William Hill PLAYER REVIEWS(3519)
Arthur Daley
14 October 2022
Comment from uk.trustpilot.com
Been using the site for nearly 20 years and never had any real problems. I consider them to be fair and honest. However, over the last few weeks, they have completely ruined the poker site, especially if you play on your mobile. It's a truly awful revamp and I'll be playing elsewhere in future.
TanaMontana
13 October 2022
Comment from uk.trustpilot.com
I've been robbed of a winning bet. I play here all the time and really liked it until one of my bets caught my attention... was yesterday's Tottenham game 3,2. So all my bet builder was correct just needed a shot on target from rafael borre. Player at least 1 shot on target. He got it. My bet was settled as a loss. Then went to a open bet then loss again and the voided and free bet given to me. In the meantime I was on live chat for 2 hrs. Supervisor said there's nothing he can do Canly his name as its been escalated to the vendors. This is all tactics for not paying. I think its discusting and sneaky. And there's probably millions of bets that won like this and been settled as a loss. I think il fill in a arbitration form to bring this to light. It's left me very bitter towards them. Very dishonourable and lack of respect or knowledge. O/27621444/0000414/F bet number for anyone who wants proof.
Jim
13 October 2022
Comment from uk.trustpilot.com
Fixed out football c u n t s! Fake and robbery. Thieves and crooks, don’t bet with them.
Ryan McGrath
12 October 2022
Comment from uk.trustpilot.com
Couldn’t log into my account so I got a bit worried so I contacted William Hill and they replied immediately and sorted out my problem very happy with the customer service!!
Rohan Sajan
12 October 2022
Comment from uk.trustpilot.com
They don't allow you to withdraw when you win large money. They try to delay verification in every possible way
Daz
11 October 2022
Comment from uk.trustpilot.com
Lil saint Morgan… The same happens to me they said the responsible gambling team have restricted my account. For no reason at all. Apart from me complaining about a game error and reporting it to live chat. The rude agent had me waiting 20 mins only to come back and say. Sorry we can’t see any errors and closed the chat. Took my balance then blocked me from getting promotions when I have played on there site for years and deposit all the time.
Paul Brown
11 October 2022
Comment from uk.trustpilot.com
Disgusting ripp off cannot believe this scam company is able to trade , do not waste your money with this completely rigged site !!!
Susanne Keenan
11 October 2022
Comment from uk.trustpilot.com
Yet again William hill sort out your long boring games!!! Keep going back thinking they have better games with a fair chance but no!! Games are rigged!! Someone needs to take this site down FOR GOOD we all can't be wrong!!!!
Sam
11 October 2022
Comment from uk.trustpilot.com
Shambles of a company blocked my account for 2 weeks due to safer gambling??? The only problem they have is I kept winning from there bonuses etc so I ask for them to ring me my account was unblocked upon logging in every single promotion isn’t available to me anymore I contacted live chat and told them I wanted my account closed down as I wouldn’t be using them anymore when I don’t receive promotions etc I must have told them 6-7 times to close my account down before they listened and did what I asked avoid at all costs seems to be a regular thing with there customers now
Lil Saint Morgan
11 October 2022
Comment from uk.trustpilot.com
No loyalty at all and very poor customer service. I've been blocked on this site from all promotions because I of more than 2 deposits in a day, I presume they won't give me the actual reason why but also I can still deposit (but with no wins at all). No warning or notices about what will happen if you deposit a few times in 1 day and when I go on live chat they just say sorry like it means something. William hill is a joke and just takes you're money and doesn't reward loyalty please avoid!!!
Stephen Brindley
10 October 2022
Comment from uk.trustpilot.com
After 16 days now of getting no further on after not being paid out my winning bet ive been incotact with william hill several times they give you no answer as they have only told me that someone with the same name as me they are not allowed to take this persons bets i have been putting bets on allday losing as soon as i get a winner they tell me they cant pay me as someone with the same name as me is not allowed to bet but its not me and the woman in the shop knows its not me and it is a different person on the picture that they have looks nothing like me they do not let you talk to anyone but the customer service who can not help you in anyway with any questions you have obviously im concerned that my id might be getting used as my name is not that common but they was unable to let me know if my id is being used for them to have bard this person i would say to save your self this kind of hassle use a different betting shop
Robyn
10 October 2022
Comment from uk.trustpilot.com
Paul... Header on your complaint. EPIC RIP OFF ..Contact me on SC. lmiester8.Might be interested in what I got to offer.Thank you.
Robyn
09 October 2022
Comment from uk.trustpilot.com
Only a 1 star , just because I have to.Now ,like all you unfortunate punters who have fallen foul to these conning thieving so and so,s , It time to play them at there on games, they inflict thousands of family's to either poverty or suicide,I take them on , beat them my way , Work for them ?Or know someone who works in one but is disillusioned.? Before you leave contact me on SC, lmiester8.Get what you deserve , a huge payday.Please contact me if interested.And do yourselves a huge favour, don't line they pockets with your money all the best for the future.And thank you for reading.
David Chicago
09 October 2022
Comment from uk.trustpilot.com
A friend placed £20 on Harry kane to score assisted by son on richarlison game ended 1-0, clear as day son to kane no deflections etc. What do they do ? They void the bet and refuse to pay out. Only returned £100, can you imagine what they do with the big winners
Paul
09 October 2022
Comment from uk.trustpilot.com
Epic value? What like no best price till 10am and prices way shorter on horses that have been backed, NO BOTTLE OR GREEDY?? both I'm guessing, bitter caraline not sweet and epic rip off not value
Alan Tanner
08 October 2022
Comment from uk.trustpilot.com
Failed to pay out on winning bet and kept the stake.There seems to be no one to contact no phone number, no email address just a chat app that never loads.I have had a bit of a winning streak lately which is just down to luck.Its fair enough if they don't want to take my bets for that reason but its a bit much to not only refuse to pay out but keep the stake on a winning bet.I think I will go back to betting the old fashioned way in betting shops. There is too much room for dubious dealings with online gambling.
Daniel Harris
08 October 2022
Comment from uk.trustpilot.com
Staffed by the biggest scumbags on earth, so glad I've moved to another bookie. Will limit you if you beat them sad pathetic losers don't open a bookies if you can't handle losses lmao
Eddie T J Naylor
07 October 2022
Comment from uk.trustpilot.com
20p a spin cash n riches megaways i was spinning by the game clock for 38:42 no bonus in sight 30.36 down 40 in deposits but that was another slot in combination but oh my williham hill has died once and for all 2 deposits today and same result dead spins dead site lost your pride.
Mr S Ball
06 October 2022
Comment from uk.trustpilot.com
Nothing improves with these bandits... Please if you read this, go and bet with Befair Exchange. This is the future of betting. You can bet whatever stake you like, you don't get barred for winning, and the prices are usually a lot better... Sack off these bandit bookmakers, and let happen what they all deserve? They all go bust!!!
Paul Walton
05 October 2022
Comment from uk.trustpilot.com
Don't ever use william hills unless you want to get robbed. If you can send payslips for the last three months they might let you get what they robbed back.
Jodiee Leigh Hart
05 October 2022
Comment from uk.trustpilot.com
William Hill... My oh my. I am lost for words. After having a problematic experience with a lot of casino's, I went looking for a new home to play. I've been with you under a week now and just won £1,089!! I felt lucky this week, and for some reason, it was the right timing. Not only have I had some relly good promotional games, I've won on your casino games too! I want to say THANK YOU!!! Your site is amazing and your promotions are so much more better than some I have played on. My new home for sure!!! <3
Martin Carter
05 October 2022
Comment from uk.trustpilot.com
Ok site but if you want slots I suggest getting your money and either burning it or throwing it in a grid. Cr*p.
Pccccc
05 October 2022
Comment from uk.trustpilot.com
After reading all these complaints and playing on William hill myself and experiencing all the same problems as others, I done some investigations and they have been taken over by 888 casino holdings! The same company that done all of this to me last year! I will never use this site again and I urge others to boycott this site you will NEVER win nothing but scammers making money out of everyone! Games are rigged and you never win a thing! They should be investigated and shut down immediately
DARREN
04 October 2022
Comment from uk.trustpilot.com
Disgusting company had £85 in my account went to with draw it said I need to send documents in, did so but only photo id I have is out of date passport they wouldn't accept it even though I deposit with my debit card and was aloud to bet, but will not pay me out, avoid at all costs, I am going to take further action against them about it, keep well away from WILLIAM HILLS
Laura
04 October 2022
Comment from uk.trustpilot.com
Alot better than virgin games.. dont feel like my money is gone within seconds actually get to play the slots with decent gameplay
James Garside
03 October 2022
Comment from uk.trustpilot.com
Rigged isn’t the word for these scumbags it does not matter which slots you play it’s nothing but dead spins on every turn tell me how a so called random number generator can give you constant losses it’s a joke William hill are rigging everything just lately and the sad thing is they are allowed to get away with it’s a fu@king joke I’m absolutely disgusted with this company as they are just robbing everyone blind hope the owner gets caught out or dies a painful death you robbing dirty pile of sh!t
Lorna Lynnor Aves
03 October 2022
Comment from uk.trustpilot.com
Just found out that they limit your promotions if you increase your deposit limitDisgusting company. I have lost almost 10 grand with this money grabbing siteJust closed my account for GOOD STAY AWAY IF YOU HAVE ANY SENSE I DIDNT unfortunately
P Spring
03 October 2022
Comment from uk.trustpilot.com
I needed to speak with customer service today about a free bet I was having trouble using. The live chat doesn't indicate whether or not you have connected or show what position you are or if anyone has seen your message so, after waiting a while I contacted them on Facebook Messenger. The person on Facebook who dealt with my query was very professional, friendly and patient as I was having problems finding information they needed. Sorted my issue in a couple of minutes. The 5 stars are for them.
Jasmin
02 October 2022
Comment from uk.trustpilot.com
Scam company!! Never ever will i place bets with this company ever again!! They didn't pay me out for my winning team NFL VIKINGS who won the game 02/10/22 and jeffersson got a touch down! William hill fidnt pay me out with a scam of an excuse for why they say my bet lost as follows:- Thanks for waiting Esen, your bet was settled correctly as a losing bet. Your selection was to win by 14 or more Points. The match ended to 28-25.So they win only by 3 points, for you to win this bet they must score 14 or more points than New Orleans.DO NOT PLACE BETS WITH THIS COMPANY THEY SCAM YOU WITH A BS EXCUSE TO NOT PAY YOU OUT
Jon Collins
02 October 2022
Comment from uk.trustpilot.com
Your sites an absolute rip off deposited £100 and won nothing all your bonuses are absolutely shambolic, won 10 free spins on fishing frenzy and only won 50p. Good at taken peoples money but can't win a decent bonus should be ashamed of yourself william hill.
ANTHONY JURY
02 October 2022
Comment from uk.trustpilot.com
There scammers i had 6 reds in a row then when i went red it black interesting like its meant to be a fair game that isn't fair what a scam like.
Andrew Guthrie
01 October 2022
Comment from uk.trustpilot.com
Place a bet well in time for the daily millions. The screen flashed internal system error and then took my bet. My numbers came out and when I checked my bets it said it was for the following afternoon which is impossible to do
Susanne Keenan
01 October 2022
Comment from uk.trustpilot.com
William hill is NOT a recommended site PLEASE save your money, the site is full of boring games hardly any bonus given! Spent £20 on one long boring game to receive no bonuses!!!!
Radu Barbu
01 October 2022
Comment from uk.trustpilot.com
Worst betting site ever.. after being a client for a while they decided after i made a big witdraw to restrict all my promotions without a reason. Not recomanding this betting house. I already closed the account.
Marc Rodda
01 October 2022
Comment from uk.trustpilot.com
SCAMMED ME OUT OF 50 pound on my first game. They take the bet. £50 then they freeze the screen and it goes black. You can’t bet or stick. And they take your money and say there’s a problem with your internet. DONT RISK YOUR MONEY. If you have an addiction. They will take everything by making you gamble angry. They don’t like happy gamblers. THEY WIN MORE.
Karl Wilkie
30 September 2022
Comment from uk.trustpilot.com
Trying to register with this company is like walking through a mine field bunch of jokers
Iestyn Bryant
30 September 2022
Comment from uk.trustpilot.com
Don’t deposit any money with this company,absolutely disgusting customer service after raising my concerns of a payout into my account.They have frozen my account and unable to withdraw funds left with the company.Supervisor don’t do anything just copy and paste policy and don’t actually address your concerns properly.Most of the times playing slots the game freezes or crashes aswell ruining your fun.sometimes can’t even reload the game you were originally playing.
Liam
30 September 2022
Comment from uk.trustpilot.com
It's you liked being scammed please play there 20p roulette cause William Hill will scam you 16 reds in a row all off them are odds really sure it was meant to be a fair game but we'll done great site I will now go eles where thank you for stealing everyone's money
Andrejs Voronovskis
29 September 2022
Comment from uk.trustpilot.com
Was a great site some time ago, but now just greedy , hungry b…..s,deposited over 200£ played for 20p and nothing, two bonus games, one gave me 1.75 £ and other 4£ , that was it, an absolute joke
Karl
28 September 2022
Comment from uk.trustpilot.com
Shocking don't waste you money by far the worst these company's make millions and they make it from us !!!!
michael
28 September 2022
Comment from uk.trustpilot.com
Allowed my underage child to open an account and found out he lost all his savings, I can't believe a company of this size doesn't have a phone line to speak with a manager, I tried the live chat if you can call it that and what a bunch of idiot,s just tried to fob me off first by saying my son needs to live chat them himself for data protection even though he was sat next to me and gave me all his login details, so then had to pretend i was my son, and they shouldn't be asking underage children to contact a gambling site, then they spouted clause 4.3 about not refunding losses and its the account holders responsibility for all losses, not if they are underage its William Hill responsibility to make sure children can't open accounts, I'm taking this further with the gambling commission William Hill will not get away with it, shocking company to deal with
Maksim Stalker
28 September 2022
Comment from uk.trustpilot.com
Don’t recommend to anyone . Topped up account , after a while decided to take my money out . And wasn’t able to log in anymore. Customer service refuse to help and sorted out problem . Scam !!!!!!!!!!!
MrKing
28 September 2022
Comment from uk.trustpilot.com
This betting company is absolutely rigging their game's too high hell and I'll give you a fine example 85 spins 45p returned? what is all that about, I've also requested a PDF format of my stakes on their game's within the past year so i can have some kind of proof to send to gambling commission and ibas, this is way beyond a joke, it's gone like this since covid happened because these b4stards of betting companies knw that there'll be more people at home and they've been ultra rigging their games like other betting companies something needs be done about this and that's why I've requested some proof and I'm still waiting for the email with the PDF even after a few days HIDING THEIR FUKN GUILT!!! PLEASE don't use any of this company's game's their all rigged to high hell with the other online betting companies stick to live sport or don't gamble at all!
Jen
27 September 2022
Comment from uk.trustpilot.com
Terrible pay outs
John axon
27 September 2022
Comment from uk.trustpilot.com
I would urge anyone who wants to make a complaint to William hill who have an account with them to think again .as I made a complaint regarding low pay outs on there casino slots games .they have now locked my account for 6 weeks as they told me my account is under review.i have sent numerous emails to there customer relations department and thus far they have ignored all my emails.they said my account review would only take a week it has taken 6 up to now and I can't gain access to my account funds their customer care live chat service is a joke I keep getting repetitive answers that my account is still under review.so I would urge people who want to sign up with William hill or who are thinking of making a complaint against them to think twice. bad all round service.
Constance Huttley
27 September 2022
Comment from uk.trustpilot.com
Put bet on sbt when my bet come in on the dog race it just gave me my money bk and said the bet was 4 seconds late on the race I then did another which was 4 seconds late again but when it lost it took my stake after checking putting more bets on the sbt is 6 seconds out from the time on the t.v absolute scammers!
Stephen Brindley
27 September 2022
Comment from uk.trustpilot.com
I use the sports betting terminals a lot in william hill i save up my tickets and collect them all at once and put more bets on them off some of the winning and noticed more money had come off then i put on i just put it down to i had worked it on wrong my self i asked a behind the counter a few times and they told me it was all ok then 1 day i collect £200 and odd for eg £232:23 cant remember the exact amout i went to put the odd amount on to level me with £200 but it took double off me i told the guy behind the counter and confirmed it had took the money twice i then asked him about the one that happeded the day before and he confirmed it had all so took the money twice on that bet aswell but i told another guy the day before about the same bet which he told me everything was ok i got the money refunded for 1 the because the other one was the day before had to wait over a week to get the other but must have done this a good few more time over the time ive been betting
James Garside
26 September 2022
Comment from uk.trustpilot.com
Don’t bother with these they are controlling the slots big time rng is rigged on here nothing but dead spins every time I come on this site no one has that much bad luck it’s supposed to be fun but there is nothing fun watching a game spin 100s of times and doing absolutely nothing not even a 10p win William hill is a f@cking joke your just robbing people your nothing but a bunch of scumbags and your bonus drop is a pile of sh!t too you have lost a loyal customer with me and I’m taking things further as it’s time that corrupt companies like yourselves were sorted out and trust me you won’t be getting away with this for much longer as I know how you do things as I know people who have worked in the industry and they say the same thing you cheat people you rigg what you can and try to get away with it anyone thinking of joining or depositing with these thieves don’t bother save your money or give it to a good cause as these robbing b@stards don’t deserve a penny and I know I won’t get a response to this review as they don’t give a sh!t about their customers but mark my words I’m going to bring you down one way or another
Liam
26 September 2022
Comment from uk.trustpilot.com
Signed up to take advantage of their signup offer of betting £10 and getting some amount of free bets.. thought it was probably the best sign up offer out there. I was fortunate enough to win my first bet, and my account was immediately locked, and they wanted verification. I complied with sending pictures of my ID, a selfie with my ID, proof of deposit into my account, but I did not comply with their request to send an unredacted bank statement - what a complete violation of privacy. Why on earth they need an unredacted bank statement to verify my ID and address is beyond me. Now they won't let me withdraw the winnings in my account from my first bet. Absolute shocking customer service and not worth the hassle. Go use another site.Incredible how they've alienated a potential customer just because they won £15 on a £10 bet. Ridiculous.
Reynoldslovesgaming
15 October 2022
Comment from uk.trustpilot.com
Worst site ever, pure scam artists through and through and will take all your winnings money etc don't even bother they are just the same daylight robbery criminals as other gambling websites and will lie out of Thier teeth to reel you into Thier dodgy site. Wish I could rate zero stars honestly.
Worst site ever, pure scam artists through and through and will take all your winnings money etc don’t even bother they are just the same daylight robbery criminals as other gambling websites and will lie out of Thier teeth to reel you into Thier dodgy site. Wish I could rate zero stars honestly.