Woo Casino PLAYER REVIEWS(130)
John jake Koe Jr
25 October 2023
Comment from uk.trustpilot.com
Wonderful customer services,wonderful opportunity to make a difference in your wallet I 100 have faith in Woo casino 😊. 10 out of 10 over all the best casino so far
Mason MacDonald
25 October 2023
Comment from uk.trustpilot.com
Great support. Fast payouts. One the best online casinos to play at
Sha Sgad
20 October 2023
Comment from uk.trustpilot.com
Fake as fuk. From payouts to no accepting bets.
Abby C
05 October 2023
Comment from uk.trustpilot.com
My VIP manager is very helpful and always available to answer any of my queries promptly and in a positive and friendly manner I haven't had any issues with deposits or withdrawals on this site. Deposits appear on my account straight away and withdrawals are usually finalised within 24 hours.When playing with a bonus, many of the games I like to play are unavailable. This can be frustrating but otherwise I am happy to continue visiting Woocasino.
Lois Wood
27 September 2023
Comment from uk.trustpilot.com
ABSOLUTELY TERRIBLE SITE!!!!!!They had absolutely no problem taking my money from my card, but when I tried to withdraw, all of a sudden we need a whole bunch of documents.So now they have all my information, and I have absolutely nothingSHAMEFUL SITE!!!
Tammy
10 September 2023
Comment from uk.trustpilot.com
Hi,I used the Australian woo casino .Deposited my Monies to play.Won 1300 and got weird reasons on why they won’t payout?Watch out for the MIRROR written on your account.. I had 2 modes of play…mobile phone and my iPad.They accused me of using someone else’s (friend, family?) using my url site. I told them I use phone or my iPad!No one used my site and I do not have a clue who else uses woo within family or friends? Why should I need to no?I entered my id 5x then tried last time to get my winnings and now I have had the $1300 taken off me with the words “other” written as the reason? My winnings are GONE?This company is not a good Casino. Never had problems with other online casino…don’t use them.They take your deposit then if you win you get weak excuses and then the work “OTHER”.The WORST casino too use so now asking to get my deposit out and delete this casino….never again!
Isabella Condon
09 September 2023
Comment from uk.trustpilot.com
Love this casino. My VIP manager Tammy is so prompt and friendly. I wouldn't go to any other casino xoxo
Justin Dicicco
26 August 2023
Comment from uk.trustpilot.com
Absolute joke of a website I won 10k and they wouldn’t accept any form of verification except a bank card with my name on it so I had to order one and it took 2 weeks and believe me I tried absolutely every other way and then I finally get verified and they reclaimed the whole 10k leaving me with 50$ Because apparently I won some bonus I didn’t know about and one of the terms was I couldn’t bet over 5$ so for a bonus I wasn’t informed I had and also didn’t even want they stole all of my winnings after making me wait 2 weeks for my card, like if it’s not brutal enough they stole my money they made it seem like I was getting it and led me on for 2 weeks just to take all my money, complete scam of a site DO NOT USE they will add a bonus with some stupid rules without you knowing and take all your money and then be rude to you over live chat. I now look like a bad person cause I owe a guy some money and told him I’d pay it all back and now can’t and he’s gonna be homeless because of it so I feel like a piece of **** thanks woo casino way to **** me over in the worst way possible
Zachary Ward
18 August 2023
Comment from uk.trustpilot.com
Fantastic management and customer service. Very reliable and fair . I highly recommend this casino to anyone
anthony young
01 August 2023
Comment from uk.trustpilot.com
I am a degen gambler for the last 40 years of my life so what is critical for me is that withdrawals are fast and easy. I had some luck in this site and was able to make a succesfull withdrawal the first few times without any issues. My win streak continued and I kept withdrawing winnings but then I received an email that I must wager 3 times my deposit before I could withdraw, I checked the T&C and there is no mention of this requirement however since it was not a big deal I wagered 3 times the deposit and made a succesfull withdrawal. I continued my win streak and tried to make more withdrawals but these were now rejected and I was advised to contact support. On speaking with support they advised that my bank had refused the transaction , as I have 2 different cards on the account I tried the another card and again this was rejected. Spoke with support again and they said there culd be some issue with the payment provider which I find highly implausible that 2 different banks would have issues at the same time. Anyway I have now initated a wire transfer to my bank of all my winnings and am awating funds to arrive. It's a real shame that customers are given the run around like this and if you cannot withdraw your winnings what is the point in playing in a casino like this.Just got my wire transfer after waiting less than a day, that is impressive so not going to knock the site to much. It's a pity about having withdrawal issues however I am very glad it's now resorted . I do like the sire and will continue playing there
Jason Blake
19 May 2023
Comment from uk.trustpilot.com
The casino has a great selection of slots but don't try to play any if you have a bonus. The amount of slots that are blocked when you have a bonus is rediculous. I would estimate 90% are blocked from what I have tried so far. The list in the terms and conditions doesn't list even a 10th of what is actually blocked. I wanted to drop my bonus so I could play some games so I went to live chat to get some information on what would happen. Ugh.... She had no clue about anything so instead of risking losing all my winnings I just kept the thing and went through slot after slot to see that they were blocked the majority of the time. A real pain in the ass.
Leonie Edwards
18 March 2023
Comment from uk.trustpilot.com
I would give the casino absolutely no stars if I could.I've WAITED for OVER 2 MONTHS and STILL HAVEN'T received MY WITHDRAWAL!!VIP customer service agent Kylie is unhelpful and rude (as pleasant as a smacked bottom) and payment hasn't made it to my banks system whatsoever and I've been told I have to find it myself and sort it out.Even a paper cheque in the mail seems too complex for them.I've played at woo for many years but will be closing my account once my payment is received.
Zeus Kodisos Zeus#
30 October 2022
Comment from uk.trustpilot.com
annoying b4stards spam my email with 600 emails a day from several emails, no matter how many times you block them they just keep making new emails. I hope you go out of business and move back into your mothers basements and then the house floods you sacs of crap.
Stephanie Murray
17 August 2022
Comment from uk.trustpilot.com
Please can someone help me I don't know who to contact. I have put alot of money in woo casino only to get $250 which I tried to deposit it says pending I only gave them my bank details I can't get on to their customer help line I think I have been conned i want to know will they deposit my money? I have seen ALOT of bad reviews. Not feeling hopeful
Jesse Kennedy
18 February 2022
Comment from uk.trustpilot.com
Ok so i accidentally came across woo casino, I deposited 100 dollars and won 900 that day. I then tried to withdraw and had to submit several documents before approval. I was sceptical when i saw everyones reviews and thought i had made a costly error. However, within 2 days my withdrawal had reached my account. The live chat was extremely helpful with telling me exactly what i needed to be approved. I know people will say I am fake but I am not, woo casino are amazing and I am now stoked that i played there. I play from New Zealand!
Henrik Genkel
01 February 2022
Comment from uk.trustpilot.com
Its sooooo easy to become a member on this casino. Its soooo easy to deposit to your account on this casino. But making a withdrawel of your winnings…..simply isnt possible. Denied 6 times. Answer: “My Danish driver licens isnt approved, since they Cant see the expiry date on it”. Its very easy to see in colum number 7……very clear. But they deny withdrawel….and doesnt reply messages/e-mails anymore to help solve this. DONT MAKE PAYMENTS, AND DONT PLAY ON THIS WOOCASINO!!!!!!!
Rick Collingwood
21 October 2021
Comment from uk.trustpilot.com
The casino has never given me any issues with payouts in the 18 months that I have played at Woo. However the jackpots on the machines are becoming less frequent and smaller. I have a suspicion that they may have wound the winning chances back. I am going to give them a rest for a month.
Adsie eisdA
11 October 2021
Comment from uk.trustpilot.com
Bunch of thieving dogs tighter then a nuns ass with any bonus like none at all after thousands spent just give u the run around ay overall bunch of useless maggots
Tyler Prebushewski
10 September 2021
Comment from uk.trustpilot.com
Horrible experience, never have i spun so many times on a slot and won absolutely nothing. Wasted $200 and won nothing every spin it was the most pointless thing of my life I literally should have just flushed my money down the toilet.
Catherine Klaus
27 June 2021
Comment from uk.trustpilot.com
If I could give ZERO stars I would. I deposited hundreds of dollars and never had an issue with bonuses or anything. All of a sudden because my husband has an account (which we did the whole time) I wasnt eligable to bonuses or withdrawals. Stick with sitea like jackpot city or OLG. Ive won thousands. No issues
Mark Tripptree
23 April 2021
Comment from uk.trustpilot.com
Hi, I am concerned about the legitimacy of this site. I was enjoying a small win on European Roulette and had a sound strategy, until I noticed 5 spins that had not landed on the middle dozen. I placed a $1 (aud) on the middle dozen and martingale until I busted. I then noticed that 22 spins (while I was betting) did not land on the middle dozen. When I was not betting the middle dozen had 11 out of 30 hits. This is not consistent and with all statistics I have taken. I have documented game I’d, time and date of the gaming session. Please note: I don’t mind losing money that is the game however, when it is obviously not fair and fraudulent I have a issue with this site. I will endeavour to seek media attention to the scamming practices of this site, until proven that my experience is incorrect.
Jan Pokorny
09 April 2021
Comment from uk.trustpilot.com
Please dont deposit and play here, its SCAM nothing more, i make a deposit win something and was not able to make witdraw, i tried all supported method but with errors all the time and support never helped me, just they write only, clear cashe or try different method after few days I give up and let them enjoy my money.. TOTALY SCAM NOT PLAY HERE
Cengiz Uykun
18 February 2021
Comment from uk.trustpilot.com
People still falling into to same trap , they are straight forward crooks , games are rigged, getting payments out is headaches ,Go play at your local club , everything is upfront without hassle, and knowing its govern properly. Avoid the mafi online!
ANNOYED
28 January 2021
Comment from uk.trustpilot.com
DO NOT deposit any money with WooCasino. They call themselves the best online casino but once you win something they don't offer you any legit withdrawing options. IT'S A SCAM. do yourself a favour and deposit into some other online casino!
Ahmed Mohamed
27 January 2021
Comment from uk.trustpilot.com
I won 150k. So i just came up here to read the reviews i have the exact same issue. they me the world of problems about identity veryfication. After i give them all they required they ask me to send me holding my ID as a veryfication" Now they taking over a day to process my withdrawal. I had no problem withdrawing my funds in yukon gold casino over 50k but this Woo casino im now very scared for my goverment ID's and personal information. Someone please make them pay players money if they hold a legit lisence.
Jason Santonil
10 January 2021
Comment from uk.trustpilot.com
CALLING THE ATTENTION OF THE AUTHORITIES TO INVESTIGATE AND SHUTDOWN THIS WOOCASINO.They offered a no deposit sign up bonus but after you signed up, theres no bonus credited to your account, they will tell you that they don't offer a no deposit bonus. So in the early stage they showed their color, how could you believe that they will not rip you off if you win and withdraw your winnings if they already lied in the beginning. The problem will be, you already givin your information to them. So the risk of using your info to different fraudulent activities will be high. So this casino should be close.
Hamza Youcef Yk
19 December 2020
Comment from uk.trustpilot.com
I win last night a major 2000$ when i try to cashout they said Dear Player,You will be contacted by your VIP manager by e-mail regarding closing your accountThey SCAM ME PPL I DO MY PARTA FOR FRAUDE CANADA DEPARTEMENT AND POLICE INTERNATIONAL
Riaz
14 October 2020
Comment from uk.trustpilot.com
Don't recommend anyone to play here 100% fake. I lost a lot but two days ago I win 5k. I try to withdraw. Asking me too many documents I uploaded all required documents for cash out but no give me back single dollar 👎👎
Stevi Timko
08 October 2020
Comment from uk.trustpilot.com
It is totally fake come on guys me and partner won over 6 thousand they will never pay u they even blocked us from.live chat and put money back in game lol they pinch your id so watch out im pretty smart at this u rather play free pokies to win quick money so fast quicker than casino don't waste your money and delete your key card
Sarah
03 November 2023
Comment from uk.trustpilot.com
I have been playing woo casino for a few years now, it is most enjoyable and exciting entertainment and they provide access to many many games, new ones always popping up to try out too. They also have bonuses available which are always handy, although many games cannot be played whilst a bonus is active is annoying. I have made several withdrawals and it has been an easy process, winnings deposited back in my account in anything from a few hours to a few days. Live chat available for any queries and vip manager Dana is always generous with her random special bonuses and on request.
I have been playing woo casino for a few years now, it is most enjoyable and exciting entertainment and they provide access to many many games, new ones always popping up to try out too. They also have bonuses available which are always handy, although many games cannot be played whilst a bonus is active is annoying. I have made several withdrawals and it has been an easy process, winnings deposited back in my account in anything from a few hours to a few days. Live chat available for any queries and vip manager Dana is always generous with her random special bonuses and on request.