comment from uk.trustpilot.com
Terrible without a doubt the worse place for slots I’ve ever played dead spin after dead spin and penny payouts if your lucky just a total waste of money and customer services don’t even message back it’s so one sided it’s a joke honestly don’t bother and take your money to a better site you won’t win here ?
Pat Lawrence Pat Lawrence
29 January 2023
Comment from uk.trustpilot.com
Betting companies are now ridiculous organisations, they've completely taken away the fun of betting, they want to see a passport, bank statements, proof of funding, it's a joke, and now I've been to my local William Hill betting shop to collect my winnings only to be told the bet has been locked and contact customer services, which I have by phone, and they inturn said send an email and the reply to the email was it takes 48 hours to solve my problem , in the meantime the bet I was going to place with my winnings came in and so now I've lost £1200 , William Hill and all the other bookmakers are a joke now
anthony stephenson
28 January 2023
Comment from uk.trustpilot.com
Very poor customer service always from one female individual in particular at local branch.Clearly doesnt want to be at work.Very frosty atmosphere overall with negative vibes from her.
Tom Morgan
27 January 2023
Comment from uk.trustpilot.com
Have been trying to sign up for 3 weeks now and each time i try it says there is an issue with my account. Spoken to support team and they just tell me to send of verification which I have done multiple times and no progression in these 3 weeks just constantly the same error message.
iain mc donald
26 January 2023
Comment from uk.trustpilot.com
An honest review, the staff are knowledgeable, helpful, odds are offered on a wide variety of sport, either by bets over the counter or via ssbt machine. The mean side is no best odds guaranteed on horses, very few extra Place races, and no bonus for one winner in lucky 15,31 or 63, all a bit disappointing when most other companies give these bonuses. You can open a plus account which allows you to get boosted odds on sports via the ssbt machines. Now for the slots, well, I've never witnessed such corruption and theft really as when playing a Hills slot, the odd person may get a win but for most it's a sad game, you put money in and don't even get a game for your money, bonuses as rare as unicorn poo, I've played a lot of slots but these are the worst shop slots I've ever seen, not just for me but I've seen friends put in horrendous amounts of money and hardly get a win let alone a game for their money, so do yourselves a favour, if you like a slot, then play anywhere but hills!!!!!
chrise14
26 January 2023
Comment from uk.trustpilot.com
I did a bet which in the Barcelona v Rael Sociedad match, it included R/S to have had more cards shown than Barcelona. Finished R/S 1 red card and 1 yellow, Barcelona 2 yellow cards - normally a red card counts as 2 yellows but fair enough in WH rules it only counts as 1 (unfair but acceptable I suppose) however R/S were shown a yellow card first before it went to VAR and then they were shown a red card so in fact in the match they were shown 3 cards. William Hill would not accept this and complaint was just dismissed. Be warned as thousands will of done this special offer bet.
Cliff
26 January 2023
Comment from uk.trustpilot.com
Rubbish site avoid at all costs. Put a few bets on several days in a row and they restricted my account never ever had this problem with other sites, complete joke with really unhelpful staff
Carmen
26 January 2023
Comment from uk.trustpilot.com
I've been blocked out my account for 2 years now and I'm still getting the run around. I've got money that I can take out still in my account but for some reason they keep asking me to send ID which I have done over 6 times. I even spoke to head office who said they would sort it and still nothing. Even today I have been told the security service for the company will contact me within 24 hours but I don't believe them as I've waited over 24 months for the company to sort this.
Paul Davies
25 January 2023
Comment from uk.trustpilot.com
Great at first with offers then yet another fix of a casino. Use foxybingo its fair. I did an experiment on slingo and low and behold every time the spins have delay you can predict the outcome. Hence this site is fixed. Why cant you just be an honest casino and keep real money playing customers. Spent enough and never had a win. That i am not to bothered about it the fact the fix is so obvious it takes the fun out of playing. AVOID ..use foxy.
Robert Douglas
25 January 2023
Comment from uk.trustpilot.com
Ive made it pay for the past 18 month betting on the french horses comparing the odds on the pmu which is the french betting pool to the odds in the uk sometimes theres a big diffrence im not allowed a bet anywhere in my area i even visited a shop id never been in before went upto the betting terminal and the member of staff behind the counter switched it off and said you cant have a bet in here,obviously they had been warned about me its laughable because for years id lost gambling and now id got an edge because its all mathematics its simple if you can beat the odds over a period of time u cant loose its simple mathematics i will get round it somehow to get a bit on when the odds are in my favour
Louise
24 January 2023
Comment from uk.trustpilot.com
Is this company legit? I’m trying to get a very small amount of money from my account (less than £10!) and they have blocked the payment, and keep asking me for ID. I’ve sent passport, driving licence, banks statements - they just keep asking for more! I’ve tried their online chat - who apparently can’t help me - and that I need to upload more ID until they will speak to me. I don’t know what other ID they can possibly need- which is what I’m trying to find out! They are now asking me to send the ID to a different place, which I’m wary of doing. It all just seems a bit off. They seem like a load of scammers- and make it very difficult to speak to anyone. I recommend you don’t use these- god knows where all my ID has ended up- I regret sending them anything.
Tony Milne
22 January 2023
Comment from uk.trustpilot.com
Ripoff william hill one eyed willy hill I had 8 team's on my bet for £10 that I should get back £244 but 0ne team was postponed at the oods off 5 4 but they took £144 pounds off my win for one team scumbags Rob you all the time ????????????????????????????Ripoff one eyed willy hill scumbags ?☠️?☠️?☠️?☠️?☠️?☠️?☠️?☠️?☠️?☠️?☠️?☠️?☠️?☠️?☠️?☠️?☠️?☠️?☠️?☠️?☠️?☠️?☠️?☠️?☠️?☠️?☠️?☠️?☠️?☠️?☠️?☠️?☠️?☠️?☠️?☠️?☠️?☠️?☠️?☠️?☠️?☠️?☠️?☠️?☠️?☠️?☠️?☠️?☠️?☠️
Stephen Beckett
22 January 2023
Comment from uk.trustpilot.com
Had a winner two days ago first past post would only pay placedTook 18/1 yesterday won at 28/1 would only pay 18/1 even though thay state bpg and pay first past post.Will never step in there again after I go in tomorrow to clear funds in my account then shut it.Staff ain't got a clue either
RD
21 January 2023
Comment from uk.trustpilot.com
Just to add another to some of the similar experiences below. Getting locked out of my account suddenly for the first time in almost 20 years. No email support just live chat where they promise someone will email me, they never do.Cannot withdraw anymore as they have removed option to withdraw to my card, despite having had no problems depositing from the card. No access to the account now and no help from support.Shocking downturn from a previously decent company.
T.H
21 January 2023
Comment from uk.trustpilot.com
Dissgusting and inappropiate service. We tried to deposit to this Casino 50€ and tried to contact customer service after this deposit failed. We only received terrible customer service and answers to our questions.
stamatis bililis
20 January 2023
Comment from uk.trustpilot.com
The worst company in England you win and they don't give you the money they lock your account and don't even return deposit money.
Kerry Hughes
20 January 2023
Comment from uk.trustpilot.com
Discusting £300 down in a month every win is a no win on slots and never got a feature won't be playing on there site ever again and got no where once complained
Eileen Leighton
19 January 2023
Comment from uk.trustpilot.com
I've only deposited £40 this month. Its 19th January. The reason I haven't deposited anymore is because it was gone in minutes. 27 dead spins in a row, followed by 1 3x win followed by another 26 dead spins. This is all the time now. Slots here are disgusting. They even emailed me after I played to say about safer gambling. Probably because I'd lost my money with only an RTP of 1%. You use to get good rewards and free bets on here too but now that's stopped. You only get 5 free 10p spins now that always are dead. They're just take take take now. I play more at paddy power. £5 free spins every week and I get free football bets sometimes up to £25.
Clive Wishart
19 January 2023
Comment from uk.trustpilot.com
I have been a william hill customer for about 20 years and been betting online with them for about the last 10 years. Never had any problems untill last night. I was playing on a 20p to 40p slot machine which is my normal highest stake after a couple of minutes I look at my balance and it had gone down £40. I contacted them and after about an hour was told that I had also been playing on a seperate slot machine at the same time that was £3 a spin . Now 1 in 20 years I have never played with that high stake and 2 more importantly as anyone that plays slots knows you can not play 2 slots simultaneously you have to close one to open another one . Surly william hill must also know this . But they still keep saying I was playing both at the same time REALLY. IT CAN NOT BE DONE so much for being a loyal customerCORAL here I come
ayabu waka
17 January 2023
Comment from uk.trustpilot.com
They invade your privacy, rudely sent me a message once when I stopped betting for a while and said that they noticed a change in my betting activities, therefore, they wanted to look at my bank statement. Really? I probably forgot to let you know where I've been yesterday and with who, or to get your permission to go out. Anyway they closed my account after I gave them the response they deserve to their ridiculous request, so good riddance.
valbi
17 January 2023
Comment from uk.trustpilot.com
William Hill is the most idiotic company I have ever met. I have an account in William Hill since 2016 and a few years ago when I played (betting football) I lost money. And everything has been okay, but when I now December 2022 and January 2023 when I played from 15 tickets, I probably won 13 with an odd +6 in all. And today when I tried to log into my William Hill account it says that we have sent you an email and you cannot log into your account. I have not received any email from William Hill about what happened. And when I contacted Live Chat I waited +20 min and the agent could not give me any reason why my account was closed and he told me that for secret reasons your account is closed forever. This happened only because I won the tickets I played. I do not prefer this website to anyone. This is the worst company I have ever known
JOHN CONSTANTINE
17 January 2023
Comment from uk.trustpilot.com
Staff are rude and obnoxious. Sit around all day on there phones and when you go to place a bet it's as if you've ask them to hang themselves. So many people not being able to get there bets on in time
Lewis
17 January 2023
Comment from uk.trustpilot.com
Worst gambling site out there. Lock you out your account for no apparent reason. Customer service is unbelievably poor. Avoid, just not worth the hassle dealing with this horrid company
Joseph
11 February 2023
Comment from uk.trustpilot.com
Worst betting site I’ve used, no clarity. Either save your money or spend it on your local fruity.
Worst betting site I’ve used, no clarity. Either save your money or spend it on your local fruity.