William Hill PLAYER REVIEWS(3513)
Shaun Mc gowan
07 August 2020
Comment from uk.trustpilot.com
Thieves and liars is what william Hill is all about, they told me earlier my 200e bet was voided, only to settle it as a loser after... even with all my screenshots as proof, they tell me I was misinformed and they are keeping my 200e.. again THIEVES and LIARS
Thieves and liars is what william Hill is all about, they told me earlier my 200e bet was voided, only to settle it as a loser after… even with all my screenshots as proof, they tell me I was misinformed and they are keeping my 200e.. again THIEVES and LIARS
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aitkendavies
07 August 2020
Comment from uk.trustpilot.com
I don’t gamble a lot and when I do I only spend a £1 or 2 , I had one bet which I won £46 on , I withdrew the mo yes into my bank account , now as I said I don’t bet a lot so I don’t log into my William hill account much , a couple of weeks after my win I decided to place another bet only to find out that my account was minus £46.00, after contacting customer services I was told that the bet was settled as a win but then they decided it was a loss, it wouldn’t have been so bad if they had of let me know straight away they had made a mistake but no they let me find out myself, they then said as a good will gesture they would give me a £5.00 free bet but I can’t use that until I have deposited £46 pound to settle my account , I have now done that and used my free bet but I will not be using them in the future
I don’t gamble a lot and when I do I only spend a £1 or 2 , I had one bet which I won £46 on , I withdrew the mo yes into my bank account , now as I said I don’t bet a lot so I don’t log into my William hill account much , a couple of weeks after my win I decided to place another bet only to find out that my account was minus £46.00, after contacting customer services I was told that the bet was settled as a win but then they decided it was a loss, it wouldn’t have been so bad if they had of let me know straight away they had made a mistake but no they let me find out myself, they then said as a good will gesture they would give me a £5.00 free bet but I can’t use that until I have deposited £46 pound to settle my account , I have now done that and used my free bet but I will not be using them in the future
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Tony Milne
06 August 2020
Comment from uk.trustpilot.com
Games are a ripoff not fair play also the bonus is con tell you that you have win 5 free spins then when you try to claim it they tell you that you have had your 5 spins when you have not. False advertising and telling lies to customer's. Rip off William hill . Com 🤑no fair play 👮
Games are a ripoff not fair play also the bonus is con tell you that you have win 5 free spins then when you try to claim it they tell you that you have had your 5 spins when you have not. False advertising and telling lies to customer's. Rip off William hill . Com 🤑no fair play 👮
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jack lo
06 August 2020
Comment from uk.trustpilot.com
Had a bet on ufc for aleksei to win by submission at 20/1 the next day they changed my bet from 20/1 to 5/2 also the bet was placed so I got in contact with them via email and they said it was an error in the site so I explained that’s not my fault it’s there mess up and they emailed back sorry we are busy at this time so I rang a William hill number from Ireland and a random man picked up saying he is trying to get money back off them aswell 😂 beyond a joke don’t go with William hill
Had a bet on ufc for aleksei to win by submission at 20/1 the next day they changed my bet from 20/1 to 5/2 also the bet was placed so I got in contact with them via email and they said it was an error in the site so I explained that’s not my fault it’s there mess up and they emailed back sorry we are busy at this time so I rang a William hill number from Ireland and a random man picked up saying he is trying to get money back off them aswell 😂 beyond a joke don’t go with William hill
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Johnny
06 August 2020
Comment from uk.trustpilot.com
Great site. Still a little old fashioned but definitely one of the best and most trustworthy ive used
Great site. Still a little old fashioned but definitely one of the best and most trustworthy ive used
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N F
05 August 2020
Comment from uk.trustpilot.com
I just found out today that William hill are closing 119 stores in uk due to covid 19 loss In profits. I just wish I could have known this a few weeks ago as they'll explain why there not paying out and just taking. I'm hoping that all gambling shops go bust because of this. Will be exactly what they deserve for all the stealing off customers.
I just found out today that William hill are closing 119 stores in uk due to covid 19 loss In profits.
I just wish I could have known this a few weeks ago as they'll explain why there not paying out and just taking.
I'm hoping that all gambling shops go bust because of this. Will be exactly what they deserve for all the stealing off customers.
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Walker
05 August 2020
Comment from uk.trustpilot.com
I self excluded and all was well , I went in shop and they let me in . No questions asked ,no checking if I was okay . I feel let down in myself but most importantly williamhill that they didn't tell me to leave. There supposed to be strict on there security measures. Which I no is a lie as people just go in and out . My friend works for them and saids I'm right there on the tablet they have to look at . Well obviously there not doing or I would of not been aloud in . After all the government getting tightened up with gambling you think there would be procedures put in place.
I self excluded and all was well , I went in shop and they let me in . No questions asked ,no checking if I was okay . I feel let down in myself but most importantly williamhill that they didn't tell me to leave. There supposed to be strict on there security measures. Which I no is a lie as people just go in and out . My friend works for them and saids I'm right there on the tablet they have to look at . Well obviously there not doing or I would of not been aloud in . After all the government getting tightened up with gambling you think there would be procedures put in place.
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Mr Review
05 August 2020
Comment from uk.trustpilot.com
Scandalous Shocking Rigged Greedy Money grabbing Slots, Ive been a william hill online slots player for sometime and know how they play you and its deadly obvious they rig the slots some days they are fluid and get decent drops but other times dead spin after dead spin when this happens you put the stake up and the losses mount up even more theres no fluid play its just loss after loss ive took video of my game play to show just how william hill use this tactic and it clearly shows ive got weeks and weeks of film of game play I intend to share with gambling commission it clearly shows the slots a meddled with to ensure you lose.
Scandalous Shocking Rigged Greedy Money grabbing Slots, Ive been a william hill online slots player for sometime and know how they play you and its deadly obvious they rig the slots some days they are fluid and get decent drops but other times dead spin after dead spin when this happens you put the stake up and the losses mount up even more theres no fluid play its just loss after loss ive took video of my game play to show just how william hill use this tactic and it clearly shows ive got weeks and weeks of film of game play I intend to share with gambling commission it clearly shows the slots a meddled with to ensure you lose.
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Richard Wolf
04 August 2020
Comment from uk.trustpilot.com
Very poor site for the user...confusing...muddled...and now very difficult to see your bets...results can't be found...race cards disappear...no videos of previous races like the old site...bugs galore...I am seriously considering closing my account as it's a very frustrating experience placing a bet.
Very poor site for the user…confusing…muddled…and now very difficult to see your bets…results can't be found…race cards disappear…no videos of previous races like the old site…bugs galore…I am seriously considering closing my account as it's a very frustrating experience placing a bet.
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Anes
03 August 2020
Comment from uk.trustpilot.com
Just avoid at all costs.. I have made a lot of reviews and play in a lot of sites but they restrict you from betting and promotions without reason..Without even winning! You just have to avoid !
Just avoid at all costs..
I have made a lot of reviews and play in a lot of sites but they restrict you from betting and promotions without reason..Without even winning!
You just have to avoid !
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andrew cockayne
01 August 2020
Comment from uk.trustpilot.com
Penny roulette is ripped off bet 5p on 1 to 30 and 31 to 36 and 0 came in13 times in a row ...if you read this make you own mind up .......
Penny roulette is ripped off bet 5p on 1 to 30 and 31 to 36 and 0 came in13 times in a row …if you read this make you own mind up …….
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jonathan sampson
30 July 2020
Comment from uk.trustpilot.com
Horrible. Horrible. No live customer support. Phones down. Grading wagers wrong. Mainly soccer lines. Then when you point out their mistake they say your wrong. Five hours later game and ticket regraded to show I was in fact right and winning ticket. Zero follow up. Watch your bets and tickets.....
Horrible. Horrible. No live customer support. Phones down. Grading wagers wrong. Mainly soccer lines. Then when you point out their mistake they say your wrong. Five hours later game and ticket regraded to show I was in fact right and winning ticket. Zero follow up. Watch your bets and tickets…..
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2 daredevils
30 July 2020
Comment from uk.trustpilot.com
Awful website. Lags, poor prices and responsible gambling provision is woeful. No cool off period like rival sites and only 24 hours to increase weekly/monthly deposit limits. Feeding off the vulnerable. Should take a leaf out of skybets book. They provide proper responsible gambling tools and competitive prices/offers. A poor bookmaker.
Awful website. Lags, poor prices and responsible gambling provision is woeful. No cool off period like rival sites and only 24 hours to increase weekly/monthly deposit limits. Feeding off the vulnerable. Should take a leaf out of skybets book. They provide proper responsible gambling tools and competitive prices/offers. A poor bookmaker.
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Joanne
30 July 2020
Comment from uk.trustpilot.com
I would be very careful they are very underhand they give you a win in Vegas then they hound you for weeks ahead. They put free money in my account to keep you betting. If you have a problem with gambling stay away from them they will exploit your problem and take everything you have. The place is greedy and they will keep on taking with no returns. The slots are the worst you have no fun or a win with them. Seriously beeare
I would be very careful they are very underhand they give you a win in Vegas then they hound you for weeks ahead. They put free money in my account to keep you betting. If you have a problem with gambling stay away from them they will exploit your problem and take everything you have. The place is greedy and they will keep on taking with no returns. The slots are the worst you have no fun or a win with them. Seriously beeare
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J G
30 July 2020
Comment from uk.trustpilot.com
i wouldnt even recommend williamhill. I am fairly new to the gambling scene just thought bit of fun. verified my account and everything. used paypal and debit cards with occasional paysafecard to deposit. anyways when i deposit everything is fine they let me bet and continue betting and depositing till no end. The moment i withdrew my money they all of a sudden have had on going issues. requesting front and back of cards, requesting settlement email from paypal. I have done everything and its taken a long time as due to covid business went under so closed a lot of bank accounts and paypal closed no issues Paypal confirmed there is no disputes on account and account closed i forwarded this to documents team as requested we are now 10 weeks on and still Williamhill are holding on to my money! On 23rd July they cancelled the withdrawals and credited it all back to account pretty much telling me you need to gamble it all away as you cannot withdraw it as we do not accept your email confirmation? I am not being funny but the system is an anti fraud system they claim to be any money depositted money needs to go back to that method. the system automatically processes the amounts to relevant methods. i cannot understand why you would need further documents if your system is this roburst in working out where payments came from and go back to. anyways there is currently £360 waiting to be returned to me via relevant methods and i refuse to use the service anymore and just see what happens I will seek further advise from where i can. i had to rage on live chat yesterday too Live Chat DISCONNECT July 29, 05:09 PMi dont understand why your security team is preventing me withdrawing to same method money came from July 29, 05:09 PMHi, you’re speaking to Shawee. July 29, 05:11 PMwhat you are ultimately doing is just not being responsible by making me gamble my money away and not requesting my winnings. this will be reported to Gambling Ombudsman as i have provided emails to confirm paypal has no issues and confirmed the cards you are requesting are closed accounts now your customer service confirmed it was all removed and ok when they checked July 29, 05:12 PMLet me help you with your withdrawal concern. July 29, 05:12 PMbut still you do not process my winnings back. i will take this to ombudsman gambling commision with chat transcripts and social media to ensure people pick a different provider July 29, 05:13 PMand i will post evidence of what i have provided so public can see this also and you still refuse it making me gamble what balance i have on the account so it remains with you. July 29, 05:14 PMyour happy for me to gamble! your happy for deposits but your refusig withdrawals ? its a catch 22 July 29, 05:14 PMI'm really sorry to hear that. Please let me sort this out here for you. July 29, 05:14 PMPlease give me few minutes to check your account. July 29, 05:15 PMcheck it and dont tell me they are requesting documents its a joke i have returned the money to the cards they came from as per your terms and conditions as your system automatically selects this during withdrawal requests! July 29, 05:16 PMlike it says if a deposit has been made by a card then it will go back to that card first before other methods which has been done. total of £160 gone vack to registered cards and £100 back to bank transfer for paysafe deposits July 29, 05:17 PMand still your idiotic team sending me stupid emails and i have had enough July 29, 05:18 PMalso i have forwarded your documents team emails regards to paypal! July 29, 05:19 PMwhich i never get reply to July 29, 05:20 PMsimply process my wothdrawals i will withdraw my balance and you can close account period as i wont continue with this if not resolved today! July 29, 05:21 PMThanks for waiting. It shows here that we will be needing the copy of bank statement of your cards in the account so that we can process the withdrawal. July 29, 05:21 PMas i said! July 29, 05:22 PMall those accounts where a business account i had and have been closed as business went under since covid July 29, 05:22 PMhow many more emails do you need confirming the same thing July 29, 05:22 PMI want my money and account closed then its dealt with ! July 29, 05:23 PMthere are other 30 bookmakers i can use so your company is not bothered July 29, 05:23 PMi dont even know if the card withdrawals will go through as accounts closed i am doing what your system tells me! July 29, 05:25 PMhow do i raise a formal complaint that i can send to ombudsman ? July 29, 05:26 PMI understand you, as of the moment your withdrawal will remain pending until you can provide the requested docs. July 29, 05:26 PMwell thatcwill be never so i will take to social media July 29, 05:26 PMyour robbing my money !
i wouldnt even recommend williamhill.
I am fairly new to the gambling scene just thought bit of fun. verified my account and everything. used paypal and debit cards with occasional paysafecard to deposit. anyways when i deposit everything is fine they let me bet and continue betting and depositing till no end.
The moment i withdrew my money they all of a sudden have had on going issues. requesting front and back of cards, requesting settlement email from paypal. I have done everything and its taken a long time as due to covid business went under so closed a lot of bank accounts and paypal closed no issues
Paypal confirmed there is no disputes on account and account closed i forwarded this to documents team as requested we are now 10 weeks on and still Williamhill are holding on to my money! On 23rd July they cancelled the withdrawals and credited it all back to account pretty much telling me you need to gamble it all away as you cannot withdraw it as we do not accept your email confirmation?
I am not being funny but the system is an anti fraud system they claim to be any money depositted money needs to go back to that method. the system automatically processes the amounts to relevant methods. i cannot understand why you would need further documents if your system is this roburst in working out where payments came from and go back to.
anyways there is currently £360 waiting to be returned to me via relevant methods and i refuse to use the service anymore and just see what happens
I will seek further advise from where i can. i had to rage on live chat yesterday too
Live Chat
DISCONNECT
July 29, 05:09 PMi dont understand why your security team is preventing me withdrawing to same method money came from
July 29, 05:09 PMHi, you’re speaking to Shawee.
July 29, 05:11 PMwhat you are ultimately doing is just not being responsible by making me gamble my money away and not requesting my winnings. this will be reported to Gambling Ombudsman as i have provided emails to confirm paypal has no issues and confirmed the cards you are requesting are closed accounts now your customer service confirmed it was all removed and ok when they checked
July 29, 05:12 PMLet me help you with your withdrawal concern.
July 29, 05:12 PMbut still you do not process my winnings back. i will take this to ombudsman gambling commision with chat transcripts and social media to ensure people pick a different provider
July 29, 05:13 PMand i will post evidence of what i have provided so public can see this also and you still refuse it making me gamble what balance i have on the account so it remains with you.
July 29, 05:14 PMyour happy for me to gamble! your happy for deposits but your refusig withdrawals ? its a catch 22
July 29, 05:14 PMI'm really sorry to hear that. Please let me sort this out here for you.
July 29, 05:14 PMPlease give me few minutes to check your account.
July 29, 05:15 PMcheck it and dont tell me they are requesting documents its a joke i have returned the money to the cards they came from as per your terms and conditions as your system automatically selects this during withdrawal requests!
July 29, 05:16 PMlike it says if a deposit has been made by a card then it will go back to that card first before other methods which has been done. total of £160 gone vack to registered cards and £100 back to bank transfer for paysafe deposits
July 29, 05:17 PMand still your idiotic team sending me stupid emails and i have had enough
July 29, 05:18 PMalso i have forwarded your documents team emails regards to paypal!
July 29, 05:19 PMwhich i never get reply to
July 29, 05:20 PMsimply process my wothdrawals i will withdraw my balance and you can close account period as i wont continue with this if not resolved today!
July 29, 05:21 PMThanks for waiting. It shows here that we will be needing the copy of bank statement of your cards in the account so that we can process the withdrawal.
July 29, 05:21 PMas i said!
July 29, 05:22 PMall those accounts where a business account i had and have been closed as business went under since covid
July 29, 05:22 PMhow many more emails do you need confirming the same thing
July 29, 05:22 PMI want my money and account closed then its dealt with !
July 29, 05:23 PMthere are other 30 bookmakers i can use so your company is not bothered
July 29, 05:23 PMi dont even know if the card withdrawals will go through as accounts closed i am doing what your system tells me!
July 29, 05:25 PMhow do i raise a formal complaint that i can send to ombudsman ?
July 29, 05:26 PMI understand you, as of the moment your withdrawal will remain pending until you can provide the requested docs.
July 29, 05:26 PMwell thatcwill be never so i will take to social media
July 29, 05:26 PMyour robbing my money !
Reply
Julian David Booth
30 July 2020
Comment from uk.trustpilot.com
walked in to shop at crystal peaks with a nylon bag covering my mouth and nose. slip of a kid behind the counter told me to put a mask on. she did not have one on. she told me she would not serve me. I did not ask for service, just came in to find what won the first at goodwood. So she told me to get out of the shop, I ignored her, checked the results and left. Am i being unreasonable or was she having a panic attack.
walked in to shop at crystal peaks with a nylon bag covering my mouth and nose. slip of a kid behind the counter told me to put a mask on. she did not have one on. she told me she would not serve me. I did not ask for service, just came in to find what won the first at goodwood. So she told me to get out of the shop, I ignored her, checked the results and left. Am i being unreasonable or was she having a panic attack.
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Josh B
29 July 2020
Comment from uk.trustpilot.com
I’ve had an account with William hill now for around 5 years and in that time it has steadily got worse and worse. The app constantly crashes which makes tracking your bet very difficult. One example is when I literally had to call in to cash out a bet I could not do it via the app or the website. Another thing that I wouldn’t say bothers me just screams shady is the bonus you get every single day named scratch of the day. Statistically you would assume I would have won all the prizes on offer ( there not that great) as I’ve been a member so long but no it’s the same every time it’s called a “bet and get” which basically means there trying to extort you out of more money in order to get a pointless free bet on a single game. This used to be my no.1 place to go and gamble
I’ve had an account with William hill now for around 5 years and in that time it has steadily got worse and worse. The app constantly crashes which makes tracking your bet very difficult. One example is when I literally had to call in to cash out a bet I could not do it via the app or the website. Another thing that I wouldn’t say bothers me just screams shady is the bonus you get every single day named scratch of the day. Statistically you would assume I would have won all the prizes on offer ( there not that great) as I’ve been a member so long but no it’s the same every time it’s called a “bet and get” which basically means there trying to extort you out of more money in order to get a pointless free bet on a single game. This used to be my no.1 place to go and gamble
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Matt Charles
29 July 2020
Comment from uk.trustpilot.com
William Hill Live roulette is so fixed it's actually quite pathetic to see how low the company is. The ball jumps so noticeably in and out of the number slots it's not even subtle. The odds of getting x10 is 1 in every 780 something spins... I was just watching the William Hill live roulette so not even playing and I witnessed 10+ x10 in the space of 45mins to an hour. That is theoretically impossible and again, they’re not even subtle about their obviously fixing / cheating to gain their own advantage. Stay away. Don't get me started on the reports of changing bet rules during the game like new min or max bet allowance... how is that even legal? Let me place my own bet however I want that’s within your own listed game limits. Like I said, It’s honestly just pathetic to see the lengths William Hill goes to cheat and take advantage of their own humble users.
William Hill Live roulette is so fixed it's actually quite pathetic to see how low the company is. The ball jumps so noticeably in and out of the number slots it's not even subtle. The odds of getting x10 is 1 in every 780 something spins… I was just watching the William Hill live roulette so not even playing and I witnessed 10+ x10 in the space of 45mins to an hour. That is theoretically impossible and again, they’re not even subtle about their obviously fixing / cheating to gain their own advantage. Stay away. Don't get me started on the reports of changing bet rules during the game like new min or max bet allowance… how is that even legal? Let me place my own bet however I want that’s within your own listed game limits. Like I said, It’s honestly just pathetic to see the lengths William Hill goes to cheat and take advantage of their own humble users.
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David Dixon
29 July 2020
Comment from uk.trustpilot.com
Can't get tourneys to work again. Let's me register, but won't open the game in tourney mode. When opening the same game in normal play mode theres no problem. Since 2000 other players have no problems it feels like I've been blocked. So it'll be 1 star review after 1 star review until its sorted. Not that they can get much lower on here
Can't get tourneys to work again. Let's me register, but won't open the game in tourney mode. When opening the same game in normal play mode theres no problem. Since 2000 other players have no problems it feels like I've been blocked. So it'll be 1 star review after 1 star review until its sorted. Not that they can get much lower on here
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Steve
28 July 2020
Comment from uk.trustpilot.com
Hoax site. Big bonus promotions but very low chance of winning any prices. 2,50 spin bets and not even one price after 250 euro spend.
Hoax site. Big bonus promotions but very low chance of winning any prices. 2,50 spin bets and not even one price after 250 euro spend.
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KLR
28 July 2020
Comment from uk.trustpilot.com
They limited my account before I even managed to place a bet.
They limited my account before I even managed to place a bet.
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Andrea Leighton
28 July 2020
Comment from uk.trustpilot.com
As a sport betting site definitely a good one to use. But do not use them for slots. They are the worse on offer. You will literally rarely get a bonus feature and when you do you'll be lucky if you see 10x. That's if you even get the feature. Waste of you money honestly on that front. They also don't have great rewards. If you do manage to get free spins on their bonus explorer youll only ever get free spins on the William hill megaways slot which is terrible. I've moved to paddy power for slots. Literally leaps and bounds better than William hill.
As a sport betting site definitely a good one to use. But do not use them for slots. They are the worse on offer. You will literally rarely get a bonus feature and when you do you'll be lucky if you see 10x. That's if you even get the feature. Waste of you money honestly on that front. They also don't have great rewards. If you do manage to get free spins on their bonus explorer youll only ever get free spins on the William hill megaways slot which is terrible. I've moved to paddy power for slots. Literally leaps and bounds better than William hill.
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boyer 2010
27 July 2020
Comment from uk.trustpilot.com
Terrible site and always have an excuse as to why they cant settle their promotions, came 45th in the free spins tournament so entitled to 5 free spins, says I have won and click here to claim to be told insufficient funds. Contact them with screen shots of leaderboard to be told the competition was cancelled even tho i had the proof it was completed. Feel very sorry for whoever won the 100 free spins as you wont be seeing those, I was eventually given a £1 cash alternative.
Terrible site and always have an excuse as to why they cant settle their promotions, came 45th in the free spins tournament so entitled to 5 free spins, says I have won and click here to claim to be told insufficient funds. Contact them with screen shots of leaderboard to be told the competition was cancelled even tho i had the proof it was completed. Feel very sorry for whoever won the 100 free spins as you wont be seeing those, I was eventually given a £1 cash alternative.
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Amy
26 July 2020
Comment from uk.trustpilot.com
This company send too many texts and emails after you sign up, their promotional offers have a lot of fine print too.
This company send too many texts and emails after you sign up, their promotional offers have a lot of fine print too.
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A S
26 July 2020
Comment from uk.trustpilot.com
I never got across a bad gambling side like William Hill. First the withdrawal time says 4h and takes 3 days. Second the information they ask you it’s no relevant to gambling. Asking me for front and back of my bank account? That’s not acceptable update your system we are in 2020! Once I get my money I will DELETE my account! You’re a joke!
I never got across a bad gambling side like William Hill.
First the withdrawal time says 4h and takes 3 days.
Second the information they ask you it’s no relevant to gambling.
Asking me for front and back of my bank account? That’s not acceptable update your system we are in 2020!
Once I get my money I will DELETE my account! You’re a joke!
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Neil Emery
24 July 2020
Comment from uk.trustpilot.com
Absolutely awful. Offer you free bets when you set up a account near impossible to fine them spent over a hour and give up so never got them. Very confusing site use one of the much straight forward sites.
Absolutely awful. Offer you free bets when you set up a account near impossible to fine them spent over a hour and give up so never got them. Very confusing site use one of the much straight forward sites.
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annoyed
23 July 2020
Comment from uk.trustpilot.com
this site is a mess, been a William Hill customer for 5 years online..last few weeks their site crashes a lot..usually when free games have been awarded...their technical team give the insulting 'clear cache and history'...sorry but I'm used to that excuse...William Hill if you cant look after your customers online then you should close down..you shouldnt have a licence
this site is a mess, been a William Hill customer for 5 years online..last few weeks their site crashes a lot..usually when free games have been awarded…their technical team give the insulting 'clear cache and history'…sorry but I'm used to that excuse…William Hill if you cant look after your customers online then you should close down..you shouldnt have a licence
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Puma1985 Winter
23 July 2020
Comment from uk.trustpilot.com
Complete scamers . Online games totaly rip off u can't win same game weeks in row no wins apart of few quid and gone thousands. Football cash out when u try to do it when your stake is high 50% times error please try again . Call customers service them works fine but obviously 20 min later when cash out is not worth it . Scam scam scam don't waste money. I don't mind to lose in fair way. Getting back what lost during lockdown is not the way. Hopefully authorities will look to this scammers .
Complete scamers . Online games totaly rip off u can't win same game weeks in row no wins apart of few quid and gone thousands. Football cash out when u try to do it when your stake is high 50% times error please try again . Call customers service them works fine but obviously 20 min later when cash out is not worth it . Scam scam scam don't waste money. I don't mind to lose in fair way. Getting back what lost during lockdown is not the way. Hopefully authorities will look to this scammers .
Reply
David Dixon
23 July 2020
Comment from uk.trustpilot.com
And here we go again, won free spins on slots tourney but when claiming nothing happens
And here we go again, won free spins on slots tourney but when claiming nothing happens
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Martin Kidd
22 July 2020
Comment from uk.trustpilot.com
Absolute disgrace con artists unable to cash in not first time admitted could see I was logged in still would not honour bet thieves avoid at all costs put two bets on same time money taken tried to cash in bet had disappeared suddenly appeared when score changed and bet had gone
Absolute disgrace con artists unable to cash in not first time admitted could see I was logged in still would not honour bet thieves avoid at all costs put two bets on same time money taken tried to cash in bet had disappeared suddenly appeared when score changed and bet had gone
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Klm
21 July 2020
Comment from uk.trustpilot.com
Another bad experience today with William hill. Poor customer service and lies again. Refused to take ownership and rectify
Another bad experience today with William hill. Poor customer service and lies again. Refused to take ownership and rectify
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Hari Seldon
21 July 2020
Comment from uk.trustpilot.com
They will put you account on tier,if you are on the bottom tier you will receive a million emails but no promotion or winning (from daily game or scratch of the day) . In that case better close the account and go to another bookie
They will put you account on tier,if you are on the bottom tier you will receive a million emails but no promotion or winning (from daily game or scratch of the day) . In that case better close the account and go to another bookie
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Jayesh Gar
20 July 2020
Comment from uk.trustpilot.com
This website has the worst slots you will 100% lose they have bad pay out dont waste your money on this site
This website has the worst slots you will 100% lose they have bad pay out dont waste your money on this site
Reply
J Dog
20 July 2020
Comment from uk.trustpilot.com
I would avoid William hill, you bet small it will pay as soon a you bet big it’s just takes you to the cleaners they must changed the winning rates the higher stakes you put and also if I could upload a photo on here I would, I won on a scratch card and the game error out but it was a bait blurry to me it looks like 1,500 but I wrote to them and said it was 7.50 but there not a 7.50 on there lol I will be contacting the gambling commission about this just remember William hill are closing 100s of stores around the uk so they will lower there odds on the slots the same with sky Vegas too they lowered the odds on winning be careful with this company
I would avoid William hill, you bet small it will pay as soon a you bet big it’s just takes you to the cleaners they must changed the winning rates the higher stakes you put and also if I could upload a photo on here I would, I won on a scratch card and the game error out but it was a bait blurry to me it looks like 1,500 but I wrote to them and said it was 7.50 but there not a 7.50 on there lol I will be contacting the gambling commission about this just remember William hill are closing 100s of stores around the uk so they will lower there odds on the slots the same with sky Vegas too they lowered the odds on winning be careful with this company
Reply
Indosaurus
20 July 2020
Comment from uk.trustpilot.com
Created an account. Deposited money using one of the methods stated as processed 'immediately'. Money was taken from my bank, but never showed up in my account. Customer service is non-existent. DO NOT BET HERE OR BE READY TO SAY GOODBYE TO YOUR MONEY!
Created an account. Deposited money using one of the methods stated as processed 'immediately'. Money was taken from my bank, but never showed up in my account. Customer service is non-existent. DO NOT BET HERE OR BE READY TO SAY GOODBYE TO YOUR MONEY!
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Peter James
19 July 2020
Comment from uk.trustpilot.com
Placed a lucky 15 bet, I won but they would not pay me as allegedly I ticked the accumilator which as you know is BS! They'll take your money all day long but when it comes to paying you they'll always find something. Don't bother trying to contact them they treat you like a idiot!
Placed a lucky 15 bet, I won but they would not pay me as allegedly I ticked
the accumilator which as you know is BS! They'll take your money all day long but when it comes to paying you they'll always find something. Don't bother trying to contact them they treat you like a idiot!
Reply
Mick
17 July 2020
Comment from uk.trustpilot.com
Absolute garbage company do not bet was offered a free so put money on then wouldn't give it me as u had to opt in but email sent to me took me straight to betting fiddling company
Absolute garbage company do not bet was offered a free so put money on then wouldn't give it me as u had to opt in but email sent to me took me straight to betting fiddling company
Reply
Ray
16 July 2020
Comment from uk.trustpilot.com
Site is FIXED! There are patterns all over the place. This site doesn't deal random cards! Pattern: 1) 8/10 the person with the higher stack will win, 2) Most wins are won by BIG hands, 3) The game will trap you! - you may be dealt with AA (you may go all-in) BUT the higher chip LEADER (who ever that is) may only have 72 rainbow and amazingly 8/10 you will loose. DO NOT PLAY!!! THE GAMBLING and GAMING COMMISSION SHOULD GET INVOLVED and INVESTIGATE further..... I have EVIDENCE of repeated patterns that DO NOT take place in a legitimate or fair game.
Site is FIXED! There are patterns all over the place. This site doesn't deal random cards! Pattern: 1) 8/10 the person with the higher stack will win, 2) Most wins are won by BIG hands, 3) The game will trap you! – you may be dealt with AA (you may go all-in) BUT the higher chip LEADER (who ever that is) may only have 72 rainbow and amazingly 8/10 you will loose. DO NOT PLAY!!! THE GAMBLING and GAMING COMMISSION SHOULD GET INVOLVED and INVESTIGATE further….. I have EVIDENCE of repeated patterns that DO NOT take place in a legitimate or fair game.
Reply
Terrie Mclaughlin
16 July 2020
Comment from uk.trustpilot.com
Do not use William Hill I have been a customer for 6years not had a problem then woke up this morning to state that they have deactivated my account for good with a 300pound balance on it... Live chatted William Hill for there reason why they done that the cheek on it could not give me a explanation they said my account money is not refundable wow never heard such a thing... Having to now get ombudsman onto it disgusting... Read in forums and it's not the 1st time they have done this to customers
Do not use William Hill I have been a customer for 6years not had a problem then woke up this morning to state that they have deactivated my account for good with a 300pound balance on it… Live chatted William Hill for there reason why they done that the cheek on it could not give me a explanation they said my account money is not refundable wow never heard such a thing… Having to now get ombudsman onto it disgusting… Read in forums and it's not the 1st time they have done this to customers
Reply
Consumer
16 July 2020
Comment from uk.trustpilot.com
There is something very wrong with this Site people. They take money then restrict your account from betting then suspend your account and carry out document verification for a week with still no verification. I think this company is I. Some kinda financial trouble and want to make it impossible for people to withdraw money. They will allow you to deposit but won’t let you take it out. I can’t stress enough how bad this company is. I have allowed myself get stressed out with them to a point where I had a balance of almost 1000 euros and they made it impossible for me to withdraw I decided to write it off on a roulette table there I’m out I will take my custom else where. But how they can get away with this I don’t know Unreal. DONT JOIN DONT JOIN DONT JOIN i have never had any issue with any other Betting site WOW Dirt Bad ahhhhhh
There is something very wrong with this Site people. They take money then restrict your account from betting then suspend your account and carry out document verification for a week with still no verification. I think this company is I. Some kinda financial trouble and want to make it impossible for people to withdraw money. They will allow you to deposit but won’t let you take it out. I can’t stress enough how bad this company is. I have allowed myself get stressed out with them to a point where I had a balance of almost 1000 euros and they made it impossible for me to withdraw I decided to write it off on a roulette table there I’m out I will take my custom else where. But how they can get away with this I don’t know Unreal. DONT JOIN DONT JOIN DONT JOIN i have never had any issue with any other Betting site WOW Dirt Bad ahhhhhh
Reply
waynemcaa
16 July 2020
Comment from uk.trustpilot.com
So after having a WILLIAM HILL account I woken up this morning to an email saying my account was suspended permanently.. so I sent an email looking for an explanation and got no where. I did have some nice wins last week on sports betting and cashed them all out so maybe that’s the reason oh well lost a very loyal customer and I won’t be going near any there shops either.. 1 star is too kind no stars for these MORONS..
So after having a WILLIAM HILL account I woken up this morning to an email saying my account was suspended permanently.. so I sent an email looking for an explanation and got no where.
I did have some nice wins last week on sports betting and cashed them all out so maybe that’s the reason oh well lost a very loyal customer and I won’t be going near any there shops either.. 1 star is too kind no stars for these MORONS..
Reply
Damian
12 July 2020
Comment from uk.trustpilot.com
Really bad low paying site don't waste your time
Really bad low paying site don't waste your time
Reply
NC
12 July 2020
Comment from uk.trustpilot.com
Has anyone else been told theyll get their withdrawal winnings within 4 hours? I've been told this 3 times now that my accounts have Visa direct fast payments but ive never received my winnings without waiting 2 to 3 days. Does this 4 hour thing even exist?
Has anyone else been told theyll get their withdrawal winnings within 4 hours? I've been told this 3 times now that my accounts have Visa direct fast payments but ive never received my winnings without waiting 2 to 3 days. Does this 4 hour thing even exist?
Reply
Tony Milne
11 July 2020
Comment from uk.trustpilot.com
Rip off games online taking 18 pounds then give you win at 2p or8p then simbols jump forward or just keep spinning then you get nothing all the time go to better sites like sky bet william hill is a con and do not have fair pay out on game you will lose all the time it has took me to be rip to go elsewhere online to have a fair bet ripped off william hill ripoff keep your hard earned money stay a way thats what you get if you bet with william hill bet just doing a football bet and hope they pay out sum people did not get paid out for football bets
Rip off games online taking 18 pounds then give you win at 2p or8p then simbols jump forward or just keep spinning then you get nothing all the time go to better sites like sky bet william hill is a con and do not have fair pay out on game you will lose all the time it has took me to be rip to go elsewhere online to have a fair bet ripped off william hill ripoff keep your hard earned money stay a way thats what you get if you bet with william hill bet just doing a football bet and hope they pay out sum people did not get paid out for football bets
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Gavin Wallis
10 July 2020
Comment from uk.trustpilot.com
Just deposited with them went on return of kong won 20 pound the second I won I was kicked out 5 mins later my account was suspended so I messaged the chat for them to say I may get my money back they are one big fraudulent company stay well clear thieves
Just deposited with them went on return of kong won 20 pound the second I won I was kicked out 5 mins later my account was suspended so I messaged the chat for them to say I may get my money back they are one big fraudulent company stay well clear thieves
Reply
Emma Cooney
10 July 2020
Comment from uk.trustpilot.com
Thought I'd leave a good review as all I keep seeing is bad ones. I've been with william hill for about 2 years now and not had any problems at all the first time I joined william hill I won around £1000 in all in the first few weeks which I thought was just beginners luck, took a little break came back won £400 came back again won £700 came back again won another £400 took another little break which took me up to last week put £20 in and withdrew £300. I've always won here and there with william hill obv I've lost some aswell which is part of gambling but I've won more than I've lost. I love the william site more than many others virgin games got the chop last week coz there crap ha. Thanks william hill 😊
Thought I'd leave a good review as all I keep seeing is bad ones. I've been with william hill for about 2 years now and not had any problems at all the first time I joined william hill I won around £1000 in all in the first few weeks which I thought was just beginners luck, took a little break came back won £400 came back again won £700 came back again won another £400 took another little break which took me up to last week put £20 in and withdrew £300. I've always won here and there with william hill obv I've lost some aswell which is part of gambling but I've won more than I've lost. I love the william site more than many others virgin games got the chop last week coz there crap ha. Thanks william hill 😊
Reply
Christopher Bertolacci
07 August 2020
Comment from uk.trustpilot.com
Guys please walk on past this one ! I see previous reviews are accurate, please avoid fishing frenzy megaways on here or any site infact any games ran by big dont touch them ! . You will never win . Im 100 per cent fishing frenzy is broken on here the bonus comes in and the fishing guy dropped down twice out of ten spins , he drops down when the fish prizes are under a fiver , then drop down with three or four when there are no prizes to be collected ! Wait thats the bonus game I hear you say , yes spot on your playing this game to get to the bonus fishing game its only way to make back your money or win unfortunately its badly set on this site, if your well off give it a shot be careful , you will get a bonus until uou place your bet 75p or more then your in trouble , . I had bonus thos morning and won 0 on a bonus game after spending 65 pounds to obtain the bonus , you do the math here , i took videos and screen shots and will upload a link later on so you can see this pathetic bonus game being played on 20 p spins 50p spins 75 p spins £1 spins . You can watch the difference and the robbery yourself . ............ Right Kongs Temple ...... please again what a lot of pish , total rip off completely im hoping someone from this casino comes to reply to my review so I can ask them to put up this morning figures and game play this morning , again I took vids and screenshot, was playing on £1.25 p spins finally finally got the bonus game wait wait yes for my 60 pounds 70 pounds spent to obtain the bonus game I won £8.40 yes on £1.25.spins, DONT throw your money away thats not a game or a bonus . The kong comes down once in one reel if your lucky and I mean lucky , again your speculating to loose everything esoecially on bonus game . I found i won more prizes on 20 p spins . Once you up this its over you can simply watch the reels becoming faster and slower as you play, i used a special camera too note the symbols on the reels on every spin , you would be very surprised at the same symbols coming in on the same column to previous , your brain doesn't register this because your simply losing your money or trying to win your money back ! . Im taking my files to gamblers commission and put a presentation together for them i will let you know the outcome . Stay safe play safe and pray . Please guys this is not fun its not what the adverts say just walk on by please . HH .
Guys please walk on past this one ! I see previous reviews are accurate, please avoid fishing frenzy megaways on here or any site infact any games ran by big dont touch them ! . You will never win . Im 100 per cent fishing frenzy is broken on here the bonus comes in and the fishing guy dropped down twice out of ten spins , he drops down when the fish prizes are under a fiver , then drop down with three or four when there are no prizes to be collected ! Wait thats the bonus game I hear you say , yes spot on your playing this game to get to the bonus fishing game its only way to make back your money or win unfortunately its badly set on this site, if your well off give it a shot be careful , you will get a bonus until uou place your bet 75p or more then your in trouble , . I had bonus thos morning and won 0 on a bonus game after spending 65 pounds to obtain the bonus , you do the math here , i took videos and screen shots and will upload a link later on so you can see this pathetic bonus game being played on 20 p spins 50p spins 75 p spins £1 spins . You can watch the difference and the robbery yourself . ………… Right Kongs Temple …… please again what a lot of pish , total rip off completely im hoping someone from this casino comes to reply to my review so I can ask them to put up this morning figures and game play this morning , again I took vids and screenshot, was playing on £1.25 p spins finally finally got the bonus game wait wait yes for my 60 pounds 70 pounds spent to obtain the bonus game I won £8.40 yes on £1.25.spins, DONT throw your money away thats not a game or a bonus . The kong comes down once in one reel if your lucky and I mean lucky , again your speculating to loose everything esoecially on bonus game . I found i won more prizes on 20 p spins . Once you up this its over you can simply watch the reels becoming faster and slower as you play, i used a special camera too note the symbols on the reels on every spin , you would be very surprised at the same symbols coming in on the same column to previous , your brain doesn't register this because your simply losing your money or trying to win your money back ! . Im taking my files to gamblers commission and put a presentation together for them i will let you know the outcome . Stay safe play safe and pray . Please guys this is not fun its not what the adverts say just walk on by please . HH .