William Hill PLAYER REVIEWS(3519)
Mr w taylor
29 July 2024
Comment from uk.trustpilot.com
I bet £10 on Lewis Hamilton to WIN the Belgium grand prix and was disappointed when George Russell won. On Monday morning Ì noticed that Russell had been disqualified and Hamilton promoted to first, so I went to William hill to collect my winnings and was told that Russell is still classed as winning the race.What a rip off. I will never bet again.
Jordan Crew
29 July 2024
Comment from uk.trustpilot.com
Waiting since 4and 5 of august for my 80 now they waste 3 hrs of my morning and block my account and get rude
Millicent Foster
29 July 2024
Comment from uk.trustpilot.com
Offered free bet if i spent £5 .Horse wins then payout £95 then hours later took it back and made balance -£10..Lied about result with some random site evidence.Even though atr,skybet etc show my horse won even following.Left me in a negative balance.
Paul Casey
29 July 2024
Comment from uk.trustpilot.com
Disgraceful company! Wouldn't pay out on Lewis Hamilton winning the Belgium grand prix after George Russell being disqualified. Stating that any result after the podium ceremony doesn't count. Bet365 and betfred paid out no bother. The integrity of William hill is a shambles
Angelo
29 July 2024
Comment from uk.trustpilot.com
1 star is even too much for this site the slots aren't that bad it's the live casino it's an absolute scam don't trust it at all
Shaun
28 July 2024
Comment from uk.trustpilot.com
Look at there stars the games match the reviews no fishermen and low pay out all round
Richard
28 July 2024
Comment from uk.trustpilot.com
I played slots for a while..won some lost some.. which is all fair, until I reached the top level on a for a bonus.. after months of trying it won't bonus..but apparently it's working as intended
blair warner
28 July 2024
Comment from uk.trustpilot.com
Can never withdraw my money and cannot message them as error in place soon as I finally get hold if I ever do I will never use there service again...
noel
28 July 2024
Comment from uk.trustpilot.com
Absolutely shocking crooked blackjack. Played 13 hands won 1.I get 20, dealer gets 21 in 6 bloody cards, that tells you all you need to make an informed decision about this bloody site.How do they keep getting away with it. So obviously crooked. STAY WELL AWAY FROM THIS BLOODY CROOKED SITE.CHEATING BASTRDS.
noel
27 July 2024
Comment from uk.trustpilot.com
Crooked bastrds. Stupidly i decided to give whill games another go.Played whill slingo lost over £55 on 1 bloody 20p game. That's it account closed. Should have done it earlier.AVOID AVOID AVOID PLAYING ANY SLINGO. ITS SO CROOKED.READ REVUEWS,HOW ARE THEY ALLOWED TO GET AWAY WITH BLATANTLY FIXED PAYOUTS, RIGGED REELS.
Matthew Wilson
27 July 2024
Comment from uk.trustpilot.com
shambles, let you open an account place a bet then close your account before the bet even occurs!
Steven Thorpe
27 July 2024
Comment from uk.trustpilot.com
It's ridiculous how I keep losing all in hands when I get the better hand but as usual the fixers at 888 will hill set it for the other player with the dumb cards wins.99 times out of 99.
customer
27 July 2024
Comment from uk.trustpilot.com
Scammy hill the NO1 ripoff casino the lowest RTP of any site these thieves exist to steal your funds nothing more these games are so MASSIVELY rigged you’ve got zero chance WORSE than coral and Ladcrooks this place is just horrendous totally featureless with a 5% rtp…another huge fine coming for these thief’s
Rlindq Dunn
27 July 2024
Comment from uk.trustpilot.com
Put a bet on to win both Halves ,they didn't pay out even though I argued my case against them ,they just ignored me altogether ,they are crooks and not to be trusted at all
TanaMontana
26 July 2024
Comment from uk.trustpilot.com
Do not ever take part in william hills bet 10 get 5 horse multiple offer these races are fixed. There slots are also fixed the only thing they can't control is 1st 45 minutes of most football matches. Beware william hill has inside information on most bets.
Stuart
25 July 2024
Comment from uk.trustpilot.com
Wouldn’t waste your money I’ve spent over £170 in last 30days on slots and not won anything I think this company needs investigating
Taner and karolina
24 July 2024
Comment from uk.trustpilot.com
Insulting cheap peice of $hit company. Everything about william hill is wrong. Also restricted my account because they can't beat me. 90p payout on Ted mega ways bonus. Pathetic. No more business from me your tight with money. Scam artists.
noel
23 July 2024
Comment from uk.trustpilot.com
It's bad enough blackjack being crooked,but bloody slots are even worse.lost over £150 playing whill slingo.,in 3 20p games. Absolutely bloody crooked, wanted 1 number didn't get it .same as others have said on here, it's, crooked fixed and cheating bastrds. Enough is enough, account closed.AVOID AVOID AVOID..
Steven Thorpe
23 July 2024
Comment from uk.trustpilot.com
Back to the usual rubbish after a few weeks of normal play after numerous complaints.But their back to the old tricks, I've been knocked out of the last 3 tournaments over the past 30 hours losing to the impossible after flopping trips twice, one being Aces lost to kings on the river and the other 2 were more ridiculous.888 Hill can make it set that your account is on a low win % so tell me what is the rng for?.Randomly flipped from win to lose maybe but not random number generator.Cranks and cheats.
Dan Booth
23 July 2024
Comment from uk.trustpilot.com
This is one of the worst companys you could ever gamble with. No integrity absolute scam and a disgrace that company’s like this are still even allowed to operate in Ireland. I deposited over 2000 lost it all. Then won a grand and as soon I on my account was suspended and I have not been alllowed to access any of my winnings. Disgraceful company. Better if putting your money with a more reputable company like paddy power as they at least allow you to access your winnings even though there odds are also bad
Graham Lawson
23 July 2024
Comment from uk.trustpilot.com
Just AVOID this site,yes it'll give u free spins but 0 return,yes it will give u bonus but take it all back without a single win......for your own sake just avoid it period.
Kenneth Boughen
22 July 2024
Comment from uk.trustpilot.com
The Dumfries shop is a joke ,you can never tell if its open or not and if it is open why do they shut early ,your Web says its open till late yet over the past few weeks its shut when the cashiers get fed up
Sego
22 July 2024
Comment from uk.trustpilot.com
I would like to ask all of you who complain against this hyenas without respect to their customers get together with all our evidence of proof and set 1 huge case .. Cheating every day and blaming as for have bad devices, web bugs and many Sci fi errors but and this is TRUE they never ever said the problem is in their side.
Candice Hall
22 July 2024
Comment from uk.trustpilot.com
Absolute crap site, you cant win nothing, save your money people. Need to be looked into this site does
Joseph
22 July 2024
Comment from uk.trustpilot.com
For some reason without explanation I no longer qualify for free spins or daily drop! What a terrible way to alienate your customers. Very poor business model.
Ben Davies
21 July 2024
Comment from uk.trustpilot.com
Their Vegas is an absolute joke, lost count of the amount I’ve spent through them, too often it’s costing £50+ for a bonus of which are paying £0 zero, nada nothing, how can a bonus pay nothing? Contacted them about this numerous times for it fall on deaf ears, Who regulates these crooks? How can a bonus which can cost £50-£100 to get sometime more then pay £0 This makes no sense, I’d avoid these clowns if your looking for fairness
Benjamin Debs
21 July 2024
Comment from uk.trustpilot.com
Dishonest, double standards and untrustworthyOn one hand when I was winning consistently on sports betting they limited my betting so I could not continue winning even limiting my bets promise thousand pounds down to £20 and even knocking that back. They said they did this to protect me but told me I could gambled unlimited funds on their slots and fake computerise casino which is by design Pure robbery On one hand when I was winning consistently on sports betting they limited my betting so I could not continue winning even limiting my bets promise thousand pounds down to £20 and even knocking that back. They said they did this to protect me but told me I could gamble unlimited funds on their slots and fake computerise casino which is by design Pure robberyOrganisations like this should be banned. They were once semi honourable, but they were purchased by.888 A poker site who use the software to extract finances from their gamblers even using bots to play poker and real poker games so that it appears like they have lost fairly I would recommend avoiding all such organisations, and I’m sure William Hill is turning in his graveI thieving lying, cheating, foul organisation are cesspit of corruption
pat99UK
21 July 2024
Comment from uk.trustpilot.com
First off I appreciate the fact that my review is based on a free spin, but I also spend quite a lot of money on William Hill.Now in my opinion the Bonus Drop is not by any way random as well as a couple of their other games. I know this for a fact, my wife who is also a WH customer has not won a single Free Bonus drop in over 6 months, it had become a running joke. However about a week ago I would only get lose, and this has now the norm, every day, no matter what device it’s a loss, so I have started recording them to create a You Tube Channel to demonstrate it.On the upside my wife now wins, no cash but free spins, yet she never puts money in, In addition to this, there is a game on WH called the Usual suspects, I know that I have played well over 1000 spins probably nearer 2000, yet it never gives me the bonus. If you get 2 out of the 3 Scatters then it moves a counter up so you get an additional bonus if you eventually get so many the maximum bonus this was activated nearly a year ago, yet it will never materialise.Personally I believe that WH are selective when it comes game outcomes, I have played the same game through other betting companies and it appears random exactly as it should be.
Jason Wallace
20 July 2024
Comment from uk.trustpilot.com
We won a football bet and the game was 2-1 and my selection was over 2.5 goals. Went to collect winnings and William hill had voided the bet due to it being 4 x 30 minutes. Never had this issue with any other bookmakers. Reported to gambling commission for.malpracrice and theft. Stay well clear of these thieves and if you are scammed like we were please report so action can be taken.
K Amesy
19 July 2024
Comment from uk.trustpilot.com
William hill online are an absolute joke !Never trust these jokes with your money !!!!It is day light robbery !!!Try and sort anything with these and you’ll speak to a computer .Be refereed over & over again !!!!Robbing Scum !!!!!
customer
19 July 2024
Comment from uk.trustpilot.com
Scam casino without a doubt using rigged software to steal from customers so they can pay back ANOTHER huge fine I’ve recently played a scratch card game here used over 200 plays without a single scatter constant losses HOW IS ANY OF THIS RANDOM. Disgusting site desperately in need of investigating properly (not by Gibraltar but the uk) and shutting down utter scumbags …update finally got a scatter and won a WHOLE 20p one winning play from ten SHUT THEM DOWN
Rob Green
19 July 2024
Comment from uk.trustpilot.com
Beware! They should be in jail, absolute criminals. They happily took my money for a first time and only time bet on the Euros, then when I won, they locked me out of my account! They have refused to let me in without giving them a copy of my passport!No private company should be able to deman a copy of your passport! They get hacked allllll the time so they should have no right whatsoever to be able to keep one - I don't! I would have no right at all to demand that someone let me have a copy of their passport for any reason, so why are company's allowed to these days!?Absolutely unbelievable. So not only have they refused to give me my winnings, but they won't even let me login so they've stolen my original bet too!!!!!!!Even worse, just to add insult to injury - they have a stupid bot that will only accept a copy of my passport and nothing else - no "oh speak to an agent then" or anything, no - do what the bot does or you don't get your money.Absolute theft. One of the most dispicable, daylight robbery scams I've ever seen allowed in this country. The reason they don't ask for it up front, is that they know that most of us wouldn't give it to them so they don't mention it until you want your money.If I could give them a negative score I would. If I thought the police would do anything, I'd call them.
David
19 July 2024
Comment from uk.trustpilot.com
How tf is this company just allowed to take our money Dailey without even a snipet of a win 2008 iv had this account since 16 years not a fin win has to be some sort if record maybe for me bein an idiot thinking I'd win one day ABDOLUTE JOKEEEEEE!!!!
Richard Clewes
18 July 2024
Comment from uk.trustpilot.com
TheivesThey locked my account down after my bank account got hacked so fare enough.But its been a full week with no access to my account or the money in my account.That is my money ive sent all the paper work via live chat and it's been accepted. But now you get the same crap in live chatIts over to the security team please wait for a email. That was a week ago and every day since. Now there time waisting to see if i have gambling issues.Its theft. There theives and nothing but theives.
customer
18 July 2024
Comment from uk.trustpilot.com
Total scammers 100% massively rigged just a complete waste of time and money legal theft a horrendous one sided featureless site DONT DEPOSIT unless you want to guarantee lose all your money
noel
18 July 2024
Comment from uk.trustpilot.com
Absolutely crooked cheating bastrds. Played blackjack yet again, played 21 hands won 2 effing hands, lost over £120.Enough is Enough.how do they keep getting away with rigging bloody reels, stay away from these cheating bastrds. I have noticed ,bit bloody late, that I can tell whether I going to win or lose, the way the cards turn over, before I actually see the bloody turned over card. surely this is not right!!!!Read reviews, DO NOT JOIN.AVOID AVOID AVOID
David
17 July 2024
Comment from uk.trustpilot.com
How tf can I be 12 pound up this month only put on 30 not withdrawn a penny this sites such a scam. And what a surprise dead spins as always
customer
16 July 2024
Comment from uk.trustpilot.com
Featureless boring rigged games with software designed to consume and steal funds HORRENDOUS site top three rigged sites AVOID this crap
anthony grady
16 July 2024
Comment from uk.trustpilot.com
If you weren't a company you would be in jail absolute robbers slots are horendous should be a law against companys doing what they do you can quit clearly see the games jiggering the reels when the bonuses about to drop in disgusting if we were fiddling we would be arrested for fraud digrace give this site a wide birth robbers.
denise69
16 July 2024
Comment from uk.trustpilot.com
Had my account frozen the first day of Royal Ascot with £125 in it still locked out after 4 weeks just keeps telling me my account is under review how can it take all this time to review. As has been already said on this site it is impossible to get in touch with a human being just a generated bot asking the same questions but not coming up with any answers as soon as the review (😂) is finished i will be closing my account
noel
16 July 2024
Comment from uk.trustpilot.com
Thieving crooked bastrds. Played blackjack 11hands won 1, lost 9 in a bloody row.This shows its absolutely fixed and crooked. AVOID AVOID AVOID.
Trevor Hughes
15 July 2024
Comment from uk.trustpilot.com
Terrible, un eligible for any opt in bets or free bets after the first withdrawal from your account. They’re the only ones making money, save your time and effort.
Glyn Ratcliffe
15 July 2024
Comment from uk.trustpilot.com
Absolutely shocking! Followed a fb ad, created an account and deposited €10. No problem. Couldn't find the offer, used their chat bot to enquire why and was told my account had been deactivated with no explanation. Spent over 2 hours, being passed to at least 6 people, submitted countless photos with ID - which in spite of a premium phone camera - were not 'clear' enough, only to be told another department would email me. They did, and asked me to do everything again as if I had contacted no-one before. So in my opinion, from falsely advertising an offer to now refusing to re-open my account or refund my money, I smell a rotten scam.
Anthony
15 July 2024
Comment from uk.trustpilot.com
Important information !!!Please see my profile pictureAbsolute scam company.I contacted there help desk as big bass bonanza spins there where symbols completely missing, screenshots included- I was told to wait to hear back from the team whilst they investigate. They replied ‘ We wanted to let you know that after a recent review of your account, you’ll no longer be able to take advantage of our gaming offers or promotions.This restriction will apply to our gaming products, and stake restrictions may also apply in the future.0/5 if I could !!!
Finn Cleary
15 July 2024
Comment from uk.trustpilot.com
Worst experience ever with any betting site and I’ve used most major ones in uk and Ireland they asked me for a picture of me holding my passport and holding a bank statement and holding a piece of paper with my username on it and then rejected it as not valid to verify my identity it’s the most ridiculous process I’ve ever came across most apps will accept a simple picture of id and proof of address not these absolute scammers! When trying to withdraw aswell but will happily let you put money in without verification disgusting
Kerry
14 July 2024
Comment from uk.trustpilot.com
This site has went the same way as all the rest, they're just money hungry robbers! I used to champion this site for being the only one that had fair play, not anymore. 30 games of slingo and not a single, even bare minimum win, thats appalling by anybodies standards. Haven't won on their bingo in 2 years, always the same names winning though eh?? I can easily rip through £100 in less than an hour and the slots have played terrible for the last 8 months, if you are lucky enough to get a scatter/bonus round rest assured they'll only allow you to scrape the minimum win. Just spent my last tenner on their site and not a single penny back on the lowest stake available, thats a lot of empty spins! Their promos have turned into a slap in the face too, you used to regularly get 5 free spins, now you have to stake £5 to get any, and they are always on a game that no one with half a brain would actually spend real money on! I'm convinced they've tweaked their site so getting a payout is impossible, the rtp has most definitely been altered yet customers aren't informed before play which would at least give us an option on whether to deposit or not. it's not all about luck, even the dodgiest bookie has to pay out now and again or they would have no business. The law of averages should come into play at some point, throwing money at them in the hopes of clawing something back has become my norm and i'm so fed up with it.
Caroline Simister
12 July 2024
Comment from uk.trustpilot.com
Kept telling me over and over that my driving license wasn’t a valid form of ID and to send additional ID (I don’t have any). They finally (after three days of them telling me over and over that I needed to send another form of photo ID) they finally gave me access to my account again. Massive faff, not worth it.
andrew eccleston
12 July 2024
Comment from uk.trustpilot.com
William Hill customer service is a disgrace.Froze my account because I only put in £10, won & won to £85 up. Lost a little, withdrew £50 but left £25 there which I can’t get or use.They are demanding stupid documents… one of which is impossible (proof of payment from my bank to WH made within las 3 months) I only made one deposit 8 months ago!One demand is in breach of my banks security policy, proof of ownership of my debit card… (a photo of which would reveal all my information including security number) Another demand is simply silly…. A photo of me holding my WH username handwritten on a piece of paper but they won’t say what for!... handwriting sample?I’ve sent multiple emails, always get same computer-generated reply. Basically, supply everything or account remains frozen.They have already had a photo of me with my driving licence, my latest credit card statement (front page only) and my latest bank statement showing my address.They say I can go to willhill second opinon for a second opinion but all emails have bounced back undelivered.Rubbish company.
Dell Smith
12 July 2024
Comment from uk.trustpilot.com
I won £70 pounds on free bonus spins following day I saw this on future free bonus promotions👇You are not eligible to opt into the bonus,Lool when you win free money they get pissed good your making millions of us punters you greedy b××××ds,Life go ons lool I won £70 one night free why I'm banned now know more free bonus games lool
Its DonV
30 July 2024
Comment from uk.trustpilot.com
Used to be good now if you are even lucky enought to hit a feature..for the life of it dont hit it on nothing worthy of a decent return because the feature will play as the strings are being pulled behind the curtain after pumping a fair fortune over 2 months then to hit features on £1s and 2pounds lucky to return your original 1 or 2 pound stake. Customer for over 4 years and they are doing people dirty now. We all know the house wins but shi*s tryna come for the estate. Games are 100% rigged. Shame on you willy ya bastur
Used to be good now if you are even lucky enought to hit a feature..for the life of it dont hit it on nothing worthy of a decent return because the feature will play as the strings are being pulled behind the curtain after pumping a fair fortune over 2 months then to hit features on £1s and 2pounds lucky to return your original 1 or 2 pound stake. Customer for over 4 years and they are doing people dirty now. We all know the house wins but shi*s tryna come for the estate. Games are 100% rigged. Shame on you willy ya bastur