William Hill PLAYER REVIEWS(3516)
Steve Whitehurst
07 June 2021
Comment from uk.trustpilot.com
Great bookmaker. Good offers, great prices, highly recommended.
Mr Maciej Gajewczyk
07 June 2021
Comment from uk.trustpilot.com
Rhianon Turner
07 June 2021
Comment from uk.trustpilot.com
Absolutely rubbish been waiting since grand national for payment and still not received after numerous emails and live chats...
Louise Hunt
07 June 2021
Comment from uk.trustpilot.com
Clear and pleasant presentation on their site, some good promotional offers. Lacking in play betting on horse racing which is a shame
Stephen Mcfarlane
07 June 2021
Comment from uk.trustpilot.com
Quick to award free bet. Easy to navigate.
Alastair Todd
07 June 2021
Comment from uk.trustpilot.com
They have the worst Best Odds Guaranteed rules in the business. I have been with them for as long as I care to remember so I am still loyal. But they really have to improve or they will get less and less of my business
Ms Carole Clark
07 June 2021
Comment from uk.trustpilot.com
I bet on the grand national and the Epsom Derby quite a while before the races and I didn't get my money back on both races which in total was 50 pounds on non runners. I think it is disgusting that they are allowed to keep your money its barefaced robbery. I am going to another company now after being with them for years. BEWARE
Philip Ward
07 June 2021
Comment from uk.trustpilot.com
Just wish you would stop emailing me every day to have a bet not cool williamhill.
Saedoa
07 June 2021
Comment from uk.trustpilot.com
It was good until I won some money and after that they reduced my bonus offer which is annoying me because If I winning some times they should consider my past losing as well !very poor customer service and if you make complaint they would not like to lose anything and I didn’t get any good results of couple of complaint which I made.Totally I don’t advise anyone to gambling.
Martin Foster
07 June 2021
Comment from uk.trustpilot.com
I use William Hill daily for various sports bets and slots. I can't find fault so far. The site is easy to navigate and the banking is simple. I would recommend.
Stewart Pascoe
07 June 2021
Comment from uk.trustpilot.com
Disappointed that you have reduced daily horse racing boosts to 1 and reduced the bet and get wins on scratch of the day. Also annoyed that bog has been removed from the night before racing
Ed
06 June 2021
Comment from uk.trustpilot.com
Useless customer support. What's the point of live chat if they can't do anything. Like literally all they do is say sorry and how they can't fix the issue, because only a specific department can do it. When you ask how get in touch with said department they don't respond.
Scott
05 June 2021
Comment from uk.trustpilot.com
Placed a bet which came in but was showing as a losing bet in my account, contacted William hill through twitter and problem was solved within 10 minutes and money in my account.
Iain T Wolkowski
05 June 2021
Comment from uk.trustpilot.com
I like William Hill they are good betting sites I have no issues with them.
Patrick Davison
05 June 2021
Comment from uk.trustpilot.com
Never had a issue with William hill but when things go wrong they go wrong it’s a good site until something goes wrong and the only way you can contact someone is on live chat the email addresses arnt being monitored and Shen you call them you can’t speak to no one I placed a £8 4 fold on Thursday night 3 won and one was postponed so you get payed on the treble it’s still showing as a open bet in my account because William hill can’t get the result crazy of the postponed game crazy just glad it’s not a lot of money but d we hat gets me there quick enough to take my money but can’t resolve a simple issue between then some of the people on the live chat forum just havnt a clue how to help you
Polly
04 June 2021
Comment from uk.trustpilot.com
Every time I contact customer services for the most basic of queries they are utterly incompetent. The latest clown I have had to contend w is Bismac. No knowledge of betting whatsoever, truly farcical. If I didn't like their interface I would not use the app. Avoid customer service at all costs, truly shockingly abysmal
Karl Siberry (Sibo86)
04 June 2021
Comment from uk.trustpilot.com
So I bet often on William Hill and I have a pleasant experience in general. But it boils my urine to see all the adverts about this bonus drop, let me tell you I have done it every single possible day and guess what. Yesss I have not won a cash prize once. And the spins are 5 10p spins usually win nothing or 5p from those. What an absolute joke. Just remove it from your site seriously its. Feces
Lee
04 June 2021
Comment from uk.trustpilot.com
I am still waiting for a bet to be settled from 3 weeks ago Man U v Liverpool on a William Hill golden goal promotion. I was on live chat numerous times waiting well over 30 minutes. I even wrote the CEO a letter of complaint still waiting for this issue to be resolved. Moveover, I complaint on twitter waiting for my bet to be settled on Next Inter manager, been waiting 2 days and again many visits to live chat and considerable times wasted. Agent even stated when I asked to be paid out on next Inter manager " do you want odds on next Inter manager" unequivocally incompetent
Alan Brazier
03 June 2021
Comment from uk.trustpilot.com
They removed a winning bet for a Hundred pounds and when I complained they cancelled the account with no response.
Guest
03 June 2021
Comment from uk.trustpilot.com
Constant spamming emails no matter how many times you unsubscribe it just comes from a different email account. Then the bombardment of texts for which you have to pay to opt out. Absolute scum of a company
Vinnie
03 June 2021
Comment from uk.trustpilot.com
william hill has been stealing money from customers for way too long!! luckily thiissgambling.com have informed the Minister of State for media and data regarding this! thisisgambling.com is also happy to help anyone who believes their money was stolen from william hill
Dean Smith
02 June 2021
Comment from uk.trustpilot.com
The William Hill located in Coseley, Wolverhampton, has to be one of the worst betting shops I have ever attended. The female manager who currently works there is very rude and condescending to customers of ethnic minority. If she's questioned on her ethnics she will ban you on the spot without warning. The poor level of customer service is accompanied by bad hygiene, all around substandard cleanliness and lack of social distancing rules in place. The manger Jess needs to be retrained on the discrimination act and in customer relations, poor management let's the whole establishment down. AVOID AVOID AVOID AVOID AVOID
Dean Nicholson
02 June 2021
Comment from uk.trustpilot.com
Played £250 & won £1720 then £400, withdrew & woke up thinking I’ll never see a penny like the other sites. To my surprise the money was there in my bank account so cannot fault this site. 4 hours to pay out. Was very impressed 😎
Andrew Pavalov
02 June 2021
Comment from uk.trustpilot.com
this company does nothing but steal money of customers. couldn't get my 3k back for months. i probably wouldnt of ever been able to get them back irf thisisgambling.com didn't help me!! fuming
Kirsty
01 June 2021
Comment from uk.trustpilot.com
William hill is such a bad company honestly am telling you now you will never win they just take take take when you get a bonus that’s if your lucky will pay pennies I’ve noticed a thing as well when a bonus is coming all of sudden it’s starts crashing soon as the bonus is missed cause of it goes back to normal what a load of rubbish just save your money cause William hill isn’t not bothered about there customers one bit only out for them selves
Arron Turner
01 June 2021
Comment from uk.trustpilot.com
Shocking! Literally just take the money and spin for nothing. 1000% unjustified! I would say there needs to be an investigation into how they run the slots.
Martyn May
01 June 2021
Comment from uk.trustpilot.com
Alan Brazier
01 June 2021
Comment from uk.trustpilot.com
Wrote a review about William hill deleting winning bet off my account now it has been inexplicably closed with no notice. Criminal behaviour from this site and fraudulent behaviour
Mateo Aiden
31 May 2021
Comment from uk.trustpilot.com
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Kashif Ali
31 May 2021
Comment from uk.trustpilot.com
Highly Recommend, excellent customer service. WilliamHill has some of the BEST customer service and betting markets in the industry. I have not had a single issue with them and the bonus offers that they provide are exceptional. If you’re looking for a legit sports book, online or in person casino I highly recommend William Hill.
David Stine
31 May 2021
Comment from uk.trustpilot.com
Looking for how to make money legit online??? Making a good choice of investment with a trusted company is a good option…There is only one site that I trust when it comes to investment, and {Oilibhear com}the only money back guaranteed investment platform. I hope everyone would try this and echo my view as well.
rich
31 May 2021
Comment from uk.trustpilot.com
the bonus promotions dont download been doing it for 3 days now have issue few weeks back staff member told me to delete browser caches etc load of rubbish 2 hours later notice come sup we having tech issues , again today the same customer service poor told him to put in a webpage so i could use to get to proms after 40 mins still not done it why why said works his ends so customer fault no brians or logis involve . legally should shut down but they dont just stupid excuses potty trained staff
Helen Freke
31 May 2021
Comment from uk.trustpilot.com
Really crap!! Most of the time there’s no cash out or it’s‘suspended’ Can’t play slots as most of the time it’s just a white screen. In the long run I’m saving money as i can’t play anyway!!! Only kept app because i know it and i can’t be arsed to subscribe to new rip off app! But, don’t bother subscribing, it’s pretty crap
jackpalance1
30 May 2021
Comment from uk.trustpilot.com
Ok for the odd bet WH radio is excellen👍t the promotion stuff and bonus for games and the like isn’t good though.Its a pity because their one of the biggest and oldest players..William Hill in name only long been sold off which would explain a lot 🖖
Brendan
30 May 2021
Comment from uk.trustpilot.com
Hi can someone tell me how long it takes wh to investigate something because yesterday I reported to them that I had bets on my account that I didn't place so they suspended my account whilst the investigation team looks into it. I have money in my account and can't use it so does anyone have any idea of the timeframe on this
kelly
29 May 2021
Comment from uk.trustpilot.com
This site needs shutting down. Corruption at its best. Tskes pure advantage of customers!! Since iv been back of a 6year ban i havent won a thing. Deposits and yet no bonus for months!! Takes advantage!! Needs closing fixed site. Avoid.
Reece Bailey
29 May 2021
Comment from uk.trustpilot.com
Used the #YOURODDS service, friendly fast service. Thanks for your help the Twitter team.
Daniel
28 May 2021
Comment from uk.trustpilot.com
I have been a regular customer at William Hill Online, since January 2015. I've had more than enough experiences at this site, to give a full, honest opinion on William Hill. Sports I don't do much sports betting, but with the sports betting that I've done at William Hill Online, I would say 98% of bets since 2015, have been losing. Avoid their special odds bets, seems there's always something in the specials, that will screw your bet over. Vegas/Games/Casino (Video Slots) I'm not just saying this, but if you like to trigger bonus games, free spins or random features, on video slots... You won't have experiences like that at William Hill Online. If you're lucky, you'll get at least one bonus games on video slots. No matter how much you spend, how many spins you do, or how many games you play, I can only seem to get one single bonus game per session. I wouldn't say it was "Random" or "Fair" when they're continuously throwing the exact same experience at you, with the minimum entertainment, they can possibly offer you. Claiming and participating in promotional offers never help either, these are 100% to benefit the casino, to take what you can give, or what you have. They never fail to leave you feeling miserable at the end of every session, they know exactly what they're gonna do, before you even make a deposit... Take! It's companies like this, that give you the worst experiences possible, continuously, to cause gambling problems... So if you'd like a gambling problem, and never wanna see any entertainment for your money, play at William Hill Online! The UKGC are corrupt for allowing William Hill, to only take... It'll take months and months for them to offer you, a very small percentage of all your deposits... You'll never feel like a winner, or even welcome at William Hill Online. I would highly recommend playing anywhere else, because this site is one of a kind, and for the first time... I didn't mean that in a good way! Only one word to describe William Hill and the UKGC... Criminals!! I don't have a problem with gambling, I can take a loss, but never being able to win or feel entertained... Is something else. Just read the rest of the reviews and you'll see it's not just me... If you don't feel satisfied after a certain amount of time, don't listen to their "RNG", "Tested" and "Fairness" excuses... They're just hiding behind these automated excuses, because making money has never been easier! Move to a different brand until you finally feel welcome, entertained and sometimes... Like a winner! Inadequate, unfair, rigged, controlled, tightened, greedy, untrustworthy... I can go on all day, because the customer is always right.
william Cooper
27 May 2021
Comment from uk.trustpilot.com
william hill has stolen my deposit and no one cared!! only thisisgambling.com was actually able to help me and give me back my winnings!!
Nitrofishyrr
27 May 2021
Comment from uk.trustpilot.com
Absolutely woeful, probably the most fixed free game ever, don't even bother trying it
Leo Young
27 May 2021
Comment from uk.trustpilot.com
dont even try this site even if they give you free bonus they are nothing only theives and they must have gaming commission paid off to let them operate or they are in on the scam also this site is 100% the worst site i have ever played and the playtech software is pure scam 8000.00 on buffalo blitz on 2.00 bet biggest win i got was 90.00 on the whole 8000 80% of free spins were either 2.00 or 0.00 what kind of bs is that i wrote gaming commission i wrote playtech i wrote william hill all to no avail just talking about random generators pure lousy site
Daniel Smith
27 May 2021
Comment from uk.trustpilot.com
William Hill managers have been shown how to turn off features on there video gaming machines every time I have gone intheir shop the manager gets a phone call from whoever is watching on the camera,s in shop or use or the managers who have been shown how to turn off the features on the video machines so you cannot win
Reece JUST'MARV
26 May 2021
Comment from uk.trustpilot.com
Absolutely terrible. I put Villarreal to beat Man U, the bet closed as they went into extra time. Opened another for the extra time, the bet closes and goes to pens and Villarreal win. In my eyes my extra time bet should have continued as hey won!!!! Absolutely pissed that the team I choose to win won and I can’t get paid out. Criminal I demand to be paid out For my winnings.
ALEXG1690
25 May 2021
Comment from uk.trustpilot.com
Was helpful but went round the houses to get to the issue,but was resolved in the end.
Edward
25 May 2021
Comment from uk.trustpilot.com
I do think this is pretty good with free bets and free spins but to day they have stopped me betting coz they wanting proof of who i.am iv sent everything they said I needed to do but still not letting me bet so I’m not happy
Neil Wright
25 May 2021
Comment from uk.trustpilot.com
Only complaint is the slots run so slow one spin takes a couple of minutes and if you win 20p it takes longer
Mr MALCOLM TURNER
24 May 2021
Comment from uk.trustpilot.com
IVE GIVEN THIS SITE 3 STARS I DO HAVE AN ACCOUNT WITH THEM BUT GETTING ON TO IT IS HARD !! NOT DONE ANY BETTING WITH THEM BUT GOING BY THE REVIEWS THEY ARE NO BETTER OR WORSE THAN CORAL LADBROKES SKY PADDYPOWER ALTHOUGH FOR ME SKY BY FAR IS THE LEAST TROUBLESOME ,CAN SOMEBODY PLEASE RECOMEND A SITE THAT HAS GOOD REVIEWS ??
Carl
23 May 2021
Comment from uk.trustpilot.com
Cian Reidy
22 May 2021
Comment from uk.trustpilot.com
Really good service, to be honest even if my problem wasn't sorted I was just happy with the way I was being spoken to. It's nice when you know you're not talking to a bot and getting auto responses. Also whoever was talking to me on twitter sorted my situation out and I'm really grateful for his/her help.
scott fraser
07 June 2021
Comment from uk.trustpilot.com
Games promotion for gonzo’s quest came through on email link and I accepted ! Paid my £10 ! But too my surprise the page came up error not found. Tried numerous times but to no avail! I do expect Williamhill to redeem my loss ! As they’ve always been really fair all the time since joining. I really do rate Williamhill as trustworthy and fair in my experience. My No1 one choice of bookmakers .
Games promotion for gonzo’s quest came through on email link and I accepted ! Paid my £10 ! But too my surprise the page came up error not found. Tried numerous times but to no avail! I do expect Williamhill to redeem my loss ! As they’ve always been really fair all the time since joining. I really do rate Williamhill as trustworthy and fair in my experience. My No1 one choice of bookmakers .