William Hill PLAYER REVIEWS(3513)
owen powell
08 July 2020
Comment from uk.trustpilot.com
Didn’t get my winnings twice no matter how hard I try can’t talk to anyone do not give them your money unless you want to be robbed avoid avoid avoid!
Ils Andrea
08 July 2020
Comment from uk.trustpilot.com
After hours of verification they restricted me to 0.00 max bet for NO REASON if u dont want to waste hours just register to another bookie
David Dixon
07 July 2020
Comment from uk.trustpilot.com
Slots tourney gone down again. Shock horror
marcin blaszczyk
05 July 2020
Comment from uk.trustpilot.com
First deposit of £20, few spins, £230 withdrawal.
Damian
05 July 2020
Comment from uk.trustpilot.com
Really bad and those megaway games are a con
Mr Craig Harris
05 July 2020
Comment from uk.trustpilot.com
Like others I'd give 0 if possible....through boredom, just played a 10p Megaways slots (Fishin Frenzy), to see how long to get a bonus.............after nearly 500 spins and no bonus feature, gave up but im sure thats a reasonably fair amount (sighs), at one point on autoplay went 45 spins without a single penny win!! I thought it was just freak days when it did similar twice in last 8 days on same game, now I know there's clearly more to it...espec as I've also played same slot on Coral,Skybet,Betfair & Ladbrokes recently and you dont even go 100 without hitting it on theirs. Also WH payouts if you ever hit the bonus are about 70-80% less than the other sites, quite often they've been less than £5 where the others are usually £15-20 average, yet i was under the impression there was supposed to be no operator interference on these things
Stuart
04 July 2020
Comment from uk.trustpilot.com
William Hill are by far the worst bookmaker for Horse Racing Odds - Check ODDSCHECKER and you will see what I mean. If you bet with these crooks you will lose. On the rare time they are best odds (more chance of being hit by lightning) they won't take a bet of more than a £5 often they only offer to take pennies
Cheryl kocher
04 July 2020
Comment from uk.trustpilot.com
After 3 years of just taking money off them by only using promos . Total over 5000 pounds took off them and they finally twigged on by suspending my account this week. if I can make this money so can you. I've opened a new account in my relatives name now with new sim card and their bank details (permission given lol) and will start making money again off them lol. You should do the same so easy.
JohnShore
03 July 2020
Comment from uk.trustpilot.com
I played the Bonus Explorer from the promo section for more than a month and I never won a free spin. How can be possible?
Jack harper
03 July 2020
Comment from uk.trustpilot.com
I am on gamstop and have been able to deposit £1520 in around and hour... I have won 3k- now I am waiting on chat to get docs sent over and everythingelse- if they do not pay me I will be contacting the gambling commision
David Dixon
03 July 2020
Comment from uk.trustpilot.com
Well here we go again. I like playing the games slots tournaments, but each day they fcuk something up and you can't play the tournament. By the time they've sorted it you've lost 3 or 4 tourneys
jackpalance1
02 July 2020
Comment from uk.trustpilot.com
William hill is no different than the rest their not charities if you play be prepared to lose🤙😀
beaver
02 July 2020
Comment from uk.trustpilot.com
Avoid at all costs. Worst customer service EVER. you are treated like crap. The customer services are thick and havent a clue. Took 4 goes to validate docs. They just jerk you off.
richard
30 June 2020
Comment from uk.trustpilot.com
signed up deposited and played for a few weeks, then i became furloughed so took a small break, when i came back i was told i had an existing self exclusion from a different account, which i accept, i did not know it was still in place i thought the account had been deleted... but i know i did have one previously. i signed up with all my correct details, passed the verification and played away quite happily. what has annoyed me is that if i had withdrawn cash would they have paid out? they allowed me to play whilst self excluded and as far as i am aware that is illegal. so i will be taking this further as they are clearly not abiding by the law.
Damian
29 June 2020
Comment from uk.trustpilot.com
Really bad site you won't win so many better ones out there
Scott
27 June 2020
Comment from uk.trustpilot.com
Shocking an the use that blueprint software on there games which is terriable
Victoria Ivankova Smith
27 June 2020
Comment from uk.trustpilot.com
The Moscow Liga Pro odds come out very late, other bookies have them straight after midnight. Apart from that it's ok but slow on a tablet.
paul carroll
27 June 2020
Comment from uk.trustpilot.com
William hill’s new “Bonus Explorer”, absolutely RUBBISH! The most you ever win, and that’s rare, is “1 free spin” on a fruit machine. How they believe that this would be attractive to their loyal customers beats me! I didn’t even want to mark it with 1 out of 5 stars but couldn’t write this review without clicking at least 1 star..
shaun lowndes
27 June 2020
Comment from uk.trustpilot.com
Never ever play blackjack,pc gets aq ak 10 9 you get 10 2 10 5 or 75 ,rigged pure scammers
Damian
26 June 2020
Comment from uk.trustpilot.com
Garbage site all you win is a quarter of your stake do a 20p spins win 5p do a 2pound spin win 50p terrible
adam sherriff
26 June 2020
Comment from uk.trustpilot.com
Since LOCKDOWN no wins take take take take take rigged rigged rigged rigged .Bonus explorer a complete and utter scam two symbols and three X every single time how can any of this be random it's a complete scam and has to be rigged .Advise please don't play
Robert Foster
25 June 2020
Comment from uk.trustpilot.com
Having used betting sites since they first opened on the internet around 20 years ago I have this to be the most CORRUPT RIGGED SITE OUT THERE!! Every part of site Games,Casino,Vegas,Bingo are all completely CORRUPT and there is ZERO PLAYABILITY ON THIS ENTIRE SITE! They run highly irresponsible promotions on very dodgy games as well. Please check out all other sites b4 joining this one as there are lots of fantastic sites to use that are fair and you will get so much more value for money if you look around!
adam sherriff
25 June 2020
Comment from uk.trustpilot.com
Something is not right about WH it takes and takes and takes it's taken everytime I've played I may have to call it a day with them .Also the bonus Explorer is an absolute joke like other people have said two symbols then three xs every single time and that has been every day the same the bonus drop was way better I won most times and you could win money but William hill are just getting greedy and taking the mick now it's now become like a just give them your money also the tournaments are awful u watch as you play and other players are picking up 20000 plus points and you end up with a thousand if it lands on a bonus it's nearly always on X10 multiplyer and if u do win free spins on a tournament prize board uvwin a couple of quid on Cleopatra not a game u are going to win much on at the best of times .It's time William hill went back to basics and to be fair because I feel that they are taking every one for a mug
David
24 June 2020
Comment from uk.trustpilot.com
What a terrible site!! Your money just ebs away!!!
Zac
23 June 2020
Comment from uk.trustpilot.com
Been waiting on live chat to speak to someone for about 40 minutes and still nobody there
Cheryl kocher
20 June 2020
Comment from uk.trustpilot.com
Bonus explorer promo. Avoid the worst promotion ever on a bookmakers site. Its symbol.symbol.x.x.x. every day. Fixed..save your time dont try it.
Tom
20 June 2020
Comment from uk.trustpilot.com
Played Diamond Blitz and was awarded the bonus, after 3 spins I had 5 wilds locked in with 7 bonus spins still remaining. They ended the bonus before I'd had them. When I challenged it they said my gameplay shows that I didn't even activate the bonus round. Horrible outfit!
Toni Hockham
19 June 2020
Comment from uk.trustpilot.com
Use to love playing on this site but the last three weeks RAINBOW RICHES has been terrible if you do get a win all you get is jacks and kings 6-7 weeks ago the wins were good now not getting anything when people have asked me what site i go on i always say WILLIAM HILL now wont be saying this anymore .
Mr. En
19 June 2020
Comment from uk.trustpilot.com
Utterly useless bunch of chiselling shysters. Opened an account on the back of a promotion. Promotion did not appear on the website or app. Tried to follow up on the online support and was held on for over 40 minutes whilst message said the average holding time was between 4 and 15 minutes. Withdrew my deposit and deleted the app. Give this bunch of incompetent aholes a miss. For comparison Coral have been entirely trouble free. Go there instead
Peter William Rimmer
19 June 2020
Comment from uk.trustpilot.com
I am only a small time player of slots and I have noticed a definite change in the performance over the last few months. They are now more difficult to get a bonus. You never get a bonus early, tempting you to chase loses. Bonus's rarely give high pay back. I think the alogorithms also play the player. I used to leave having won sometimes, but overall a loss, but I have not now won in weeks. They have obviously lost a lot of income from Fixed Price Betting Terminals & No sport since lockdown, they are trying to make up in other ways. All they have to do is ensure you do not get a bonus, a simple software manipulation, to ensure greater profit. I will no longer play any slots on line.
Keith Lee
18 June 2020
Comment from uk.trustpilot.com
I've spent over £1500 playing electric avenue online slot @ £1 a go, what a rip off, scatters don't come up very often and when they do it's a small return.when does the 96 % RTP come into play, it doesn't exist, it's absolute rubbish you will never get the chance to win back some of your losses because you'll be broke, no fun at all it will make you ill, does William Hill care do they f---.
Jez Toon
18 June 2020
Comment from uk.trustpilot.com
William Hill my go to bookies for such a long time, alas no longer. Betting wise a fine place for a punt, and the odds boosts are always a welcome bonus. Have most of the various sports fixtures played around the world to bet on, not on a par with BET365, but who is? Decent odds available and personally I find their site very easy to use. Slots were always quite fair in my opinion and there was always a chance for a decent win until the dreaded Covid-19 came to town, now the only game you play is how much am I going to lose today on them, doesn't matter which slots you go on it is the same monotony of dead spins and no bonuses. You know you are not going to win but you are truly transfixed as the reels go round and your finger keeps pressing until all hope is gone, or money -whichever comes first. Where as you get bonuses from the other bookies for being a loyal customer, don't expect the same from William Hill, as they seem to have the mantra that they don't need these incentives to keep their customers happy. The one beacon of light was their Bonus Drop, where more often than not you would receive some free spins and at least have a chance of wining some money, however in their wisdom they have replaced it with Bonus Explorer, which is possibly the worse game ever invented for customer loyalty, as the chances of winning free spins daily and even weekly are scandalous, it is supposed to be random yet it is the same pattern daily, first 2 squares selected something in them, next 3 squares crosses in them. This is the final nail in the coffin for me, even Ladcrooks do better customer bonuses and that is all I need to say in this regard, so so long William Hill it was a pleasure until 3 months ago.
Ash Bailey
17 June 2020
Comment from uk.trustpilot.com
DO NOT USE WILLIAM HILL POKER!!!! Now before you assume I’ve lost a lot money, I haven’t..I’ve only put a about £50 in the website to play poker but I’m disgusted to find its completely fixed and the gameplay is statistically fraudulent. William hill poker is fixed. I’ve proven it for a fact. It doesn’t matter what skill level you are, the website comes after you and the cards are completely programmed to fall a certain way. It’s not realistic in any way shape or form. The amount of runner runner outs, 5% chances and 1 card outers that win are So frequent it’s completely unrealistic and fraudulent gameplay. I don’t know how they’re legally allowed to operate with such illicit and quite frankly fraudulent software running the website.
Mika
16 June 2020
Comment from uk.trustpilot.com
Just avoid if you are not average punter, my account was blocked after few bets on arbs with 2%. Best regards, Mika
Jason
15 June 2020
Comment from uk.trustpilot.com
Do NOT use William hill... rip off... liars!!! I’ve lost over £10 grand since covid started.. playing Vegas millions... £5 a spin getting feature and getting 10 free spins and winning £8 how can that be right??? It’s happened numerous times.. even getting Vegas millions and winning £25...😤 Football accumulator 10 teams as soon as you have 5 teams winning you can’t cash in and the scores go missing so you don’t even no what’s going on!!!
Andrew Thomas
14 June 2020
Comment from uk.trustpilot.com
The last 100 times I’ve got it all in pre flop ahead I’ve lost 93 times the last 100 times I’ve got it all in flipping pre flop I’ve lost 96 times just deleted the app absolute rip off poker site 👍
Damian
14 June 2020
Comment from uk.trustpilot.com
stephen jennings
13 June 2020
Comment from uk.trustpilot.com
Wanted to score them 0 but had to give them 1 to write the review. Horrible site, very poor live chat, set up an account, sent the valid I'd and documents, lodged money in,cudnt bet so I enquired and I was told my account was restricted???? Tried numerous times to get an explanation but nobody was authorised to give me one, judging by the scores above I may not be the only one, would urge people never to join this site,
joe Linton
13 June 2020
Comment from uk.trustpilot.com
Frank Lammertink
13 June 2020
Comment from uk.trustpilot.com
Deposits aren’t working since a month, you need to contact support every time. Takes about 30-45 minutes to get it solved, move to Comeon or Unibet!
Richard A
13 June 2020
Comment from uk.trustpilot.com
Absolute shocker. They coax you in alright but then if you don't deposit, coz you know you won't win, they turn all the bonuses against you. Mind you, saying that, all these gambling sites are they same. Don't play them as it is set for you to lose. The house ALWAYS wins. Keep your money.
Rob
13 June 2020
Comment from uk.trustpilot.com
Horrible customer service response time and then they don’t even answer your complaint. The took a significant amount from my account without telling me or making me aware in any such matter. Were happy to let me deposit and believe I won then the following day adjusted my balance and did not tell me why until I questioned their antics. Was told I could have £5 as compensation for their actions and no apology!! Total jokers as a long time customer I’m disgusted and am emailing the CEO regarding their service. Don’t even care about it now just want to make him aware of what a terrible site he is running and I suggest anyone who is annoyed does the same and make him earn his millions of pounds a year.
SSC clan15
11 June 2020
Comment from uk.trustpilot.com
Bonus Explorer feature is terrible. Everyday for over a week I get two feature pictures and three crosses. Its supposed to be random. I tend to spend my money with the betting company that offers the best bonuses. William Hill will not be getting my money. Would recommend Paddy Power for bonuses.
Yeezy man
11 June 2020
Comment from uk.trustpilot.com
BEWARE! Wow just wow. Just lost £1,500 on their online roulette games. Any section I play just gets avoided by the ball, the same spin that I decide to change numbers, it hits my previous biggest winning number. EVERY time. I played around 6 different games during the process of this tragic loss. I will make sure I read reviews before I next sign up to another betting site. William Hill is simply not the one! I wish I screen recorded it so I could upload it to YouTube and leave the link in here. Seems like they’ve lost a crazy amount of money due to covid so they’re now using their online platform as a way of recouping. Absolute thieves.
si
11 June 2020
Comment from uk.trustpilot.com
Awful,they list matches that suddenly disappear making any accys worthless and cash in suspended for duration of bet.rip off company in my opinion!
Klm
11 June 2020
Comment from uk.trustpilot.com
false advertising of events. William hill have so far today advertised 3 markets that will be live to watch if you place a bet. Place the bet and nothing, their broadcast of William hill TV can only show what they decide to show. spent over an hour with the most unhelpful and ill informed customer service team who even after been provided with screen shots on several occasions still do not know how their own company works and what they are broadcasting. i can only assume duping clients into placing bets is illegal
Matthew McGuirk
10 June 2020
Comment from uk.trustpilot.com
The rewards are non existent, the promitions laughable, other sites compete for your loyalty and reward it, William Hill take it for granted. Their staff treat you like simpletons, when you question them on it and want to have an honest discourse they give generic responses and take 15 minutes to tell you what you already knew; they won't give you anything. Daily drops was mediocre but the new promotion bonus explorer is worse amazingly, 5 free spins a day became a week and every day picks follow the same pattern, but it's random right, despite seeing spectacular odds fall in Hills favour while you can barely get in a modest win. Never seen a site where so many seem to purely complain about the low win rates, but I have to say I have noticed it too. Once kings of the high street, this former giant needs to do more to stay relevant and competitive or they will go the same way their high street shops have.
Jeannette Wells
10 June 2020
Comment from uk.trustpilot.com
Treat valued customers like crap. Deserve all that is coming to them. Worst UK bookmaker on the market today. Slowest website, worst promotions, rudest non existent customer services out there. DO NOT waste your money on these low lives, you will be valued far far more anywhere else..........and i work in the industry so have constructive opinion !! Shareholders are holding stagnant money whilst such tactics are used. Time for the owners of the company (shareholders) to advise the clowns how to run their slovenly set up !! ZERO out of ten. Invest elsewhere at all costs !!
Michael Miller
09 June 2020
Comment from uk.trustpilot.com
I wouldn't even have gave this 1 star, if it was possible I would have gave them none, this new roam the galaxy bonus is a load of sh!te , I havent won a single thing, yet when it was bonus drop I used to win almost every night , sometimes winning over £100 , but since they have stopped this , this site has became worse and worse and I highly recommend anybody that is using this to sign up with a different site such as paddy Power or sky bet, much more professional sites , not like these absolute clowns who run this one
Chris Troy
09 July 2020
Comment from uk.trustpilot.com
Must clear up something I made a comment on I use my local William hill shop tong street Bradford I did say that at the time certain members of staff namely Pauline could turn milk sour by looking at it. Had nothing nice at all to say, I must say at the shop on Tong street Bradford is an amazing place smiling staff talkative helpful in every way. Lovely people must shout Two people out who work in this shop Sarah most helpful lib how she operates within the shop & Matty pleasant helpfully with anything you ask Two people a credit to William hill this shop is a pleasure to go in now thanks to good staff I hope this clears up any misunderstanding I may have given the Tong street shop in Bradford.
Must clear up something I made a comment on I use my local William hill shop tong street Bradford I did say that at the time certain members of staff namely Pauline could turn milk sour by looking at it. Had nothing nice at all to say, I must say at the shop on Tong street Bradford is an amazing place smiling staff talkative helpful in every way. Lovely people must shout Two people out who work in this shop Sarah most helpful lib how she operates within the shop & Matty pleasant helpfully with anything you ask Two people a credit to William hill this shop is a pleasure to go in now thanks to good staff I hope this clears up any misunderstanding I may have given the Tong street shop in Bradford.