William Hill PLAYER REVIEWS(3518)
emily Griffiths
23 September 2021
Comment from uk.trustpilot.com
Avoid at all costs.. will just rob you of your money once it has give you small wins. It will just take it all back plus more.. games glitch are the time aswell so have to re start them Customer service are just rude and unhelpful expecily supervisor Maris. Why I have spent so much money on this site is beyond me.. much better sites out to use than this one
CP
22 September 2021
Comment from uk.trustpilot.com
Willhill keep playing with words on most things, you walk in a betting shop and they advertised 25 great offers so I ask this GREAT FOR WHO some time you see winners like 2 out of 25 or one out of 25 and a lot of times no winners at all.. Online with the top golf the advertise Top Prices Gtd on all top 10 in the betting which is not the CASE. Best odds should mean best odds not the same and not lower or change their wording
Michael Clewes
22 September 2021
Comment from uk.trustpilot.com
Playing on 2 different slots games I won 33 free spins And between them won 1.10p A complained and got told games are correct This is a rip off site I moved to bet365 at least there you can win something it took 1 hour for a reply Load of rubbish don’t join here
Kevan
22 September 2021
Comment from uk.trustpilot.com
i used to use them years ago in two years i won three times small amounts each time i tried to withdraw winnings they closed account had to ring them each time and they would open account and deposit money third time they wanted me to send proof thank god i never had a big win how do they keep going. they advertise like there great
Euan Cameron
22 September 2021
Comment from uk.trustpilot.com
Been betting with this company for years and all of a sudden they want verification bank details with Iban and bank letter head etc . I am totally happy at this but the time they are taking and the fact they have rejected the statement I sent in as it’s not got a letterhead when plainly it does as it’s a official bank statement is laughable. To make matters worse customer service is terrible nobody can tell me if document is now accepted and the response time is horrendous . Meant to be a big betting company but smaller companies are so much better get it sorted William hill . Waiting on £3500 withdrawal in the mean time this has been going on for 4 days . Ridiculous
James and Karen
21 September 2021
Comment from uk.trustpilot.com
I wud like to say I'm not a mega game player like into hundreds n thousands,,,but the money I have played with even if it has tons couple of weeks like a lil here a lil there has Always been like saving as I've Always won it bak plus,,,I Always give credit were due,, a few weeks ago I won off promos n have tonight so if u have time, bear with sum,, sometimes u get to a point wer u will win as u only have so much left to wager n if u playing on that game anyway y not ,, if ya know wat I mean,, they do give good oro mo's,, so gl n I hope a deserver who doesn't have wads o cash like me wins soon n thanks loads W.HILL I do pass on yr deets all over to fam n friends,,, cheers 🥰😊💛🧡x my rate wud be 4.7 I dont even know y but nothing n no1 is perfect I guess ha thanks again
A.T.
21 September 2021
Comment from uk.trustpilot.com
absolute cowboys! refusing to pay out on a winning bet!! Manipulated the bet slip to suit, claimed a game was firstly postponed, when they realised that it wasn't then decided to say it wasn't part of their promotions "game week". Disgrace of a company!
David Notorius
21 September 2021
Comment from uk.trustpilot.com
Never had a problem with money won and withdrawn!! But the bonus drop is just bait and rubbish!! There's 888 and there the worst online company ever!! Will hill ain't as bad as some.
Wilma Mcginn
20 September 2021
Comment from uk.trustpilot.com
Worst site ever pays out couple of quid and then takes straight back same small group of people that win on bingo all the time horrible site never be back
lutekLuta
19 September 2021
Comment from uk.trustpilot.com
Just redicilus. Ovies setup games , suuuuuuper visible , . Another 3depostits a row losse another 200 with nothing , bonus never arive , lags , i think 30 deposits a row . Anothe discusting scumbags
Szabo Tamas
18 September 2021
Comment from uk.trustpilot.com
0 bet limit 1 week after...willhill go home, you dont need in EU.
Lilkk Kara
17 September 2021
Comment from uk.trustpilot.com
Honestly never had a issue. Ive got cousins who have constantly won grands. I too have won but have lost too! I dont waste alot of money usually place football bets and play roullete now and then. Only change is when i used to loose money id get either a % back or just over what i lost and would get some back in promotions but now i barely win anything on promotions. They have always paid me out and if i cash out early hours i recieve next day
MR ANDREW KASSUBE
17 September 2021
Comment from uk.trustpilot.com
Very disappointed as they cancelled the two promotions I used , Scratch of the Day and Four from Six with no explanation! I requested a call and they refused. Just used to make small bets as a bit of fun. Very disappointed at my treatment!
lutekLuta
17 September 2021
Comment from uk.trustpilot.com
Discusting scambugs with discusting support . Take me all day to finall request statment as every 1 cancel chat soon i ask for it . Deposit ready 26x loosing over 1000£ with 1 bonus on game wining exaclly 10£ games are laging and reciving redicilus blocking lines , som times 5x a row . Cler setup scam discusting . British gaming comision corupt scambags , the cant involve even if the give licence . Whats this ??? Criminals
Darrin jepson
17 September 2021
Comment from uk.trustpilot.com
I've spent thousands with this company now I've made a withdrawal or tried to should I say they are so slow to pay out it been 5 days and still not processed my withdrawal even tho I've did everything they asked and sent in statements just get fobbed off on live chat they have no trouble taking people's money tho
Michael
16 September 2021
Comment from uk.trustpilot.com
by far most corrupt gambling site, this and skybet.. placed a bet with them and won a few quid, then those b4stards decided not to return those winnings to me!! So after confirming my identity 3 times, emailing them back and forth and contacting the live chat support more than my girlfriend, i still didnt see my money... like what on EARTH anyway weeks later i found a company called thisisgambling.com who helped me out and after a stressful few weeks i had my winnings transferred to my account. was very stressful experience and not sure if i would even bother any longer if not thisisgambling.com so defo taking my cap of for those guys.
FILLIAM WISHER
16 September 2021
Comment from uk.trustpilot.com
So over 6 days and 1000s of 10p/20p bets on a slot I’ve been playing for 14 years I accumulated next to nothing back! Now I get losing is part of the parcel but the RTP is Woeful! If and it’s a big if you are lucky enough to o even get a board you can bet the remainder of your balance that it’ll be the only one you’re getting..but it’ll tease 20/30 plus times to give you a glimmer of hope! Tonight I’ll be depositing £30 and playing my regular stakes and this time videoing my session as it seems to be that you only consistently get the same 5p/10p win lines or it’ll do no wins for 7/8 pound and if this is the case I’ll be forwarding it on to the UKGC! I get bad luck and I get youll never win thousands but 6 days of the Same repetitive outcomes and wins has me thinking this site for it’d slots is 100% pre determined and rigged!
Jade
16 September 2021
Comment from uk.trustpilot.com
QUICK ENOUGH TO TAKE YOUR MONEY BUT WONT PAY YOU OUT don’t really bet but won on a £1 football bet over £1000 anyway they have now closed my account due to business decision and won’t pay me out…… AVOID
Jimbob
15 September 2021
Comment from uk.trustpilot.com
Never done a review before but just need to ask if anyones had an actual "game" out of the slots. I know there's never any winners in gambling and don't expect to be winning bundles or ever beat the bookie but I've been playing for months and months daily and not little amounts of money either. But have only had an odd "win" here and there (wouldnt call them a win to be honest just a fraction of what I've put on to play that day). Very rarely have I had any bonus features and when I have its paid out like 1.20 or something silly. I've played other sites gala paddy etc and have atleast had abit of entertainment out of it. At one point I wondered if the site/app was broken. Cant be right? Think ill give this site up.
LH
14 September 2021
Comment from uk.trustpilot.com
Extremely satisfied with the response of the request a bet team. Wrote back within the hour and all sorted.
Mark
14 September 2021
Comment from uk.trustpilot.com
Horrible bookies, suddenly restricted me to 10p on bets on horses, which makes them of no use.
lutekLuta
14 September 2021
Comment from uk.trustpilot.com
Just discusting this scambags have sure setup system to scam . Soon you wichdraw accont its setup to still minimum 3x more you wichdraw before!!! For 3years of gaming always same , not just with my account, discusting!!!
Mattie
14 September 2021
Comment from uk.trustpilot.com
Customer service is really good. Thoroughly enjoyed using the app, don’t really gamble that much, but like having a little flutter on the rugby, for the Six Nations. Just a shame at the moment they’re unable to offer The Greenking IPA Championship rugby games, as would like to have a flutter on those, but oh well. I’ll just save my money for the Six Nations and Autumn International games.
gary sproat
14 September 2021
Comment from uk.trustpilot.com
I got a 5 pound free bet 2 use on roulette never used it now they have taken 295 out my account and won’t return it
Ross Armstrong
13 September 2021
Comment from uk.trustpilot.com
Mrs Carole Johnston
13 September 2021
Comment from uk.trustpilot.com
Great prices and frequently offer more places than many other bookmakers. Quick response to my request to add a horse to an ante post market....so all-in-all happy all round!
Donald Breen
13 September 2021
Comment from uk.trustpilot.com
Probably the last of the real bookies who fully honour promotions and lay to decent stakes even on winning accounts few others do so well done hills
Robert Nolan
13 September 2021
Comment from uk.trustpilot.com
I found the customer service team very helpful and sorted my problem out quickly and without any stress. Many thanks.
Lee Ryan Chamberlain
13 September 2021
Comment from uk.trustpilot.com
Quick, helpful and friendly customer service :)
Fred Cromer
13 September 2021
Comment from uk.trustpilot.com
Bingo ..... same player names over and over again... pure tedious hope ... stay away . I'm warning you ppl
Brian Jennison
12 September 2021
Comment from uk.trustpilot.com
Wm Hill being taken over by 888 is wonderful news. This is the best news that I have heard about Wm Hill I only hope that they get rid of the top management that are in charge now and the useless managers The sooner that there is a complete change of staff the better
Shane Williamson
12 September 2021
Comment from uk.trustpilot.com
Top bookies best odds fast withdrawals all there to help you with any problems
RC
12 September 2021
Comment from uk.trustpilot.com
Plenty of choice these days, so why should anyone bother with these corrupt fly-by-night scammers masquerading as established High Street bookmakers? I was unable to withdraw until extra ID provided, they were "unable to read" ID when provided. Bets and deposits limited upon winning on sports betting, but free to lose as much on their games as I wished. I tried to self-exclude from Vegas & Casino but was told to contact the call centre and explain why. It appears 'self-exclude' is the only gambling tool you can't do yourself! Go 888!
Christopher White
11 September 2021
Comment from uk.trustpilot.com
Had a glitch with the App. Tweeted in and got a speedy response. The issue was resolved within a few minutes. All good 👍👏😎
Jamie Leon
11 September 2021
Comment from uk.trustpilot.com
Refused to remove my bank details upon request, total violation of UK Legislation. Will be contacting my lawyer in the coming days. stay away from this scam.
Anon
11 September 2021
Comment from uk.trustpilot.com
Tracy
11 September 2021
Comment from uk.trustpilot.com
I was taught the hard way. If it sounds too good to be true: it will be too good to be true. Everything was fine until I asked to make a withdrawal. Then they said that I need to put more money in my account in order to withdraw money but this wasn’t true. Luckily, it wasn't too late when I asked for help at Offi cial deb ts re claim•• N et!!! but I cannot forget what these scammers did to me. They do not pay, they just publish fake transactions. Please stay away.
Claire Bedworth
10 September 2021
Comment from uk.trustpilot.com
Need better free promotions but getting better
Kevin m
10 September 2021
Comment from uk.trustpilot.com
best for offers…poorest by far for cash out. poor for in play betting on rugby league. GSP on horses but all horse prices generally always worse than competitors. CUSTOMER SERVICE SHOCKING
mr Glaister
10 September 2021
Comment from uk.trustpilot.com
Chance of winning anything substantial on there slots slim to none,2 grand down,in 2 weeks a company that has a mantra of gamble responsibly simply wouldn't have a business if this was the case.🤔
Louis
10 September 2021
Comment from uk.trustpilot.com
Fast customer service and a delight to deal with. Quick transactions for withdrawals. Bang on all round
Sharon Morton
10 September 2021
Comment from uk.trustpilot.com
William Hill have allways very good to me with free bets and much more don't understand y a lot ov people go up and down not staying with there bookie like the old days stay safe everyone god bless u all
Truth_teller_
10 September 2021
Comment from uk.trustpilot.com
fantastic to see hills being exposed for what they are with negative reviews ,,
Dan
09 September 2021
Comment from uk.trustpilot.com
Not a bad site will hill. In store customer service overall is very poor... in store offer are getting better. Online bonuses are decent. Have been better but the scratch of the day promo is a really good promo Instant payouts which is always a big plus . They don't hang around with your money. As far as trustworthy goes William hill is top tier 👌
Alan Campbell
09 September 2021
Comment from uk.trustpilot.com
Out of the 4 betting websites I use, William Hill's is the best. Most informative best offers and odds.
Dean Stevens
09 September 2021
Comment from uk.trustpilot.com
Has a problem with receiving a free bet, and after sending a tweet, I was advised to DM my username, which I did. The issue was resolved within minutes.
Jeanette Evans
09 September 2021
Comment from uk.trustpilot.com
Had no complaints up to today only bet on horses and football now and again others may offer better odds on something but I don't use any other sites so am happy thanks
Michael
09 September 2021
Comment from uk.trustpilot.com
Excellent Customer Support with their twitter team
Miss Marie Noelle Mangou
08 September 2021
Comment from uk.trustpilot.com
Nice Very good quality williams hill bravo 🥰
Nicola Lowe
24 September 2021
Comment from uk.trustpilot.com
I find using this site very easy and the customer service is very easy and quick , the social media is especially enjoyable , and i especially enjoy their offers :)
I find using this site very easy and the customer service is very easy and quick , the social media is especially enjoyable , and i especially enjoy their offers 🙂