William Hill PLAYER REVIEWS(3519)
ChelseaDad
02 November 2022
Comment from uk.trustpilot.com
Dead online casino. DEAD!A long term customer and gambler. This lot have changed exponentially and for the absolute worst.9 DEPOSITS OF £10 ALL DEAD SPINS AT 20P.These online firms are finished.Please spend your hard earned money elsewhere on other things. Don't gamble away your money on fake slots, if you must gamble just play sports.
Dead online casino. DEAD!A long term customer and gambler. This lot have changed exponentially and for the absolute worst.9 DEPOSITS OF £10 ALL DEAD SPINS AT 20P.These online firms are finished.Please spend your hard earned money elsewhere on other things. Don’t gamble away your money on fake slots, if you must gamble just play sports.
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David R
02 November 2022
Comment from uk.trustpilot.com
The RTP on all slots are way lower than everywhere else, 89- 92% etc.The cashout my bet feature will offer you about 20% of what the bet is actually worth.The promotions are dressed up to look random but they are all predetermined based on your betting history, and even if you're very active they will offer pitiful freebies.A very tight site these days. Such a shame because they were once my favourite.
The RTP on all slots are way lower than everywhere else, 89- 92% etc.The cashout my bet feature will offer you about 20% of what the bet is actually worth.The promotions are dressed up to look random but they are all predetermined based on your betting history, and even if you’re very active they will offer pitiful freebies.A very tight site these days. Such a shame because they were once my favourite.
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Laura
01 November 2022
Comment from uk.trustpilot.com
If I could give no stars I would,they verified my account let me deposit then decided to ask for more I'd I sent and then they decided it wasn't good enough a passport and statement so they asked for me to write my user name and take a selfie with my passport but had to have full face yet be able to read the pass port it was impossible anyway they said they would refund my deposits and instead of refunding me the £60 they have refunded £20.,this is after of back and fourth on live chat and emails passing me back and fourth,I just came off chat after the Supervisor Revielyn ended my chat and was rude to me ,shocking behavior I will be screen shotting all the emails And chat and putting on social media
If I could give no stars I would,they verified my account let me deposit then decided to ask for more I’d I sent and then they decided it wasn’t good enough a passport and statement so they asked for me to write my user name and take a selfie with my passport but had to have full face yet be able to read the pass port it was impossible anyway they said they would refund my deposits and instead of refunding me the £60 they have refunded £20.,this is after of back and fourth on live chat and emails passing me back and fourth,I just came off chat after the Supervisor Revielyn ended my chat and was rude to me ,shocking behavior I will be screen shotting all the emails And chat and putting on social media
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Marc Rodda
01 November 2022
Comment from uk.trustpilot.com
THIS COMPANY USES 8 DECKS INSTEAD OF 4. THEY DO NOT USE THE FULL 8 DECKS. ONLY 4 FROM THE SHOE. SO NOBODY CAN SEE IF THEY ARE LEGITIMATE. I RECOMMEND IF YOUR GOING TO PLAY BLACKJACK DO NOT DO IT ONLINE. THEY HAVE MUCH MORE OF AN ADVANTAGE.
THIS COMPANY USES 8 DECKS INSTEAD OF 4. THEY DO NOT USE THE FULL 8 DECKS. ONLY 4 FROM THE SHOE. SO NOBODY CAN SEE IF THEY ARE LEGITIMATE. I RECOMMEND IF YOUR GOING TO PLAY BLACKJACK DO NOT DO IT ONLINE. THEY HAVE MUCH MORE OF AN ADVANTAGE.
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Paul Brown
31 October 2022
Comment from uk.trustpilot.com
Disgusting disgrace, just tried these scammers again!!! Absolutely ridiculous you WILL lose your money if you play this site !! Unbelievable gambles u have NO chance, remember this you will lose, trust me its the most rigged site ever!!!!!
Disgusting disgrace, just tried these scammers again!!! Absolutely ridiculous you WILL lose your money if you play this site !! Unbelievable gambles u have NO chance, remember this you will lose, trust me its the most rigged site ever!!!!!
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Danielle Spencer
31 October 2022
Comment from uk.trustpilot.com
It was good when it was working, with some nice promotions. But my account was restricted and no reason given. I received an email to say: 'We wanted to let you know that after a recent review of your account, you’ll no longer be able to take advantage of our gaming offers or promotions.This restriction will apply to our gaming products, and stake restrictions may also apply in the future.'I was then unable to use the online chat support to ask anything, so the only other option was to ask them via Twitter. When I asked if and why my account was restricted I was given this response:'I'm afraid the information is not available on our end as this was made by our management decision but rest assured a thorough check has been done and the decision was not taken lightly.'So I asked if I was able to email someone as I was unable to access the live chat support and I then received 'We no longer have email support. We do have live chat support (included link)'Which I had already stated I couldn't use.Absolutely awful not being able to see if I was able to get my account unrestricted and how I could make sure I didn't do whatever I had supposedly done again. So I have now deleted my account and will be using other sites in the future.
It was good when it was working, with some nice promotions. But my account was restricted and no reason given. I received an email to say: ‘We wanted to let you know that after a recent review of your account, you’ll no longer be able to take advantage of our gaming offers or promotions.This restriction will apply to our gaming products, and stake restrictions may also apply in the future.’I was then unable to use the online chat support to ask anything, so the only other option was to ask them via Twitter. When I asked if and why my account was restricted I was given this response:’I’m afraid the information is not available on our end as this was made by our management decision but rest assured a thorough check has been done and the decision was not taken lightly.’So I asked if I was able to email someone as I was unable to access the live chat support and I then received ‘We no longer have email support. We do have live chat support (included link)’Which I had already stated I couldn’t use.Absolutely awful not being able to see if I was able to get my account unrestricted and how I could make sure I didn’t do whatever I had supposedly done again. So I have now deleted my account and will be using other sites in the future.
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Matt
30 October 2022
Comment from uk.trustpilot.com
Payouts are instant which is a good feature Loyalty here though is deffo dead They literally give u nothing unless they gain eg scratch of day .. Been with them years and can count on one hand how many random completely free bets Iv had for just been with them and depositing decent frequently easily £1000 a month
Payouts are instant which is a good feature Loyalty here though is deffo dead They literally give u nothing unless they gain eg scratch of day .. Been with them years and can count on one hand how many random completely free bets Iv had for just been with them and depositing decent frequently easily £1000 a month
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Andy TheHun
30 October 2022
Comment from uk.trustpilot.com
I used to like William Hill vegas games but 6-8 month ago the site is changed a lot and not a positive way…Offers,bonuses are disappointed..Before they had a lot off offers, now nothing..Slot payouts was really fair before now it’s a complete joke..Also some game provides games like Pragmatic almost impossible to bonus or win..Very poor service from a big company like them..
I used to like William Hill vegas games but 6-8 month ago the site is changed a lot and not a positive way…Offers,bonuses are disappointed..Before they had a lot off offers, now nothing..Slot payouts was really fair before now it’s a complete joke..Also some game provides games like Pragmatic almost impossible to bonus or win..Very poor service from a big company like them..
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George
30 October 2022
Comment from uk.trustpilot.com
Almost impossible to win anything on Vegas games,I use to win quiet often,but this year is disgusting, the site goes downhill
Almost impossible to win anything on Vegas games,I use to win quiet often,but this year is disgusting, the site goes downhill
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Anon
30 October 2022
Comment from uk.trustpilot.com
Site down again useless company they are supposed to be one of the biggest bookmakers they are terrible
Site down again useless company they are supposed to be one of the biggest bookmakers they are terrible
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Davis
29 October 2022
Comment from uk.trustpilot.com
big issue with the site bet would not be paid various reasons given. made emails and call to customer service this is also a costly premium rate number. then call the gamblng commision they help you and they recomand resolver fill in the forms and then they sort out the issue.
big issue with the site bet would not be paid various reasons given. made emails and call to customer service this is also a costly premium rate number. then call the gamblng commision they help you and they recomand resolver fill in the forms and then they sort out the issue.
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Kennedy Tamuno
29 October 2022
Comment from uk.trustpilot.com
I invested. They gave me gifts and cunning made me accept those gifts by paying more money into there account. Afterwards they refused to allow withdrawals. They are a big fraud... please stay away from them..
I invested. They gave me gifts and cunning made me accept those gifts by paying more money into there account. Afterwards they refused to allow withdrawals. They are a big fraud… please stay away from them..
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Adam
27 October 2022
Comment from uk.trustpilot.com
Resricted my account for bonus and promotions because i was losing to much , Funny they rarely let you win anything on slots . How about they give me back all the money they have took from me . Ive closed my account and will never return .
Resricted my account for bonus and promotions because i was losing to much , Funny they rarely let you win anything on slots . How about they give me back all the money they have took from me . Ive closed my account and will never return .
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Aminat
27 October 2022
Comment from uk.trustpilot.com
Do not trust this site. They take money from your account without your permission then deny ever taking the money. I woke up this afternoon as I work nights to find that William hill had take money from my account. I contacted my bank Nd they clarified it was them who took it Nd that b4 I can log in a complaint I had to contact them first which was exactly what I did. Ofcourse they Denied taking the money Nd told me to provide them with proof which was what I did. Still that wasn't enough Nd was told they didn't take anything Nd so I've had to log in a complaint against from my bank. Be expecting to put that money back in my account that yous stole from me you robbing thieving c u n t s
Do not trust this site. They take money from your account without your permission then deny ever taking the money. I woke up this afternoon as I work nights to find that William hill had take money from my account. I contacted my bank Nd they clarified it was them who took it Nd that b4 I can log in a complaint I had to contact them first which was exactly what I did. Ofcourse they Denied taking the money Nd told me to provide them with proof which was what I did. Still that wasn’t enough Nd was told they didn’t take anything Nd so I’ve had to log in a complaint against from my bank. Be expecting to put that money back in my account that yous stole from me you robbing thieving c u n t s
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Zimu
27 October 2022
Comment from uk.trustpilot.com
How hard is it to register?? After issue with registration just being bounced from one clueless person to another.
How hard is it to register?? After issue with registration just being bounced from one clueless person to another.
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Lisa Byrne
26 October 2022
Comment from uk.trustpilot.com
Had to give one star as it wouldn't let me give zero. Like others, I've been a loyal customer for many years and saw the daily promotions as a recognition of my loyalty but have now been told these have stopped but with no explanation given. Customer services said they can't tell me why and just tried to fob me off with "it's a business decision". I shall take my business elsewhere from now on! I refuse to use this company again and recommend others to do the same.
Had to give one star as it wouldn’t let me give zero. Like others, I’ve been a loyal customer for many years and saw the daily promotions as a recognition of my loyalty but have now been told these have stopped but with no explanation given. Customer services said they can’t tell me why and just tried to fob me off with “it’s a business decision”. I shall take my business elsewhere from now on! I refuse to use this company again and recommend others to do the same.
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Ant N
25 October 2022
Comment from uk.trustpilot.com
This company is disgusting can someone advice me what to do. I suffer mental health depression and suicidal. I’m on anti depressant and other medication. Last Friday 21/10/22 i placed bet on their machine on tennis in the shop for £1000 and I won £100. I took my betting slip to shop to claim my £1100. The head office block my ticket so the shop told me to email them I sent 40 emails over past four days no response. I manage to speak to them telling them u suffer suicidal depression and will kill my self if I don’t get my money back no response. I spent weekend in hospital because I tried to Kill myself. Police came to my house twice to check on my safety. Eveytime I call for update the stupid guys keep telling me sams response senior team is investigating. Can someone help me give me advice? Will they steal my money ? Is that what they do? I’ve never had problems any other book makers. I even told them I will film myself killing myself and send them so they will have to live with it they don’t even give a damn. Disgusting vile people working for them with no feelings and they don’t even give a damn if I was dead and they all sound like robots on the phone with no feelings. Can someone advice me what to do ?
This company is disgusting can someone advice me what to do. I suffer mental health depression and suicidal. I’m on anti depressant and other medication. Last Friday 21/10/22 i placed bet on their machine on tennis in the shop for £1000 and I won £100. I took my betting slip to shop to claim my £1100. The head office block my ticket so the shop told me to email them I sent 40 emails over past four days no response. I manage to speak to them telling them u suffer suicidal depression and will kill my self if I don’t get my money back no response. I spent weekend in hospital because I tried to Kill myself. Police came to my house twice to check on my safety. Eveytime I call for update the stupid guys keep telling me sams response senior team is investigating. Can someone help me give me advice? Will they steal my money ? Is that what they do? I’ve never had problems any other book makers. I even told them I will film myself killing myself and send them so they will have to live with it they don’t even give a damn. Disgusting vile people working for them with no feelings and they don’t even give a damn if I was dead and they all sound like robots on the phone with no feelings. Can someone advice me what to do ?
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Márcio Malafaia
25 October 2022
Comment from uk.trustpilot.com
I place a bet at San Siro on Sunday the 16/10/2022 (am).I paid by cash.No concerns were raised by staff when placing my bet.Selections taken from the Racing Post - news paper supplied by William Hill counter.The bet become a winner estimate returns ~£140.00William Hill DO NOT want to pay my winning bets.The company may be going bankrupt Because of my £140.00 winnings.Shame on WILLIAM HILL.
I place a bet at San Siro on Sunday the 16/10/2022 (am).I paid by cash.No concerns were raised by staff when placing my bet.Selections taken from the Racing Post – news paper supplied by William Hill counter.The bet become a winner estimate returns ~£140.00William Hill DO NOT want to pay my winning bets.The company may be going bankrupt Because of my £140.00 winnings.Shame on WILLIAM HILL.
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JQ
25 October 2022
Comment from uk.trustpilot.com
Been a customer of William Hill for years. Few weeks ago I won a bit of cash on the bonus drop and now I'm restricted from playing all free promotions. Terrible way to treat loyal customers!
Been a customer of William Hill for years. Few weeks ago I won a bit of cash on the bonus drop and now I’m restricted from playing all free promotions. Terrible way to treat loyal customers!
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Dan
25 October 2022
Comment from uk.trustpilot.com
Very bad company they play by there own rules if you loose all your savings through gambaling they are fine with you but if you have a few big wins then out comes the paperwork banning you from all William hill bookies THEY ARE A LAW TO THEMSELVES BEWARE!!!!!!
Very bad company they play by there own rules if you loose all your savings through gambaling they are fine with you but if you have a few big wins then out comes the paperwork banning you from all William hill bookies THEY ARE A LAW TO THEMSELVES BEWARE!!!!!!
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luke banks
25 October 2022
Comment from uk.trustpilot.com
Since 888 took over This site is now awful ... slots are a joke ... cannot win 1 penny let alone a bonus, was a good site till 888 took over , gone down hill
Since 888 took over This site is now awful … slots are a joke … cannot win 1 penny let alone a bonus, was a good site till 888 took over , gone down hill
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LEE MURPHY
24 October 2022
Comment from uk.trustpilot.com
Absolute scum of a company they love losers not winners been using these for years then all of a sudden hit a win streak then I get my account limited i try to explain this to non existent customer services and get my account blocked.
Absolute scum of a company they love losers not winners been using these for years then all of a sudden hit a win streak then I get my account limited i try to explain this to non existent customer services and get my account blocked.
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David
24 October 2022
Comment from uk.trustpilot.com
There an absolute disgrace !! Wont use again !! Won money on the bonus drop ( virtually impossible ) and wouldnt let me withdraw so just gambled it till all gone !! Pathetic group. avoid avoid avoid
There an absolute disgrace !! Wont use again !! Won money on the bonus drop ( virtually impossible ) and wouldnt let me withdraw so just gambled it till all gone !! Pathetic group. avoid avoid avoid
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Joe Mack
23 October 2022
Comment from uk.trustpilot.com
Been with this company for over 20 years and recently they've decided to just become up their with the worst sites ever. Customer service is abysmal. Live chat are as much use as an electrician on the titanic, phone support is non existent and emailing them and waiting on a response is very similar to waiting on the wife getting ready. What have they done to this site??? Check all the reviews. Not once does anyone from William Hill reply here. Typical example with a site with too many customers to care!
Been with this company for over 20 years and recently they’ve decided to just become up their with the worst sites ever. Customer service is abysmal. Live chat are as much use as an electrician on the titanic, phone support is non existent and emailing them and waiting on a response is very similar to waiting on the wife getting ready. What have they done to this site??? Check all the reviews. Not once does anyone from William Hill reply here. Typical example with a site with too many customers to care!
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Giuseppe Fasolo
22 October 2022
Comment from uk.trustpilot.com
Scam avoid been with William hill. Been with them for over 3 years and last few days could not play the bonus cash drop. so I contacted William hill by chat and they said acces denied wouldn't give an explanation I said is it because winning to much money then they closed my account is that the way to treat your old customer don't think so stay away from these Muppets
Scam avoid been with William hill. Been with them for over 3 years and last few days could not play the bonus cash drop. so I contacted William hill by chat and they said acces denied wouldn’t give an explanation I said is it because winning to much money then they closed my account is that the way to treat your old customer don’t think so stay away from these Muppets
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kashif hussain
22 October 2022
Comment from uk.trustpilot.com
Hi, My username is kashif1604My account was closed. When I want to contact williamhill help center, they do not respond to my emails. In my opinion, williamhill.com help center is totally useless and it closes its customers' accounts at any time without any reason. I never suggest opening an account on williamhill.com
Hi, My username is kashif1604My account was closed. When I want to contact williamhill help center, they do not respond to my emails. In my opinion, williamhill.com help center is totally useless and it closes its customers’ accounts at any time without any reason. I never suggest opening an account on williamhill.com
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Formatation
22 October 2022
Comment from uk.trustpilot.com
After 11 years of depositing on the site, never breaking the rules or terms, deposited nearly week and sometimes daily, i get restricted from personal promos for no reason.the reply is always the same, it is a business decision.Well its my business decision to let everyone know that they dont value any of their costumers no matter how long or how much you spend.. its time i change my home for gambling..good bye William Hill you will never see me using your website or shop ever again....
After 11 years of depositing on the site, never breaking the rules or terms, deposited nearly week and sometimes daily, i get restricted from personal promos for no reason.the reply is always the same, it is a business decision.Well its my business decision to let everyone know that they dont value any of their costumers no matter how long or how much you spend.. its time i change my home for gambling..good bye William Hill you will never see me using your website or shop ever again….
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Luke Young
22 October 2022
Comment from uk.trustpilot.com
Very good customer service. Answered my message within 30 seconds! Sorted my issue out within 10minutes. Brill!
Very good customer service. Answered my message within 30 seconds! Sorted my issue out within 10minutes. Brill!
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Paul Charters
22 October 2022
Comment from uk.trustpilot.com
Happy to take your money but when you take theirs they try and strip everything from you and minimise you account
Happy to take your money but when you take theirs they try and strip everything from you and minimise you account
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Laczko Boby Emanuel
21 October 2022
Comment from uk.trustpilot.com
I trying again to play. I'm top up 5£ after again 5£ 10p bet nothing just spin. No free spin or something bigger than 6 p. Horrible casino.
I trying again to play. I’m top up 5£ after again 5£ 10p bet nothing just spin. No free spin or something bigger than 6 p. Horrible casino.
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Ant
21 October 2022
Comment from uk.trustpilot.com
Opened an account with William hill the get £30 free bet after placing a £10 bet. I didn’t receive the bonus but after contacting them thru twitter they issued the free bets & was very helpful.Good customer service ?
Opened an account with William hill the get £30 free bet after placing a £10 bet. I didn’t receive the bonus but after contacting them thru twitter they issued the free bets & was very helpful.Good customer service ?
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Carlos Cova
21 October 2022
Comment from uk.trustpilot.com
This site is causing a lot of stress I have ask to close my account and for them to pay me my money and nothing solve please guys stay away from this site trust me
This site is causing a lot of stress I have ask to close my account and for them to pay me my money and nothing solve please guys stay away from this site trust me
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Eddie T J Naylor
21 October 2022
Comment from uk.trustpilot.com
Another 20 pound straight down the drain on your slots your a joke major joke as a whole as a company nothing changes robbing everyone.
Another 20 pound straight down the drain on your slots your a joke major joke as a whole as a company nothing changes robbing everyone.
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Nicole Mclean
20 October 2022
Comment from uk.trustpilot.com
I have been playing on William Hill (depositing money, losing, winning & playing the free games) for a couple of years. Today, I am unable to play any bonus games etc and when I contacted them, they replied: This decision was based on the type of activity identified on the account and/or that your activity was deemed to target our promotion bonuses in a way other than their intended purpose.They are unable to give me anymore explanation what this intention is but I am going to presume it is because I complained about it one of their games glitching the other day and constantly kicking me off every time I won.
I have been playing on William Hill (depositing money, losing, winning & playing the free games) for a couple of years. Today, I am unable to play any bonus games etc and when I contacted them, they replied: This decision was based on the type of activity identified on the account and/or that your activity was deemed to target our promotion bonuses in a way other than their intended purpose.They are unable to give me anymore explanation what this intention is but I am going to presume it is because I complained about it one of their games glitching the other day and constantly kicking me off every time I won.
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Darren Ashton
20 October 2022
Comment from uk.trustpilot.com
Totally shooting themselves in the foot. Unable to take part in any promotion even though they state they are free to participate in. Deleted my account and hope people follow
Totally shooting themselves in the foot. Unable to take part in any promotion even though they state they are free to participate in. Deleted my account and hope people follow
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Mark Hunt
20 October 2022
Comment from uk.trustpilot.com
Disappointing place to play ,I never win here ,but loves to take my money ,put a.stop and rather go somewhere else .
Disappointing place to play ,I never win here ,but loves to take my money ,put a.stop and rather go somewhere else .
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Marcus Anderson
20 October 2022
Comment from uk.trustpilot.com
They prefer losing players only. I bet £5 doubles on football and won a few only to get an email to say we have restricted your account. Avoid
They prefer losing players only. I bet £5 doubles on football and won a few only to get an email to say we have restricted your account. Avoid
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Marc Rodda
20 October 2022
Comment from uk.trustpilot.com
DO NOT PLAY THE SLOTS OR REVEALS.IF YOU HAVE AN ADDICTION, PLEASE DO SOMETHING ABOUT IT. HELP SOMEONE WITH THE MONEY INSTEAD. OR GO AND DO SOMETHING WORTHWHILE, OR SOMETHING YOU HAVE ALWAYS WANTED TO DO. IF YOU LIKE BEING ANGRY AND FEELING LIKE A VICTIM THIS IS A PLACE YOU CAN DWELL IN YOUR SELF FULFILLING MISERY.ASK YOURSELF, DO YOU EVER WIN. NO. YOUR NOT MEANT TO. THE PROGRAMS THAT RUN ARE ABSOLUTELY SCANDALOUS.PLEASE LISTEN TO THIS. IVE WRITTEN THIS TO HELP YOU. PLAY THE LIVE GAMES. THEY PAY TRUE AND YOU CAN WIN IF YOU KEEP YOUR COOL. GOODLUCK TO YOU ALL. I HOPE YOU TAKE MY ADVICE. NOT BECAUSE IL GET SOME SATISFACTION LOSING THESE RATS MONEY. I JUST DO NOT WANT YOU TO FEEL BAD WHEN YOU LOSE OR GO WITHOUT THE THINGS YOU DIDN’T THINK OF BEFORE THEY ROBBED YOU.
DO NOT PLAY THE SLOTS OR REVEALS.IF YOU HAVE AN ADDICTION, PLEASE DO SOMETHING ABOUT IT. HELP SOMEONE WITH THE MONEY INSTEAD. OR GO AND DO SOMETHING WORTHWHILE, OR SOMETHING YOU HAVE ALWAYS WANTED TO DO. IF YOU LIKE BEING ANGRY AND FEELING LIKE A VICTIM THIS IS A PLACE YOU CAN DWELL IN YOUR SELF FULFILLING MISERY.ASK YOURSELF, DO YOU EVER WIN. NO. YOUR NOT MEANT TO. THE PROGRAMS THAT RUN ARE ABSOLUTELY SCANDALOUS.PLEASE LISTEN TO THIS. IVE WRITTEN THIS TO HELP YOU. PLAY THE LIVE GAMES. THEY PAY TRUE AND YOU CAN WIN IF YOU KEEP YOUR COOL. GOODLUCK TO YOU ALL. I HOPE YOU TAKE MY ADVICE. NOT BECAUSE IL GET SOME SATISFACTION LOSING THESE RATS MONEY. I JUST DO NOT WANT YOU TO FEEL BAD WHEN YOU LOSE OR GO WITHOUT THE THINGS YOU DIDN’T THINK OF BEFORE THEY ROBBED YOU.
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Lee Staniforth
19 October 2022
Comment from uk.trustpilot.com
Absolute bandits give a bit then take take take fixed slots I know there not here to hand out money but come on give us a chance you place deposits to play there reward to customers is then bar your account from receiving any promotions or free plays and hide behind the safer gambling but at same time continues to take deposits to play complete bull sh** .Stay clear I only wish I had come across these reviews a few weeks ago believe me they aren't wrong and just saying it because they are sore losers.Do yourselves a favour and take note of them.Account now closed good riddance
Absolute bandits give a bit then take take take fixed slots I know there not here to hand out money but come on give us a chance you place deposits to play there reward to customers is then bar your account from receiving any promotions or free plays and hide behind the safer gambling but at same time continues to take deposits to play complete bull sh** .Stay clear I only wish I had come across these reviews a few weeks ago believe me they aren’t wrong and just saying it because they are sore losers.Do yourselves a favour and take note of them.Account now closed good riddance
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Carlos Cova
19 October 2022
Comment from uk.trustpilot.com
I have been a member for a little while and I have deposited many times and I have cash out many times and I was having fun is fast payout but now they have decided to freeze my account for no reason they say because I have been playing for to long so they say they have concerns but I only raise my bet when I am in profit just don't understand I got money in the account I can't cash out and I am still waiting for there call as been one day and half so just think again before you joined it's all good at beginning and then all change very disappointed ?
I have been a member for a little while and I have deposited many times and I have cash out many times and I was having fun is fast payout but now they have decided to freeze my account for no reason they say because I have been playing for to long so they say they have concerns but I only raise my bet when I am in profit just don’t understand I got money in the account I can’t cash out and I am still waiting for there call as been one day and half so just think again before you joined it’s all good at beginning and then all change very disappointed ?
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Millie
19 October 2022
Comment from uk.trustpilot.com
Wish I could give it 0. Used this for years and they offer free plays on games everyday to entice customers in then randomly block you from using them without an explanation. The bonus drop has been banned from me for no reason. First excuse was this is a technical issue let me pass this to our IT team try again in 1 hour Then they said that it’s to safer gamblingThen they said that there’s no restrictions on my account so to use website instead of appThen after waiting 3 hours got a response to say they’ve reviewed my account and removed my permission for this. Spoke to a “superviser” who was the most dire and disrespectful person I’d spoke to I have only ever used the winnings from bonus drops to place bets alongside my own money like any betting site allows as does my partner and his is all fine? Asked for a manager or CEO contacts details been refused everytime. was told they couldn’t tell me why they’ve done it or anything FALSE ADVERTISEMENT! Do no put any money into them! Disregarded everything I have said and sent template pre written responses which is so obviousWill still allow me to bet and do other promotions however? Scared to withdraw my money in case they steal from meSTICK TO SKY BET or BET 365 or BETFAIR !
Wish I could give it 0. Used this for years and they offer free plays on games everyday to entice customers in then randomly block you from using them without an explanation. The bonus drop has been banned from me for no reason. First excuse was this is a technical issue let me pass this to our IT team try again in 1 hour Then they said that it’s to safer gamblingThen they said that there’s no restrictions on my account so to use website instead of appThen after waiting 3 hours got a response to say they’ve reviewed my account and removed my permission for this. Spoke to a “superviser” who was the most dire and disrespectful person I’d spoke to I have only ever used the winnings from bonus drops to place bets alongside my own money like any betting site allows as does my partner and his is all fine? Asked for a manager or CEO contacts details been refused everytime. was told they couldn’t tell me why they’ve done it or anything FALSE ADVERTISEMENT! Do no put any money into them! Disregarded everything I have said and sent template pre written responses which is so obviousWill still allow me to bet and do other promotions however? Scared to withdraw my money in case they steal from meSTICK TO SKY BET or BET 365 or BETFAIR !
Reply
Carley grattage
18 October 2022
Comment from uk.trustpilot.com
Stay away ! Very few wins and when you do win it’s peanuts. 50p spin and 3 scatters only won £2.30 . Spent £400 not won anything or even come close. Rip off
Stay away ! Very few wins and when you do win it’s peanuts. 50p spin and 3 scatters only won £2.30 . Spent £400 not won anything or even come close. Rip off
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Paul Brown
17 October 2022
Comment from uk.trustpilot.com
Absolutely disgusting site , the slot games are so predictable lose lose lose , every time you reload on the majority of their slots 20 /30 spins before you get a win any win over 4x stake if you gamble it you lose , roulette haha don't get me started the ball is magic it can teliport to anywhere it likes, STAY well clear of this rigged rubbish, absolute joke !!!!
Absolutely disgusting site , the slot games are so predictable lose lose lose , every time you reload on the majority of their slots 20 /30 spins before you get a win any win over 4x stake if you gamble it you lose , roulette haha don’t get me started the ball is magic it can teliport to anywhere it likes, STAY well clear of this rigged rubbish, absolute joke !!!!
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Graham
17 October 2022
Comment from uk.trustpilot.com
Penalised for putting money on this site then got restricted for it. Wouldnt even bother with this site. They more than willing to lose a customer than deal with the issue with better results. The site is poor and staff not friendly
Penalised for putting money on this site then got restricted for it. Wouldnt even bother with this site. They more than willing to lose a customer than deal with the issue with better results. The site is poor and staff not friendly
Reply
Brando Eusebio
16 October 2022
Comment from uk.trustpilot.com
Done using this betting app. It take so long for your game to be graded when you win. Missed multiple game waiting for my money which I could have won. So many other betting app to consider before signing up with William hill. Customers service is very bad ?
Done using this betting app. It take so long for your game to be graded when you win. Missed multiple game waiting for my money which I could have won. So many other betting app to consider before signing up with William hill. Customers service is very bad ?
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James Wigan
16 October 2022
Comment from uk.trustpilot.com
Complete and other scammers never pay thr right amount back and all there games always loose never won anything and they take for ages to lay out your money.
Complete and other scammers never pay thr right amount back and all there games always loose never won anything and they take for ages to lay out your money.
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PM
16 October 2022
Comment from uk.trustpilot.com
I had a 19 accumulator football bet on first half over 0.5 goals. All the bets came through except the Sunderland vs Wigan match, which was shown as losing. I was offered a £7 cash out and low and behold, less than three seconds after cashing out, they showed Sunderland had scored. Coincidence, bad luck? I don't think so, as it has happened twice before.They hide the true scores and tempt you with cash out. Once you've cashed out, you will find out that your bet was actually a winning bet or had a high chance of winning.Like someone stated earlier, I will be returning to old fashioned bet in store. Too much mafia is happening online that we don't know.
I had a 19 accumulator football bet on first half over 0.5 goals. All the bets came through except the Sunderland vs Wigan match, which was shown as losing. I was offered a £7 cash out and low and behold, less than three seconds after cashing out, they showed Sunderland had scored. Coincidence, bad luck? I don’t think so, as it has happened twice before.They hide the true scores and tempt you with cash out. Once you’ve cashed out, you will find out that your bet was actually a winning bet or had a high chance of winning.Like someone stated earlier, I will be returning to old fashioned bet in store. Too much mafia is happening online that we don’t know.
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Postman1
15 October 2022
Comment from uk.trustpilot.com
Terrible customer service, restricted my account with no warning or explanation! They imply that you lie about affordability and are rude to loyal customers.
Terrible customer service, restricted my account with no warning or explanation! They imply that you lie about affordability and are rude to loyal customers.
Reply
Mike B
15 October 2022
Comment from uk.trustpilot.com
I WAS a happy customer for years but now very unhappy. Depositing money is so easy.... but withdrawing is a nightmare. I jumped through all their red tape hoops and now they ignore me. I have requested my withdrawal 7 weeks ago and have nothing. My account is closed and AVOID THIS BOOK . THEY DO NOT PAY OUT.
I WAS a happy customer for years but now very unhappy. Depositing money is so easy…. but withdrawing is a nightmare. I jumped through all their red tape hoops and now they ignore me. I have requested my withdrawal 7 weeks ago and have nothing. My account is closed and AVOID THIS BOOK . THEY DO NOT PAY OUT.
Reply
Mark Hunt
03 November 2022
Comment from uk.trustpilot.com
I enjoy playing slots ,but when you can only play 25 a week and can't change ,what's the point coming back every week ,a little disappointing knowing one can only play that amount ,lost my excitement here .
I enjoy playing slots ,but when you can only play 25 a week and can’t change ,what’s the point coming back every week ,a little disappointing knowing one can only play that amount ,lost my excitement here .