William Hill PLAYER REVIEWS(3516)
louis gap
02 July 2021
Comment from uk.trustpilot.com
Martin
02 July 2021
Comment from uk.trustpilot.com
You need to be consistent with the time you put up your distance markets on the horseracing one day its 10.00 am then it can be 15mins before first race no good to me .Can you look into a coupon for teams to score a goal instead of going into each game .A lot of good things on the site but look at skybet for ease of use there's is so simple to use.
Bopper Webster
02 July 2021
Comment from uk.trustpilot.com
Overall online william hill is good, bonus drop is really bad since may when extended game, and never free bets on scratch and win anymore.
James McGlinchey
02 July 2021
Comment from uk.trustpilot.com
Carol Mckinnon
02 July 2021
Comment from uk.trustpilot.com
Bonus drop is terrible straight into the x for a few months now getting fed up with it to be honest
Howie
02 July 2021
Comment from uk.trustpilot.com
Quite possibly one of the worst bookmakers around now.. the promotions are some of the worst, specifically the bonus drop which is rigged.. to those of you familiar with it, there is no way on this earth it can fall into the x and lose every day now for 3 weeks running.. they have obviously done something to ensure this.. I have now left William Hill and years of putting up with their extremely poor odds and a site that has to load like an old school computer. Even their odds boost which we're 3 to be used on horse racing have been downgraded to 1 per customer which I find pathetic especially when its only a max of £20 stake.. any advice I can give is to stay well clear
Mrs Martin
02 July 2021
Comment from uk.trustpilot.com
Great customer service, thanks for keeping me informed 👍🏼
andrew gibson
02 July 2021
Comment from uk.trustpilot.com
ZERO!!!! Deposited and lost on slots QuickTime which is fair enough win some lose some but it’s what followed that’s disgusting.They blocked my account with no explanation.I couldn’t even get a response on the live chat on numerous occasions.Imagine trying to get a withdrawal accepted with these lot.Who are these people leaving positive reviews? Employees?Look at the positive reviews hardly any review history 1/2 at best.Fishy with terrible customer service I’ll deposit elsewhere.
Yair
02 July 2021
Comment from uk.trustpilot.com
Probably the worst customer service experience I've had so far. While trying to take part in the bonus that got me to sign up for their site they deny giving me the reward after I completed it, first asking me for a picture that there even was a bonus that they had promised and after that picture they just deny that I completed it. Good luck with your time on their site, I assure you there are many other better sites. (Don't fall for any bonuses on WILLIAMHILL) Cheers!
Karl Finch
02 July 2021
Comment from uk.trustpilot.com
Jeff
02 July 2021
Comment from uk.trustpilot.com
Great site great customer service always on your side keep it up
Chris Rice
02 July 2021
Comment from uk.trustpilot.com
Great site plenty of free bets to keep you interested good customer service way better than coral and ladbrokes
tony firth
02 July 2021
Comment from uk.trustpilot.com
Top site good bonuses wide range of slots best site by a mile well done W.HILL
Ale Alexutzzu
01 July 2021
Comment from uk.trustpilot.com
Great and easy site to use . Odds are good and free bets weekly
Mountain Man
01 July 2021
Comment from uk.trustpilot.com
William Hill are a trusted brand who have a heritage in sports betting. Their future is on Digital platforms and an engaging betting experience, William Hill need to up their game. The range of Live Games and slots expands on the sports book and they are good, with a fair range of Offers and bonuses. Sometimes the Bonuses can be hard to decipher but refresh regularly. The sport book needs to be improved e.g UK Races are listed but they are mixed up with Cartoon races which gives a cluttered effect for the serious Sports punter, Sometimes less is more. Outages and downtime do happen e.g the Gibraltar fire with no Business continuity. Overall I would recommend William Hill but their CIO needs to step up.
Mark P, Portsmouth
01 July 2021
Comment from uk.trustpilot.com
The daily free 'drop' game advertised on TV gives the false impression that the game offers a 50/50 chance of winning a prize, as 3 of the 6 options are wins, and the other 3 no wins. In fact, its fixed. For 3 months I won almost every single day (I think I had maybe 3 losses maximum). My partner had the polar opposite - she lost every day. Since April, I've played daily and not won a single game of supposed chance. Basically your account is tagged either as a winner or a loser, the supposed random falling of the disc is pre determined.
tony
01 July 2021
Comment from uk.trustpilot.com
Best bookies I've found for odds and the withdrawals are pretty quick
Martin Bennett
01 July 2021
Comment from uk.trustpilot.com
Love the bet in play option. Fun games as well
colin blake
01 July 2021
Comment from uk.trustpilot.com
Easy to use website and app, fairly competitive prices and free bet offers, Overall, very satisfied.
David
01 July 2021
Comment from uk.trustpilot.com
Very easy application to use and navigate around-good customer benefits and offers.
Billy Matthews
01 July 2021
Comment from uk.trustpilot.com
Excellent Web site fast if uve got a minute to go really never let's you down always a nice treat in your g mail free bets spins tryed and tested all the others and I mean every last one and they don't come close great job william hill keep it up
Mike Green
01 July 2021
Comment from uk.trustpilot.com
Compared with other betting companies the offers are good along with the odds .
customer
01 July 2021
Comment from uk.trustpilot.com
Great and easy site to use . Odds are good and free bets weekly
Alastair Todd
01 July 2021
Comment from uk.trustpilot.com
Odds are generally poor and Best Odds Guaranteed rules are the worst in the industry. Their odds boosts are only reasonable to compensate for that. I have been a customer for a very long time and stay with them because of that.
Michael
01 July 2021
Comment from uk.trustpilot.com
Fantastic just don't win as much as I'd like
stu chell
01 July 2021
Comment from uk.trustpilot.com
Good app, good bonuses
Sh
01 July 2021
Comment from uk.trustpilot.com
It’s ok you have just be patient with to wins
Sebastian Es
01 July 2021
Comment from uk.trustpilot.com
Mr Wilmot
01 July 2021
Comment from uk.trustpilot.com
The betting side of things is good especially the extra places at BOG & I would of given them 5 stars if the other games like the the slots etc were fair representation of possible wins as in many times you see the reels go to stop for a win then suddenly spin faster but I suppose if your playing with their money it going to be like that. It all entertainment for me & I definitely don’t expect to win big on slots or roulette etc it horses my main things as I’m in competition with a certain chance where as the other side of the business is really the carrot & donkey so it not worth thinking you have a real chance so treat it as just fun imo
William Neale
01 July 2021
Comment from uk.trustpilot.com
Love the bonuses I have been given by William hill and free spins. The William hill app is amazing, will continue gambling with them very enjoyable.
james
01 July 2021
Comment from uk.trustpilot.com
Absoluteley awful company i have been a customer for years and yet get treated with contempt and i really doubt anyone has ever won a thousand pounds on the daily drop scam all i ever get is free spins then win nothing worth mentioning , this is a company which is comfortable in its position as one of the big 6 and really doesnt give a toss
lutekLuta
30 June 2021
Comment from uk.trustpilot.com
40£ spin 0.1£ strait to 0 on book of dead , clear setup. Imposiblle spins , bonus not arrive at all!! Scam
Paul M
30 June 2021
Comment from uk.trustpilot.com
Awful customer service, just avoid. There is no point putting any more details, although it says here that they ask for negative and positive reviews you can clearly see that they only reply to the positive ones - that says more about their (lack of) interest in helping customers than anything I write would.
Paul
29 June 2021
Comment from uk.trustpilot.com
John Mc
29 June 2021
Comment from uk.trustpilot.com
Great speedy help team got the thing I was looking for (odds) fairly quickly would definitely recommend William hill to any fellow bettor
John
29 June 2021
Comment from uk.trustpilot.com
I tried to open an account on Saturday morning to have a bet on the football and had to go through the mission of uploading ID and bank statements (yes just to open an account). Tuesday morning at 4am I get a message to say my account is verified.. too late William Hill! I would love to tell you where you can stick your account! I went to a more professional company where they opened the account in 10 minutes. Absolute terrible service, I wouldn’t waste your time, or if you want to place a bet on the 2024 Euros I recommend starting the application process to open your account now and you maybe will get to bet on the finals
Paul
29 June 2021
Comment from uk.trustpilot.com
I have played on William hill for years But I have noticed only recently that if you have a 4 figure win they will do everything in there power to keep it in your account hopping you will gamble it back this is very unacceptable and should be stopped I believe this has come about since the law changed on reverse withdrawals As now they can’t reverse your money if you withdraw it it must be withdrawn
Brian don
28 June 2021
Comment from uk.trustpilot.com
Shocking wording on a few of there euro bets ,watch how they word bets it’s misleading for a reason to make you think your getting value ( should only bet for value ) when in fact there getting value by misleading you into false value. As for customer service they get great pleasure from telling you YOUR WRONG . Reading reviews and looking at there points score should make you aware of of there REAL INTENTIONS??????????
Jordan Anderson
28 June 2021
Comment from uk.trustpilot.com
I have unsubscribed to your emails countless times, but yet you continue to send me more and more offers for online betting. I am trying to get away from gambling but this makes it harder. When you unsubscribe is states you have done so successfully, yet the email promotions keep coming.
Anonymous
27 June 2021
Comment from uk.trustpilot.com
Great customer service! Dealt with my query within 10mins. Super speedy! Will continue to bet with William Hill. Thank you
Bradley Coyne
27 June 2021
Comment from uk.trustpilot.com
Great service very quick in getting back to me and the odds were great
Marcin Wisniewski
26 June 2021
Comment from uk.trustpilot.com
I would give 0 if I could. I have had WH account for around 10 years now. Years ago I stopped playing necause i got married and had a baby. Only recently i thought i could maybe play again and do se sport bets. I requested new password etc. All wwnt smoothly to the point where i wanted to deposit money. Since my old card already expired I tried to update or add new card to my WH account. System denied my attempts so I contacted customer service. Customer service aslede to verify my self again by semding id copy and proof of address. Cool no problem i thought. I sent exactly same picture I have sent to 5 or 6 other casinos i belong to and added my b. statement. Normally everyone else doing this either automatically or max till end of next working day. Oh, my how mistaken i was . I waited 24h nobody even send me any acknowledgement regarding my documents. Went back to customer service again where swiftly I was told to wait a bit longer. ....week later i logged in to see it something changed just to find out nothing was done. I went back customer service again complained and after investigation i found out my id isnt good enough.... well I laughed out loud, reallly? My eu government issued ID isn't good yeah? why? and when were u going to tell be about it? Who is now handling these proceses? Its complete disgrace i wasnt even notified. No wonder WH is loosing its battle for customers. Disgusting, utterly disgusting. That being said, i only imagine what problems would occur if i won and wanted withdraw the money... I have one message to WH. Close your shops and websites because with this kind of attitude and with this kind of uneducated and incompetent people that working for you, you wont be roynd for much longer. 0 raiting is even below zero....
lutekLuta
25 June 2021
Comment from uk.trustpilot.com
Another 800 setup deth spins!!! Discusting!!
Eric
25 June 2021
Comment from uk.trustpilot.com
You will lose your money here and every other sports bookie at the end. Word of advice to the wise and everyone on here, yeah you can win here and there but its designed for you to lose. Sports in general is officially dead and everything has changed for the worst with all this data that is available and used against us. Stop supporting these crooks and stop supporting this new WWE style scripted future they are selling us and our children. William Hill, Draft Kings, and every other casino or website work hand and hand with ESPN, NBA, and all major sporting events including vegas. The best thing we can do is spread awareness and stop supporting all of these companies until they bring back real sports competition and stop robbing us the "fans" for our hard earned money and time.
Summer
25 June 2021
Comment from uk.trustpilot.com
thisisgambling.com have an open court case against william hill for stealing customers money!! they seem to be the only company whos trying to help customers! why is gambling commission still allowing william hill to steal thousands from customers!
MYHQ SPORTZ
24 June 2021
Comment from uk.trustpilot.com
Lets all be honest here, we all know they rig there games, the house always wins remember from today you greedy **** won't be taking no more of money!!! hope everyone on here does the same fyi if your first time playing they bait you in with a nice little win and hope you start betting your live savings I hope the guy who made the casinos stumbles his big toe every day on his stairs!!
Lola
24 June 2021
Comment from uk.trustpilot.com
All my life I have always wanted better income after retirement I wanted to invest in a platform so that my family and I could have a good life ....... Most of the companies that are online are frudelent companies in which I invested $ 80,000 in the hope that within a month it will unknowingly double. I have been cheated. I tried all means to get my money back but couldn't until I was introduced to an international agent called Ms. Vivian a recovering expert who helped me collect all my money ... I will advise everyone who has been in this situation to contact her because she is good, you can reach her via email address (vivianmaxwell23@òutlook.com)) ........Also try to know a company before investing because there are many fraudulent companies
Gray
24 June 2021
Comment from uk.trustpilot.com
I completely agree with this. I worked with this company for almost one year and they have bancrupted me. I needed few months and a lot of research to get some of my money back. I do not recommend you to deal with them, or you will have a lot of trouble. They have a very good strategy to take money from you. Please be carful. The only way I was able to get back a good part of what I had lost was after I was referred to one of the international agency called Ms Vivian I got in touch with her through her Email address(vivianmaxwell23@òutlook.com)) he can also help you to get some of your money back or at least give you some advice. Best regards
Jamie Hayes
24 June 2021
Comment from uk.trustpilot.com
Probably the worst customer service I have ever come across,almost impossible to get a reply
Suγδa
02 July 2021
Comment from uk.trustpilot.com
User-friendly website, decent odds and generous offers.
User-friendly website, decent odds and generous offers.