Woo Casino PLAYER REVIEWS(253)

Amy J
03 May 2024
Comment from uk.trustpilot.com
Always had a fantastic experience with the casino and my VIP manager Alexa!10/10!⭐️

Corey H
03 May 2024
Comment from uk.trustpilot.com
There’s so many different games too experience, The VIP Support is amazing and help with every question asked.

Giselle
02 May 2024
Comment from uk.trustpilot.com
I have a wonderful personal manager who looks after me wonderfully bonuses are good and you get a fair whack of freebies cashing 9ut is an easy process love all the slot games too

Broseph Bro
02 May 2024
Comment from uk.trustpilot.com
“Woo Casino has truly set the bar high, earning every bit of its 5-star rating. From the moment I joined, I was impressed by the seamless user experience. The game selection is unparalleled, catering to every player’s preference, whether you’re into slots, table games, or live dealer experiences. The platform’s interface is intuitive and easy to navigate, ensuring that finding your favorite games or discovering new ones is a breeze.However, what truly sets Woo Casino apart is its exceptional customer service, and I owe much of my positive experience to my VIP manager, Olivia. Olivia’s dedication to ensuring my satisfaction has been nothing short of remarkable. Whether I have a question, need assistance, or simply want to chat about the latest promotions, Olivia is there with prompt and professional support.Thanks to Olivia and the entire customer support team, any issues are swiftly resolved, making for a stress-free gaming experience. Overall, Woo Casino provides a top-notch gaming experience that I wholeheartedly recommend to anyone looking for excitement and entertainment online.”

Patrick
30 April 2024
Comment from uk.trustpilot.com
Great casino, I use daily and have a good vip manager who’s quick with replies and bonuses for loyalty. Very quick withdrawals compared to other casinos once verified. Slap hard and good luck 🍀

Jason
30 April 2024
Comment from uk.trustpilot.com
Woo casino was/is friendly and helpful from helping me register for my account, or to assisting me with any questions I have! They have a wide variety of slots and live experience as well for blackjack etc! It’s easy to learn and even better to play at! There bonuses are super fantastic no deposit and deposit bonuses with a fare wager I must say! Woo casino is truly the best casino I play online todayThanks Woo casino

Tyler Denton
29 April 2024
Comment from uk.trustpilot.com
Staff and the games are like the real deal. Easy and won heaps. Recently just got paid from a holiday because I won from just a small deposit. Thanks Woo and my VIP manager Stacy. Wonderful and always feel welcomed by real people.

Rory Hanafin
25 April 2024
Comment from uk.trustpilot.com
KYLIE! she is why my experience at woo is leagues ahead of several competitors I play currently. The casino itself has the most professional and reliable experience I personally have had in 5 years playing online. Kylie has only ever exceeded her duty,whilst providing a genuine experience. Kylie ,you epitomises what it is to manage/liaise at the VIP level. All this culminates in Woo with kylie's unwavering commitment to her 'people'❤️. MY NUMBER ONE CHOICE IS WOO.

Chris
24 April 2024
Comment from uk.trustpilot.com
Excellent casino fast deposits easy fast withdrawals and the best vip manager on any casino

Kristina Dc
23 April 2024
Comment from uk.trustpilot.com
Best casino Stacey is a fantastic host! Love kristina

Robert Pearce
23 April 2024
Comment from uk.trustpilot.com
My experience with woo has always been 1st class. From customer service to my fantastic manager Lera . They are always fast and efficient,and my manager is always available to assist me when required. Overall a very satisfying experience. Thankyou woo..5/5.

Margaret Miller
20 April 2024
Comment from uk.trustpilot.com
Have recommend and still recommend woo casino! I've been with them for years now and have the best VIP manager, shout out to Dana! Very easy to verify for withdrawal and great selection of games!

Scott Savage
19 April 2024
Comment from uk.trustpilot.com
Ill preface this by stating the obvious.As with any casino winning or losing is all a matter of chance and comes down to the RTP of the respective game your playing. So to say this casinos games are any "better" than other casinos would be purely anecdotal and that's not helpful to anyone. So all I'll say in this review in regards to Woo Casinos individual win loss ratio is that it is a properly licensed and regulated casino and gigantic wins are entirely possible here, I've experienced them personally.. however gigantic losses/losing streaks are also very much possible so make sure to ONLY GAMBLE WITH WHAT YOUR WILLING TO LOSE!Now onto the bits that actually matter when it comes to choosing an online casino; Bonuses: always a plentiful amount of these on offer most common of all being the mystery boxes which accumulate with each deposit of $30+ (AUD). Wagering of 40x is doable tho hard at timesThe weekly lottery and daily races boast rewards of freespins with either a 3x wagering requirement or a 1x requirement which are very nice little cherries on any particularly succesful sessions.Customer service is a somewhat mixed bag but overall a 4 star service. The live chat is there to fix any errors as always but are very limited in what they can do and tend to use pre written responses that can really draw one's ire at times. The thing that really shines and somewhat negates the need for use of the live chat altogether thereby saving the overall customer service experience at Woo is the VIP program. Once you reach a certain level you are assigned a VIP manager and man did I hit the jackpot with my manager Olivia. She has always been an absolute gem, a consummate professional in every sense of the word and a truly helpful informative and generous contact to me throughout a variety of differing situations that have arose throughout my time playing at Woo. If this review was solely based on the VIP manager I would give it a 5/5 everyday of the week. I can't speak to the efficiency of other managers but Olivia is top notch and the best I've dealt with at any of the many casinos I've used over the years.All the usual game providers can be found here and the interface/website layout is very easy to use.This is one of the only Casinos that I can confidently mention every time whenever I'm asked for a recommendation. The few lacklustre areas are definately outweighed heavily by their great counterparts. Also worth noting they are a VPN friendly casino.A 4/5 or even 4.5/5 overall in my honest opinion.

Tahlia Byrne
18 April 2024
Comment from uk.trustpilot.com
Easy site to use, friendly staff, great VIP manager and awesome games!

kylie clark
18 April 2024
Comment from uk.trustpilot.com
I have been enjoying this site for a while now. Best around. 👌

Chris
16 April 2024
Comment from uk.trustpilot.com
Great games easy withdrawal and a awesome vip manager

Patti
16 April 2024
Comment from uk.trustpilot.com
I’ve been playing on this casino for years now, I’ve always enjoyed playing and the quick withdrawal is the best. My vip manager she’s awesome and is there if I have questions or concerns. Hands down my favourite online casino.

Samantha
15 April 2024
Comment from uk.trustpilot.com
I have been gambling with this casino for years the first year I won nothing! I had enough of it and complained. To cut a long story short I eventually got a really decent win that is the only decent Win I’ve had the rest have been small and insignificant all paid without problems.The last year it has been absolutely disgraceful!1) credit deposits rarely work you have to go get a voucher. 2) when your card does occasionally work you can 100 percent guarantee that your bank account will be hacked this is a fact it is not safe.3) A host refuses to close your account!4) The point system waste of time and takes Forever to build upDon’t trust it!5) restricted bonus gambling 6) I recently deposited $50 I got it up to $178 then I had my point bonus kick in which was $800, I got it up to $2600 All confiscated for exceeding the bet limit…they even took my own money I deposit this I believe is called theft! I have reported this casino and will continue to give it a bad rap on any site I can.

Emma Jeganathan
12 April 2024
Comment from uk.trustpilot.com
Great variety of games and easy to navigate site their customer service team and vip manager stacey r brilliant and help u straight away if needed

Daizy
11 April 2024
Comment from uk.trustpilot.com
I've had a few big winnings in Woo Casino. I must say that this site is the BEST site that I have ever played on. Woo Casino in my experience is a vibrant and modern online gambling platform that promises a fun gaming experience for players of all levels. They have a diverse selection of games, generous bonuses, and top-notch customer support. Woo Casino stands out as a must-visit destination for online gaming enthusiasts. New players at Woo Casino are given a generous welcome package that includes a deposit match bonus and free spins. Additionally, the casino offers regular promotions, tournaments, and a rewarding loyalty program that keeps players coming back for more. The wagering requirements are fair, making it easier for players to enjoy the bonuses. I have only been playing on this site for less then a year and have already hit few Grand Jackpots!! They support ranges of payment methods for deposits and withdrawals, including credit/debit cards, e-wallets, and cryptocurrencies. I have had swift and hassle-free transactions, with no hidden fees to worry about. Well at least I have never had any issues!🙂.The customer support team at Woo Casino have been professional, responsive, and available 24/7 to assist me with any questions or concerns that I have had. My VIP Manager Olivia excels in providing personalized attention to her VIP Players, taking the time to understand my preferences and gaming habits. Whether it's giving special promotions, offering customized bonuses, or providing timely assistance, Olivia ensures that I feel valued and appreciated. She creates a sense of loyalty and camaraderie that enhances the overall VIP experience at Woo Casino. Thank you Olivia 😊❤️. Woo Casino is undoubtedly a standout choice for those seeking quality entertainment in the online gaming world!!!

Connie Chaffey
11 April 2024
Comment from uk.trustpilot.com
Best online casino I’ve played, easy deposit and withdrawals, good choice of games, Olivia VIP manager is always helpful with offering bonus’s and promotions , promptly replies to any questions or requests. Overall 5 🌟

Holley B
10 April 2024
Comment from uk.trustpilot.com
Super helpful ,always willing to help.with big wins!

Kandice Huntley
10 April 2024
Comment from uk.trustpilot.com
I recently had the pleasure of experiencing Woocasino and I must say, it exceeded my expectations. The overall gaming experience was exceptional and the variety of games available kept me entertained for hours on end.One aspect that truly stood out during my time at Woocasino was the excellent customer service provided by my personal account manager, Olivia. From the moment I signed up, Olivia was there to assist me every step of the way. Her personalized approach and attention to detail made me feel valued as A player

Butch Matt
10 April 2024
Comment from uk.trustpilot.com
When I first started playing it was such a smooth process and no bullsh*t. That's something I enjoy about wanting to come online to play, ever since the support team and personal VIP manager have been nothing but extremely talented and respectful when dealing with issues and having conversations! (VIP manager is something you get after playing for a while it's honestly such a cool thing that Woo do to help their players spice things up! ) Overall they bring new slots out all the time and are always open for player feedback so don't be shy to jump in and have a friendly chat with your support staff ❤️❤️ nothing but love and time for this place and I hope anyome who plays falls in love too 🤘🫴

Lisa
10 April 2024
Comment from uk.trustpilot.com
Woo casino a lot of fun and Stacy the manager is absolutely amazing really great place to play very good communication if you need help with anything very good place one of the better top casinos

Johannes
05 April 2024
Comment from uk.trustpilot.com
I had been looking for a good online casino on the Internet for some time, because they are a dime a dozen.I tried a few, but in the end Woo Casino became my favorite for several reasons.The offer is very extensive, no matter in which area, the website and the app offered are state of the art.The payouts were and are normally credited to my account within a few minutes. If problems arise, customer service is just as quick to help.The VIP area is also impressive, with many exclusive activities and competitions, and there is also a bonus program.The best is saved for last, if you enjoy the services of a VIP manager, you will get to know the real advantage over other casinos.Stacey, my VIP manager, is just awesome, the regular contact, the unsolicited attention, the quick and solution-oriented problem solving of any kind and the friendliness are second to none. I cannot understand the negative reviews, I have never had such experiences at Woo and believe that these are exceptions.Be that as it may, I feel very comfortable in the Woo family and I have been playing there for several years.

Sven Jackson
05 April 2024
Comment from uk.trustpilot.com
Once verified, there are no problems here. There is an awesome selection of games, quick response from support,awesome VIP manager that actually responses 5 out of 5

Amy J
05 April 2024
Comment from uk.trustpilot.com
Fantastic customer service, shout out to Alexa for always having amazing customer service and super friendly :)

Dale Paulsen
03 April 2024
Comment from uk.trustpilot.com
Woo Casino (woocasino90.com as of april 2024) is the best and most honest Casino I've played at in nearly 25 years on the punt. Superb customer service, e-mails are answered within the hour and pay outs are as fast as lightning .This is an accredited Casino and all these negative posts amaze me I don't understand it. Shout out to my VIP manager Kylie, your the best x

Spencer
03 April 2024
Comment from uk.trustpilot.com
customer service is prompt polite and courteous. deposit platform is quick and easy .all the slots under the sun and then some

Chris Moutidis
02 April 2024
Comment from uk.trustpilot.com
Very honest!! And very fair, especially as I had some issues where it was my fault and they work with me to achieve the best outcome... Specially my manager is always there to assist me with a all support.. if you do gamble i recommend a honest casino is woo... and especially if you do become a VIP and you get the greatest manager her name Stacy!! Thank woo for a great gaming experience

David blakeborough
02 April 2024
Comment from uk.trustpilot.com
Well woo casino has been so great it’s the best casino out fast cash outs very helpful VIP manger she helps me with cash bonus and everything I need basically the games are good and the staff aswell I love woo casino and I will allways play it the best casino out and just wanna say a big thankyou to my VIP manger Stacey 😌you are the best VIP manger

Dean J
02 April 2024
Comment from uk.trustpilot.com
By far Australia's best online casino! I love using the sites and always excited over any win... My VIP Manager is the NO.1 - Hands down the loveliest and most caring Manager anyone could have

L m
01 April 2024
Comment from uk.trustpilot.com
Very bad casino, spend 1000s Upon thousands no good pay outs in months, vip service is good however all bonuses are 1x to 10x which is discusting. Rtp is rigged better of going to stake crypto casino. Don't be fooled like I have been for the last 3 Years

KS
29 March 2024
Comment from uk.trustpilot.com
Have been a vip member for a few years now and never had any unsolved issues. Thanks and especially to Dana as my VIP Manager who would always make sure my worries are done promptly. Great bonuses always available too especially when you ask so kindly for it. Withdraws are very fast and easy also. So thanks Dana. 😊 — KS

Maria
27 March 2024
Comment from uk.trustpilot.com
Dana my VIP Account Manager always goes above and beyond for me when I ask if there are any bonuses available… and without hesitation or delay it’s applied to my account ! Always a happy player! Thanks Woo 🤗

Gerardo Surzin
25 March 2024
Comment from uk.trustpilot.com
Woo casino, Ive been with for many years now and what can I say.. even tho, yeah, some casinos are having maybe a bit better cashbacks or deposit bonuses, but and.. here is a thing that the casino is so secure, so well and professional in caring, that I dont recall any little issue ar all. Even when winning over 20k, all smooth, nice and professional withdrawal with seriously a matter of minutes. Any problems when soooometimes happens, there was always solution for the best outcome. Selection of games is fantastic, the deposits and withdrawals almost instant(within hour is on my account) and the best, very best part is VIP Lera! Absutely amazing person, very, very professional, but at the same time more as a friend as well, which I find as a huge advantage. Among alot of places Ive been playing at, I always come to her and to Woo. Its just.. constant, steady, stable, rock solid great place of play.

Stephen Chadwick
21 March 2024
Comment from uk.trustpilot.com
I'm a bad gambler,well not that bad but I do enjoy playing woo casino...I also have a lovely VIP manager from woo casino who is very polite and nice to talk too,her name is Olivia she's pretty cool anyways WOO I think it's about time to let me win big big 😁

Alexia
19 March 2024
Comment from uk.trustpilot.com
Ahhhh Woo, how do I love thee, let me count the ways! 😂Seriously, they are hands down the best experience I have had as a VIP customer. My VIP Manager Kylie, is just lovely and always extremely generous with granting me free spins and cash bonuses! They are reliable, they process payments in a timely manner and their games are legitimate and fair. Very impressed with them, highly recommended- 5 stars 🤩

Justin Ward
19 March 2024
Comment from uk.trustpilot.com
Very happy with my VIP manager Dana I have not made a withdrawal though.

Shae Brider
17 March 2024
Comment from uk.trustpilot.com
Dana the VIP manager is always quick to resolve any issues I have . Always takes care of any bonus or transaction queries or any withdrawals. Always says lovely things and can tell Dana really cares about the job and this casino and the players eg me :)

Justin h
14 March 2024
Comment from uk.trustpilot.com
Really fair casino friendly helpful chat operators

Monika Zarebicki
12 March 2024
Comment from uk.trustpilot.com
One of the best casinos ever I’ve cashed out many times and the customer service is fantastic

Wednesday havoc
12 March 2024
Comment from uk.trustpilot.com
Great staff very helpful with everything , fast cash outs with easy deposits . Fantastic casino

Marko i
08 March 2024
Comment from uk.trustpilot.com
Great casino I enjoy playing here n has great service

Consumer
07 March 2024
Comment from uk.trustpilot.com
I have been playing here for a while now , the VIP customer service is the best I have experienced online. Always positive, always get back to you and personalized . I don’t bother with any other sites anymore as this one is real with real people not computer generated responses

Nancy Romia
07 March 2024
Comment from uk.trustpilot.com
I just joined this place 10 hours ago, off the bat I regretted it, firstly, deposit by debit card was not going through..secondly, there were technical issues with 2 gaming providers and thirdly their bonuses won't allow you to play multiple slots that have bonus buys, I get the jackpot being restricted but bonus buys?? Anywho I thought I'd give it 1 more go, mind you I don't gamble big, so all up I deposited $50 without taking the 2nd deposit bonus and came away with $750....just a side note...any new place I sign up at, I always give my verification documents 1st, I'll make my 1st deposit then send in screenshots of that deposit...usually 3 documents...passport, bank confirmation letter showing address and proof of payment/method...makes things easier...oh and they, approved my 1st withdrawal within minutes of cashing out. So overall, that's my experience.....for some of the people in the comments calling them a scam, you may want to do your research in the terms and conditions, especially when it comes to taking bonuses...also, don't use your partners credit card, if it's not in your name...I've played online for over 10 years and know the ins and outs but still got to read the terms and conditions as not all casinos have the exact same terms n conditions. Top 3 places on my list so far.

Matthew
06 March 2024
Comment from uk.trustpilot.com
Great casino I have played woocasino for a few years Nothing to hard for support they are always happy to help with anything you may need Fast payouts and lots of games to play I am very happy with woo casino and I will definitely continue to play here I happy to recommend them to whoever likes to have a go.

Nicholas
06 March 2024
Comment from uk.trustpilot.com
I’ve been a member for a few years and from all the online pokies I’ve played on woo is by far the best, and my personal VIP manager Dana settles all questions I have with little waiting on reply, and also a nice touch to make it feel more personal
Gemma Anstey
07 May 2024
Comment from uk.trustpilot.com
Great website, payments come through as expected and staff are amazing, especially my amazing consultant Olivia!
Great website, payments come through as expected and staff are amazing, especially my amazing consultant Olivia!