William Hill PLAYER REVIEWS(3519)
Eileen Leighton
24 November 2022
Comment from uk.trustpilot.com
Do not play slots here. £200 gone since 11.49am. Its now 12.07. Have screenshot and recording to show. Nothing but dead spins and rubbish. Absolutely disgraceful
Dean Bounds
23 November 2022
Comment from uk.trustpilot.com
Very poor would even go as far as say scam held the bonus jackpot and filled what I was supposed to on a game spent best part of 400 and the full bonus still didn't go through ...
Lisa G
23 November 2022
Comment from uk.trustpilot.com
Never play if I was you If you are new to the site, you might get a few wins to reel you in , after a while, it be take, take and take I’m must be over £6000 down at least Used to play regular on the site
Stephen Lennon
23 November 2022
Comment from uk.trustpilot.com
Asked to add a footballer to the world cup golden boot market and it was done within the hour. Never had any issues and when I won a good bet they phoned me to advise not reinvesting
Dariju Polianskis
23 November 2022
Comment from uk.trustpilot.com
Good running app, fast pay out, lots of promotions, just be careful play wise, happy to be customer
ALL in ONE maybe
23 November 2022
Comment from uk.trustpilot.com
Keep away! Scamers 500£ on small bets 0.20-0.60£ not a chance get free games! Feels like they are end of cliff and Rob u till last penny ?
James
22 November 2022
Comment from uk.trustpilot.com
That’s twice in a matter of weeks I’ve had to contact hills on twitter. Both occasions I was swiftly dealt with and the problem rectified. As always hills leading from the front for me. E7
Miss L C
22 November 2022
Comment from uk.trustpilot.com
I'm speechless at how William Hill have fraudulently kept my money. Won a small amount (70) and since then I cannot withdraw funds. I have sent them at least 20-25 pictures of everything they have asked for and now that they have nothing else to ask for for verification, they wont respond. Supervisor "jess" ended the chat with me with absolutely no resolution. I have never in my life come across such a fraudulent company and the worst part is they are getting away with it. I will be taking this matter further,even if I lose money hiring a lawyer I dont care,its a matter of principle now
Jason
21 November 2022
Comment from uk.trustpilot.com
I won a special that they had in the shops, Willy Mullins to train 3 winners, 1 result was changed due to interference with another horse. However I thought I would get paid 1st past the post but apparently that doesn’t apply to specials CONVENIENT
purple Bulldog
21 November 2022
Comment from uk.trustpilot.com
Made an error with sign up bonus contacted support through Facebook who sorted me out quickly
Shreya Bista
21 November 2022
Comment from uk.trustpilot.com
Liars They show get £30 free bet in there home page and when you deposit and bet £10 but when you complete everything as a new player then they dont give you free bet and when you contact them then they make you wait and send you to advisor and supervisor and just keep on chatting until you get tired and think to leave that free bets... BiG Liars
thomas muir
21 November 2022
Comment from uk.trustpilot.com
Agent was polite and helpful. Query was answered almost immediately and issue sorted without any fuss.
TanaMontana
20 November 2022
Comment from uk.trustpilot.com
This site has mugged me off past few months. I use to get my bet voided if a player doesn't start the match. Past few bets my player has been subbed on in the 75+ minute. Losing my bet by a leg. They have made a small fortune off me from bets like these. I consider that dishonourable as my bet has extremely little chance of winning due to this. You should be ashamed taking people's money in this way william hill. Discusting. Considering you have billions of pounds.
allan owen
20 November 2022
Comment from uk.trustpilot.com
Everytime I Look at what my cash out is on a William Hill plus bet they are absolutely garbage typical example I want a team to win both teams to score my team is winning 2-0 at half-time I'm all I need is the opposition to score one goal I bet £100 at 24 to 5 and all they're offering me is £136 absolute garbage I should have gone to bet365 or Ladbrokes or corals or BetFred or Tom dick or Harry down the road for better odds
Ryan Ryan
20 November 2022
Comment from uk.trustpilot.com
Avoiiiidddd all take take games are rigged after spending over £50 on 20p spins I get rewarded with £1.80p bonus pay out stay Way from these thief's
wayne lloyd
19 November 2022
Comment from uk.trustpilot.com
Can some one help me I've been with William hill for over 12 years but all of a sudden today they have restricted my bonuses don't know why i spend 50 pounds or less a week and some weeks nothing I went on chat three times a past me to a supervisor and I just don't get a reason I followed every step safe gambling got spending limits on my account I know when to take a break I'm very confused I hope it's not a reason to not give me any bonuses because that's very low for company
Jackie Culp
19 November 2022
Comment from uk.trustpilot.com
Less than one star what a rip off took my money and just keep giving me the runaround I don't get to play it I don't get to get to do anything with it they just straight up took it so now I have to go through my credit card company they hang up on you I was on hold for over an hour do not spend a dime there that's this is the worst ever place I've ever spoke with customer service sucks terrible I will never do business with this company ever
nicola butler
18 November 2022
Comment from uk.trustpilot.com
Total con!!!! Same winners every single day, same names day in day out, unfair, and what a scam! Need reporting
Matt
18 November 2022
Comment from uk.trustpilot.com
Been with them for over 10 years easily deposit upwards of 100 a week easily Got a email today saying there closing my account to protect me but I also got a email saying I had a £10 free bet so there encouraging u to play we free bets but also banning u .. very disappointed just before World CupAfter 10+ years of loyalty for hardly anything back in return either
Luke
18 November 2022
Comment from uk.trustpilot.com
I signed up to them. Placed a few bets over the course of a week. Barely broke even, Then they suspended my account with no reason. Utterly bizarre behaviour! Surely they want new customers but clearly not
senaka vithanage
16 November 2022
Comment from uk.trustpilot.com
Be aware of these scammers. They will rip you off. I used to play with them years ago. They were okay that time. I received 20% cash back bonuses every week.now nothing like that. Slots are really suck. You will get 5 free spins 0.10p worth . This guys trying to cover up their shop loses by robbing their online customers.
xTH GNRAL
16 November 2022
Comment from uk.trustpilot.com
I play the slots and the payout (if there even is one) is so low you can not even get a decent win I think it’s there to trap you to think you will get a win thy say the slots are random but someone has to put in the win lose ratio ITS A TRAP AVOID AT ALL COST
Scott
16 November 2022
Comment from uk.trustpilot.com
The scummiest betting site on earth. They deliberately add goals while you're watching on their app to let you think you've won and then remove the goal. The love making people who bet suffer. A company with zero morals. Scum of the earth
Victoria
14 November 2022
Comment from uk.trustpilot.com
So since I did a survey and was a lil brutal I am not longer entitled to the free promos. So I put a depo limit on my account. Promo Not available for my account live help says it’s to do with the safer gambling act so I ain’t allowed to play free games ?♀️ even bonus drop. Defo keeping my limit on
Patrick
14 November 2022
Comment from uk.trustpilot.com
I don't bet that often, few times a week. Put £10 each way on an outsider horse that placed, won £70. Few hours later they stake restricted me to 60p and said I'm no longer allowed to use promotions or bonuses. Bit mental, was only £70!
Rob Jones
14 November 2022
Comment from uk.trustpilot.com
10,000 SPINS ON BISON RISING MEGAWAYS AND NO BONUS FEATURE. 100% RIGGED SITE, AVOID LIKE THE PLAGUE. I AM CLOSING MY ACCOUNT NOW!!!!!
Ev Bettor
14 November 2022
Comment from uk.trustpilot.com
Been trying to withdraw for 3 weeks now. Have provided multiple statements proving that I deposited the money and still no money from them. By far the worst run company I have come across. I’d advise anybody to avoid this company unless you are prepared for a battle to get your money back.
Brian Jennison
14 November 2022
Comment from uk.trustpilot.com
I had a Bet on Tony Adams to be eleminated from Strictly on Saturday 12th November 2022.I bet £6.75 on him o at 9/4 I was expecting £21.93 back.When I checked my Wm Hill account. The bet had been void and the £6.75 put back into my Account????. I have been robbed of £15.18??Paddy Power has paid out on all bets on Tony Adams in FULL. If I do not get the money Wm Hill owes me I shall never use them again
Ian Cheshire
14 November 2022
Comment from uk.trustpilot.com
William hill has gone down hill the last 12 months don’t get hardly any bonuses only 5 free spins now and then , I only play because there is better teals but thinking of closing acc someone told me 888sport have taken over ! No wonder the site is crap aswell for promotions
Horatiu Vlad
13 November 2022
Comment from uk.trustpilot.com
I had an online account. I have cash out before end of game to find ou that I LOST THE BET. I have cash out and press the CONFIRMATION Button. I have lost my money very unfairly
Craig
12 November 2022
Comment from uk.trustpilot.com
Iv been using William Hill for years now and even though I sometimes try other betting sites, I always find myself back at good old Billy Hill. The site is so easy to navigate and they give you loads of free spins, plus the Scratch of the day is a nice wee touch.Sure they have a few glitches with there website/app and there cash drop is useless (you never ever win) but after having a bad experience with a couple other sites, it’s definitely nice to go back to what I know.So here’s a good review for a wee change from yours truly ?
Mr Vincent Searcy
10 November 2022
Comment from uk.trustpilot.com
Yesterday, I went from 537 up to nothing without a bonus or anything like fair gameplay win, today still no bonuses or anything you'd consider fair play, these dirty thieving scummy b******s love to preach fair play and take the moral high ground, but when it comes down it its just another lie from them, like their bs random machines that are fixed, their RTP claim that are lies, these C***S are nothing withoutvus yet treat us with such disdain! Greed and cheating on a monumental level, if I saw their CEO on fire I'd gladly put it out with a shovel you W*****S.
Eddie Vessey
10 November 2022
Comment from uk.trustpilot.com
WH very happily allowed me to deposit £500 despite me not being ‘verified’ however since trying to withdraw £2300 of winnings they’re making me jump through hoops to verify my account. I have sent various documents that comply with their criteria including a utility bill and bank statement to prove my address, yet a week later I find myself still getting rejected with no real or genuine explanation why. I have submitted one more document and if this gets rejected without good reason I’ll be getting the gambling commission/ombudsman involved, as it’s clear they are doing anything to no pay out. Please don’t risk your money with these, and chose something like sky bet or 365.
Aminat
10 November 2022
Comment from uk.trustpilot.com
Please please please do not trust this site. About 2 weeks ago William hill decided to go into my bank account Nd take out £30 without my permission Nd when I confronted them about it with proof of them taking this money, they straight up denied taking the money Nd refused to give it back where I had to get my bank involved in order to get my money back. Since then I have deposited Nd made several withdrawals without any issues what's so ever. Infact I was able to withdraw the day they decided they wasn't going to let me withdraw anymore. They suspended my account Nd kept hold of my money Nd refused to give me my withdrawal telling me they had to run through security checks with me Nd how it's required by law. Bullcrap. Never had any issues b4 until I got my stolen money back from them using a dispute with my bank. I have given them all the documents they need Nd they keep asking for more then coming back saying it's been all my documents have been denied Nd I need to send them again. I have been on live chat all day from 7am this morning Nd been passed about Nd kept waiting for hours only for them to come back with same results. These are not to be trusted
Mr Vincent Searcy
09 November 2022
Comment from uk.trustpilot.com
Stay well away of these dirty filthy thieving cucking funts they preach fair gaming and take the moral (were only thinking of you) high ground only to stop free promotions stop free spins, and lie with these games are random and their BS RTP claim! These vermin need proper regulation cos as it it stands they can take what they please without any fear of retaliation, if I could afford my chance I'd have these vulgar bustards in court for breaching every damn rule they have to follow, I hate them please stay away go to another source any just not these filthy foul robbing TOSSERS
Rik Mayall =MESSIAH
08 November 2022
Comment from uk.trustpilot.com
Just moved home so changed my address on my account.Now I am logged out until I can produce documents with my new address fair enough but FFS at least let me log in until then, Bet 365 are allowing me to during the same process.Soon as i can I'm closing my account they can Ram it!!!
Robert Lane
07 November 2022
Comment from uk.trustpilot.com
What an extremely poor payout and gameplay experience. I consider myself to be an avid gamer and enjoy a flutter but this site takes the biscuit. How anyone can play £60 regularly through a slot and get no return is a worry - avoid this site as it is not here for entertainment ?
Matt Williams
07 November 2022
Comment from uk.trustpilot.com
Will not send me my money, be very aware these people are trying to be very awkward . not to be trusted
Mark Hunt
07 November 2022
Comment from uk.trustpilot.com
Removed myself from gambling ,this has saved me from these greedy, blood thirsty con artists ,good riddance, I'm out.
Mr Rajesh Singh
07 November 2022
Comment from uk.trustpilot.com
Gone are days of fair play, its robberynow. They want rob money now.Not sure it's incompetence or they are doing it purposely. They are settling bet incorrectly in case you don't pay attention. I am chasing customer service to settle bet correctly and wasting hours without any result.
Hemanand Sombarydoss
06 November 2022
Comment from uk.trustpilot.com
I placed a bet of 5 matches.. I had 2 matches left to finish.. One team was still at half time but the site shows it was second half playing.. I played first half under 2.5 and the score was 2-0.. After checking again, I see that william hill was displaying second half playing while it was still first half.. I thought my bet won and I had the option to cash out but I didnt due to this error.. I thought it was already second half and the 1st it was under 2.5... After a few minutes.. I learnt that it was still half time and the other team score one goal to make it 2-1 while the site was showing second half playing while it's not
mike dunn
05 November 2022
Comment from uk.trustpilot.com
There are serious problems with the betting shop situated at North Row, London W1K. It is due to open at 9am every day except 10am on Sundays. In recent months there have been too many instances of the shop being late to open. What makes it unacceptable is that there is no way of contacting customer services by phone to find out what is going on.I gave 1 star because I couldn't see any way of awarding zero stars.
Andrew O'brien
05 November 2022
Comment from uk.trustpilot.com
This is one of the worst sites for slots and table games, please do not sign up for this site ,it's a complete scam ,there are far better ones than this .
Mark
05 November 2022
Comment from uk.trustpilot.com
This is a terrible website to use! They are happy when you're losing but if you win, even a small amount they take all your privileges away with regard to promotions. they say it is about Safer Gambling....rubbish!!!! Most of these promotions are free to enter and don't cost to enter re 'Free or 4' Which is supposed to be an absolutely free no risk, deposit game to enter. I thought It was about football fans enjoying predicting the number of goals in 6 matches over a full season! It is meant to be a bit like a seasonal league where you can win either weekly, monthly, or for the full season. They have restricted me from using this promotion and they just say it's because of safer gambling!!! Absolute Utter rubbish!!!!!!!!!! It's because I've had some big wins of late and they don't want me to gain anything extra! Why offer these promotions in the first place? They only want your money! The ombudsman will be being contacted regarding this as it's in my opinion against the law and illegal to offer something they can't provide! I will be leaving this money-making company and joining another betting website that actually looks after its loyal customers.And....just to let you all know I'm actually £11,000 down over the period of the time I've been a customer. This company makes me sick to the stomach. they are only interested in making money!
Bryan Shaw
05 November 2022
Comment from uk.trustpilot.com
Matter resolved reasonably quickly. A settlement issue. Advisor in the chat was helpful
Eddie T J Naylor
05 November 2022
Comment from uk.trustpilot.com
won a bit doing 10 spins each slot but stay away from the fire blaze jackpot slots there rubbish just a money killer.
Colin
05 November 2022
Comment from uk.trustpilot.com
Tried signing up to these guys impossible, wanting constant documents and ID so sent everything they asked for and never satisfied. Gave up in the end now use another few of the big boys Bet 365, Paddy Power, Coral much more professional organisations. Dont bother using these muppets. 1 star is way too much for this outfit but would not be able to comment otherwise. Their loss in this crazy financial world.
Robert Čoso
04 November 2022
Comment from uk.trustpilot.com
I had a problem with promotions, i wrote on twitter and they solved it imediatelly
VMur
03 November 2022
Comment from uk.trustpilot.com
Closed my account on the grounds that i had mentioned in a conversation with the help agents that i was broke as hell.They refused to payout my balance.This is criminal though.I am sure it's against the law
Eddie T J Naylor
25 November 2022
Comment from uk.trustpilot.com
187 down this month nothing new with this company you will win but never enough to go clear on balance keep that in mind dont waste your money.
187 down this month nothing new with this company you will win but never enough to go clear on balance keep that in mind dont waste your money.