Woo Casino PLAYER REVIEWS(129)
M V
18 November 2024
Comment from uk.trustpilot.com
GARBAGE. WASTED THOUSANDS AND GOT PENNIES BACK. PAYING FOR THESE GUYS IN THE BAHAMAS TO HAVE A GREAT LIFESTYLE.IF IT PAYS YOU 10 DOLLARS IT TOOK 10 THOUSAND. REMEMBER THAT.
Sha Sgad
02 November 2024
Comment from uk.trustpilot.com
If u want to lose money go there scams at every corner no bonus all everything is rig 10k lost from bj to slots. My advice dont play online anything specialyy sits like wo
Saanam Joshi
25 October 2024
Comment from uk.trustpilot.com
BE AWARE OF woocasino.com. Today(25 Oct), around 3AM AWT (night-title), I got an email from support[@]woocasino.com under the subject CONFORM ACCOUNT REGISTRATION. I thought this may be scam or some other bad actors may have used my email to register an Account with this site without my CLICK to the link account won't be activated. Didn't dig deep. Around 3PM, got another email stating, "We are pleased to inform you that your 28.23 AUD deposit was successful, and the funds are availablein your account." This email put me in alert, how account can be activated without my CLICK. I checked if my email account is compromised, checked login location, no such evidence noticed. I googled woocasino.com to verify if the domain (url) is same from where this email are sent. And it did matched. I went to the site from google search and noted that cookie policy states, "We use cookies to improve your experience. Byusing our website you are accepting.... In proceeding I confirm that I am currentlyaccessing this website outside of Australia." Which is not true within Australia. I checked the vary first email and the email states, "Thank you for registering with Woocasino. You are in forone of the largest collections of slots and casino games. Best slots available on the day of release and classic hits - right here.The world's top events and best odds are waiting for you in our WooSports section. Make pre-match and LIVEbets, use unique sports bonuses and get new thrills.Your account is already activated,it's all set for you to play!"Wow! In the very first email, account is being activated. If you are the owner of this site, please check your security level, your site is being under bad actors. If you are doing intentionally, please public be aware of this sacming site. I am not just writing this comment, I have screen shorts of what I have been saying. Trustpilot, please aware people of this scam or report to respective place where action can be taken.
CC
15 October 2024
Comment from uk.trustpilot.com
Playing at woo for the past 5 years under the very best of VIP managers, Olivia, has been one of the best gaming experiences I've had. The website and game selection are great and varied. Live support and prompt, always around and always fair. Olivia always checks in and makes sure you're having fun and if you aren't she will work her best to make sure that changes. Always happy to offer a bonus when she can. Payouts are quick, crypto I've found 4hrs average in hand and bank within 12hrs in my hand. Can't get any better I promise you. Consistency and transparency is what woo give.
David Burg
12 October 2024
Comment from uk.trustpilot.com
Please stop emailing me as I am old and have no money to play. It’s annoying. Protege1966@hotmail. Take me off your list please
Daryl Hicks
09 October 2024
Comment from uk.trustpilot.com
I have never used Woo Casino but get an email from them sometimes up to 20 times a day for over one year spamming me constantly. The unsubscribe button doesn’t work and every time I block the emails, they reappear under a different sender name. I am so sick of having my inbox flooded by these damn emails. If there is a person from woo casino monitoring these comments, fix your unsubscribe button. Because having an unsubscribe that doesn’t work is illegal for one. And quitting spamming my damn email twenty times a day
Michael Snell
02 October 2024
Comment from uk.trustpilot.com
Had a horrible experience with this casino. Been gambling my whole life and I’ve never felt so ripped off ever. Nothing good to say at all. Customer service was also really bad and I’ll never play there again. They are crooks..
TonyG
08 September 2024
Comment from uk.trustpilot.com
If there was one casino I would recommend keeping well away from it would be this scamming trash casino!! The RTP is a complete joke, Cashing out is near impossible, chat support are useless and no help at all! They will block your account if you try cashing out any thing over $200 and once they unblock your account the money will be gone!! They have made charges to my card unlawfully - $600 in total, 2x $300 charges! Which are not showing as a transaction on my history because i never have deposited that amount at one time, but the transaction is clearly stated in my bank transactions! "VIP manager" only once ever contacted me and that was to try and defend themselves about being thieves, but any other time i had contacted them there was never any response! All these reviews praising the vip managers are obviously written from the casino staff themselves, there is no way Woo has decent staff that are even slightly helpful at all!! An absolute disgusting joke of a casino!!! STAY AWAY!!!
shijie yong
26 August 2024
Comment from uk.trustpilot.com
I want to take a moment to express my gratitude and appreciation for the outstanding service provided by my VIP manager Tammy. From the very first interaction, it’s clear that they genuinely care about delivering a top-tier experience. They consistently go above and beyond to ensure that all of my needs are met, making every visit to the casino enjoyable and memorable.Thank you Tammy
Michael Slavin
25 August 2024
Comment from uk.trustpilot.com
Woo Casino Is the best of the inline casinos I’ve used, and I’ve tried at least a dozen. Never had a problem cashing out and it’s in my account within hours many times. Their live chat support and VIP managers are easy to get in touch with and regularly offer deposit bonuses - I’ve won more with Woo than any physical pokie. The best!
Adam
19 August 2024
Comment from uk.trustpilot.com
Amazing customer service and great VIP Program. absolutely no complaints or issues with this website. would and have recommended to friends :)
Chris O
02 August 2024
Comment from uk.trustpilot.com
I have been with Woo casino for as many years as I can remember. Spent hundreds of thousands here. And have never received a peep from my VIP manager Joseph. He is probably the worst VIP manager I have yet to experience at any online casino. It does seem that other members have had great experiences after reading through the reviews. Absolutely wish I could change. If that is even possible to change. Woo casino themselves should send a feedback survey on the VIP experience. So your heavy punters can feel appreciated.
Chris Terrell
12 June 2024
Comment from uk.trustpilot.com
OK so had been playing on WOO Casino a few weeks had deposited around $500 in that time...Was no problems until I tried my first withdrawal...they have been really poor an unhelpful 5 weeks later they are very unhelpful. WERES MY $25000 WOO CASINO
Micheal
07 June 2024
Comment from uk.trustpilot.com
Hi Kylie and support staff at Woo. I love playing at Woo and have found all the support staff, super efficient, very helpful and so polite. They all deserve a huge pat on the back. so a big thanks and regards from Micheal Salgari
Dominic Cronin
01 June 2024
Comment from uk.trustpilot.com
Great casino, great hosts, Easy cash out, good bonuses
Consumer
31 May 2024
Comment from uk.trustpilot.com
It’s has good payouts! Lots of games to pick from also which is a bonus!!!!
Hannah Conley
29 May 2024
Comment from uk.trustpilot.com
Excellent gaming experience and great selection of games and providers. Never had any issues with WooCasino1000% would recommend
Damien
29 May 2024
Comment from uk.trustpilot.com
Have been a vip at this casino for over 4 years and has been a great experience! Never have any troubles withdrawing or depositing. Only negative is sometimes the high wagers on free spin bonuses but you expect that at any casino you play at :). Stacey has been my VIP manager this whole time and has been amazing!
Jay
28 May 2024
Comment from uk.trustpilot.com
Good casino always pays out and has a decent vip program
Bree
27 May 2024
Comment from uk.trustpilot.com
I've had good experiences with WooCasino. Deposits and Withdrawals are super easy and straight forward, fantastic selection of slots to choose from and I've found customer support to be extremely helpful.
Kiseloski Johnny
25 May 2024
Comment from uk.trustpilot.com
Fun and exciting to play
Adam
24 May 2024
Comment from uk.trustpilot.com
Good service and helpful. Good payouts
Willam Hastie
17 May 2024
Comment from uk.trustpilot.com
Well my experience with woo casino has been really good deposit easy withdrawals quick and easy to do. customer service really good. big range of games
beatrice ratt
14 May 2024
Comment from uk.trustpilot.com
I have been with Woo casino for a number of years and I have had a positive experience on this casino and I highly recommend signing up .Woo casino has fast payouts and answers questions you may have quickly.The manager is generous and helpful .Thank you. Beatrice Ratt.
customer
11 May 2024
Comment from uk.trustpilot.com
I've got money from them before but this time they are trying to scam me this casino is getting worse don't do it people and I'm a Viscount.
Gemma Anstey
07 May 2024
Comment from uk.trustpilot.com
Great website, payments come through as expected and staff are amazing, especially my amazing consultant Olivia!
Amy J
03 May 2024
Comment from uk.trustpilot.com
Always had a fantastic experience with the casino and my VIP manager Alexa!10/10!⭐️
Corey H
03 May 2024
Comment from uk.trustpilot.com
There’s so many different games too experience, The VIP Support is amazing and help with every question asked.
Giselle
02 May 2024
Comment from uk.trustpilot.com
I have a wonderful personal manager who looks after me wonderfully bonuses are good and you get a fair whack of freebies cashing 9ut is an easy process love all the slot games too
Broseph Bro
02 May 2024
Comment from uk.trustpilot.com
“Woo Casino has truly set the bar high, earning every bit of its 5-star rating. From the moment I joined, I was impressed by the seamless user experience. The game selection is unparalleled, catering to every player’s preference, whether you’re into slots, table games, or live dealer experiences. The platform’s interface is intuitive and easy to navigate, ensuring that finding your favorite games or discovering new ones is a breeze.However, what truly sets Woo Casino apart is its exceptional customer service, and I owe much of my positive experience to my VIP manager, Olivia. Olivia’s dedication to ensuring my satisfaction has been nothing short of remarkable. Whether I have a question, need assistance, or simply want to chat about the latest promotions, Olivia is there with prompt and professional support.Thanks to Olivia and the entire customer support team, any issues are swiftly resolved, making for a stress-free gaming experience. Overall, Woo Casino provides a top-notch gaming experience that I wholeheartedly recommend to anyone looking for excitement and entertainment online.”
Patrick
30 April 2024
Comment from uk.trustpilot.com
Great casino, I use daily and have a good vip manager who’s quick with replies and bonuses for loyalty. Very quick withdrawals compared to other casinos once verified. Slap hard and good luck 🍀
Jason
30 April 2024
Comment from uk.trustpilot.com
Woo casino was/is friendly and helpful from helping me register for my account, or to assisting me with any questions I have! They have a wide variety of slots and live experience as well for blackjack etc! It’s easy to learn and even better to play at! There bonuses are super fantastic no deposit and deposit bonuses with a fare wager I must say! Woo casino is truly the best casino I play online todayThanks Woo casino
Tyler Denton
29 April 2024
Comment from uk.trustpilot.com
Staff and the games are like the real deal. Easy and won heaps. Recently just got paid from a holiday because I won from just a small deposit. Thanks Woo and my VIP manager Stacy. Wonderful and always feel welcomed by real people.
Rory Hanafin
25 April 2024
Comment from uk.trustpilot.com
KYLIE! she is why my experience at woo is leagues ahead of several competitors I play currently. The casino itself has the most professional and reliable experience I personally have had in 5 years playing online. Kylie has only ever exceeded her duty,whilst providing a genuine experience. Kylie ,you epitomises what it is to manage/liaise at the VIP level. All this culminates in Woo with kylie's unwavering commitment to her 'people'❤️. MY NUMBER ONE CHOICE IS WOO.
Chris
24 April 2024
Comment from uk.trustpilot.com
Excellent casino fast deposits easy fast withdrawals and the best vip manager on any casino
Kristina Dc
23 April 2024
Comment from uk.trustpilot.com
Best casino Stacey is a fantastic host! Love kristina
Robert Pearce
23 April 2024
Comment from uk.trustpilot.com
My experience with woo has always been 1st class. From customer service to my fantastic manager Lera . They are always fast and efficient,and my manager is always available to assist me when required. Overall a very satisfying experience. Thankyou woo..5/5.
Margaret Miller
20 April 2024
Comment from uk.trustpilot.com
Have recommend and still recommend woo casino! I've been with them for years now and have the best VIP manager, shout out to Dana! Very easy to verify for withdrawal and great selection of games!
Scott Savage
19 April 2024
Comment from uk.trustpilot.com
Ill preface this by stating the obvious.As with any casino winning or losing is all a matter of chance and comes down to the RTP of the respective game your playing. So to say this casinos games are any "better" than other casinos would be purely anecdotal and that's not helpful to anyone. So all I'll say in this review in regards to Woo Casinos individual win loss ratio is that it is a properly licensed and regulated casino and gigantic wins are entirely possible here, I've experienced them personally.. however gigantic losses/losing streaks are also very much possible so make sure to ONLY GAMBLE WITH WHAT YOUR WILLING TO LOSE!Now onto the bits that actually matter when it comes to choosing an online casino; Bonuses: always a plentiful amount of these on offer most common of all being the mystery boxes which accumulate with each deposit of $30+ (AUD). Wagering of 40x is doable tho hard at timesThe weekly lottery and daily races boast rewards of freespins with either a 3x wagering requirement or a 1x requirement which are very nice little cherries on any particularly succesful sessions.Customer service is a somewhat mixed bag but overall a 4 star service. The live chat is there to fix any errors as always but are very limited in what they can do and tend to use pre written responses that can really draw one's ire at times. The thing that really shines and somewhat negates the need for use of the live chat altogether thereby saving the overall customer service experience at Woo is the VIP program. Once you reach a certain level you are assigned a VIP manager and man did I hit the jackpot with my manager Olivia. She has always been an absolute gem, a consummate professional in every sense of the word and a truly helpful informative and generous contact to me throughout a variety of differing situations that have arose throughout my time playing at Woo. If this review was solely based on the VIP manager I would give it a 5/5 everyday of the week. I can't speak to the efficiency of other managers but Olivia is top notch and the best I've dealt with at any of the many casinos I've used over the years.All the usual game providers can be found here and the interface/website layout is very easy to use.This is one of the only Casinos that I can confidently mention every time whenever I'm asked for a recommendation. The few lacklustre areas are definately outweighed heavily by their great counterparts. Also worth noting they are a VPN friendly casino.A 4/5 or even 4.5/5 overall in my honest opinion.
Tahlia Byrne
18 April 2024
Comment from uk.trustpilot.com
Easy site to use, friendly staff, great VIP manager and awesome games!
kylie clark
18 April 2024
Comment from uk.trustpilot.com
I have been enjoying this site for a while now. Best around. 👌
Chris
16 April 2024
Comment from uk.trustpilot.com
Great games easy withdrawal and a awesome vip manager
Patti
16 April 2024
Comment from uk.trustpilot.com
I’ve been playing on this casino for years now, I’ve always enjoyed playing and the quick withdrawal is the best. My vip manager she’s awesome and is there if I have questions or concerns. Hands down my favourite online casino.
Samantha
15 April 2024
Comment from uk.trustpilot.com
I have been gambling with this casino for years the first year I won nothing! I had enough of it and complained. To cut a long story short I eventually got a really decent win that is the only decent Win I’ve had the rest have been small and insignificant all paid without problems.The last year it has been absolutely disgraceful!1) credit deposits rarely work you have to go get a voucher. 2) when your card does occasionally work you can 100 percent guarantee that your bank account will be hacked this is a fact it is not safe.3) A host refuses to close your account!4) The point system waste of time and takes Forever to build upDon’t trust it!5) restricted bonus gambling 6) I recently deposited $50 I got it up to $178 then I had my point bonus kick in which was $800, I got it up to $2600 All confiscated for exceeding the bet limit…they even took my own money I deposit this I believe is called theft! I have reported this casino and will continue to give it a bad rap on any site I can.
Emma Jeganathan
12 April 2024
Comment from uk.trustpilot.com
Great variety of games and easy to navigate site their customer service team and vip manager stacey r brilliant and help u straight away if needed
Daizy
11 April 2024
Comment from uk.trustpilot.com
I've had a few big winnings in Woo Casino. I must say that this site is the BEST site that I have ever played on. Woo Casino in my experience is a vibrant and modern online gambling platform that promises a fun gaming experience for players of all levels. They have a diverse selection of games, generous bonuses, and top-notch customer support. Woo Casino stands out as a must-visit destination for online gaming enthusiasts. New players at Woo Casino are given a generous welcome package that includes a deposit match bonus and free spins. Additionally, the casino offers regular promotions, tournaments, and a rewarding loyalty program that keeps players coming back for more. The wagering requirements are fair, making it easier for players to enjoy the bonuses. I have only been playing on this site for less then a year and have already hit few Grand Jackpots!! They support ranges of payment methods for deposits and withdrawals, including credit/debit cards, e-wallets, and cryptocurrencies. I have had swift and hassle-free transactions, with no hidden fees to worry about. Well at least I have never had any issues!🙂.The customer support team at Woo Casino have been professional, responsive, and available 24/7 to assist me with any questions or concerns that I have had. My VIP Manager Olivia excels in providing personalized attention to her VIP Players, taking the time to understand my preferences and gaming habits. Whether it's giving special promotions, offering customized bonuses, or providing timely assistance, Olivia ensures that I feel valued and appreciated. She creates a sense of loyalty and camaraderie that enhances the overall VIP experience at Woo Casino. Thank you Olivia 😊❤️. Woo Casino is undoubtedly a standout choice for those seeking quality entertainment in the online gaming world!!!
Connie Chaffey
11 April 2024
Comment from uk.trustpilot.com
Best online casino I’ve played, easy deposit and withdrawals, good choice of games, Olivia VIP manager is always helpful with offering bonus’s and promotions , promptly replies to any questions or requests. Overall 5 🌟
Holley B
10 April 2024
Comment from uk.trustpilot.com
Super helpful ,always willing to help.with big wins!
Kandice Huntley
10 April 2024
Comment from uk.trustpilot.com
I recently had the pleasure of experiencing Woocasino and I must say, it exceeded my expectations. The overall gaming experience was exceptional and the variety of games available kept me entertained for hours on end.One aspect that truly stood out during my time at Woocasino was the excellent customer service provided by my personal account manager, Olivia. From the moment I signed up, Olivia was there to assist me every step of the way. Her personalized approach and attention to detail made me feel valued as A player
Dominic Maginness
20 November 2024
Comment from uk.trustpilot.com
So far so good. A few issues with initial withdrawal but good games and support seem helpful and responsive
So far so good. A few issues with initial withdrawal but good games and support seem helpful and responsive