William Hill PLAYER REVIEWS(3513)
Nicole
12 December 2020
Comment from uk.trustpilot.com
Absolutely Awful experience with this online casino site. I’ve been playing for about 8months and I’ve deposited well over 1K and have only managed to withdraw £80 (I’m not exaggerating). When your playing their slot games they think they’re smart they will give you the expected RTP% but the system will pay you in small increments. Today I thought I’d try and do the maths while playing and tally my spins against my winnings. I was betting £0.60 per spin, which would give me about 166 spins for my £100 deposit. and only getting 6p, 20p, 40p per win -if any win (this is less than my initial bet) The only time I won £10 on my spin I was close to the end of my balance. (Why am I having to decide between leaving with less than I came with or nothing at all?) I understand the risks that come with gambling but WH are never rewarding. It’s fair to say people don’t just gamble for the fun of it and anyone that says they do is lying. I’ve only doubled my money once since depositing. And I have the screen shots to prove it. If your looking for a casino that values its customers and plays fair and brings excitement then you better head over to another casino because William Hill ain’t it !! Save your money. Honestly I’ve had better fun, enjoyment and payouts with online casinos with poor-er graphics and designs. ALL THAT GLITTERS IS NOT GOLD. *Also no one has replied to any of the reviews on this site in the last 12months.. hmmm
David Dixon
11 December 2020
Comment from uk.trustpilot.com
OK so I've been reviewing gambling websites for a long time, and WILLIAM HILL is THE WORST OF ALL SITES. The % payout they say they pay out falls well short of the gambling commission standards. I played their Irish game today and spent over £50 and each time (7) he came across the bottom of the screen i won the princely sum of £1.20 with the exception of £2 40 that happened once. PLEASE SAVE YOUR MONEY AND DELETE YOUR WILLIAM HILL ACCOUNTS
Phillip Carl Roberts
11 December 2020
Comment from uk.trustpilot.com
I have used this betting outlet for years but I cant log in anymore, I cant access the money in my William Hill account because they claim that I asked for a self exclusion...I had money in the account though which I was about to withdraw, WILLIAM HILL ONLINE = CON
Karl Lambie
11 December 2020
Comment from uk.trustpilot.com
Hi there william hill is a fix on the bonus drop off dropped a coin and it landed in the gold £250 section this means I should have won it came up no win contacted them was basically told I was lieing but heres a 10 good will.gesture was asked for a screen shot as they know you can't get one the game goes of to quickly to do so joke and a fix
Ryan Connor
10 December 2020
Comment from uk.trustpilot.com
Complete waste of money, I never win on the promotions as they are fixed. The casino/arcade seems to be rigged and their cash out offers are ridiculous
David Bodenham
09 December 2020
Comment from uk.trustpilot.com
Still waiting to hear from William Hill four weeks after £150 was removed from my account without my knowledge or consent ! The customer service is appalling at William Hill. Avoid at all costs as there are numerous better bookies out there. Absolutely disgraceful ! My mobile number ends in 720. Hopefully someone from WH will read this and get back to me ?? Maybe Not ? Still fuming. Agggghhhh
Deepak Lal
08 December 2020
Comment from uk.trustpilot.com
When I wanted to withdraw money it wouldn't allow went to live chat they said they activate it tried it again still cant. This website is confusing at first to use they said I cannot withdraw through a debit card pathetic I can not withdraw with bank transfer. Lucky I only list $100 I not deposit any amount if my withdraw method is activated. I only want to use this site because of the fast withdrawls 24 hrs with debit card
Tanya
08 December 2020
Comment from uk.trustpilot.com
I won £150 in monopoly megaways and was paid I. 24hours I’ve never had a problem with these so far
Oliver S.
08 December 2020
Comment from uk.trustpilot.com
Worst bookmaker I ever dealt with. They broke the rules when not verifying me after opening my account and depositing 500eur - they also didn't care after I gambled and lost that 500eur - same for the next 1500eur! But once I was close to win a bet they locked my account so I couldn't hedge it. Now I can not withdraw my winnings. I supplied them with all documents they asked for, now they are asking for utility bills in English. (I live in Croatia - no provider here would ever provide me with an utility bill in English) Stay away from this poor excuse of a bookmaker.
sdfkjs sdfjsdkf
07 December 2020
Comment from uk.trustpilot.com
My bets have to be approved before they are placed and if I have good odds they will just cancel it. Never use this bookie
Keith Mer
07 December 2020
Comment from uk.trustpilot.com
WARNING! Do not trust this company. They will make it impossible to withdraw your money. They do this by refusing to verify you and making you want to give up. I have had my €50 deposit stolen from me and my winnings of €140 taken too. They did this by not verifying my account even though I gave them all the documents they needed. Never have I dealt with such bad customer services. This company is full of thieves and you should stay well clear.
jon
06 December 2020
Comment from uk.trustpilot.com
First of all i rate 2 only for there bookies and it's a zero for casino and vegas, this company didn't allow me to withdraw but was still accepting deposits, i told gambling commission about this and they was useless they don't care they are paid from them for that little print at bottom of there page to make them look good and do nothing for the players when they fine sites on behalf of players they get the money not the players, William hill latest advert for vegas of ten free spins to get you in door is a joke there at 10p per spin so don't think it will get you more than a pound, yes a pound for all your data which will be sent to social media sites and third parties so you get advertising sent to you. These casino should be illegal they destroy peoples lives while earning profits of over 250mil year with government getting there tax of around 100mil per year or more not including that 250mil that is all the casino to spread around there ceo and directors. Good luck with these but don't forget you will need photo i.d before withdrawing because unlike other sites that identify from bank account these are useless and only don't need to identify to take deposit but do need identify to withdraw, if you not going to play fair Get lost. Oh and they was sent i.d and refused it within 6 months of it issued, so remember be careful with these you can deposit without any identity issues but can't withdraw.
Gaynor nightingale
04 December 2020
Comment from uk.trustpilot.com
PLEASE HELP Anyone play on William Hill games section on there promo tournaments with missions included.
michael allibone
03 December 2020
Comment from uk.trustpilot.com
The betting site is perfectly reasonable with some decent promos. The poker site is absolute garbage. As with all current and previous ipoker software using betting companies you get ripped off every time you play. Any idea that this poker is random is total fantasy. Get in in good massive favourite one card to come? Oh of course theres the exact card its like clockwork. As per usual you will have the variance brigade claiming its perfectly normal and just a bad beat beat but it isnt. How can KK AA be rivered by total garbage time after time and it just be variance? Go deep in a tournament playing solid build up a stack become card dead get pocket AA go all in vs the big stack at the table who calls with garbage and the garbage will hit whatever it needs to beat you. Ive played on these ipoker sites for years hoping it will change/improve but it doesnt. Please do not play any ipoker using poker sites and expect anything but a video game rigged for some programmers idea of excitement. Unfortunately i will no longer play online as its so blatantly rigged its laughble. AVOID.
Clark jonny
03 December 2020
Comment from uk.trustpilot.com
I call them manipulated matches, but I will love to disclose this little secret so I can help some life, am already a retired office so most times am always at home . My younger brother is a full time gambler when it comes to betting and he makes a huge amount of money from that, after making more research on how he do get his fixed odd and make real money I noticed he do get them on a payment after winning from a guy he met on Instagram by name EDDY_TIPS1 ,according to him he said the guy is like an angel in his life, that is to say he is hundred percent trusted and assured,I wish you guys ultilize this little secret
Miguel C
03 December 2020
Comment from uk.trustpilot.com
they paid me out within 24 hours $732 on $100 deposit. why are the reviews here so bad?
Maria
02 December 2020
Comment from uk.trustpilot.com
normally don’t feel comfortable investing online but because the company I worked for downsized due to the pandemic and I was one of those affected. I had to invest the money I had left. This company refused to pay me my earning. I was so sad because I had no other money left. I was advised to contact emmasophia903 . Com and I’m glad I did because within a week, they helped me get my money back
Mart
01 December 2020
Comment from uk.trustpilot.com
Opened a account with William Hill with huge battle with documents checking ect like you are aigning in to be MI6 agent,as a new customer deposit 10£ should receive some free money to play as stated on web page!Didnt get anything plus find out that my account is excluded from promotions,free spins,daily bonuses ect.Trying to resolve the query through chat.customer support,account support "cant do anything"finaly wrote with someone who looks like can help,lady wrote she opt me in to acces all promotion,but it was a lie.Checked account still restricted and excluded from freebies!before they stated that i was targeting of free promotions( like everyone),thats why my account is restricted,excluded from freebies.Seriously worst bookies ever,lies in every angle.Treating customer not equal .Useless bookies,useless customer support.All over scammers.Avoid Avoid Avoid.Close my account!
Nick Barter
01 December 2020
Comment from uk.trustpilot.com
0 stars. Thier slots are an absolute con don't play them they should be illegal.
Sean Dobbins
01 December 2020
Comment from uk.trustpilot.com
New to betting online due to lockdown. Set up an account. Deposited £10 for the £30 free bet. Went to withdraw some money and they blocked my account Spent the last week trying to verify my account. Countless emails. Asking for selfies with bank statements. Apple ID. Apple Pay. Back and front of you driving licence. A bank statement showing where I deposited from. Back and front of my bank card. Sent all this off and it seems that the emails are copy and pasted. Just got the same response asking for the same stuff. I’m still yet to verify my account. Had a Betfair account a few years back and never had this kind of problem. Just had to show my Id.
Gabriella Aziz
01 December 2020
Comment from uk.trustpilot.com
They keep taking betting lines off the board can't stand the people who are in charge of the sports betting no action should not be in business
Judith
30 November 2020
Comment from uk.trustpilot.com
My experience with this company is terrible. I lost my money to this people and no one was talking about a way out of the mess. The customer care representative I spoke to kept saying there’s nothing they could do and then they stopped picking my calls or replying my mails. It was after I involved Mr Bruce, who helped me to return my money. Georgebruce 0 0 atyahoomail
Oak
30 November 2020
Comment from uk.trustpilot.com
Absolutley shameful organisation. Clearly their games are fixed. Playing the free bonus explorer game, i always get two symbols first then the next three are always X's. Its been many months and always the same pattern. Fixed, hoax, and a really bad bad company.
Milen Georgiev
29 November 2020
Comment from uk.trustpilot.com
They are the worst gambling companies ever. Play The Strongest Over 3.5. They score in 56th min. For3:0 william hill just left the mach on half time to the ent that's my last one for 2170£. No cash out no noting .they just said terms and conditions
Jack Mccallum
29 November 2020
Comment from uk.trustpilot.com
Opened a account up placed 5x 50 pound bets and they suspend account.i mean come on.seriously.no wounder they closeing shops all over.who wud want to use!
Mark
29 November 2020
Comment from uk.trustpilot.com
One star is too many. I won £100 with a fun bet on boxing. They won't pay me despite sending them multiple proofs of I.D. Absolute parasites this company
Patrick Mateer
28 November 2020
Comment from uk.trustpilot.com
Useless. Tried to open a chat and by the time I finally got through, far to late. Lagging well behind competitors.
Tina Heath
27 November 2020
Comment from uk.trustpilot.com
The worst pat out on slots o very come across you have to put in )1000 to win £100 it’s got to be investigated absolutely con
Brent Lingham
26 November 2020
Comment from uk.trustpilot.com
very slow casino ,and errors the loading games only thing that works is depositing but i wont be back.
Anthony Watson
25 November 2020
Comment from uk.trustpilot.com
Totally fixed, features never come in on slots even after 1000’s of spins, obviously with the shops being shut everything on line has been reduced to virtually 0 % payout, SCAMMERS !!!
Juliet Bryan
25 November 2020
Comment from uk.trustpilot.com
Here is a tip on how to bet and win! There is a guy I met on Instagram called yeri_bets, he is the best I have seen when it comes to fixed matches! I made over £100k with his fixed matches and an amazing thing with him is that he offers payment after winning for his matches! I suggest you message him to testify to his fixed bets
Consumer
25 November 2020
Comment from uk.trustpilot.com
I played online game i won total win £63000 ..when exit the game they ripped me off they removed the money from my account balance ..they give me £127 in my account...that's the biggest theft and stealing ...willam hill are mafia .they only taking money ...when you win ..they will not give you .your winning money they're insulted me by doing this ripped me for £63000...that's theft stealing and insulting...
Clark jonny
25 November 2020
Comment from uk.trustpilot.com
My experience with Williamhill for the past few month have been of many loses but after I found a tipster on instagram by the name EDMOND_TIPSTER he have relived my lost and I have made over 20millions pounds on his fixed odd ,all I need is to stake huge and pay afterwinning, he is the best for sure
George Appleton
24 November 2020
Comment from uk.trustpilot.com
absolutely fuckinh bol*ocks they’ve robbed £90 off me !! deposited £90 then withdrew it a couple days later and they still haven’t paid me back after weeks. Can’t get onto the customer service because they’re shi-t useless cun-ts . I would rather try winning money from throwing my money into the sea , would still be more of a chance of not getting mugged off than using this shi_t bull-shi-t
Marcin Zienkiewicz
24 November 2020
Comment from uk.trustpilot.com
I opened an account at williamhill and gave a deposit. when I wanted them to pay me back my problems started. they wanted all my details, including PayPal, the address that I lived with before 6 months, so that I would write my details on a piece of paper and take a self-photo of all my bank details and pictures of the logos of the offices where my documents were issued.
Dom Lit
23 November 2020
Comment from uk.trustpilot.com
Im think all of you guys are wrong im use this casino few years i already win there a huge jackpot two time last week im win also 8000£ and im spend only 100£ on deposit W.H IS the best online casino in UK
Scott
22 November 2020
Comment from uk.trustpilot.com
Definitely the worst of the sports betting apps I've used. Terrible live betting.
Telling it like it is
22 November 2020
Comment from uk.trustpilot.com
A shambolic and deeply frustrating online-betting site with technical glitches galore & supposedly "random games of chance" that have outcomes which genuinely appear to be dictated by algorithms VERY heavily in favour of the company. I mostly bet on in-play football and i've lost a fair amount of money due to, among other things, the "cash-in" option inexplicably being retracted for long periods, incorrect scorelines being shown, live-streams going down and much more besides. The customer service is a joke. They ask for a few minutes to check even the simplest things or pass you from one department to another (and sometimes back again) and then just end up offering a token free-bet for your trouble or refer you to T&C's. I've never had a proper refund when things go wrong. Avoid at all costs.
STEPHEN TRUPP
22 November 2020
Comment from uk.trustpilot.com
just like vietnam...just another oil company scam...totally hopeless...tried many times to access the site with the "assistance" of tech. support...could never get on...total and complete 💩💩💩
Jim Louden
21 November 2020
Comment from uk.trustpilot.com
What a shambles,still owed money.Better throwing in lucky fountain.Stay well clear.No free bets as promised.Won £40 no knowledge off it.Deposited £10 vanished.Zero stars.
jackpalance1
20 November 2020
Comment from uk.trustpilot.com
William Hill are tight if you win take it and run as fast as you can🏃
Michael
20 November 2020
Comment from uk.trustpilot.com
let me play but not cash out than it tells me errors costumer support sometimes helps but sometimes keeps you on the line for 2 hours
The Woman In Black
20 November 2020
Comment from uk.trustpilot.com
Force to give one star 😒.. Daylight robbery; the worst website in the universe;no fun because you cannot even watch your bets in play; bet slip takes for ever to accept .. especially in virtual.. and especially when you guess the right winner; they take back their winnings in one foul swoop, then start emailing you to take control of your spending; should be closed down immediately 🤬
Robert Leggatt
20 November 2020
Comment from uk.trustpilot.com
I bet on trump to win the election and the money was taken out before the election has been decided. The media do not decide who wins the election and neither do disgusting betting sites. Never betting again here.
paul sampson
20 November 2020
Comment from uk.trustpilot.com
The site is constantly down. Terrible, horrible, the worst app I've ever used. It is trash!
David Bodenham
19 November 2020
Comment from uk.trustpilot.com
Still waiting to hear from William Hill regarding fraudulent activity reported on my account 2 weeks ago ! This is a serious matter and a reputable company would react appropriately and promptly. Will keep updating this site until I receive a full and considered response from WH. Disappointing !
Ken Talbot
19 November 2020
Comment from uk.trustpilot.com
This site is corrupt... £150.00 deposited over a short period of time ... One bonus given which paid £2:50 .. STAY AWAY FROM THIS SITE .....
Menuka Dilhan
19 November 2020
Comment from uk.trustpilot.com
No matter what anyone says.This is the best site I 've ever seen.Customer service is very good,Deal with them the right way. 100% Recommended This site..!
David Scott
18 November 2020
Comment from uk.trustpilot.com
Restricted my account and Supervisor Ian had the nerve to accuse me of wrongdoing for participating in one of their offers. I also got my girlfriend to join as she likes bingo, and she got restricted and accused also. "This decision was based on the type of activity identified on the account and / or that your activity was deemed to target our promotions or bonuses in a way other than their intended purpose." Why bother offering promotions then restrict and accuse your customers. Like i said in my e-mail, at least have the balls to tell me why you restrict me.
Mr Review
12 December 2020
Comment from uk.trustpilot.com
Awful .This site took over £900 of my savings even upping the stakes to £16 a spin I couldn't win I'm gutted .stay away
Awful .This site took over £900 of my savings even upping the stakes to £16 a spin I couldn't win I'm gutted .stay away