William Hill PLAYER REVIEWS(3513)
Donnie Waldrip
29 December 2020
Comment from uk.trustpilot.com
Wish I could give a big fat ZERO stars! At the end of my game on the verge of winning a "free bet" my account is suspended and my free bet voided. Very convienent for them. I would have won BTW. This company is straight GARBAGE. There app sucks balls also. Would highly suggest any other sportsbook app.
Barry Bradley
28 December 2020
Comment from uk.trustpilot.com
Excellent Customer Service and was able to resolve my query very quickly.
Brian
28 December 2020
Comment from uk.trustpilot.com
If I could go 0/5 I would. Truly deplorable customer service. If you are thinking of setting up a William Hill account, don’t
Telling it like it is
28 December 2020
Comment from uk.trustpilot.com
In my experience this lot just go from bad to worse. I keep losing money due to technical glitches & other site issues & in all of the most recent occurrences they have failed to do ANYTHING to rectify, or even just properly acknowledge, my complaints. Firstly i had winning lines in bingo that weren't paid out, then technical glitches meant i couldn't cash out on in-play bets i'd placed on Fifa e-sports football matches. The option to do this was on-screen but no amount of clicking made it register. This meant i had to watch the games play out hoping my team would win..which they didn't always do. (this problem is still ongoing and it's definitely not the fault of my device) In every instance i had prolonged discussions with customer services and they assured me their 'Technical Team' would be in touch after investigating my claims. They have never gotten in touch. I can only hope they are swamped with complaints & have to prioritise the high rollers..otherwise they obviously have a very blasé attitude towards their customers and, more importantly, their customers money. I've never experienced anything like it.
Mihhail Jesmenov
27 December 2020
Comment from uk.trustpilot.com
Terrible service. Firstly, they advertise bets that do not exist, then when I deposited money to place it and since the bet was not available, I’ve decided to withdraw and they do everything possible to hold the money using some stupid excuses!
Larry Kubitz
27 December 2020
Comment from uk.trustpilot.com
Not a great site if you can get to fanduel or draft kings in Iowa do it! They give me a free bet then took it away after I pushed. App is not very user friendly and very tight stingy.
Tyler Roach
26 December 2020
Comment from uk.trustpilot.com
This company simply doesn’t follow through on there promises and promotions. It is not worth it to use this service. There are lots of other companies you can use, do t give these people any of your money
Nana
26 December 2020
Comment from uk.trustpilot.com
So I only signed up today to place a bet and try my luck an hour later the account is suspended Even though I only need £10 I contacted customer service now am told as my account is suspended I need to send proof of idea d proof of address, was feeling lucky now it's the worst thing completely ruined my mood, I seriously have nothing more to say but stay away!!!!!!
Kevin Brady
26 December 2020
Comment from uk.trustpilot.com
£200 on games one bonus in £7.50 Scum bags better wins in the shops online is fraud close the scum down
customer
26 December 2020
Comment from uk.trustpilot.com
Absolutely shocking service and there customer service team is even worse best staying back from them as there nothing but liars
Andreas Zacharias
25 December 2020
Comment from uk.trustpilot.com
Scam company. Do not anyone trust your money there, even this is 1£, you will never get it back. They stealed my money 180£ , I asked for withdraw my money and now here it comes the problem. A email came that says you have to send 4 documents with holding your passport, a selfie with bank card, and your bank statement etc. . Ridiculous i can't understand how is official partner with Tottenham, I'm gonna report this also to Tottenham for sure. The result is : dont you guys ever open an account and bet your money here. I fell into THIEVES. I'm requesting MY MONEY back and I can't get them.
David F
25 December 2020
Comment from uk.trustpilot.com
William hill is a great company. They’re app for NV is top notch n the gold standard. Everyone else is always playing catch-up with them. Here’s my only beef guys... I have 10,000 screenshots bc I don’t know what my bet will win unless I do that. Why haven’t you guys added that we can see what our ticket will hit ? It can’t be that big of a update.
Kelly Jackson
24 December 2020
Comment from uk.trustpilot.com
Have you been betting and loosing??? I have a solution, am based in Canada, and have lost hope on betting, and a referral by a friend of mine changed my life for good, I was referred to a guy called Cole_tips on Instagram who helped make me rich! I made so much money with this guy and I really gained over 500,000 dollars , an exciting thing with this guy is that he offers payment after winning services for his matches, (you only pay him once you win). Meesage this guy cole_tips on Instagram if you wnana get rich
James Phillips
24 December 2020
Comment from uk.trustpilot.com
Please avoid at all cost they are a rip off won over 100pound n opened my account to collect it ,,they have restricted my account n closed it asking for all my life info ,,,there's nothing wrong with my card it's a con they are scammers ,,,,please avoid
Mike
23 December 2020
Comment from uk.trustpilot.com
They are a disgrace. I have restrictions on my sports accounts & can only get bets of £2 to £5 on some sports games - How can they call themselves a sports betting company!
Bob Fladink
23 December 2020
Comment from uk.trustpilot.com
Game crashed after winnin then they removed game from site didn’t credit winnings. Con a sour at all costs. Games freeze when on winning streak then you lose
Ms Faith
23 December 2020
Comment from uk.trustpilot.com
When all efforts seems hopeless, i finally got blessed with Mary. She kept her promises. I was really skeptical towards her at first but thanks to this great platform it worked out beautifully. She was able to reclaim my money as promised. you can reach her via (Mismary 247 atGee )
Siobhan Carragherevie Rogers
22 December 2020
Comment from uk.trustpilot.com
Disgrace of a casino robbing bustards scam scam scam
Kevin Henry
22 December 2020
Comment from uk.trustpilot.com
please dont bet with william hill, i joined on the 18th of dec , i done 2 bets got myself 96 pounds , next morning id forgotten my pass word, ive had to go on there chat service , ive sent them numerous photos of my I.D and still i get the same old messages back , its like talking to a brick wall . i live in belfast and apparently there chat service is in asia , please anybody who reads this dont bet with this company , they dont answer e mails and its like a robot you are chatting to .shame on william hill they have conned me out of 96 pounds .
Anon
22 December 2020
Comment from uk.trustpilot.com
Disgraceful company do not use them i am over 80 years old with dementia and they closed my account i have been a customer for over 50 years they pestered me for days to provide security docs which I did now they have closed it and they didn't even tell me I only found out because I was on live chat absolute disgrace
Ryan Walker
21 December 2020
Comment from uk.trustpilot.com
john hughes
21 December 2020
Comment from uk.trustpilot.com
I find I hard to believe their games site is legal I really do
Cayley Hamilton
21 December 2020
Comment from uk.trustpilot.com
They failed to protect our security. Signed up with Gamstop and they still took payments from bank . You can't ring on phone and never reply back to emails . We are looking at small claims court . Stay away from williamhill I am telling you . Skybet cares about there customers
James Cook
21 December 2020
Comment from uk.trustpilot.com
Had an issue with a bet, where a player wasn’t in the team contacted them on Twitter and they resolved the issue within 2 minutes and voided my bet! Amazing customer service, extremely satisfied.
Paul Latham
21 December 2020
Comment from uk.trustpilot.com
One of the better if not the best betting apps to use. Plenty of free offers and perks. Enjoy using it.
Brandon M
20 December 2020
Comment from uk.trustpilot.com
I have used every online betting site with ease. They are always working properly but more importantly they have always paid me my winnings and deposit when I want to withdraw! William Hill is making it impossible to withdraw my OWN money. It’s my original deposit that they took with no problem. Now I want it back and they are trying to make it so difficult that I’ll probably just have to call my bank and go that route. Do not put your money with them even for the deposit bonus! If you win or lose they try to keep your deposit and any winnings. Use Fan or Bet or Draft.
Scott Wheeler
20 December 2020
Comment from uk.trustpilot.com
William Hill is a Scam! They Verified me and my friends accounts, took our deposits, let us use our free bets on Buff vs. Den on 12/19. An hour into the game, when Buff was up 2 TD's, they suspended both of our accounts, saying that they needed additional id verification, and canceled our winning bets. They screwed us out of $450 each! Please use any other site(I've used most of them) They are actually honorable.
Alan Matthews
19 December 2020
Comment from uk.trustpilot.com
Opened up an online account and deposited £10 to bet later on that day. Later I could not log in. I'm still waiting to see if I can even get my money back. Avoid at all costs.
Nicola Fowler
19 December 2020
Comment from uk.trustpilot.com
Lucky it got 1 star..Worst online place ever.. Customer service terrible.. Honestly been punted from pillar to post for 2 days..Not playing on their site again
Lee Tulip
19 December 2020
Comment from uk.trustpilot.com
Very quick response best around For football prices
Edwin Mendez
19 December 2020
Comment from uk.trustpilot.com
If I could leave 0 stars I would! Customer service is terrible. Chat and phone line doesn't go through and they don't respond to emails. They promised me a free bet up to $300 and I never got it! Rivers and all the other books ARE ON IT WH SUCKS!!!
Edmond James
19 December 2020
Comment from uk.trustpilot.com
I have come across a profile on Instagram that gives legit tips and there is not fixed match thats for free. I want to share a little secret of mine on how I make alot of money from betting/gambling. When I started betting I normally bet on my predictions which I recorded alot of loss but on along search I found a tipster on Instagram by name EDDY_TIPS who offers me hundred percent fixed game on a payment afterwinning basis all I do is to stake huge and pay him awesomely after winning and never for once have he failed me which I have not failed him myself. He is the best I have seen
Nathan Adam
19 December 2020
Comment from uk.trustpilot.com
I started betting months ago, my account was charged £ 1500 and I lost everything. Luckily for me, the last 3 weeks I met the guy on Instagram called ity_tipsterr, the guy games are nerve-wracking !!! .. I have won more than £ 75,000 just within the last 3 weeks, and guess what ?, he does not charge a penny for his game, you only pay him after you win! I would definitely recommend you guys to go and check him out on Instagram
adam adamski
19 December 2020
Comment from uk.trustpilot.com
Pure disgrace this site. Constantly freezing and suspending betting. Rip offs
Phillip Carl Roberts
19 December 2020
Comment from uk.trustpilot.com
Total Con, excluded from my own account contacted William Hill live chat to rectify a "self Exclusion" that I did not request but they claim they cant reverse the exclusion although it was not me that requested the exclusion, also the staff members clearly had access to my account during the live chat, I answered all the security questions asked but they still refused to grant me access, deeply concearning given that my card details are on the account, what they are doing has to be illegal...I had money in the account that I can no longer access, Going to Trading standards because I established and proved that it was my account but they refused to lift the exclusion, put basically they took my money and did not allow me to withdraw winnings, AVOID AT ALL COSTS
damon ellam
18 December 2020
Comment from uk.trustpilot.com
Terrible, Stay away! upon opening my account I deposited £30 then a day later they blocked my account requesting bank statements and photo ID. I sent that then no response, contacted customer service, they said I need to take it up with security, after chasing yet again they said I needed to send selfies with my id and my ELECTRONIC bank statements and username and password. then I needed to show proof of deposit. I mean you'd think I was trying to send $100000 to Iran or something! Absolute shambles
Kris L
17 December 2020
Comment from uk.trustpilot.com
mark
17 December 2020
Comment from uk.trustpilot.com
A once excellent company has now plummeted into what i can only describe as the worst bookmaker in history. i have been betting more years almost 30 years and its a fun pastime, infact i had my william hill account in excess of 10 - 15 years an use to love them but now i would rate them 0 out of 5 if possible. Firstly their site is the worst site around, it always has to load, every other site click a page and its up in a tenth of a second, william hill takes ages sometimes, how can a huge company have such a massive flaw. Also their promotions are a rip off, do you remember the bonus explorer promo, most of their bad reviews are about that scampromo which you are lucky if u win one 10p free spin on a slot... well heyve carried on their scam The bonus drop is back... woooo but stop... there is no wooooo It loses all the time, like ok the first day it gave 5 spins at 10p per spin on the slot but every day after it lose, lose lose lose lose... u can see where i am going with this cant you. I have never dealt with a company who does this on promos, disgusting behaviour, please take a look for yourself and say enough is enough and walk away from this site. I once loved hills but now i boycott their shops and wont ever bet with them anymore. I even got restricted in lockdown, there was no sport xcept US horse racing, i gave it ago and boom, i got restricted after over 10 years of betting with them almost daily... this was a company i thought would never ever restrict me but hey, loyalty means nothing AVOID LIKE YOUR LIFE DEPENDS ON IT...a company that cant even produce a site like every other top bookmaker is a company u have to run from at the least au revoir william hill
jackpalance1
17 December 2020
Comment from uk.trustpilot.com
There’s no betting site worth 5 stars unless of course you win big 😀ie : big accumulator ,tote jackpot or place pot that’s about the only way you can win big.William hill is good enough for a regular punter who doesn’t win too often -like the rest of the bookmakers there would be restrictions if you were successful at it .William hill do make an effort to entertain and inform with radio, tv ,podcast etc which deserves an extra star👍
Stephen Spence
16 December 2020
Comment from uk.trustpilot.com
Fast an very good service dealt with very quickly.
Paul Doherty
16 December 2020
Comment from uk.trustpilot.com
Absolutely dreadful company my partner self excluded from their site and despite sending all documentation they refuse to payout the balance of £120 despite allowing deposits of £260 over the past two months they are breaking the gambling commission guidelines and they have been reported to the financial ombudsman service Stay away from this gaming company there are far more genuine sites that don’t steal your money
Andrej Losev
16 December 2020
Comment from uk.trustpilot.com
Very very poor speed. Suspending time far too long. The results taking too long to come up. It's could change any second and dramatically change your bet strategy. Your loose-they win. They control your game-Not you!!!!!! William hill app made too rip you off.unless they have to prove you are wrong. Use 365bet.great speed, quick withdrawal process, better payout.very straightforward. William hill far too slow on processing result and calculations. Or it's made for purpose. I don't want loose your money.
J Flynn
15 December 2020
Comment from uk.trustpilot.com
You’re better off setting fire to your money that playing slots on here, poor payouts, software jumps and poor playtime, £50 will last you about 5 minutes if you’re lucky. Go elsewhere, shysters!
Kelly Jackson
15 December 2020
Comment from uk.trustpilot.com
Have you been searching for real betting tips and yet to see one??? I have a solution, am based in Canada, and have lost hope on betting, and a referral by a friend of mine changed my life for good, I was referred to a guy called Cole_tips on Instagram who helped make me rich! I made so much money with this guy and I really gained my Financial Freedom, an exciting thing with this guy is that he offers payment after winning services for his matches, (you only pay him once you win). I will recommend anyone who wanna make money with betting tips and fixed matches to cole_tips on Instagram
Bella
14 December 2020
Comment from uk.trustpilot.com
I am only giving them 1 star as I am unable to give them 0. I opened an account, placed a bet and won. Immediately my account was blocked and they asked for photo documents to get my account re-opened. I sent a photo of me holding my driving license which has my actual face and address on it, a photo of me holding a current bank statement with my address and a photo of me holding my written account id and email and they wrote back to say they cannot verify me based on this - even though this is what they’d asked for! They refused to re-open my account so I have currently not only lost my winnings but also my stake! Absolutely disgusting!
djohno
13 December 2020
Comment from uk.trustpilot.com
Absolutely fuming. I won my bet and it said I lost then the useless f community service didn’t help . I hope karma hits them
riko kings
13 December 2020
Comment from uk.trustpilot.com
This site has bad information do not bet using their information honestly they are horrible in every way
Richard tyler
12 December 2020
Comment from uk.trustpilot.com
I started betting months ago, charged my account with £1500,and i lost all. Fortunately for me, last 3 weeks i met on guy on Instagram called ity_tipsterr ,the guy games are nerve wrecking!!!..I’ve won more than £75,000 just within the last 3 weeks, and guess what?, he doesn’t charge a penny for his games, you only pay him after you win! I will definitely recommend y’a to go check him out on Instagram.
Mart Chits
12 December 2020
Comment from uk.trustpilot.com
I was offered a cash out on 12 team Accra over 1.5 goals . 10 were winners and 2 were one nill l each. Offered a cash out of £217 which I decided to take . Selected cash out and it said processing. Waited and waited till the games were finished and unfortunatly the two teams didn’t score another goal . Have done cash out lots and had no problems. Usually when market changes due to goals or associated incidences during the match both cash out and betting is suspended . Customer care behind screens a shocker and being paid to do FUCKALL. Disputed them not paying me and they said there was no evidence according to their technical team . Asked for proof of my activities and what they offered in the last 5 minutes of the games . Got ZILCH response. So according to me Technical staff and Customer care staff don’t really have a scoobie . Just a warning to everyone if u ever experienced this or similar . Gonna now try Betfted or Coral . Any pointers on good Betting shops who cares about both winning and loosing customers please comment and share . William Hill dishonest and DIRTY MONEY
Peter
29 December 2020
Comment from uk.trustpilot.com
Free bet wasn't available to me, one message to WH & resolved inside 15 minutes...
Free bet wasn't available to me, one message to WH & resolved inside 15 minutes…