William Hill Review

so after being down thousands for years and losing on this site they allowed me to deposit and lose but this month i am finally up by a large amount after a few lucky hits on slots and roulette my account is finally up what do the dirt bags do? restrict my account completely and take all promos away and slap a £150 loss limit and deposit limit on me! funny that ain’t it now my accounts up. rotters. closed account fully now

Reply

Poor customer service. Get a winner & they do everything in their power to stall your withdrawal. Won’t allow me to withdraw using same method. (PayPal) Making me jump through hoops & do bank transfer & prove identity. Been a customer for years verified multiple times.

Reply

Keep away from this , 90% payout , full of crap,worst casino I played

Reply

Actually awful. I’m a regular at paddy and groves or and tried WH out but I’ve deposited a fair amount and never won anything! I know you may say wellll this is gambling but if I’d shown you how much I’d put, anyone would be sad. Signed up on the promise of free spins and all that crap and got nothing. Avoid. Just steal from you!

Reply

Disgusting robbers absolute con con con stay away from this place or you will be mugged and robbed by these terrible people.saying slots are random but they are just rigged and I have reported them to fair gaming board it’s totally DISGUSTING !!!!! !!!!!!!!

Reply

The site is dreadful full of glitches obviously for a reason ?

Reply

Not too long ago you could put a few quid in and expect to have a reasonable enjoyable experience. Now the games just take. Seems total greed has taken over and destroyed what was a good site. I’m leaving like many others. I want a flutter not a mugging.

Reply

I was very surprised to see so many scathing reviews of William Hill. My experience of them has always been brilliant. When I have needed to contact customer services, they have resolved my query promptly and professionally; and I get a lot of enjoyment from their different online games. I love their daily promotions, and the functionality of their app, alongside both the ease of use for betting and the thrill of the slot games. As I play small, for fun, perhaps my mindset is a contributing factor in that I don’t experience the frustration of a big loss. But of all the different betting apps, William Hill is my favourite by far. I like their design, their communications, their brand, the speed of payment, and again, their promotions. I like the sense of hope they keep instilled. I’ve not won a fortune (as I say, I play small, so that’s to be expected), but I win small amounts (from pennies to nearly £50!) more than regularly enough that I trust in this organisation enough to feel that the claims that they are thieves or untrustworthy aren’t warranted. I know my experience isn’t necessarily everyone else’s experience, but I wanted to at least share that I’ve had nothing but positive experiences with William Hill. I steer clear from places with bad reviews, but on this occasion I would suggest that you make your own decision/judgement from your own experience.

Reply

Thief’s this thiefs games are rigged over 100 spins not one bonus

Reply

I’m amazed how you have 100s of the same reviews about the same things and yet you just defend the games and not investigate them thay make millions and millions a year and we make nothing i haven’t had a withdraw for 8 months and every month you tell me in red how much I’m down as a human being you don’t think the is nothing rong with that i play all different slots and get the same result every time you say you don’t have any influence in the slot’s but yet 1000s of players are loosing money every day and yet thay are random games but all we do is loose and the owner’s are making millions and yet you defend them it’s shocking i get you don’t win all the time but 8 months and you see nothing rong with that.

Reply

Glitches and crashes mid game lands on a win then suddenly jumps off! Avoid

Reply

ONE OF THE WORST BOOKMAKERS AROUND!OPENED AN ACCOUNT THE WEEKEND JUST GONE UNDER NY GIRLFRIENDS NAME. THE ACCOUNT IS 300 DOWN! AND THEY HAVE RESTRICTED IT TO 20p A BET! SHAMBLES OF A COMPANYITS A SHAME BECAUSE BEFORE THEY GOT TAKEN OVER BY AN AMERICAN FIRM THEY WERE THE BEST ON BOOKIE ABOUT. DEFO BEST TO WORST! STEER CLEAR!

Reply

Absolute appalling site since joining with 888 hardlies any wins or bonuses and once you do get a bonus you don’t even win on it! Just there to con more money out of people!

Reply

Pls do not send me any messages no more, I’m tired of trying and never win ,no free spins nothing ,just bad karma playing here ,a con like all the rest ,rigged.

Reply

WH restricted my account for no reason, that is, I can’t do any promotions, free bets, etc. They refused to give me any reason except to say that they did not take the decision lightly — if so, then why do I not have a right to know it? I will not bet on WH anymore.

Reply

Placed a bet on Serena Williams not to win a grand slam from 2020 onwards, the whole world knows Serena has retired yet William Hill will not settle the bet. I will let the people who read this decide is she retired and why they not paying out?

Reply

First top up won 200 got the money paid over night can’t fault this site

Reply

Avoid these Robbers like the plague,UNFAIR gaming at its worst they just take your money without even a fair fun chance.

Reply

I began betting with the W.H shop in Alvaston Derby in March 2022. I can honestly state that this is a joke of a betting shop the staff there constantly rob you on the prices they give you and their football prices are the lowest on the UK markets. I have moved to a far better online company who are not jealous of every win you have. The days of these high street con artists is very nearly over. If it was not for the four machines in each shop they would already be bankrupt. Do not trust any W.H employee they are trained to mislead honest gamblers avoid all W.H High street shops and their online scammers like the plague! P A Enright of Derby

Reply

You are invited to 5 free spins then they remove a pound from your account with no free games.

Reply

Absolute shambles of a company. Tried to sign up to get the joining offers to tempt me to bet with them. Couldn’t get past final sign up just before trying to deposit money. Emailed to find why I could not start an account to find out I had to verify myself sending in a form of ID which I had to hold in front of my face and make a selfie ??.Also had to hand write on a piece of paper the user name I signed up with?? What a parlavar. Each time received an email back 3x times in total saying could not use documents to verify. One agent asked for proof of id Drivers licence, a bank statement and to hold in front of face and take a selfie. Another something else, I’m not a bloody octopus. They use such an antiquated verification system. In between all this I have given up and now signed up to Coral, Ladbrookes and Betfred all verified without any of this crap and happily betting away with them and excellent customer service.Told William Hill to cancel my application and destroy all of the information I have forwarded to them. What company in this economic climate turns business away because of their outdated archaic rules they have in place.Wouldn’t touch William Hill with a barge pole, go with one of the other big boys who look after their customer base.

Reply

Played slots had over 200 spins no bonus the highest amount I won on 50p spins was 38p. Used this company for a long time then they were bought out that’s when I started noticing the difference. Absolute daylight robbery. Even dick turpid wore a mask. AVOID AT ALL COSTS. I’m closing my account down as this company are literally robbing people.

Reply

played William hill for years Never had a problem recently trigger a bonus on fortune of raiders slots max win is 17000x i was up to quite Lot and last few remaining spins a full screen of wilds came in I thought wow jackpot before it even finish the spin to took me out of the game and they blocked me from even enter back in to the game to recover my win this is robbery 3 days on live chat still got no where court preceding legal action teams involved £10.000.200 my advice guys stay well away this firm was sold to another betting company over seas and are breaking uk gambling commission laws

Reply

Hello ..I would like informing everybody enjoyed ‘williamhill.com ‘ that like this casino it gave to much to the own customers as now taking back , cutting the best there were on line as the 10% cashback on losses , nothingh to complain about but be careful right now to stake your money on there ..I think it’s time to turn closes the curtains and choose something better …Good luck to everyone! By Silvestro:)

Reply

absolutely awful customer service supervisor in the name of Steve who was on line 17. 09 22 at around 21.30. I was experiencing depositing money but only half of what I was depositing was going into my acct on several occasions. when I went onto live chat not only was I waiting for a response for ages. then Steve told me my bank was in error even though I had said my bank proved what I had paid. he then proceeded to cut my chat dead. so so damn right rude. shame on you william hill

Reply

Williamhill shop at Shardlow road Alvaston Derby. Karen the manageress at this branch is a cheat a thief and a liar. She attempted to con me out of around £1,000.00 on three separate occasions, I was proven correct by Hills head office on each of these incident. Then what happens yesterday Karen tells me she cannot serve me, this is because I sued the St Peters street W.H Branch in Derby successfully for attempting to con me and I was awarded £1,069.00 by Derby County Court. The staff at this shop are untrained and clueless this Karen is a thief, a coward and a total liar, avoid this shop at all costs. P A Enright of Derby.

Reply

The excitement of winning £200 on online Vegas slot with William Hill Vegas all came to a sudden end. I’ve sent every type of photo documentation available, had me practically standing on my head whilst holding two bank statements in a photo. This was the first time I’ve used William Hill online, I won’t be using them again, AVOID AVOID AVOID.

Reply

Played £29 on roulette, won 30, cashed out. No money. June. Since then I’ve sent drivers licence photos, selfies, bank statements, handwritten usernames 20+ times. Now we need it in jpg format, sent. Now it needs to be clear, sent. They keep replying with every proofs submission with the same damn requests for the same proofs I’ve already sent. This company sucks. It’s now September. Still no money. They’ve lost thousands in future business from me, I will never give them another penny.

Reply

Bunch of Bandits… Went on holiday last September, and fancied having a few Greyhound bets.. Behold… I manager to back a few Winners and found myself restricted!!! When complaining, my account was closed and my Balance returned… Not bookmakers at all, just a bunch of Bandits… Don’t bother with these Jokers, as they only want mug-punters… Use the exchages.. The only place to go….

Reply

Absolutely shocking! The live chat is useless it’s like talking to a brick wall! I was playing a live game which I put £2 on at 50/1 which came in however I was kicked off the live show when I logged back on I had no money so I contacted them for an hour and half just for nothing absolutely nothing to get sorted time wasters and money robbers

Reply

Good honest company! Had some decent wins and losses lol choose the right bet and you will do fine with them. 😉 could expect pay pay be better and give a few more free bets but otherwise a really good company

Reply

I have joined a few betting sites but the is the only one that I keep coming back to again and again. They have great promotions on a regular basis and free games where you can regularly win (small) amounts of money.

Reply

I felt it was alright until I realised that one of my friends got jackpot 2 twice yet had been on Williamhill only few months where as those who have done it for year some of us have never seen a jackpot or anything hardly from it. I recently changed to another well known gambling site has proven the odds are better fair enough house always wins but odds are better than williamhill

Reply

Live chat at William hill is like talking to a brick wall, completely useless and untrained staff. I had two or three queries, they basically half answer one query then disconnect you rather than giving a full explanation. They wouldn’t give me the email address for complaints because apparently that can only be released by a supervisor – and there wasn’t one available. When I again went on live chat to complain they said they a manager would email me with a response – the manager did email me but it only covered about 20% of my initial query. Going round and round in circles. Their staff are clearly thick and don’t care. Which is a shame for a company of William hills size. I’ve been betting with them for 20 years but I’m sticking with Betfair and bet365 now as they are the only ones that resolve your issues appropriately.

Reply

So I did a withdrawal to pay pal ,I always use pay pal my money is always back within 3 hours,anyway today iv been waiting nearly 24 hours I still have no money back,and they are saying it will take 48 hours yet it states 24 at most on site,anyway iv spoke to few advisors they’ve all said different lies to me one even blamed pay pal I rang pay pal they have no issues and said William hill are lying ,how can you keep my money and not tell me why it’s not back with me yet? No reason to why ?

Reply

CLOSE YOUR WILLIAM HILL ACCOUNT NOW. I GUARANTEE YOU FEEL BETTER. BOYCOTT WILLIAM HILL.

Reply

Absolute CON! Same names, same winners every day and every night, no chance of winning bingo whatsoever!!!! The same winners win all.the time, no.matter if its day or night when u log on, you see the same names winning all the money!!!! Unfair is too good a word for this site More like despicable!!! Do not use!!

Reply

I received emails from Wiiliam Hill advising of a new account with my name but I hadn’t created any account. Upon contacting their support, I was advised their had been a security breach and I was a victim of this. I was assured this had been passed to their security team, was provided a reference and they would be contacting me. That was more.than 3 weeks ago. Dare say there will be no follow up from them on this, considering nothing in 3 weeks. Shows how much emphasis they place on their customers security.

Reply

Continuous horrendous customer service and it’s getting worse every time.

Reply

William hill has become something else lately I have lost a lot of money on spot betting and they don’t have problem with me depositing my money and lost . I luckily win one just one out of 100s lost boom they refuse to pay out bring this provide this and that . Why they didn’t ask all this whilst I was depositing and losing . I’m sad they’re doing this to people honestly

Reply

I placed two 20£ win bets on two separate horses total 40£ as I had multiple bets on I by mistake put 8o£ in total stake square therefore overpaying in error 40£ I went to betting shop in coxlodge Newcastle to get my over payment back,they refused saying they took it upon themselves to place 40£ on each horse without my permission one lady behind counter fully agreed with me but said she could not reimburse me as her till would be down i get that,she said see person who took bet she would be on duty later, I did this and was very rudely told the rules are on the wall now surely that person must no twenty and twenty is forty and picked that up when I put bet on she has a duty of care to do that I feel I have blatantly mugged and robbed of 4o£ what a way to treat a pensioner eh, hang your heads in shame William hill your thieves

Reply

William Hill mite aswelll be called I’ll take all your money and have you off… thats what they should be called. I went on live roulette and they took £20 off me without me doing a spin so went on the chat and they said they can’t see anythink wrong haha. They Rob people’s money and act like nothinks happend just a gang of theiving animals if u ask me. Been with them for years aswell plus I keep getting the same crap dragon cluster game everyday on the bonus drop it’s the worst game out there don’t win fuckall off that game but they give it to u anyways I’ve had this game everyday nearly for about 6 months proper joke this williamhill app so crap

Reply

Iphone App not working properly so spent numerous attempts trying to connect to online chat without success. I then emailed William Hill outlining the problems i keep getting “unexpected error 204” whatever that is? WH then emailed me back stating email support has been stopped and that I need to use online chat. Well why would they advertise a customer services email on the app when email support has been withdrawn. Their customer service absolutely sucks

Reply

Been with william hill years spent thousands with them so decided while football season was finished decided to take a break with them then when season started again got in touch with them to put it back on which there reply was we can do it but you can only have a £25 a month limit absolute joke after spending thousands with them

Reply

Highway robbers especially on slots not fair gaming at all DO NOT USE THIS SITE.

Reply

Do not give these crooks your money anymore. They are taking advantage of the cost of living crisis by the looks of it and just bleeding desperate people dry. Since last june I have put in 12 thousand pounds and had about 5 withdrawals in that time. That’s 15 months!! These people are a disgrace to the gambling industry and always will be.

Reply

Just a word of warning, played slots over a week and before I knew it I had lost over £1400, hardly paid out and I was sucked in to the trap of putting more money in with the hope of winning some back, hard lesson learnt, please don’t make the same mistake, it is so easy to get addicted and these companies make money from peoples misery, stay away!!

Reply

Near £100 on fluffy favourites and once again not a single bonus or free spin!!! Absolute disgrace

Reply

The worse ever company ever used in my life! I deposit 100 euro from my Montenegro account to play in Ukraine before the war started. Then I went back home in Holland and guess what, I can’t use my account anymore. They started to ask any sort of documents to proof that was me, I did all they asked until they asked a list of 6 documents, event the city council tax hahah! Never again!

Reply

To put it simple nothing but robbing scamming b@stards every game is rigged I don’t care what they say no fun or fair play to be had here nothing but scumbags who think nothing of just taking your money with no possible chance of a return William hill should have their license removed word of warning do not open an account or deposit on here since 888 have taken over so just like their site they will just happily rob you and rigg their slots disgusting company

Reply