Woo Casino PLAYER REVIEWS(129)
Lisa
10 April 2024
Comment from uk.trustpilot.com
Woo casino a lot of fun and Stacy the manager is absolutely amazing really great place to play very good communication if you need help with anything very good place one of the better top casinos
Johannes
05 April 2024
Comment from uk.trustpilot.com
I had been looking for a good online casino on the Internet for some time, because they are a dime a dozen.I tried a few, but in the end Woo Casino became my favorite for several reasons.The offer is very extensive, no matter in which area, the website and the app offered are state of the art.The payouts were and are normally credited to my account within a few minutes. If problems arise, customer service is just as quick to help.The VIP area is also impressive, with many exclusive activities and competitions, and there is also a bonus program.The best is saved for last, if you enjoy the services of a VIP manager, you will get to know the real advantage over other casinos.Stacey, my VIP manager, is just awesome, the regular contact, the unsolicited attention, the quick and solution-oriented problem solving of any kind and the friendliness are second to none. I cannot understand the negative reviews, I have never had such experiences at Woo and believe that these are exceptions.Be that as it may, I feel very comfortable in the Woo family and I have been playing there for several years.
Sven Jackson
05 April 2024
Comment from uk.trustpilot.com
Once verified, there are no problems here. There is an awesome selection of games, quick response from support,awesome VIP manager that actually responses 5 out of 5
Amy J
05 April 2024
Comment from uk.trustpilot.com
Fantastic customer service, shout out to Alexa for always having amazing customer service and super friendly :)
Dale Paulsen
03 April 2024
Comment from uk.trustpilot.com
Woo Casino (woocasino90.com as of april 2024) is the best and most honest Casino I've played at in nearly 25 years on the punt. Superb customer service, e-mails are answered within the hour and pay outs are as fast as lightning .This is an accredited Casino and all these negative posts amaze me I don't understand it. Shout out to my VIP manager Kylie, your the best x
Spencer
03 April 2024
Comment from uk.trustpilot.com
customer service is prompt polite and courteous. deposit platform is quick and easy .all the slots under the sun and then some
Chris Moutidis
02 April 2024
Comment from uk.trustpilot.com
Very honest!! And very fair, especially as I had some issues where it was my fault and they work with me to achieve the best outcome... Specially my manager is always there to assist me with a all support.. if you do gamble i recommend a honest casino is woo... and especially if you do become a VIP and you get the greatest manager her name Stacy!! Thank woo for a great gaming experience
David blakeborough
02 April 2024
Comment from uk.trustpilot.com
Well woo casino has been so great it’s the best casino out fast cash outs very helpful VIP manger she helps me with cash bonus and everything I need basically the games are good and the staff aswell I love woo casino and I will allways play it the best casino out and just wanna say a big thankyou to my VIP manger Stacey 😌you are the best VIP manger
Dean J
02 April 2024
Comment from uk.trustpilot.com
By far Australia's best online casino! I love using the sites and always excited over any win... My VIP Manager is the NO.1 - Hands down the loveliest and most caring Manager anyone could have
L m
01 April 2024
Comment from uk.trustpilot.com
Very bad casino, spend 1000s Upon thousands no good pay outs in months, vip service is good however all bonuses are 1x to 10x which is discusting. Rtp is rigged better of going to stake crypto casino. Don't be fooled like I have been for the last 3 Years
KS
29 March 2024
Comment from uk.trustpilot.com
Have been a vip member for a few years now and never had any unsolved issues. Thanks and especially to Dana as my VIP Manager who would always make sure my worries are done promptly. Great bonuses always available too especially when you ask so kindly for it. Withdraws are very fast and easy also. So thanks Dana. 😊 — KS
Maria
27 March 2024
Comment from uk.trustpilot.com
Dana my VIP Account Manager always goes above and beyond for me when I ask if there are any bonuses available… and without hesitation or delay it’s applied to my account ! Always a happy player! Thanks Woo 🤗
Gerardo Surzin
25 March 2024
Comment from uk.trustpilot.com
Woo casino, Ive been with for many years now and what can I say.. even tho, yeah, some casinos are having maybe a bit better cashbacks or deposit bonuses, but and.. here is a thing that the casino is so secure, so well and professional in caring, that I dont recall any little issue ar all. Even when winning over 20k, all smooth, nice and professional withdrawal with seriously a matter of minutes. Any problems when soooometimes happens, there was always solution for the best outcome. Selection of games is fantastic, the deposits and withdrawals almost instant(within hour is on my account) and the best, very best part is VIP Lera! Absutely amazing person, very, very professional, but at the same time more as a friend as well, which I find as a huge advantage. Among alot of places Ive been playing at, I always come to her and to Woo. Its just.. constant, steady, stable, rock solid great place of play.
Stephen Chadwick
21 March 2024
Comment from uk.trustpilot.com
I'm a bad gambler,well not that bad but I do enjoy playing woo casino...I also have a lovely VIP manager from woo casino who is very polite and nice to talk too,her name is Olivia she's pretty cool anyways WOO I think it's about time to let me win big big 😁
Alexia
19 March 2024
Comment from uk.trustpilot.com
Ahhhh Woo, how do I love thee, let me count the ways! 😂Seriously, they are hands down the best experience I have had as a VIP customer. My VIP Manager Kylie, is just lovely and always extremely generous with granting me free spins and cash bonuses! They are reliable, they process payments in a timely manner and their games are legitimate and fair. Very impressed with them, highly recommended- 5 stars 🤩
Justin Ward
19 March 2024
Comment from uk.trustpilot.com
Very happy with my VIP manager Dana I have not made a withdrawal though.
Shae Brider
17 March 2024
Comment from uk.trustpilot.com
Dana the VIP manager is always quick to resolve any issues I have . Always takes care of any bonus or transaction queries or any withdrawals. Always says lovely things and can tell Dana really cares about the job and this casino and the players eg me :)
Justin h
14 March 2024
Comment from uk.trustpilot.com
Really fair casino friendly helpful chat operators
Monika Zarebicki
12 March 2024
Comment from uk.trustpilot.com
One of the best casinos ever I’ve cashed out many times and the customer service is fantastic
Wednesday havoc
12 March 2024
Comment from uk.trustpilot.com
Great staff very helpful with everything , fast cash outs with easy deposits . Fantastic casino
Marko i
08 March 2024
Comment from uk.trustpilot.com
Great casino I enjoy playing here n has great service
Consumer
07 March 2024
Comment from uk.trustpilot.com
I have been playing here for a while now , the VIP customer service is the best I have experienced online. Always positive, always get back to you and personalized . I don’t bother with any other sites anymore as this one is real with real people not computer generated responses
Nancy Romia
07 March 2024
Comment from uk.trustpilot.com
I just joined this place 10 hours ago, off the bat I regretted it, firstly, deposit by debit card was not going through..secondly, there were technical issues with 2 gaming providers and thirdly their bonuses won't allow you to play multiple slots that have bonus buys, I get the jackpot being restricted but bonus buys?? Anywho I thought I'd give it 1 more go, mind you I don't gamble big, so all up I deposited $50 without taking the 2nd deposit bonus and came away with $750....just a side note...any new place I sign up at, I always give my verification documents 1st, I'll make my 1st deposit then send in screenshots of that deposit...usually 3 documents...passport, bank confirmation letter showing address and proof of payment/method...makes things easier...oh and they, approved my 1st withdrawal within minutes of cashing out. So overall, that's my experience.....for some of the people in the comments calling them a scam, you may want to do your research in the terms and conditions, especially when it comes to taking bonuses...also, don't use your partners credit card, if it's not in your name...I've played online for over 10 years and know the ins and outs but still got to read the terms and conditions as not all casinos have the exact same terms n conditions. Top 3 places on my list so far.
Matthew
06 March 2024
Comment from uk.trustpilot.com
Great casino I have played woocasino for a few years Nothing to hard for support they are always happy to help with anything you may need Fast payouts and lots of games to play I am very happy with woo casino and I will definitely continue to play here I happy to recommend them to whoever likes to have a go.
Nicholas
06 March 2024
Comment from uk.trustpilot.com
I’ve been a member for a few years and from all the online pokies I’ve played on woo is by far the best, and my personal VIP manager Dana settles all questions I have with little waiting on reply, and also a nice touch to make it feel more personal
David Schloss
05 March 2024
Comment from uk.trustpilot.com
This casino is 10/10. Very good casino. Great selection of games. Had a few good wins too 😉. Support staff and my vip manager Dana always available and good for few sneaky bonus too
Renate Dunshay
05 March 2024
Comment from uk.trustpilot.com
I have been a member of woo for a couple years now and i can honestly say its one of my favorite sites to play at. My VIP manager Tammy has always been so helpful and generous with her bonuses and it is easy to deposit and play at this site. Support and the team are always online to help.
Amy J
05 March 2024
Comment from uk.trustpilot.com
Alexa is always a fantastic help at Woo Casino :) always friendly and kind, fantastic customer service!
Kerry Marsh
05 March 2024
Comment from uk.trustpilot.com
I find Woo Casino very easy to use, love that I can add my favourite games to a separate section, prompt payouts and my VIP Manager Alexa is so lovely, absolutely wonderful person and always there to assist with deposits, withdrawals and promos as needed!
Zack Taylor
26 February 2024
Comment from uk.trustpilot.com
Vip support is great, I been playing on woo casino for 4 years, one of the best
jess miller
24 February 2024
Comment from uk.trustpilot.com
never had any problems that TAMMY my woo VIP manager couldn't help fix! she's so friendly and amazing giving out many different bonuses/little gifts for special occasions such as Christmas and Valentine’s Day etc, free spins or money to play with! I've played many online casinos but woo casino would be my favourite due to great games selection, easy to deposit and withdraw! fast withdrawal to add to that! and my VIP manager Tammy is another big factor! so thank you Tammy!! :) ♡
Luke Timms
21 February 2024
Comment from uk.trustpilot.com
Enjoy the games here
vi le
15 February 2024
Comment from uk.trustpilot.com
The varieties of games for you to try! The graphics and lay out make it easy to find what you want. The customer service are great especially when you a VIP. You get your own VIP manager to deal with. Lots of bonus
Jamie Spidla
07 February 2024
Comment from uk.trustpilot.com
Never had a problem with the casino. Heaps of games to play. Customer support and VIP mangers are excellent.
Jade Steele
07 February 2024
Comment from uk.trustpilot.com
This casino is up there with one of the best. I love how easy it is to use aswell
Damien
05 February 2024
Comment from uk.trustpilot.com
Great casino with no issues withdrawing. Have been a vip member for over 4 years! Thanks woo and especially Stacey my VIP Assistant. Great bonuses always available also! Withdraws are very fast, always receive mine within the hour via crypto.
Callum Black
31 January 2024
Comment from uk.trustpilot.com
I don't usually review on here but I felt like I needed to.. this company has completely scammed me, they take your money easily but as soon as you have a big win they refuse to pay out.
Deegee
24 January 2024
Comment from uk.trustpilot.com
The casino is very good with lots of games on offer. The really positive point is the customer service which is very fast and friendly! Withdrawing winnings is easy and several withdrawal options are offered. I recommend!
Jennifer
19 January 2024
Comment from uk.trustpilot.com
I love this casino and the bonus offers it has to give and plus if you win more you can withdraw up to $10000 each time WINNING!
Sarah
16 January 2024
Comment from uk.trustpilot.com
I have been playing woo casino for several years now. I have always liked the great variety available, with new ones added regularly! I have made several large cashouts with no problems with withdrawal. VIP manager is amazing with delivering bonuses for deposits, for special occasions such as Christmas and Valentine’s Day etc, free spins and also when I’ve been low on funds and wanted to play she has supplied me with cash bonuses which was extremely generous. Getting in touch with the support team is easy and responsive when needed. Over the several different casinos I play with, woo would be my overall favourite due to all these factors!
Lea
11 January 2024
Comment from uk.trustpilot.com
Woo casino is great if you are looking for an online casino to play at . My vip manager Ilona is always so helpful and as long as your documents are legit and you get verified your winnings are paid promptly sometimes within 12 hours . The games are great and you don’t have to bet big to win . I highly recommend
Marilen
05 January 2024
Comment from uk.trustpilot.com
Have played this a few times and had smaller wins paid out but bigger wins of $8,000 and $10,000 cancelled for terms and conditions of betting too high? These have not been any bonus and have been money deposited, both times vip chat has given a BS story of the audit team verifying gameplay then refusing to oau and paying out $1,000 instead of the $8,000 and $10,000 totally fraudulent casino you can deposit in seconds but withdrawal takes weeks with all kids of hoops to jump through
Michal M
02 January 2024
Comment from uk.trustpilot.com
They are the worst fraudulent casinos I have ever played at. You can only lose here. You will even argue with them about finally canceling your account. Avoid all casinos from the same owner, it's exactly the same disaster.
Brandon Rogers
23 December 2023
Comment from uk.trustpilot.com
I wish I didn’t have to give a star to review but my first ever deposit there was so easily to take my money but when it came to withdrawaling $2,000 they gave me the hardest time helping me and they also blocked me outta live support so I wasn’t able to ask for help when I needed it I sent them full documentation to verify me from IDs to Utilitie bills and Proof of income it was all verified as they said but my withdrawal would never be paid out! So stick to Stake. Com use code BRabbit21
G Bros
09 December 2023
Comment from uk.trustpilot.com
People Woo Casino is not fake if you are having trouble with them perhaps I can help and give you a great VIP Manager. In the live chat some customer service staff are rude,one couldn't even give me GMT time, I said to my VIP Manager say hello to the two Karen's for me,if you haven't been paid check your kyc, my driver's licence expired and I had to submit another id I was like why I'm the same person I was yesterday,I said to my VIP Manager Karen 1 gets on my nerves the rude b@tch check all details and good luck
Stephen Amber
08 December 2023
Comment from uk.trustpilot.com
I have read some off the review I'm happy for use. My experience was a horable, I been a member for 4 5 year and tonight was my first withdrawal, (minimum withdrawal $250. All my documents that I uploaded had green tick so short time a go I hit withdraw the rocket scientist in the payment department could not prosses my withdraw, I sent them Australian government verified documents housing for address purposes my id, the thing that years to me I been depositeing for years why they stop me from depositing, if they think my documents are not authentic they kept on taking my deposit, personally this casino is a fast. Horabal experience I don't recommend it to know indigenous person off Australia 🦘.
G Bros
23 November 2023
Comment from uk.trustpilot.com
Jackpot more than several times eg Natural Royal Flush on high bet ,4 deuces , Mini's and Major's on Buffalo ######,one game I don't like because of an annoying sound I played the whole $100 on one spin won $10000. My VIP Manager Lera is the ducks nuts,any casino that invites me gets blocked, I'm 100% for Woo Casino
Tony
04 November 2023
Comment from uk.trustpilot.com
Woo casino was an absolute headache to begin with , everything was absolutely frustrating with getting the account verified BUT thanks to my manager Dana , she made everything so much easier and has been nothing but great help and an amazing human !! I would highly recommend woo casino !!
Sarah
03 November 2023
Comment from uk.trustpilot.com
I have been playing woo casino for a few years now, it is most enjoyable and exciting entertainment and they provide access to many many games, new ones always popping up to try out too. They also have bonuses available which are always handy, although many games cannot be played whilst a bonus is active is annoying. I have made several withdrawals and it has been an easy process, winnings deposited back in my account in anything from a few hours to a few days. Live chat available for any queries and vip manager Dana is always generous with her random special bonuses and on request.
Butch Matt
10 April 2024
Comment from uk.trustpilot.com
When I first started playing it was such a smooth process and no bullsh*t. That's something I enjoy about wanting to come online to play, ever since the support team and personal VIP manager have been nothing but extremely talented and respectful when dealing with issues and having conversations! (VIP manager is something you get after playing for a while it's honestly such a cool thing that Woo do to help their players spice things up! ) Overall they bring new slots out all the time and are always open for player feedback so don't be shy to jump in and have a friendly chat with your support staff ❤️❤️ nothing but love and time for this place and I hope anyome who plays falls in love too 🤘🫴
When I first started playing it was such a smooth process and no bullsh*t. That’s something I enjoy about wanting to come online to play, ever since the support team and personal VIP manager have been nothing but extremely talented and respectful when dealing with issues and having conversations! (VIP manager is something you get after playing for a while it’s honestly such a cool thing that Woo do to help their players spice things up! ) Overall they bring new slots out all the time and are always open for player feedback so don’t be shy to jump in and have a friendly chat with your support staff ❤️❤️ nothing but love and time for this place and I hope anyome who plays falls in love too 🤘🫴